# Wio Business — user reviews > 207 indexed App Store user reviews of Wio Business by WIO BANK P.J.S.C, rated 4.70/5 from 327 ratings. - Source: https://appshunter.io/ios/app/wio-business/id1622363877/reviews - App overview in markdown: https://appshunter.io/ios/app/wio-business/id1622363877.md - Rating breakdown: 5★ 294 · 4★ 14 · 3★ 3 · 2★ 0 · 1★ 16 ## What do users think of Wio Business? Overall sentiment: positive **Pros** - 🚀 Fast and easy setup - 🔒 Secure banking experience - 👍 User-friendly app and interface - 👍 Streamlined banking processes - 👍 Excellent customer service - 🚀 Quick account opening - 👍 Convenient virtual cards - 👍 Efficient and reliable **Cons** - 🐛 App crashes and bugs - 🔒 Limited authentication options - 🗣️ Poor customer support responsiveness - 🔒 Restricted international transfer capabilities - 🔒 Lack of multi-currency accounts **Commonly reported bugs** - Registration process issues (overlapping UI elements) - Inconsistent app behavior (e.g., unable to update email in invoices) **Most requested features** - Add multi-currency account options - Improve authentication methods (e.g., in-app OTP) - Enhance customer support channels and response times - Expand international transfer capabilities - Implement more customization options ## Newest reviews (11 of 207) ### 3/5 — update bug *2026-07-30, version 2026.136.0* app does not open and asks for an update. but updating doesn’t help. same problem message ### 4/5 — CEO *2026-01-29, version 2026.123.0* Wonderful! fast and easy ### 4/5 — With starting issues, but working fine now *2026-01-27* I had written a review before that I had problems with opening the account. Now once the issues resolved after a quite time, I can say that the app is very well structured. Very easy to transfer money and open new saving accounts in different currencies. **Developer response:** Hello. We’re glad to hear things are running smoothly now and that you’re enjoying the ease of transfers and savings across currencies. We’re always here to back you as you move forward. ### 5/5 — Email in invoices *2025-10-11* There’s no way to change the company email inside invoices. Despite having changed the email in my account, invoices keep reflecting the old one. I left 5 stars regardless, but please, fix it, just make the email changeable in invoices. **Developer response:** Hello Jimmy. We apologize for the inconvenience caused. We're unable to identify you. We'd like to kindly ask you to share your contact details via DM through Facebook, Instagram, or X so that we can get it fixed. ### 4/5 — Great bank, one issue *2025-09-14, version 2025.114.0* Don't know where to leave feedback hence leaving it here in hopes you guys do resolve: 1) Cannot connect to quick books 2) Im in China for business purposes, so the main way to pay here is via Alipay, when it tries charge the card it goes to authentication - right now that's only via SMS otp, across most of China, my Dubai sim doesn't get signal - so it causes issues when trying to make payments. My suggestion is to make it like other banking apps where you can do the 'OTP' part via the app and approve the payment ### 5/5 — CEO *2025-06-16, version 2025.108.1* Wonderful! fast and easy ### 4/5 — Mr *2025-05-31, version 2025.107.0* The app is ok in general but I would like to see two improvements. (1) Upload WPS salary transfer CSV file in App. (2) I recently encountered an issue. I uploaded the new trade license in App. The it remained in review for 20 days. I contacted support and they advised I need to upload MoA document as well. The I found I couldn’t upload MoA in App because the previously uploaded trade license is still in review. There were 2 problems in this one. First I think it should allow WIO staff to send message to customers via the app. In my case, I didn’t receive any communication from WIO for the request to upload MOA. Secondly, I don’t understand why the app needed to prevent me from uploading other document when previously uploaded one is in review. ### 5/5 — Usage *2025-05-22, version 2025.107.0* Excellent ### 5/5 — Very nice Service *2025-05-10, version 2025.106.0* Love this feature ### 5/5 — Great *2025-03-31, version 2025.103.0* Usage easy and straightforward ### 5/5 — Virtual cards *2025-02-21, version 2025.100.0* The WIO virtual card is so easy to setup and works great ## Most critical reviews (10 lowest-rated) ### 1/5 — Update not available *2026-07-30, version 2026.136.0* I keep getting message update the app to continue every time I try to open the app and it refuse to me log in or use the accounts And when I try to update there is no update in Apple Store!!! ### 1/5 — Why does your app keep saying update required but there’s no update *2026-07-30, version 2026.136.0* Why does your app keep saying update required but there’s no update ### 1/5 — New update not allowing me to update the app on the store *2026-07-30, version 2026.136.0* Hi, when I open the application it says I need to update the application.. but when I open the App Store to update it…. it only says “open” because I have the application and use it regularly.. there is no open to update it takes me back to the application asking me to update it again?? I can’t access it ### 1/5 — Worst bank poor service and they don’t help get your money back *2026-07-26, version 2026.136.0* I made a $10,000 business transaction with a company in India that failed to deliver my products. When I turned to Wio for help, they refused to provide any meaningful assistance. Their only response was to tell me to “resolve it with the other party” and they closed the matter. I’ve banked with multiple institutions over the years, and Wio has been the most disappointing by far. When you’re trusting a bank with large business transactions, you expect support when something goes wrong not to be left completely on your own. I genuinely regret opening an account with Wio. I would never recommend them to anyone looking for a business bank. ### 1/5 — Horrible *2026-03-05, version 2026.125.0* Charges exorbitant fees. And their customer support is useless. ### 1/5 — Over 1 month to open the business account - still not working *2026-01-22* I am currently in the process of opening the business account for over 1 month. I am still not able to use my account fully which is a disaster. The whatsapp service is always postponing the process telling me to wait 1-2 business days. I even have money on the account which is current „blocked“ because of technical issues. I have the feeling that this decision of going with WIO was a bad one. **Developer response:** Hello. We apologize for the inconvenience and frustration you've experienced. We're unable to identify you. We'd like to kindly ask you to share your contact details via DM through Facebook, Instagram, or X so that we can help you. ### 1/5 — AVOID *2026-01-07, version 2025.121.0* This company stole money from me, and they refuse to discuss it. They have zero customer service. You talk to a machine and the machine does nothing. SCAM COMPANY. AVOID ### 1/5 — Not useful *2025-12-09, version 2025.120.0* To register for business account with Wio, it’s a must to have UAE phone number, If someone register company in one of UAE free zone, why not to register with other than UAE phone number. You are using clients because of this only option. ### 1/5 — Impossible to setup *2025-11-17* I am unable to complete the company self-declarations in the app’s onboarding process. When trying to confirm the tax status of the company’s shareholders, the “Confirm” checkbox is partially covered by the “Next” and the app screen design is so that I can’t scroll down to access the checkbox. Don’t app designers test the app before releasing it? I have reported this twice to the Wio support team already, without them fixing the bug. **Developer response:** Hello. We apologize for the inconvenience and frustration you've experienced. We're unable to identify you. We'd like to kindly ask you to share your contact details via DM through Facebook, Instagram, or X so that we can help you. ### 1/5 — Not available to all users *2024-12-09, version 2024.96.0* Mobile app is only available to account owners. Collaborators in the business can’t access mobile app (which also was not communicated on subscription) Wio has been saying access is coming soon for all users but no roadmap or updates on when. ## Most praised reviews (10 highest-rated) ### 5/5 — Sheikh Khalid *2026-07-28, version 2026.136.0* Star ### 5/5 — Goood *2026-07-22, version 2026.136.0* Good ### 5/5 — Perfect *2026-05-08, version 2026.130.0* Easy and quick very intuitive ### 5/5 — Best service *2026-04-26, version 2026.129.0* Best service and best quick payments ### 5/5 — NextEdge *2026-04-12, version 2026.128.1* Good ### 5/5 — Easy to use *2026-04-01, version 2026.127.1* Safe ### 5/5 — Rose building 305 *2026-02-11, version 2026.124.0* Jaddaf ### 5/5 — Quick *2026-01-28, version 2026.123.0* Easy to operate ### 5/5 — MS *2026-01-26, version 2026.123.0* Best App ### 5/5 — Great so streamlined *2025-12-21, version 2025.121.0* Wow wish all Banks are like this --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*