# Wire • Secure Messenger — user reviews > 339 indexed App Store user reviews of Wire by Wire Swiss GmbH, rated 3.10/5 from 916 ratings. - Source: https://appshunter.io/ios/app/wire-secure-messenger/id930944768/reviews - App overview in markdown: https://appshunter.io/ios/app/wire-secure-messenger/id930944768.md - Rating breakdown: 5★ 332 · 4★ 113 · 3★ 75 · 2★ 74 · 1★ 322 ## What do users think of Wire? Overall sentiment: neutral **Pros** - 🚀 Fast and smooth - 🔒 Secure and private - 👍 Elegant and intuitive design - 👍 Great voice and call quality - 👍 Useful features like drawing, GIFs, and file sharing **Cons** - 🐛 Buggy, crashes, and freezes - 🐛 Unreliable notifications and message delivery - 🐛 Laggy performance on older devices - 🐛 Confusing user interface - 🔋 High battery consumption **Commonly reported bugs** - Messages getting stuck on 'Sending' - Inability to delete call history - Crashes on app launch after updates - Incompatibility with older iOS versions - Issues with photo/video sharing and playback **Most requested features** - Add read receipts - Allow customizable notification sounds - Improve contact management and group chat features - Add support for Apple Watch - Provide backup and restore options for chat history ## Newest reviews (17 of 339) ### 3/5 — Notifications *2026-05-24* This app is nice to talk to my friends overseas, however it is very annoying that it still sends notifications while the app is open and you’re in the middle of a convo. You have to clear the notification for literally every single message that comes through. Can you guys fix that? Sure I can turn it off while using it, and then back on again, but no other app is like that. It’s inconvenient when I’m in and out of the app doing other things. I wouldn’t get notified to come back to the app when I get another message. ### 4/5 — Buena. *2026-02-21, version 4.12.2* Solo le falta mejorar la calidad de las llamadas ### 2/5 — Notifications Still Not Working *2026-02-18, version 4.12.2* I see other reviews where it’s stated that the notification issue was fixed. I just installed this app about a week ago. They have not worked since. Very frustrating. ### 3/5 — Idk *2026-02-17, version 4.12.2* Have used this app a long time with no issues on my end. For the last month or so though my messages seem to not be getting delivered. I receive messages but people seem to not be getting mine. It magically started working again for a little while and now is not working again. Sent a email to support and debug log and never heard anything back. ### 4/5 — Needs more customizable options *2026-02-07, version 4.12.2* The app itself is good and will bloom wonderfully in time. For now PLEASE LET THE USER CUSTOMIZE THE CHAT us girlie like things pretty no matter how professional we are 🌻💫🫰🏼 ### 3/5 — Downloading photos *2025-10-03, version 4.6.2* App works fine until I download photos. It then freezes and crashes. So have to reinstall it. ### 1/5 — No nortifications *2025-09-29, version 4.6.1* Since you keep updating this app I no longer receive notifications until I have to open the app to check for a message Please fix this issue ### 2/5 — Notifications with no messages *2025-09-04, version 4.3.1* Constantly telling me I have a message but I do not. Extremely irritating ### 1/5 — Don’t know what happened *2025-09-03, version 4.3.1* Constantly have to redownload the app. Messages constantly get stuck, notifications don’t work, link previews always show up even when you disable them. It used to be the perfect app but in the last year or so it’s nothing but problems. I’ve tried reaching out to support and nothing changes. ### 1/5 — If you feel cold it’s because it freezes *2025-08-08, version 4.2.0* This app is rubbish. Downloaded created an account and then it kept freezing. Couldn’t do anything in the app at all. Tried to add a contact freeze. tried to start a conversation freeze. I removed it and redownloaded and the same thing happened. The help was also rubbish and just told me to do what I was already doing and then freeze. ### 1/5 — Unreliable, useless *2025-07-23, version 4.1.2* The “service” is unreliable, doesn’t ring when I call someone, doesn’t ring when someone calls me, camera is not working in most ocasions. It was promising 5 yeats ago but it got worst by the hour. Delete from all devices. ### 1/5 — Broken since update *2025-07-07, version 4.0.0* Since the last update I regularly get alerts but there are no actual messages. ### 3/5 — Glitchy *2025-07-04, version 4.0.0* Since the last update this has been very glitchy. Messages are syncing much slower than they did before and now I get numerous notifications that aren’t needed. One on delivery, another when read and then another when they reply. Pretty annoying! ### 1/5 — Anonymous *2025-06-05, version 3.113.3* Horrible app ringing doesn’t work and my phone isn’t eligible for the latest update 👎 ### 3/5 — Notifications *2025-06-04, version 3.123.0* Struggling and annoying with notifications as they don’t show up and ping when you receive a message. I’ve done all the necessary changes to make it happen. But I’m reading messages and reply to them a week later and not up todate. Please help solve this easy situation ### 1/5 — Incoming calls dont show up *2025-06-01, version 3.123.0* Incoming calls do not wake the phone up, despite the notification settings being in order. So all my incoming calls are always missed ### 1/5 — Not getting notifications *2025-05-27, version 3.123.0* I’ve been using Wire for years. It used to be a pretty good app, but with every update they make the interface uglier and less useful. The last straw is that I don’t get any notifications even though my settings are all appropriate. Having to open an app up to check for notifications completely defeats the purpose of having a smart phone, I may as well have people send me letters to my mailbox outside. Looking for an alternative now. ## Most critical reviews (10 lowest-rated) ### 1/5 — Updated review - AWFUL SHOCKING APP *2026-07-12, version 4.22.0* Updated 2026: SHOCKING SHOCK ING SHOCKING APP!!!!! If I was you, AVOID AVOID AVOID. Video calls never connect and when they do it’s jumping all over the place and delayed as for before it STILL takes 3 attempts to make a video call, phone calls there is approx a 30 second delay so you cannot actually have a conversation with someone. If I was the CEO or the “creator” of this app I would be embarrassed. This is not a successful app, this is abysmal. It’s unfortunate that I have to continue to use this app and I am ONCE again looking forward to the day I NEVER have to use this again. If you would like a successful app and without any negative comments.. I would sort it out! If I could I’d leave 0 starts out of 5. useless useless app!! Messages do not send straight away and get stuck on sent, if you don't realise you could be waiting hours for a response but actually the message had never sent!! To make a video call it takes at least 3 attempts to get it to connect, to either see said persons face, the 2nd time you can see but not hear them and then the 3rd finally works!! Drains your phone battery even when not using it, looking forward to the day I never have to use this app again. ### 1/5 — The third part ( like troll or bots or from government ) are listening when i have a video call *2026-06-28, version 4.21.0* The third part ( like troll & bots) are listening when i have a video call on wire. My voice echo is coming back to me while I’ve conversation ### 1/5 — Phantom notifications *2026-05-09, version 4.16.3* Please add a location in the app where I can view all of the reasons the app has given me a notification. like a “these are all of the previous notifications you have received” (user) (action) so notification But the phantom notifications, when I receive a notification and there’s no reason why I should be receiving one that I can see are driving me insane. ### 1/5 — Reset push notifications *2026-03-01, version 4.15.0* Ever wanted to use an app where you never get notifications? Where you have to reset your notification token every 5 minutes otherwise there’s nothing and sometimes, even after resetting there’s still nothing? How about a support team who ignores the problem and goes out of their way to blame you for their own mistakes? How about an app that just straight up doesn’t connect and the only way to “fix” it is to restart your phone, not the app, the entire phone because it’s running on spaghetti code? If you want a buggy mess then this app is for you! Update: the app still hasn’t been fixed. If you ever need to know when someone has messaged you then please, by all means, do not rely on this app. ### 1/5 — Terrible *2026-02-24, version 4.12.2* Chatting is horrible, my iPhone 17 pro max gets frozen all the time, keyboard goes crazy. This a teenager project, DO NOT USE IT AT ALLLLLL ### 1/5 — Notifications still don’t work. *2026-02-19, version 4.12.2* Notifications are STILL not working. ### 1/5 — a disable bubble color *2026-02-15, version 4.12.2* There is no option to disable the bubble colors. What has this turned into? Fluffy Chat? Not impressed and looking for alternative now. ### 1/5 — Poor *2026-01-29, version 4.12.2* Frequent issues with chat loss, sudden disassociation of client or browser and server, no internet issues which imply certificate pinning failure somewhere in Wire’s network . Errors about random people being removed from chats years after they were gone. Ability to delete former users is nice, probably the only reason we are using it. ### 1/5 — Support is Nonexistent! *2026-01-26, version 4.12.2* Started well, not flashy but perfectly adequate. However, the support is atrocious (read nonexistent). Seeing as this is an App is aimed at businesses (I use it amongst work colleagues) there is no consideration for urgency or issue resolution. I hope to have my sign-in issue rectified but it’s 2 weeks and counting (zero response so far). ### 1/5 — Notifications still don’t work. *2025-10-20, version 4.7.1* Notifications are still not working, even though your most recent update notes address the issue. Either offer a paid version for non-enterprise users or support the free side. ## Most praised reviews (10 highest-rated) ### 5/5 — Major new accessibility problem, used to be great. *2026-02-17* I am a blind user of the app. I used to use it for work back until February, and I uninstalled cause I didn’tt hink it was needed anymore. In the last few days, i had to redownload and connect to a new team. Some time in the last month there ws an update that changed the messages part of the app. My screenreader (voiceover on apple ipad and iphone) doesn’t read the messages anymore. When I open a team or group or personal chat with a coworker, voiceover will read who sent the message, what time it was sent, that I can tripple tap to add reactions, but it will no longer read the actual messages. As you can tell, this is a huge problem. Thankfully the website version still works though it is majorly inconvenient. If this can be fixed, I’ll put my rating on five stars because in terms of security and overall past function, that’s what this app is. *February 2026 update*: this voiceover has been fixed, and as promised, I improved the rating to five stars. **Developer response:** We are so sorry for this inconvenience. We have passed this issue on to our developers and will provide a resolution ASAP! ### 5/5 — When security matters *2025-12-06, version 4.10.0* Actually E2E and open source ### 5/5 — Mr dami *2025-09-01, version 4.3.1* So cool I love it so far ### 5/5 — Swiss not American *2025-05-06, version 3.122.2* Governed by better privacy laws than competing American apps. Read their Transparency Report. ### 5/5 — Great messaging app *2025-04-21, version 3.121.0* Been using this app for years now, never had any trouble, friends and family are also using it now ### 5/5 — Secure, reliable *2025-03-22, version 3.119.0* No issues so far. I enjoy the added security and simple UI. It’s easy for my friends to download and get in touch. Not sure about the issues others have been experiencing, but on my M1 MacBook Pro and iPhone 12 mini, things have been working perfectly, and very securely with device-based login ### 5/5 — Wire messenger. *2025-02-19, version 3.117.0* I am having trouble with wire messenger ### 5/5 — Awesome app *2025-02-06, version 3.116.0* Fast and smooth 👍 ### 5/5 — Liked Features - Password Based, Multi Signins *2025-01-21, version 3.115.0* I like how Wire is username/password based, and supports multiple concurrent sessions. It’s not phone-centric. A Linux session is a first-class citizen ### 5/5 — Actually very good *2024-12-15, version 3.114.1* I love the layout of the app. Very clean design (especially in chat) and I also like how you can organise your chats into folders. Pretty good. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*