# Wireless Mobile Utility — user reviews

> 1,316 indexed App Store user reviews of Wireless Mobile Utility by Nikon Corporation, rated 1.80/5 from 2,061 ratings.

- Source: https://appshunter.io/ios/app/wireless-mobile-utility/id554157010/reviews
- App overview in markdown: https://appshunter.io/ios/app/wireless-mobile-utility/id554157010.md
- Rating breakdown: 5★ 216 · 4★ 118 · 3★ 119 · 2★ 193 · 1★ 1,415

## What do users think of Wireless Mobile Utility?

Overall sentiment: negative

**Pros**

- 👍 Simple and convenient
- 🚀 Quick wireless transfers
- 🔋 Works well with older cameras

**Cons**

- 🐛 Frequent disconnections
- 🐛 Buggy and unstable
- 🐛 Slow download speeds
- 🐛 Crashes and freezes
- 🔒 Security/privacy concerns
- 🚫 Limited functionality

**Commonly reported bugs**

- Fails to detect/connect to camera
- Inconsistent performance across devices
- Incorrect geotagging of photos
- Compressed image quality during downloads

**Most requested features**

- Add 'select all' option
- Allow downloading of videos
- Improve camera control and settings
- Provide full-resolution downloads
- Update app for compatibility with newer devices/OS

## Newest reviews (17 of 1,316)

### 3/5 — pretty good app for short term use

*2026-08-12, version 1.6.3*

this is a nice app once you get it to work, but the only thing i don’t like is that it doesn’t show all the photos off your camera, only around 70ish? so if you really want to get all your photos off your camera i would recommend putting your SD card in a laptop to transfer all your photos.

### 4/5 — No problems

*2026-05-24, version 1.6.3*

Having read the reviews I was expecting problems but was surprised how easy it was compared to the canon app connection is easy and have reconnected several times easily unlike the canon app where you pretty much have to start from scratch every time

### 3/5 — iphone17 promax連線有問題

*2026-02-19, version 1.6.3*

ios26都一樣的15pm跟17pm，15的都可以順利連，17不行，17是wifi連到，程式卻連不到，麻煩更新一下行不？

### 1/5 — Horrible

*2026-02-16, version 1.6.3*

Have tried using this several times and it always have connectivity issues. Very frustrating, just gave up on it. I rather just download to computer and send it to my phone.

### 1/5 — 10回に1回成功すればいい方

*2026-02-07, version 1.6.3*

写真を移そうとしても大体フリーズして移せない、何年も前から使っていますが改善されることはありませんでした。

### 1/5 — Please fix the app.

*2026-02-01, version 1.6.3*

This used to work with no problems but now when I try to connect it to my phone Via WiFi it’s no longer doing this. Please help correct this. There’s no point in having the option to upload via WiFi if you can’t use it.

Best Regards

### 1/5 — 役に立たない

*2026-02-01, version 1.6.3*

iPhone13使用ですがwihi接続が全くできず一度も連携できないままです。

### 1/5 — Doesn’t work

*2026-01-31, version 1.6.3*

The app hasn’t been updated in ages to support recent IOS. Can’t use it at all which is a huge bummer.

### 3/5 — 最新iOSに対応させて下さい！

*2026-01-26, version 1.6.3*

現在D5300を使用中につき、こちらのアプリをiOS26.2以上に対応して頂きたいです！
何卒宜しくお願い申し上げます。

### 1/5 — No funciona un desastre Nikon

*2026-01-23, version 1.6.3*

Se cuelga en IPhone sin importar el modelo de teléfono, imposible de usar, tan mala como los productos Nikon, cero estrellas tendría que poder darle.

### 1/5 — DESASTRE

*2026-01-17, version 1.6.3*

NO PUEDE SER QUE SEAN TAN INÚTILES DE HACER ALGO QUE NO SIRVE BUENOS PARA NADA

### 1/5 — ひどい

*2026-01-06, version 1.6.3*

読み込みしてるときに止まってずっと動かなかったり、写真開いたらフリーズしたり、2枚以上読み込む時はとひどい。画質が指定できないなどひどい。
とっととiPhoneのSnapBridgeにD7200対応させてくださいNikonさん。

### 2/5 — iOS26.1にも対応してほしい

*2026-01-04*

旅行に撮った写真をアプリからダウンロードしようとしたが疎通できない。

詳細:
カメラ:COOLPIX S9900
ケータイ:iPhone14Pro
iOS ver:26.1

カメラとWi-Fi経由でのアプリ接続を試みるも、下記の状態で接続出来ない。
写真も確認/ダウンロード出来ない。
カメラ:ネゴシエーション中の表示
アプリ:アンテナマークに射線

また、同じくiPhone14で同じ通信キャリアを使用している友人にアプリをダウンロードをしてもらい、操作してもらったところ、問題なく接続及びダウンロードが出来ていた。
通信設定の確認、アプリのアンインストール等試した結果、友人との差分点は、iOSのバージョン違いのみであった。
友人のiOS:18.6.2
私のiOS:26.1

Nikonのカメラは使いやすく親しみもある。ずいぶん数年前に買ったカメラだが思い出の品なので手放したくはない…
どうか、今後も使い続けるためにiOSの対応をお願い致します。
このままではカメラを新しいもの買い替えねばならず、また他社の製品を買わざる負えなくなってしまうので…

### 1/5 — Nefasta

*2025-12-25, version 1.6.3*

No sirve para nada.

### 3/5 — Orijinal Dosya İndirilemiyor

*2025-12-13, version 1.6.3*

Makinedeki NEF dosyası telefona otomatik olarak JPEG formatında iniyor. Lütfen bu hatayı düzeltin.

### 1/5 — Wi-Fi接続してるのに…

*2025-12-07, version 1.6.3*

Wi-Fiは接続しているのに、アプリでは接続できていない状態になり、カメラを認識してくれません。どうにかしてください。

### 1/5 — Useless

*2025-12-02, version 1.6.3*

2 hours in and I can’t get a single photo to download

## Most critical reviews (10 lowest-rated)

### 1/5 — vinayak

*2026-07-25, version 1.6.3*

Not working with iphone 15 pro

### 1/5 — Hopeless!

*2026-06-27, version 1.6.3*

This is a truly terrible app. It uploads photos from my Nikon camera to my iPad, but the pictures all look blurry. I finally figured out that’s because the files are compressed to less than 10% of the original. 24 megapixel pics are saved at about 1.7 megapixels! The only way around this is to laboriously upload pictures one at a time, in which case there’s an option to save the files at original size.

### 1/5 — Never works

*2026-05-22, version 1.6.3*

It never works, the app crashes alot , it also never lets me view my camera roll on my d5300 😑

### 1/5 — Messed up my phone

*2026-05-13, version 1.6.3*

Kept running in the background, draining the battery and constantly increasing system cache. Thank god I got rid of this Trojan horse of an app

### 1/5 — Slow and Nonresponsive

*2026-05-04, version 1.6.3*

Please fix this app. In the year 2026, there's no reason for this app to not work.

### 1/5 — sucks

*2026-03-25, version 1.6.3*

this app is the most finicky app for downloading photos onto your iPhone. it always takes 100+ tries to actually connect and it’s a miracle if it stays connected. does not work with Nikon D5300

### 1/5 — AWFUL!  Never connects well.

*2026-03-24, version 1.6.3*

The title says it all. Utterly pathetic and embarrassing app by Nikon.

### 1/5 — App Outdated Perhaps?

*2026-03-16, version 1.6.3*

I have tried using this app with my 2014 Nikon Coolpix S9600, and it doesn’t even request access to join my local network, this therefore means the app can’t even connect through the cameras WiFi to link to the app, rendering the app useless. Unless this app receives an update to fix this issue the WiFi function on my camera is completely useless. Thanks for reading

### 1/5 — DOESNT WORK!! UPDATE PLEASE!!!

*2026-03-11, version 1.6.3*

This app worked great 5 years ago but does not work at all now. The app will not connect to wifi with my iOS 26.3.1 therefore I cannot use this. I cannot use snap bridge either as I have a Nikon D5500 which does not support Bluetooth and only WiFi. Please update this app as this is entirely inconvenient for good paying Nikon customers if you care at all, as there are many reviews leaving this a 1.8 start rating currently. Bad business…

### 1/5 — Wi-Fi

*2026-02-17, version 1.6.3*

Wi-FiついてるのにアプリではWi-Fi接続されてなかったり、取り込み中に切れる。カメラ内の画像が見れない

## Most praised reviews (10 highest-rated)

### 5/5 — awesome  app 👏

*2026-06-15, version 1.6.3*

I had to use the older app since my camera is a bit older but it’s still really good I had no problem saving my pictures and did exactly what I wanted! thank you

### 5/5 — Works fine

*2026-02-13, version 1.6.3*

I don't know why this gets 2 stars. It works as expected. It's not some super polished app but files can easily be transferred to my phone over wifi. I suspect it's just novice users not understanding how this app works. You must turn wifi on, on the camera. And then you must connect your phone to that wifi. That's not ideal but that's how it works. Lots of apps use this method.

### 5/5 — Evaluate

*2026-02-08, version 1.6.3*

The app works very well for basic needs like remote shooting and focusing. However, it would be even better if it could directly customize camera settings on the iPhone and save RAW images directly to the iPhone.

### 5/5 — Good

*2025-10-09, version 1.6.3*

Works very well with my d5300 I love it, but I’m hopefully getting a z5 and a z180-600mm bundle by January 2026.

### 5/5 — Still works, just needed to reinstall

*2025-09-27, version 1.6.3*

I updated from an iPhone 16 Pro to an iPhone 17 Pro. The first time I tried to use this app it did not work. I uninstalled it and reinstalled it. And gave it the permissions it required, and then it worked. So try that this iPhone is running on iOS version 26.0.

### 5/5 — Excelente

*2025-08-09, version 1.6.3*

Mi Nikon D750 funciona perfectamente, hasta puedo utilizar el control remoto a distancia desde el celular 
Realmente maravillosa aplicación. Asegúrense de leer el manual y estar con el celular conectado a la red de wifi que tiene la cámara.

### 5/5 — LOVE THIS APP

*2025-07-28, version 1.6.3*

this app has made uploading my photos to my phone SO much easier. so convienient and easy to use. for reference, i have a nikon coolpix L840 and i am connecting to an iphone 11. no complaints!!! :)

### 5/5 — Malo

*2025-04-24, version 1.6.3*

No funciona 🤬🤬🤬🤬

### 5/5 — Danke Nikon für denn Support der App in 2025

*2025-04-20*

Tatsächlich macht die App das war sie soll mit dem WU-1a. Funktioniert tadellos mit einer Coolpix A. Tipp: iPhone oder iPad in den Flugmodus versetzen und dann nur Wlan aktivieren!

### 5/5 — THEY UPDATED THE APP!

*2025-04-02, version 1.6.3*

Works great for my Nikon Coolpix S3700 - iPhone 16! Please never delete this app, the new generations LOVE Nikon cameras :-) I <3 NIKON

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
