# Wirex: All-In-One Trading App — user reviews

> 686 indexed App Store user reviews of Wirex by Wirex Limited, rated 3.80/5 from 847 ratings.

- Source: https://appshunter.io/ios/app/wirex-all-in-one-trading-app/id1090004654/reviews
- App overview in markdown: https://appshunter.io/ios/app/wirex-all-in-one-trading-app/id1090004654.md
- Rating breakdown: 5★ 528 · 4★ 46 · 3★ 32 · 2★ 28 · 1★ 213

## What do users think of Wirex?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast and convenient transactions
- 💳 Useful crypto debit card
- 💰 Earn crypto cashback on purchases
- 🔒 Secure platform

**Cons**

- 🐛 Account verification issues
- 🔍 Lack of transparency in customer support
- 💸 High fees and exchange rate spreads
- 🔒 Accounts being frozen or blocked without explanation
- 🕰️ Slow response times from customer service

**Commonly reported bugs**

- App crashes and freezes
- Pending transactions not completing
- Inconsistent functionality across platforms

**Most requested features**

- Ability to withdraw funds to external wallets
- Improved customer support channels
- More detailed transaction history and analytics
- Wider cryptocurrency support
- Easier fiat currency management

## Newest reviews (14 of 686)

### 4/5 — Mr DC

*2026-06-14, version 4.11.75*

New trial looks good so far

### 5/5 — M o

*2026-05-19, version 4.11.75*

Nice

### 5/5 — Awesome

*2026-05-19, version 4.11.75*

Easy to use

### 5/5 — Mr

*2026-05-15, version 4.11.75*

Wonderful to use

### 5/5 — It’s been a while

*2026-05-14, version 4.11.75*

I have had this card tucked away for Many years and forgot all about it 
I have just reunited with it and plan to restart all over again 
Wish me luck and I about to go on a journey again 
Excited to see where this takes me once again

### 5/5 — Mr rana

*2026-05-12, version 4.11.75*

Excellent service

### 5/5 — Good

*2026-05-12, version 4.11.75*

Nice

### 5/5 — Best allrounder

*2026-05-10, version 4.11.75*

Easy to use and transact

### 5/5 — Mr

*2026-05-06, version 4.11.75*

Thumbs up

### 5/5 — Good service

*2026-05-02, version 4.11.75*

Love this app

### 5/5 — easy to use

*2026-05-02, version 4.11.75*

my favourite app

### 5/5 — The Best

*2026-04-25, version 4.11.75*

Top noch app in the world

### 5/5 — Mr

*2026-04-21, version 4.11.75*

Excellent service 100 percent

### 5/5 — Easy usage

*2026-04-19, version 4.11.75*

Excellent easy to use

## Most critical reviews (10 lowest-rated)

### 1/5 — Probably legal, definitely dodgy & predatory

*2026-05-20, version 4.11.75*

Everything about how this organisation operates is borderline predatory. Designed to make everything very difficult & support unhelpful. Then when they successful dissuade you from being active they drain any balances you have for being “inactive” when they created the barriers to being active in the first place. App is buggy as hell, customer service and self help is endless doom loops. Avoid

### 1/5 — Terrible Fees

*2026-05-17, version 4.11.75*

First of all, it doesn’t allow AUD withdrawals to bank and the only choice we have is to buy and withdraw crypto. But then the gas fee is crazy. I’m only withdrawing $50 but then the gas fee is $15. Are you kidding me? Such a terrible platform. Basically ripping you off. DO NOT USE.

### 1/5 — Scam alert ‼️⚠️⚠️

*2026-05-07, version 4.11.75*

You guys are scammers you suspended my account just because I deposited 2 grand in my account till now you guys keep saying account is on review

### 1/5 — Don’t use

*2026-05-07, version 4.11.75*

The app looks fairly slick, but wait until you try to withdraw funds or deal with customer service. They’ve never allowed me to make a withdrawal. They will try to palm you off by saying that they are working on technical issues. It’s been going on for months. They will only let you withdraw crypto, but your cash will never be returned.
Customer service are appalling too, and you’ll be dealing with them regularly if you use this app

### 1/5 — Always freezing accounts

*2026-04-25, version 4.11.75*

Terrible platform! Stay away and find another alternative. They will freeze your account over 2 transactions and make you go through so many hoops. Also they take a month to respond to each email. They don’t have any offices in Australia and there’s no number to talk to them.

### 1/5 — Avoid!

*2026-04-22, version 4.11.75*

Absolutely useless! Deposits getting rejected and taking 32 days to return the funds! Customer service not interested. Don’t bother with this

### 1/5 — Fees excessive

*2026-04-03, version 4.11.75*

Excessive fees, it’s $10 to transfer coins out.

### 1/5 — Scammers

*2026-03-26, version 4.11.75*

I’m not going into detail but yesterday 25/03/2026 I was nice! At time of this review Wirex sent me an email saying “technical issues on their side” now I’m back to where I started. AVOID

### 1/5 — Worst bank service ever seen

*2026-03-19, version 4.11.75*

I was transferred only £13 from my hsbc to wirex just because i want to check service but that’s my biggest mistake it’s about 24 hours £13 is still in pending not reflect in balance they making fun on the name of banking 😂

### 1/5 — 1 star trash

*2026-03-13, version 4.11.75*

Absolute scam, they charge fees for everything and have minimum amounts for withdraws, which are not stated anywhere. Don’t be fooled by its good rating on the App Store. Please don’t download the app unless you want to lose your money

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome

*2026-08-05, version 4.11.75*

I really like it

### 5/5 — Thank you for the good service

*2026-07-23, version 4.11.75*

Thanks

### 5/5 — Wirex

*2026-07-21, version 4.11.75*

I have now got the hang of this. Very happy with it.

### 5/5 — Useful

*2026-06-13, version 4.11.75*

Quick, reliable & smooth

### 5/5 — Good

*2026-06-10, version 4.11.75*

Great On Line Digital Bank

### 5/5 — x

*2026-06-04, version 4.11.75*

x

### 5/5 — Fast payment

*2026-05-29, version 4.11.75*

Transactions are swift like speed of light .

### 5/5 — All in one

*2026-05-24, version 4.11.75*

Great bank  you have the best of  both worlds  crypto and. Normal currency banking. The one thing it could have as an option PAYid  which is an easy to transfer funds system .

### 5/5 — Awsome

*2026-05-21, version 4.11.75*

Easy and safe to use

### 5/5 — hh

*2026-05-21, version 4.11.75*

hhucycuc

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
