# Wisconsin MyWIC — user reviews > 45 indexed App Store user reviews of Wisconsin MyWIC by Wisconsin Department of Health Services. - Source: https://appshunter.io/ios/app/wisconsin-mywic/id1143718110/reviews - App overview in markdown: https://appshunter.io/ios/app/wisconsin-mywic/id1143718110.md ## Newest reviews (12 of 45) ### 2/5 — No longer helpful *2024-02-28, version 3.0* Shopping for WIC groceries takes me so much extra time & energy, already, it would be nice if the app didn’t make it MORE difficult. It’s absolutely impossible to scan barcodes with the updated app, and if you do manage to scan anything, it says it’s not a WIC food (when the store has the barcode labeled on the shelf and it rings up as a wic food). I use the app to make sure I’m confident that what I’m buying qualifies for WIC, and I’m shopping with kids- I don’t have 5 minutes to try to scan a single barcode. Some stores also mis-label items as WIC items (Walmart especially) so I like to have the app to confirm. I never had trouble before this most recent update. The way that the benefits are laid out in the app has always stunk. It’s not intuitive and I’m always uncertain about what I can get, which categories the items fit into, and how many of an item I can buy with my benefits. Add to this that my benefits change constantly as my baby grows and it’s even more complicated and confusing. I would love if there were a catalog within the app with visual examples of what could be purchased that includes the specific brands and qualifications an item needs (whole grain, no added sugar, etc.). Even a link to the existing brochure would be helpful, I always end up searching for it online. ### 2/5 — Don’t like new update *2024-02-24, version 3.0* Can’t scan anything! It does not zoom in. And when trying to scan some stuff it says it’s not approved by WIC when I know it is! I do not like it at all! ### 2/5 — Not a fan of update! *2024-02-15, version 3.0* I had no issues with last version, this update is no good. Keeps closing out randomly, the scan function is different (what was wrong with other version?) the list of items get cut off, so it’s hard to read what you have for benefits on certain things if it takes up two lines to list said items. If you sign out you have to enter your card number every time! Super inconvenient!!!!! Please fix! ### 2/5 — Not fan of update *2024-02-13, version 3.0* Last app worked great I noticed today the app had a different icon and I had to re-register. Every item I scanned said it was not an approved item but they all were approved items so not sure why that function no longer works. This is very inconvenient having to search for items/brands manually ### 1/5 — Doesn’t work *2024-01-07, version 2.0* It will not accept my card number therefore I can’t even get by the first screen. ### 1/5 — Does not work *2023-01-29, version 2.0* This app does not work ### 1/5 — Won’t register *2020-08-27, version 2.0* My daughter has wic. She had me download so I can shop for her sometimes. It won’t download as it says her card no doesn’t exists ### 1/5 — Needs major update *2020-07-01, version 2.0* Please update app. App needs to be updated. There’s a bunch of bugs that needs to be fixed, optimized to the new iOS since iOS 14 is coming out etc. please update this app! ### 1/5 — Not a valid product *2019-08-15, version 2.0* Scanned about 30 items tagged W at walmart in Eau Claire, every one, not found/not valid. ### 1/5 — Horrible *2018-08-15, version 2.0* This app is awful. It works the first time I open it, and after I close it, it never works again. I get a blank screen. Then I have to uninstall and reinstall every time! It’s extremely inconvenient ### 1/5 — My wic app not working *2018-08-08, version 2.0* It hasn’t been displaying my benefits and constantly saying its an error ..I can’t even see what I have or have left ### 1/5 — Good at first but now *2018-08-08, version 2.0* For awhile the app was working great. I go on it today and it’s completely blank! I can’t do anything on it. Just stuck on one white page with a pink line across it. Hopefully this gets fixed because this app was very helpful!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lack of compatibility *2025-08-06, version 3.1.0* I love the app it’s so incredibly helpful. I have a huge problem with it. My husband can’t download due to not having an iPhone. ### 1/5 — Crashes *2025-05-25, version 3.1.0* Crashes when you try to scan barcode on products. ### 1/5 — New Update *2024-03-01, version 3.0* Kicks me out, doesn’t show all my benefits and the scan isn’t working correctly. Very unhappy with this new update. ### 1/5 — Update *2024-02-29, version 3.0* Newest update is awful. It’s hard to read what benefits are available, it seems like some or half are now missing. The old version was PERFECT. Please switch back or fix this. I’ve literally considered just dropping wic because of this ### 1/5 — Update is terrible!! *2024-02-27, version 3.0* App randomly stops working, can no longer scan any items!! And his needs to be fixed asap! ### 1/5 — Hate it *2024-02-25, version 3.0* If I could give it no stars, I would! I hate this new update. It so stupid. Change it back! It won’t let me scan anything. ### 1/5 — Would give a zero if I could!!! *2024-02-22, version 3.0* What was wrong with the other app!? The scanning function barely works and I’m not sitting in an aisle for 5 minutes waiting for the app to register that I’m trying to scan something. ### 1/5 — Please revert back to prior version or make this usable *2024-02-19, version 3.0* The update is HORRIBLE!!!!! PLEASE FIX or revert back to the prior version ### 1/5 — Don’t upgrade to this version *2024-02-18, version 3.0* This app is not good, I like old version there is no issue in that In this new version app is struggling to scan,close down automatically No good please fix it ### 1/5 — Not user friendly *2024-02-16, version 3.0* There is no scanning feature on the scanning section. It is just a camera with directions. The app crashes. The benefits available section is horrible. Words overlap. If you scroll down on the food and drinks, the words jump on the screen to try to undo the overlapping. No dates at the top of the screen unless you swipe to the right and left where it is supposed to show. The old app was way more useful ## Most praised reviews (10 highest-rated) ### 5/5 — Scan feature *2024-04-24, version 3.0.2* Barcode scan feature does not work at all I tried scanning so many different items and none worked. ### 5/5 — Love the wic app *2019-05-03, version 2.0* Since I have had the app I have not had any issues with it. This apps helps me know what I have left for the month for benefits. ### 5/5 — Awesome *2018-10-25, version 2.0* Love this app. It is the quick and easy way check my benefit balance and see which foods are approved before I get to the checkout, not all stores have the shelves labels. So much easier than having to type my number in and call him or a pamphlet to see what is covered. Love that it shows appointment reminders as well as new foods that are approved. ### 5/5 — Buena *2018-02-25, version 2.0* La app es buena es mui útil te muestra las citas que tienes te muestra todo me encanta ### 4/5 — No scanner *2026-04-07, version 3.1.1* I can’t scan my food so I have to put things back when I get back to the front of the brand is not approved please fix this my friend also has the same problem thank you ### 4/5 — Optimize for iOS XS Max *2019-05-30, version 2.0* Please optimize for iPhone XS Max. Works well and does what it is supposed to do! Benefits are updated immediately and scanning feature is very helpful. ### 4/5 — Does what it's supposed to *2018-01-01, version 2.0* My only complaint is that the app won't keep the login information saved. I keep having to type all the card info in whenever I want to use it. Not a terrible thing, just really inconvenient when I'm balancing a crying baby and want to take a quick look while grocery shopping. ### 3/5 — Crashes with barcode *2025-01-22, version 3.0.4* Very appreciative of WIC services. Unable to use the barcode option the Wic app crashes every time I click barcode there is no actual link to contact someone for technical support. The App Store link leads to the main website. It has no Support contact information. If you type in my Wic support on the website it also leads you to no information about who to contact. If you type MyWIC issue no results ### 2/5 — Could be better *2026-03-10, version 3.1.1* Need more work and update to be good now I can’t scan anything with the app not working 🥲 ### 2/5 — Crashes like crazy *2025-07-16, version 3.1.0* The barcode scanner makes the app crash. The stores claim you can get certain things but it’s not covered by WIC. So you will end up paying OOP since you can’t scan to check. WIC, PLEASE FIX!!!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*