# Wisconsin Public Service (WPS) — WPS Outage, Account, Bill, Pay

> Utility app for managing energy accounts, payments, and outage reporting. (iPhone/iPad app by WEC Energy Group Inc..)

- Source: https://appshunter.io/ios/app/wisconsin-public-service-wps/id1455393751 (this page in markdown: same URL + `.md`)
- Developer: [WEC Energy Group Inc.](https://appshunter.io/developer/1455393750)
- Category: Utilities
- Price: Free
- Rating: 4.80/5 from 18,501 App Store ratings · 84 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 128 MB
- Languages: American English, European Spanish
- Released: 2019-09-13
- Data updated: 2026-09-01
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/wisconsin-public-service-wps/id1455393751/reviews.md

## What is Wisconsin Public Service (WPS)?

Introducing the WPS app that puts you in control. Anytime. Anywhere. 

Our new app gives you the power to get customized alerts, view and manage your account, pay bills quickly and much more – from anywhere. You asked. We delivered.

Key features:

Quick payment
Pay your bill fast and easy.

Scheduled payment
Set it and forget it. You choose the date and payment method.

Custom billing and payment alerts 
Receive alerts when your bill is due and when payment is received. Never miss a payment.

Dollar limit alert
Get notified when your energy charges reach the dollar limit amount you set.

Program sign up 
Sign up for payment and billing programs such as Automatic Payment and Budget Billing.

Bill analyzer 
View your current bill breakdown and your bill history.

Report an outage
Quickly report a power outage in your area.

Outage notifications
Know the estimated restoration time, cause and number of customers affected in real time.

Interactive outage map
View the outage map to see currently affected areas. 

Update account preferences
Change or update your personal account information in seconds.

Access all accounts
Find all your energy accounts in one place.

## Key features

- Quick and scheduled bill payments
- Customizable billing and payment alerts
- Dollar limit alerts for energy charges
- Program sign-ups for payment plans
- Bill analysis and history
- Report and track power outages
- Manage account preferences

## What do users think of Wisconsin Public Service (WPS)?

Overall sentiment: positive

**Pros**

- 👍 Easy to navigate
- 👍 Convenient and user-friendly
- 👍 Helpful for tracking usage and payments
- 👍 Clean and simple design
- 👍 Quick and efficient

**Cons**

- 🐛 Login issues
- 🐛 App crashes or freezes
- 🔋 Frequent need to log in
- 🔒 Lack of security features (e.g., no Face ID)
- 🚫 Limited payment options (no Visa cards)

**Commonly reported bugs**

- Login screen issues
- App not functioning properly during outages
- Keyboard rotation not working

**Most requested features**

- Ability to view past 10 years of usage data
- Automatic payment option
- Improved notification system
- Compatibility with more devices

## Recent user reviews (10 of 84)

All indexed reviews: https://appshunter.io/ios/app/wisconsin-public-service-wps/id1455393751/reviews.md

### 5/5 — Great

*2026-08-03, version 2.19.0*

Great help over the phone. Explained clearly and made it easy

### 1/5 — :(

*2026-05-21, version 2.19.0*

Cost is too much

### 1/5 — Please Bring Back Old Version! Doesn’t work!

*2026-05-19, version 2.18.0*

The new Update/Version no longer works on my iPhone! I have an older version phone and it won’t let me update the app which makes it unusable! Please bring back he last version instead of forcing people to go to the website to login over and over again just to view the bill making it a nuisance to even pay my bill. Not everyone has an iPhone 35 lol make it work for older phones!

### 1/5 — New Update - can’t sign in

*2026-05-16, version 2.19.0*

Ran new update, app opened with errors.  Deleted app and re-downloaded.  Now app opens, but I can’t sign in, getting error {"fault":{"faultstring":"Unable to identify proxy for host: https-one-way and url: \/mobile\/auth\/authorize","detail":{"errorcode":"messaging.adaptors.http.flow.ApplicationNotFound"}}}.   Please fix!

### 1/5 — It Ain’t Working

*2026-05-15, version 2.19.0*

After downloading and signing in it simply buffers endlessly. The old version worked fine.

### 1/5 — App

*2026-05-15, version 2.19.0*

Poor. Updated and now get error message. I updated as soon as I got the email. Now can’t get in.

### 1/5 — Error message

*2026-05-15, version 2.19.0*

I received the email to update the app to avoid getting an error message and did update the app, however I am still getting an error pop up and not able to log in.

### 1/5 — Update

*2026-05-15, version 2.19.0*

Thanks for updating the app so I now get an error message when it opens

### 1/5 — Only if you want paperless billing

*2026-03-15, version 2.18.0*

It automatically switched me into paperless billing when I logged in. Not acceptable at all. Hard no.

### 3/5 — daily usage

*2026-01-24, version 2.18.0*

The app would be more informative if it showed hourly or daily usage.

## Frequently asked questions about Wisconsin Public Service (WPS)

### Does WPS have ads?

Yes, the WPS app contains advertisements. This is common for free utility applications that offer extensive features and services to their users.

### What are the main benefits of using WPS?

Users praise WPS for being easy to navigate, convenient, and user-friendly. It's helpful for tracking usage and payments with a clean and simple design, making it quick and efficient.

### What issues do users report with WPS?

Some users have reported login issues, app crashes, and a frequent need to log in. There's also a noted lack of advanced security features like Face ID and limited payment options, such as no Visa card support.

### How often is WPS updated?

The latest version of WPS is 2.19.0, and it was last updated on May 15, 2026. This indicates a commitment to regular updates and improvements for the application.

### Is WPS available on Android devices?

Based on the provided data, WPS is currently supported on iPhones. Information regarding Android compatibility is not available in this dataset.

### What is the overall user sentiment for WPS?

The overall user sentiment for WPS is positive, with users highlighting its ease of use and helpful features for managing their energy accounts and payments.

### Can I set up automatic payments with WPS?

Yes, WPS allows you to sign up for programs like Automatic Payment. This feature enables you to set up scheduled payments, so you can choose the date and payment method in advance.

### Does WPS offer real-time outage information?

Yes, WPS provides real-time outage notifications, including estimated restoration times, causes, and the number of customers affected. It also features an interactive outage map to view affected areas.

## Version history (last 5 releases)

### 2.20.1 — 2026-08-13

Bug fixes and stability improvements.

### 2.20.0 — 2026-08-13

This release includes enhancements to managing your credit/debit cards as well as fixes to other bugs.

### 2.19.0 — 2026-05-15

This release includes enhancements to managing your profile and preferences, as well as fixes to other bugs.

### 2.18.0 — 2025-11-06

This release includes enhancements to My Bill and Service Appointments, as well as fixes to other bugs.

### 2.17.0 — 2025-04-29

This release includes easier access to your monthly billing statement, enhancements and bug fixes.

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## More apps by WEC Energy Group Inc.

- [North Shore Gas](https://appshunter.io/ios/app/north-shore-gas/id1475982979)
- [Peoples Gas Chicago](https://appshunter.io/ios/app/peoples-gas-chicago/id1475983365)
- [Minnesota Energy Resources](https://appshunter.io/ios/app/minnesota-energy-resources/id1475984028)
- [Michigan Gas Utilities (MGU)](https://appshunter.io/ios/app/michigan-gas-utilities-mgu/id1475984107)
- [We Energies](https://appshunter.io/ios/app/we-energies/id1475985561)

All apps by WEC Energy Group Inc.: https://appshunter.io/developer/1455393750

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*