# Wisdom Wellbeing — user reviews > 72 indexed App Store user reviews of Wisdom Wellbeing by Health Assured, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/wisdom-wellbeing/id6462672407/reviews - App overview in markdown: https://appshunter.io/ios/app/wisdom-wellbeing/id6462672407.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of Wisdom Wellbeing? Overall sentiment: mixed **Pros** - 👍 Useful information and tools - 👍 Love the resources - 👍 Helpful, respectful, usable - 👍 Calm and beautifully designed interface - 👍 Practical tools for daily life - 👍 User friendly and really nice - 👍 Simple daily check-ins - 👍 No annoying notifications - 👍 Great streak feature - 👍 Useful resources for mindfulness - 👍 Calm and easy to use - 👍 Meditation and breathing exercises - 👍 Fantastic wellbeing support - 👍 Clean and calming design - 👍 Wonderful app - 👍 Great app - 👍 Phenomenal app - 👍 Fantastic tool - 👍 Sleep sounds are a life saver - 👍 Good support through grief/trauma - 👍 Very helpful for wellbeing - 👍 Great new features - 👍 Improved user experience - 👍 Great to see an improved offering **Cons** - 🐛 Takes a while to open - 🐛 Helpline response time is very slow - 🐛 App doesn't open half the time - 🐛 App freezes - 🐛 Cannot get past biometric setup - 🐛 App won't open - 🐛 Blank screen on opening - 🐛 Frozen on opening - 🐛 Difficult to use - 🐛 Reverts targets to original settings - 🐛 Lag when uploading activities - 🐛 Wipes previous activity uploads - 🐛 Lag with step count linking - 🐛 Low feedback score - 🐛 Not a substitute for qualified counselling - 🐛 Notification clicks lead to home screen - 🐛 Health check results alarming/inaccurate - 🐛 Crashes after downloading - 🐛 Won't log back in - 🐛 Meditation resources limited - 🐛 Glitches daily - 🐛 Doesn't update step count properly - 🐛 Constantly needs logging back in - 🐛 Locks out for excessive time - 🐛 Sleep meditations unusable when screen locks - 🐛 Onboarding process is creepy - 🐛 App closes when phone screen locks - 🐛 Audio resources stop when phone screen locks - 🐛 Requires email/password every time - 🐛 Bad messaging for disordered eating - 🐛 Blank white page on sign up - 🐛 Therapists lack empathy - 🐛 Creates stress and anxiety **Commonly reported bugs** - App takes a while to open - App freezes - App gets stuck on welcome/loading page - App doesn't open half the time - Cannot get past biometric data setup page - App freezes on enable biometric login page - App won't open - App stuck on logo screen - App doesn't load - App freezes on the logo page - App not working at all - Blank screen with logo on iPad - App takes more than 5 mins to access - Frozen on opening - App won't open anymore - Fails to launch - App won't open - App is broken - App stays on logo screen - Blank screen on app - Live chat throws up a blank screen - Audio and Visual doesn't download - Impossible to log onto - Targets revert to app's original setting - Lag when uploading activities - Activity upload wipes previous activity - Lag with step count linking - Password reset service doesn't work - App disappears after a few hours - Blank page on opening - App closes with phone's battery saving mode - Sounds cut out when phone screen locks - Audio resources stop playing when phone screen locks - App crashes - Won't log back in - Step count not updating properly - Sleep meditations stop when phone screen locks - App disappears - Blank white page - App opens on a blank page - App closes after 30 seconds - Audio resources stop playing - App is not designed to stay open **Most requested features** - Add auto log in / remember me feature - Include all previous meditation exercises in the meditation resources section - Suggest meals to link with 4-week plans - Make notifications for meditations/articles link directly to content - Improve visual design for better appeal - More transparent data policies - Email addresses that are actually replyable - Better services in general - More personalization options - Smoother performance - Non-stop access to the app without needing organization code - Better way to allow non-stop access - Option to view password while entering - Fix sleep meditations to work when phone screen locks - Fix audio resources to work when phone screen locks - Add more guided meditation exercises - Make app designed to stay open like other media apps - Improve user interface for logging/recording things - Add dark mode option - Advanced analytics dashboard ## Newest reviews (11 of 72) ### 3/5 — Well done *2026-05-23, version 2.0.312* I love this app but it takes a while for it to open up so sometimes I have to redownload it ### 3/5 — I can’t get the App to work *2026-03-19* I was advised to use this app by my company. I have tried downloading it trying to log on, getting stuck, deleting it, re-downloading it, downloading it again and I still can’t get past the page tells me to set up my biometric data (there is nothing to click on). I have been into my security on my phone, ive been behind the GUI, and I’m still stuck at the same page to enable biometrics! I can definitely tell you “how my mood is” after a 2nd day in trying to get it to work. **Developer response:** Hello and thank you for taking the time to leave your review. We encourage you to reach out to our team at feedback@healthassured.co.uk in regards to the biometric issue as this is something we will be able to assist with. Kind Regards. Customer Solutions Team ### 2/5 — Would be better if it actually opened *2026-03-13* The app doesn’t open half the time?? Just gets stuck on the welcome/loading page with the wisdom logo on it and the wheel of death spinning around. On a good day it might take closing and reopening the app half a dozen times before it actually opens. Very very frustrating. **Developer response:** Hello and thank you for taking the time to leave your review. We are sorry to hear of the issue faced. This sounds like an issue we can easily guide you on resolving so please email our team at feedback@healthassured.co.uk ### 2/5 — App freezes *2026-03-05, version 2.0.289* The website is great but the app keeps freezing . Can’t get past the enable biometric login page . ### 5/5 — calm and easy *2026-02-10, version 2.0.281* nice features, mood check-ins take seconds and the app doesn’t overwhelm you when you’re already not feeling great ### 4/5 — … *2026-02-06, version 2.0.281* Should have known my employer would use a dead end app ### 5/5 — Fantastic wellbeing support app *2025-11-08, version 2.0.220* This wellbeing support app has been a great addition to my routine. It has a very clean and calming design with features like health and mood trackers, wellbeing resources, 24/7 access to counsellors, and the wisdom AI feature that makes it even more supportive. It’s clear a lot of care went into building it, and it’s genuinely helped me stay mindful and balanced. There’s still room for a few improvements, like smoother performance and more personalization, but overall it’s an amazing tool that’s really helped me. ### 3/5 — APP WONT OPEN *2025-11-08, version 2.0.220* Really good app when you can log in, been unable to access for a while now please fix! ### 5/5 — Wisdom Wellbeing / Has improved my Wellbeing *2025-11-06* Love the App, the recipes are awesome. Talking to a counsellor has never been easier. **Developer response:** Thank you for your review of our Wisdom App. We are glad to hear you are enjoying the recipes on offer and our easy to access features! Keep on thriving ### 5/5 — Amazing Resource *2025-11-06* Love the app especially the meditation **Developer response:** Thank you for your review of our Wisdom App. It is great to hear you enjoy our meditation features as well as loving the app overall. Keep on thriving ### 2/5 — Can’t open the app *2025-10-17, version 2.0.160* It has taken more than 5 mins and I still can’t access the app. I tried switching off VPN but still fail. ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of time *2026-04-18, version 2.0.310* Called the “24/7” helpline and after someone taking my entire information including phone number, email, birthday.. they told me I will get a call back. Thank god they called me back, 12 hours later the next day!! Will delete my account, what a waste of time. ### 1/5 — Delete my data! *2026-03-13* I deleted this app and requested my data was deleted. I continue to receive their spammy emails from an email address I am unable to respond to (shady). I’ve reached out on social media to request they honour my request to delete my information and have been routinely ignored. The only contact form on their website is for professionals. If your work uses Wisdom I would strongly recommend you ask HR about moving somewhere else with more transparent data policies, email addresses you can actually reply to, and better services in general. Shame on you scammers! **Developer response:** Hello and thank you for taking the time to leave your review. We are sorry to hear of your frustrations and would be happy to assist. Whilst we are unable to see your email to us, we would strongly recommend emailing the team at feedback@healthassured.co.uk so we can assist you. Kind Regards. Customer Solutions Team ### 1/5 — Stopped working *2025-11-06, version 2.0.208* The app won’t open after downloading it’s stuck on the screen with two hearts ### 1/5 — Won’t open. *2025-11-04, version 2.0.199* Won’t open. Just a white screen with the logo. ### 1/5 — App doesn’t even load *2025-11-01* Just downloaded the app this week and it unfortunately doesn’t open at all… **Developer response:** Thank you for your review of our Wisdom App. We are sorry to hear about your issues accessing the app! Please follow the below instructions to correct the issue Update the Wisdom app to the latest version via the App Store (2.0.220). Confirm the correct version is installed: For iPhone Go to Settings → General → iPhone Storage Search for Wisdom and tap on it --> ensure the version listed is 2.0.220 Launch the app and try to log in. ### 1/5 — Doesn’t work *2025-10-28, version 2.0.160* I have tried to download this app three times now because it is part of our company health scheme. It just freezes on the logo page and isn’t usable. ### 1/5 — Not working at all *2025-10-27, version 2.0.160* Good morning. This has been provided by our company. I am trying to log in, but it seems that after I downloaded the app, it doesn’t seem to be working at all. I have deleted and re-downloaded it several times, but it’s still not working. I urgently need access as I require support. ### 1/5 — Not working on iPad *2025-10-18, version 2.0.160* For some reason when I open the app all I get is a blank screen with the logo. It was working fine and all of a sudden, nothing. Very disappointed. ### 1/5 — Frozen on opening-iOS 18 *2025-10-13, version 2.0.160* Doesn’t get past the initial screen, white screen with logo only ### 1/5 — Wouldn’t open anymore *2025-10-10, version 2.0.159* The app before was a bit annoying to use (especially if you have the accessibility themes on) and it would log me out all the time. I haven’t used it in a long time, I have updated it today and it wont even open anymore, it’s stuck on a white screen with the logo. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-05-31, version 2.0.329* Useful information and tools ### 5/5 — Enjoying the app *2026-04-18* Love the resources, finding tracking my water ahead of my marathon useful. Like recording my mood acknowledging how I feel on the day gives me a chance to reflect. Overall it’s helping me maintain build positive habits. For myself and loved ones **Developer response:** Good morning and thank you for taking the time to review our great app. We are glad to hear Wisdom is helping you and you are enjoying the great content on offer!. Thanks again. Client Experience Team ### 5/5 — Helpful, respectful, usable *2026-03-21* I’ve found this app genuinely helpful, especially compared to others I’ve tried. The interface is calm and beautifully designed. It offers support and guidance without feeling patronising or condescending. The content feels respectful and grounded, which makes it much easier to engage with consistently. I’ve found some practical tools I can actually use in day-to-day life. A refreshing change from the usual health apps… this one seems written by intelligent human beings rather than AI. **Developer response:** Hello and thank you for taking the time to leave a review about our Wisdom app. It means a lot to know our app is assisting and supporting you in your day to day life. This is the kind of experience we are looking for when using our app and we really appreciate you taking the time to provide this feedback. Kind Regards ### 5/5 — Love the mood tracker *2026-03-17, version 2.0.297* App is user friendly and really nice ### 5/5 — Love it ❤️ *2026-03-13* The app is beautifully designed, easy to navigate, and packed with practical tools that support mental health and personal growth. What I love most is how simple it makes it to check in with yourself each day. **Developer response:** Hello and thank you for taking the time to leave your review. We are so glad to hear you are enjoying using the app and gaining positive personal growth from it! Our mood tracker is great for catering to your individual needs and assisting with your goals. Your feedback is much appreciated and please stay tuned for future updates ### 5/5 — Highly recommended App *2026-03-08* There really is no other App out there like the Wisdom app, daily check ins to track your own wellbeing and videos, guides and recipes. Access to live chat is a critical feature being able to get support anytime I needed it. Getting into the app is easy and Once I set up biometrics I’ve had no issue at all. Our Company recently used the leaderboards feature to track Hydration which I thoroughly enjoyed and was a great way to encourage everyone to learn more about managing their own health and wellbeing. **Developer response:** Hello and thank you for taking the time to leave your review about our Wisdom app. The features on offer are regularly updated and it is great to hear you are enjoying what we have to offer. Our app is always there to support and we really appreciate your feedback ### 5/5 — Great supprt app *2026-03-06* I’ve found the mood trackers really helpful along with the articles, it has lots of helpful topics for mental health and tracking daily has helped me improve my wellbeing. **Developer response:** Hello and thank you for taking the time to leave your review. We are glad to hear you are enjoying the use of our mood trackers and the various articles on offer. Our app is always there for you and we appreciate the feedback ### 5/5 — Makes a difference! *2026-03-06* I was sceptical using an App that is supposed to help my mental health but this is a brilliant App. I check in everyday and have found it really helps me. **Developer response:** Hello and thank you for taking the time to leave a review about our Wisdom App. It is always great to hear how the app has helped you with your mental health and that you have enjoyed using it. We really appreciate your feedback and please stay tuned for future updates coming soon! ### 5/5 — Super helpful app *2026-03-03* This app’s meditation and breathing exercises have made a real difference for me. They help me stay calm, reset quickly, and manage stress better. Since using them regularly, my focus and productivity have improved noticeably. Highly recommend! **Developer response:** Hello and thank you for taking the time to review our Wisdom app. We are glad to hear you are taking advantage of our meditation feature and the breathing exercises. It is great to hear they have been helping you. We appreciate your recommendation as well. Please stay tuned for ongoing future updates and improvements! ### 5/5 — Just splendid! *2026-02-27, version 2.0.288* No annoying notifications, great streak feature that keeps me engaged, useful resources for everyday mindfulness, fitness, recipes ❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*