# Wise: Global Money Transfer — user reviews

> 12,917 indexed App Store user reviews of Wise by Wise Payments Ltd, rated 4.60/5 from 109,320 ratings.

- Source: https://appshunter.io/ios/app/wise-global-money-transfer/id612261027/reviews
- App overview in markdown: https://appshunter.io/ios/app/wise-global-money-transfer/id612261027.md
- Rating breakdown: 5★ 94,500 · 4★ 5,154 · 3★ 1,722 · 2★ 1,246 · 1★ 6,698

## What do users think of Wise?

Overall sentiment: mixed

**Pros**

- 🚀 Fast and efficient transfers
- 💰 Competitive exchange rates and low fees
- 🌍 Convenient for international money transfers
- 👍 Easy to use app
- 🔒 Secure transactions
- 🌟 Great customer service

**Cons**

- 🕰️ Slow or delayed transfers in some cases
- 🤔 Unclear or confusing account verification process
- 🔐 Security issues with account deactivation and fund recovery
- 📞 Poor responsiveness of customer support
- 💳 Issues with debit/credit card payments and top-ups

**Commonly reported bugs**

- App freezing or crashing during transfers
- Inconsistent display of transfer timelines and estimates
- Syncing issues between app and web platform
- Problems with account deactivation and fund recovery

**Most requested features**

- Ability to download transaction receipts
- Option to set default payment currency
- Improved notification system for transfer status updates
- Multicurrency account management features
- Seamless integration with banking apps and services

## Newest reviews (14 of 12,917)

### 4/5 — Wise currency conversion

*2026-09-01, version 9.87*

The rate is usually close to the top of all the companies but it is way slower than western union

### 4/5 — Money missing.

*2026-09-01, version 9.87*

Very unhappy.  Well,  nothing is perfect especially technology. The money did turn up. 
Thank you WISE for responding to this post. Usually I am very pleased with your service.

### 5/5 — Alternative Banking that beats traditional banks!

*2026-09-01, version 9.87*

I am doing all my international  transactions with WISE now!

### 5/5 — Excellent banking and easy transfers

*2026-09-01, version 9.87*

Excellent banking and easy transfers, with only few steps you can send money anywhere

### 2/5 — Slow transfers

*2026-09-01, version 9.87*

Takes days to send money need ed fast.

### 5/5 — Great app

*2026-09-01, version 9.87*

Sooo easy to use - love this app

### 5/5 — 速度极快，收费便宜，非常棒！

*2026-09-01, version 9.87*

Nice

### 5/5 — Bank transfers

*2026-09-01, version 9.87*

Amazing, a true time saver

### 2/5 — What happened

*2026-09-01, version 9.87*

Been using this app for two years to send money to pay for my Grandson’s school tuition in the PHI and tonight I had to reconnect my bank accounts, does not make me feel safe

### 5/5 — Great site

*2026-09-01, version 9.87*

Very fast and reliable service. Great value with low fees

### 2/5 — Can not use apply pay or credit card this week

*2026-09-01, version 9.87*

As tittle

### 5/5 — Absolutely Brilliant

*2026-09-01, version 9.87*

Lowest fees and better than my regular bank.

### 5/5 — Excellent for international travel and transfers

*2026-08-31, version 9.87*

Love having a card that handles different currencies with such ease.

### 5/5 — wise

*2026-08-31, version 9.87*

faster

## Most critical reviews (10 lowest-rated)

### 1/5 — Никому не рекомендую!

*2026-09-01, version 9.87*

Ограничивают доступ к вашим собственным средствам!. Заставляют проходить дополнительные проверки, как будто это их средства, а не ваши. Если вы не можете пользоваться вашими деньгами - это не ваши деньги…

### 1/5 — Money was not transferred!!!

*2026-09-01, version 9.87*

Second time using this service and the funds were transferred. It has been a week.

### 1/5 — New set up

*2026-09-01, version 9.87*

Been a week and i still cant get money in my account from my own bank account nor can i talk to anyone about it

### 1/5 — Tax Certificate for year end 5th April 2026

*2026-09-01, version 9.87*

Still NOT received!!!!

### 1/5 — Transfer

*2026-08-31, version 9.87*

Sent Thursday still not received on the Tuesday

### 1/5 — Steals your money

*2026-08-31, version 9.87*

This will eventually cheat you.

### 1/5 — Roneel

*2026-08-31, version 9.87*

1

### 1/5 — Ridiculous fees

*2026-08-31, version 9.87*

My first couple transfers no problem came out of the account no problem just about every transfer sense then they forced me to use my business debit card which charges me an extra $7.84 every time I need to send money. Do not believe the low fees that they advertise because those are a lie.

### 1/5 — Stop updating!

*2026-08-31, version 9.87*

This app is different every time I use it. You are not doing anyone any favors. Now I can’t even send to people I sent from before- only option I have is repeat this transfer, which errors btw. Been using it for years and now you want me to verify? I verified to start using the app! You have all my info. Such a pain- I would rather use PayPal…wish it was accepted where I’m sending too.

### 1/5 — Ripped me off $100

*2026-08-31, version 9.87*

Sucks large
Says it’s sent one amount, rips off $100 at other end

## Most praised reviews (10 highest-rated)

### 5/5 — Streamlined Global Banking

*2026-09-01, version 9.87*

Easy, straightforward, and best rates!  Traveling wallet made easy too!

### 5/5 — The best

*2026-09-01, version 9.87*

👍👍👍👍👍

### 5/5 — Reliable & lighting fast

*2026-09-01, version 9.87*

The app is very well designed and incredibly easy to set up. Transfers are completed within seconds, and the funds are cleared in my account almost immediately. The exchange rates are also very competitive. Keep up the great work!

### 5/5 — Awesome

*2026-09-01, version 9.87*

Awesome

### 5/5 — Fantastic

*2026-09-01, version 9.87*

Works like a dream!

### 5/5 — Wise is Easy to Use

*2026-09-01, version 9.87*

Easy to Use and Fairly Priced Money Transfer Site and App

### 5/5 — Finally!

*2026-09-01, version 9.87*

Had some hiccups a few months ago but app seems to be cooking on all cylinders now. Good job.

### 5/5 — Singapore

*2026-09-01, version 9.87*

Really great and convenient. While I don’t have a PayNow account, I can now use it for SIN payments

### 5/5 — transfert

*2026-09-01*

Suis satisfait de l'exécution des ordres transmis. Par contre le suis moins dans les services touchant à des demandes particulières, telles celles d'obtenir des certificats ou un document sur lequel apparaissent les données relatives à mon compte (Iban, numéro du compte...). Des organismes les exigent, refusant celles fournis par inscription manuelle... etc Cordialement A. Lafont ce message date depuis plusieurs mois, j'ai du oublier de l'envoyer Par contre ce 31 octobre j'en ai établi un nouveau mais dans la rubrique "Nous évaluer". Prenez-en connaissance je vous prie. Cordiales salutations. André Erreur dans mon adresse il ne s'agit pas de "Room 1108" mais de "Room 1107" (appartements voisins). 11 novembre: J'ai une question: impossible de trouver un emplacement direct autre que bafouiller dans les noms "Aide, Evaluer nous....", alors que ma question n'entre pas dans ces registre. Je souhaiterais que vous m'indiquiez le chemin à parcourir. Merci. A. Lafont JE RENOUVELLE CE JOUR -26/07- MON AVIS. Toutefois ce serait bien que vous effaciez cette page écrite afin de pouvoir écrire de nouveaux messages. Bien à vous. André

### 5/5 — Mr Romi

*2026-09-01, version 9.87*

Very easy use and fast process

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
