# Wisenet Life — Security Monitoring App > Remote surveillance system monitoring and video playback. (iPhone/iPad app by Hanwha Vision Co., Ltd.) - Source: https://appshunter.io/ios/app/wisenet-life/id1373887495 (this page in markdown: same URL + `.md`) - Developer: [Hanwha Vision Co., Ltd](https://appshunter.io/developer/414214807) - Category: Lifestyle, Utilities - Price: Free - Rating: 1.90/5 from 271 App Store ratings · 90 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 91 MB - Languages: American English, European Spanish - Released: 2018-05-06 - Data updated: 2026-08-17 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wisenet-life/id1373887495/reviews.md ## What is Wisenet Life? The Wisenet Life app allows you to view live video, playback recordings, and access your video cloud storage from anywhere, anytime. Your surveillance system can be setup for remote access by simply scanning the QR code located on the surveillance system with this free application. Receive motion detection alerts on your smart device and monitor your channels instantaneously. Access your system’s hard drive or the cloud storage and review playback recordings with the option of searching by event type or time. Protect your family, house, or business in the palm of your hands with the Wisenet Life app. · This app is optimized for iOS 10 or higher. · Supported AIO models - 4K : SDH-B94047BF, SDH-C94087BF - 2MP : SNK-B73047BW - 5MP : SDH-B84045BF, SDH-C84085BF, SDH-C85105BF, SDH-C85127BF · Main Functions: - Remote Monitoring - Receive Event Alarms - Playback events- device or cloud storage - Save events ## Key features - Live video streaming - Playback recorded footage - Remote cloud storage access - Motion detection alerts - Event search by type or time - QR code setup ## What do users think of Wisenet Life? Overall sentiment: negative **Pros** - 🚀 Good home system - 👍 Easy to use - 👍 User friendly **Cons** - 🐛 App crashes frequently - 🐛 Remote view doesn't work - 🐛 Offline issues - 🐛 Playback and navigation problems - 🔒 Security concerns with single user login - 👎 Terrible app, doesn't work as advertised - 👎 Worthless app, never works **Commonly reported bugs** - App crashes - Remote access issues - Login and password problems - Compatibility problems with newer devices **Most requested features** - Update the app - Improve app performance and reliability - Add multi-user support - Enhance playback and navigation features ## Recent user reviews (10 of 90) All indexed reviews: https://appshunter.io/ios/app/wisenet-life/id1373887495/reviews.md ### 1/5 — Terrible app and some cameras have stopped working *2026-05-09, version 1.23* Do not buy, i got these because I needed something quickly but now i wish i had taken my time in selecting a security camera setup. App doesn’t connect to cameras constantly since day one. ### 1/5 — Worthless app *2024-05-27, version 1.23* App been slow and now can't even log in or reset password...sure won't buy any wisenet camera systems or their other products no more...need a zero star option! ### 1/5 — Customer service *2024-04-30, version 1.23* Tried to email customer service repeatedly like they say to do and there is no response. We’ve been having issues with one of the cameras and have been trying to delete footage ### 1/5 — Terrible customer service *2024-02-02* I’ve had this system do about 5 years, worked great until a couple months ago. I can not see cameras through the mobile app, I’ve tried everything to restore it nothing has worked. When I call for help from customer service no help what so every other than telling me to do what I’ve told them I’ve already done. Would not recommend this protect. ### 1/5 — Never works *2023-12-03, version 1.23* Never works when you need it ### 1/5 — One star is too many *2023-10-01, version 1.23* This app is crap. It never works at all. I regret purchasing this system believing it would work as advertised. Very regrettable. Don’t spend a penny on this unless you want to glue yourself to tv screens and watch the whole day. ### 1/5 — Horrible app *2023-09-11, version 1.23* I am throwing the system in the trash ! And buying something else. ### 1/5 — La peor marca de cámaras, no compren esta BASURA *2023-08-24, version 1.23* Cometí la estupidez de cambiar mis cámaras Dahua por esta basura que se desconfiguran, lo único que quieren hacer después ve vender sus cámaras que son más caras, te quieren vender el espacio en la nube. Si sistema de reproducción desde el teléfono es BASURA, no adelanta, no reproduce a mayor velocidad ### 1/5 — Total waste *2023-04-12, version 1.23* If you like to check cameras from your phone through the mobile app then it’s a complete waste the app is trash and does not work at all. ### 1/5 — Don’t buy it *2023-03-18, version 1.23* Cameras are good but the app is useless. Not real live motion events and not way to change the accuracy settings, if you want to see a specific motion event you have to watch the entire hour, only works for single users. ## Frequently asked questions about Wisenet Life ### What devices is Wisenet Life optimized for? Wisenet Life is optimized for iOS 10 or higher and is available on iPhone, iPad, and iPod. It supports specific AIO models including 4K, 2MP, and 5MP series. ### How do I set up Wisenet Life for remote access? Remote access can be set up by simply scanning the QR code located on your surveillance system with the Wisenet Life application. ### Can I view live video with Wisenet Life? Yes, Wisenet Life allows you to view live video feeds from your surveillance system instantaneously, enabling remote monitoring of your property. ### Does Wisenet Life have ads? No, Wisenet Life does not contain advertisements. It is a free application designed for security monitoring. ### What are the main user complaints about Wisenet Life? User reviews indicate frequent app crashes, remote view not working, offline issues, and playback/navigation problems. Some users also express security concerns with single-user login. ### How often is Wisenet Life updated? The latest version of Wisenet Life is 1.23, which was last updated on September 2, 2019. The app was initially released on May 6, 2018. ### What is the overall user sentiment for Wisenet Life? The overall user sentiment for Wisenet Life is negative, with an average rating of 1.9 stars from 271 ratings. Common criticisms include the app not working as advertised and frequent technical issues. ### What age rating does Wisenet Life have? Wisenet Life has an age rating of 4+, making it suitable for a wide range of users interested in home and business security monitoring. ## Version history (last 5 releases) ### 1.23 — 2019-09-02 Bug fixes and enhancements. Support new model: SNK-B73047BW(2MP) ### 1.22 — 2019-05-10 - Bug fixes and enhancements - Supported AIO models 4K : SDH-B94047BF, SDH-C94087BF 5MP : SDH-B84045BF, SDH-C84085BF, SDH-C85105BF, SDH-C85127BF ### 1.21 — 2019-03-11 Bug fixes and enhancements ### 1.20 — 2018-10-16 - Added full screen modes with original/stretched aspect ratio - Enhancement to reduce streaming latency - Bug fixes ### 1.11 — 2018-07-13 Bugs fixed ## Apps similar to Wisenet Life | App | Rating | Price | Category | | --- | --- | --- | --- | | [Zosi Smart](https://appshunter.io/ios/app/zosi-smart/id1355964934) | 4.5 (20,090) | Free | Lifestyle | | [IQ Installer Interface](https://appshunter.io/ios/app/iq-installer-interface/id1643672940) | 3.0 (7) | Free | Lifestyle | | [ADT Pulse ®](https://appshunter.io/ios/app/adt-pulse/id355736423) | 4.8 (851,347) | Free | Lifestyle | | [Alert 360](https://appshunter.io/ios/app/alert-360/id1041151324) | 4.1 (625) | Free | Lifestyle | | [CCTV Connect](https://appshunter.io/ios/app/cctv-connect/id1348714224) | 4.9 (47) | Free | Lifestyle | | [ZoomOn Home Security Camera](https://appshunter.io/ios/app/zoomon-home-security-camera/id1259276120) | 4.2 (1,560) | Free | Lifestyle | ## More apps by Hanwha Vision Co., Ltd - [iPOLiS mobile](https://appshunter.io/ios/app/ipolis-mobile/id414214804) - [SSM mobile](https://appshunter.io/ios/app/ssm-mobile/id634258019) - [Wisenet ToolBox](https://appshunter.io/ios/app/wisenet-toolbox/id747115889) - [SSM Mobile for SSM 1.4](https://appshunter.io/ios/app/ssm-mobile-for-ssm-14/id1062203418) - [SSM Mobile for SSM 1.5](https://appshunter.io/ios/app/ssm-mobile-for-ssm-15/id1116006150) - [Wisenet mobile](https://appshunter.io/ios/app/wisenet-mobile/id1158492654) All apps by Hanwha Vision Co., Ltd: https://appshunter.io/developer/414214807 ## Related topics [wisenet mobile](https://appshunter.io/ios/topics/wisenet-mobile) · [hanwha life](https://appshunter.io/ios/topics/hanwha-life) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*