# Wisenet mobile

> Remote access and control for Hanwha Vision security network products. (iPhone/iPad app by Hanwha Vision Co., Ltd.)

- Source: https://appshunter.io/ios/app/wisenet-mobile/id1158492654 (this page in markdown: same URL + `.md`)
- Developer: [Hanwha Vision Co., Ltd](https://appshunter.io/developer/414214807)
- Category: Utilities
- Price: Free
- Rating: 1.60/5 from 257 App Store ratings · 195 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 87 MB
- Languages: American English, Croatian, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian and 15 more
- Released: 2017-03-28
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wisenet-mobile/id1158492654/reviews.md

## What is Wisenet mobile?

Wisenet mobile is a free application designed specifically for Hanwha Vision's security network products.
Our app lets you view the live video and control pan/tilt/zoom functions, search & playback anywhere with your smartphone.

◎ Current compatibilty with our surveillance products
- Network Camera : Wisenet P / X / Q / L series
- NVR : PRN/XRN/QRN/LRN series  (including /TE)
- DVR :  HRD Series (including /TE, /TU), SRD-1694U, SRD-1694/1685/894/494
- Pentabrid Recorder :  HRX Series
※ For more  detailed supporting models, please refer to the FAQ.
 
 
◎ Features
• Hardware decoding
• My channel management
• Up to 16 channels monitoring
• Calendar / Timeline based event search
• PTZ control and up to 16x digital zoom
• Fisheye de-warping(Fisheye, Quad, Panorama)
• Capture/ Video manual record / Video export
• Alarm output on/off
• Password function for security
• Convenient and secure fingerprint login
• Easy connection support through DDNS and QR code
• Event push notification and push notification list

◎ This application uses FFmpeg and SDL under LGPL v2.1

## Key features

- Live video streaming
- PTZ control
- Event search and playback
- Up to 16-channel monitoring
- Fingerprint login
- Event push notifications

## What do users think of Wisenet mobile?

Overall sentiment: negative

**Pros**

- 🚀 Fast load times
- 👍 Easy to use
- 🔒 Robust security
- 💡 Innovative features

**Cons**

- 🐛 Frequent crashes
- ⚠️ Unreliable connectivity
- 🔍 Poor camera quality
- 🕰️ Slow performance

**Commonly reported bugs**

- Unable to connect to network
- Playback issues with recorded footage
- Inconsistent camera loading
- App freezes after updates

**Most requested features**

- Add video export option
- Improve remote access functionality
- Provide more customization options
- Enhance notification system

## Recent user reviews (10 of 195)

All indexed reviews: https://appshunter.io/ios/app/wisenet-mobile/id1158492654/reviews.md

### 1/5 — 녹화재생 안보임

*2026-07-24*

녹화재생 시간이 오류나고 재생이 안됨 ㅜㅜ

### 4/5 — Latest update caused havoc (review changed to 4 stars)

*2026-06-17*

Update: Looks like the latest update fixed the issue. Thank you! 

Old review: The latest update on this has completely ruined the ability to accurately scroll through different times throughout the day. Each time you go to a date it now jumps forward an hour or two automatically. Please fix this.

### 1/5 — Functionality is very poor

*2026-06-15*

I have had this app on the iPhone to watc access two camerasfor over two years, and I have never been slightly satisfied with it. Freezes all the time : zoom in, switch between the cameras, change speed of viewing, scroll back, just looking at it causes freezing. In order to use it after closing the app I have to do a hard close and restart.
After the last update a couple of weeks ago it got even worse, although I thought it was not possible. Now when I try to view an  event I switches one hour forward , and it is not possible to view.
I’ve spent thousands of dollars on this ADT  system, and I think I just have to count my losses and replace this junk with something else.
Absolutely do not recommend this app and system.

### 3/5 — Time tracking issue

*2026-06-14*

I’ve confirmed the time on the recording unit is accurate proper daylight savings period. The video on the app is displayed accurately when in live view but when searching using the time bar, the replay is always one hour later than what I selected.

### 1/5 — Mobile app not working

*2026-06-12*

This app has been incredibly disappointing. It’s currently disconnected and you can’t do any kind of a check on the system with the mobile app. You have to go to the monitor next to the server. It went down four or five days ago. We were never informed and we’ve been told by ADT that they won’t let us know when it comes back up. We’ll just simply need to figure it out

### 1/5 — Scam

*2026-03-11*

Dont give ADT your money for this it’s not going to work it is always messing up the adt people can’t fix it they tried 4 times doesn’t alert right and the app just flat out doesn’t work for me no videos from my house cameras load it’s a scam! DONT PAY FOR THIS SYSTEM! seriously I wouldn’t be surprised if there is a class action lawsuit one day for all the wasted money to them and ADT. Get a Ring or Blink instead no google nest either.

### 1/5 — Worst of the worst

*2026-02-26, version 2.07.08*

I feel completely duped by ADT and this pathetic system. The camera quality is terrible, and on top of that, the software has one of the most ridiculous, frustrating interfaces and functionality I’ve ever used. I strongly recommend avoiding it.

### 2/5 — Lags or just doesn’t work

*2026-02-22, version 2.07.08*

This app needs an update. Last one was two years ago. 
Allow half an hour to access footage. 
The areas monitored sit there black screened whole play button does nothing. 
Sometimes it works well.

### 1/5 — Down another star

*2026-02-19, version 2.07.08*

It hasn’t improved since last review and no developer response 
😩

### 1/5 — GARBAGE!!

*2026-02-06, version 2.07.08*

Good luck getting this set up; and God forbid you have to reinstall the app if you get a new phone. WORST SYSTEM EVER

## Frequently asked questions about Wisenet mobile

### What does Wisenet mobile do?

Wisenet mobile allows users to remotely view live video feeds from compatible Hanwha Vision security cameras and recorders. It also enables control of PTZ functions, searching and playback of recorded footage, and receiving event push notifications.

### What are the key features of Wisenet mobile?

Key features include live video streaming, PTZ control with digital zoom, calendar/timeline based event search, up to 16-channel monitoring, fisheye de-warping, video recording and export, alarm output control, secure fingerprint login, and event push notifications.

### Is Wisenet mobile free to use?

Yes, Wisenet mobile is a free application. There are no in-app purchases or advertisements mentioned in the provided description.

### What Hanwha Vision products are compatible with Wisenet mobile?

The app is compatible with various Hanwha Vision Network Cameras (Wisenet P/X/Q/L series), NVRs (PRN/XRN/QRN/LRN series), DVRs (HRD Series, SRD-1694U, etc.), and Pentabrid Recorders (HRX Series). For a more detailed list of supported models, users should refer to the FAQ within the app.

### How can I connect to my security system with Wisenet mobile?

The app supports easy connection through DDNS and QR code scanning. It also includes a password function and convenient fingerprint login for secure access to your surveillance system.

## Version history (last 5 releases)

### 2.07.12 — 2026-07-16

- Enhanced app security

### 2.07.11 — 2026-06-16

- Bug fixes

### 2.07.10 — 2026-05-26

- Bug fixes

### 2.07.08 — 2025-11-18

SSM/NVR integration with gate barrier
Bug fixes

### 2.07.06 — 2024-09-12

- Bug fixes

## Apps similar to Wisenet mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [AXIS Camera Station Edge](https://appshunter.io/ios/app/axis-camera-station-edge/id1385994562) | 2.8 (74) | Free | Utilities |
| [Brivo Access](https://appshunter.io/ios/app/brivo-access/id976235855) | 1.0 (1) | Free | Utilities |
| [ADT Wifi Fix](https://appshunter.io/ios/app/adt-wifi-fix/id6448069889) | 3.4 (92) | Free | Utilities |
| [AXIS Camera Station Pro & 5](https://appshunter.io/ios/app/axis-camera-station-pro-and-5/id1061539448) | 2.9 (103) | Free | Utilities |
| [SmartCam View](https://appshunter.io/ios/app/smartcam-view/id1615913722) | 4.5 (48) | Free | Utilities |
| [Speco Blue](https://appshunter.io/ios/app/speco-blue/id1363113859) | 3.2 (99) | Free | Utilities |

## More apps by Hanwha Vision Co., Ltd

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- [SSM mobile](https://appshunter.io/ios/app/ssm-mobile/id634258019)
- [Wisenet ToolBox](https://appshunter.io/ios/app/wisenet-toolbox/id747115889)
- [SSM Mobile for SSM 1.4](https://appshunter.io/ios/app/ssm-mobile-for-ssm-14/id1062203418)
- [SSM Mobile for SSM 1.5](https://appshunter.io/ios/app/ssm-mobile-for-ssm-15/id1116006150)

All apps by Hanwha Vision Co., Ltd: https://appshunter.io/developer/414214807

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*