# Wisenet WAVE — VMS made Simple

> Remote video surveillance and management system for security cameras. (iPhone/iPad app by Samsung Opto-Electronics America, Inc..)

- Source: https://appshunter.io/ios/app/wisenet-wave/id1328354303 (this page in markdown: same URL + `.md`)
- Developer: [Samsung Opto-Electronics America, Inc.](https://appshunter.io/developer/1123797326)
- Category: Business, Utilities
- Price: Free
- Rating: 3.38/5 from 55 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 138 MB
- Languages: Arabic, Bulgarian, Khmer, Catalan, Croatian, Czech, Danish, Dutch, English, Finnish and 26 more
- Released: 2017-12-28
- Data updated: 2026-07-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wisenet-wave/id1328354303/reviews.md

## What is Wisenet WAVE?

Key Features: 
- Connect to all of your Wisnet WAVE systems using WAVE Sync, an intelligent way to monitor your systems without having to port forward your network.
- Monitor live view and search your archived videos with low latency and further optimize the speed and quality with WAVE Server's transcoding capabilities.
- Universal Fisheye Dewarp algorithm built right into the Mobile app. Dewarp your fisheye cameras without any compromise.
- Control your PTZ cameras and access the presets with easy to use interface that delivers the same experience as the full thick client.

Download your Wisenet WAVE today at https://hanwhavisionamerica.com/wisenet-wave-vms/

## Key features

- Intelligent system syncing
- Live and archived video monitoring
- Low-latency video playback
- Fisheye camera dewarping
- PTZ camera control
- Preset access

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/wisenet-wave/id1328354303/reviews.md

### 1/5 — Crashing

*2026-05-24*

Will not stop crashing is there a way to keep this from crashing constantly have to restart multiple times probably 15 times a day. I cannot be the only one that’s having this issue using a iPad Pro M4.

### 1/5 — Fantastic solution if you want no support and garbage service

*2026-04-10*

No help or support if anything goes wrong, and boy do things go wrong. Scrubbing through video is jerky, unreliable, and if you get slightly unlucky then it conveniently resets and loses your place and zoom level. There’s no guide on how to do even the most simple functions (e.g. granting login to a new user), which is byzantine to figure out. Thrilled to be moving my building away from this nightmarish software.

### 1/5 — Latest version on iPad is a step backwards

*2026-01-07, version 25.2.0*

The current version forces you to small grid even if you only have two cameras.

### 4/5 — Picture in Picture

*2025-12-28*

Love the app. Would love PIP while I do other things on my phone.

### 1/5 — Bad update

*2025-11-08*

Latest app update killed my connection to the server. Have not been able to get it back. 👎🏽👎🏽

### 4/5 — Intercom Calls

*2025-06-22*

Using the intercom cam and push button calling works well but would be nice to have in app sound options for the notifications. Some of our users are in loud areas and can't hear the default iOS notification sound. Vibration option could help too

### 5/5 — Review

*2024-10-05, version 24.1.3*

App is very intuitive and easy to use. The connection using Cloud and adding a system with email is also very easy. Love the UI and and navigation of the system.

My only issue is sometimes playback speed will double or triple randomly when I zoom in the timeline and start playback; changing playback speed settings does not fix this. I will update this review once this bug is fixed.

Otherwise an all around great and easy to use app (and the VMS itself is also super easy to use and setup, very flexible and scalable with its mesh architecture).

### 1/5 — Where's 24.1.3?!

*2024-07-21*

Please post 24.1.3 so all of us that are screwed by your fisheye decoding issue can see our cameras again!

### 1/5 — Two steps forward, three steps back.

*2024-07-07*

Hey Nx... 

So now my 4K fisheye cameras look like they are 4CIF, which is just awful.  Why you can display a 4K fixed lens camera, but can't display a 4K fisheye is completely illogical.   The app has also drastically slowed down via Sync, so now if I get a notification it takes 5 to 6 times longer for video to come up, which is borderline useless.

Please fix all of the resolution issues and the slow Sync problem, or re-release the previous version and roll back because this current iteration is garbage has prompted me to start looking for a different VMS.

### 5/5 — In need of an update

*2024-05-02*

Remote view is pretty terrible. Extremely choppy or doesn’t work at all.

## Frequently asked questions about Wisenet WAVE

### What does Wisenet WAVE do?

Wisenet WAVE is a video management system (VMS) that allows users to monitor live and archived video from their security camera systems remotely. It offers features like intelligent syncing to avoid port forwarding, low-latency playback, and advanced camera controls.

### What are the key features of Wisenet WAVE?

Key features include WAVE Sync for intelligent system monitoring without port forwarding, low-latency live and archived video viewing with transcoding optimization, a universal fisheye dewarp algorithm built into the mobile app, and easy-to-use PTZ camera control with preset access.

### Is Wisenet WAVE free to use?

Based on the provided information, the application is offered for free. There are no mentions of subscription fees or in-app purchases, suggesting it is a free application.

### What kind of cameras can I use with Wisenet WAVE?

The app is designed to connect to Wisnet WAVE systems and supports various camera types, including PTZ (Pan-Tilt-Zoom) cameras and fisheye cameras. The fisheye dewarping feature is specifically highlighted as a built-in capability.

### Who is Wisenet WAVE for?

This application is intended for users who need to monitor and manage their security camera systems remotely. It's particularly useful for individuals or businesses that utilize Wisnet WAVE VMS and require on-the-go access to live feeds and recorded footage.

## Version history (last 5 releases)

### 26.1.1 — 2026-07-13

BREAKING CHANGES
• Support of 5.1 Servers will be dropped in the next major release (26.2).

IMPROVEMENTS
• Network traffic is optimized. 

BUG FIXES
• The Welcome Screen displayed "Loading" for some time after disconnecting from a Site. Fixed. 
• Transcoded streams were incorrectly displayed if opened from the devices list with enabled “Live Previews”. Fixed.  
• The app could hang after remaining idle on the devices list screen for several hours on iPads. Fixed. 
 
TESTED OS
• iOS / iPadOS 18, 26.

### 26.1 — 2026-05-15

BREAKING CHANGES:
• iOS / iPadOS 17 and earlier are no longer supported.

NEW FEATURES:
• Simplified Layout Management. A new grid system that maximizes tile size while ensuring all cameras fit within the viewport. Users can now zoom in to increase tile size or zoom out to see more cameras at once.
• Mobile Push Notifications Feed. Added a centralized history feed for push notifications. It aggregates notifications from all accessible Sites within an Organization or those specifically linked to the currently connected Site, allowing users to review alerts they may have missed.
• Camera Groups (Folders) Support: The mobile client now supports Camera Groups (Folders) configured in the Desktop client, making it easier to navigate large systems using the same Resources tree structure.

IMPROVEMENTS:
• Improved the font size and color on items in the Bookmarks and Objects search lists to enhance readability.
• URLs included in bookmark descriptions are now clickable, allowing users to open links directly in a browser.
• Unified the naming and structure of options within the Mobile Client Settings for a more intuitive user experience.

BUG FIXES:
• The application sometimes incorrectly displayed a "No Sites" message immediately after launch. Fixed.
• Search results on the Welcome Screen could experience "shaking" or bouncing while scrolling through long lists. Fixed.
• Sites with restricted access (e.g., "Site Health Viewer" permissions) were incorrectly appearing in the "Sites" tab instead of under their respective Organization/Partner. Fixed.
• A broken link was removed from the error message shown when attempting to connect to a local Site using a Cloud account while not logged into the Cloud. Fixed.
• The error message when entering an incorrect IP address or port in the "Connect to Server" form was misleadingly labeled as an "Internal error." Fixed.
• Cameras from offline Sites in a Cross-Site layout would show an infinite loading animation instead of an "Offline" placeholder. Fixed.
• Opening a camera in a Cross-Site layout when 2FA was required but disabled for the user account resulted in infinite loading. Fixed.
• The archive calendar did not correctly respect the "Use Server Time" setting, preventing the selection of the current date in different time zones. Fixed.
• A short tap on the 2-way audio button could cause the app to remain muted until a restart when using servers version 6.0.6 or older. Fixed.
• The top item on the "Looking for" screen was slightly cropped by the top bar. Fixed.
• Previews in the bookmarks and objects lists would fail to load if the bookmark started with an empty video segment. Fixed.
• Text in the breadcrumbs navigation panel was not properly centered on iOS devices. Fixed.
• The application could crash on iOS after a user logged out from their Cloud account. Fixed.

TESTED OS:
• iOS / iPadOS 18, 26

### 25.2.2 — 2026-03-24

BREAKING CHANGES
• iOS / iPadOS 17 and earlier will not be supported starting the next major release (26.1).

NEW SUPPORTED OS:
• iOS / iPadOS 26

BUG FIXES:
• Mobile Client crashed if the currently opened camera was deleted from the Server. Fixed.
• 'Missing Object' was automatically selected while using the object search filter for the VIVOTEK plugin. Fixed.
• LIVE stream from certain VIVOTEK cameras (like FD9165-HT-A) could not be played in mobile client. Fixed.
• The default name of the soft trigger button was untranslated. Fixed.
• Japanese texts were not fully displayed or overflowed the field. Fixed.
• Some Sites were not displayed on the Welcome Screen when an Organization contained over 100 Sites. Fixed.
• Device permissions were not applied correctly for users who belonged to a group with inherited permissions. Fixed.
• Long error messages beneath text inputs were truncated in certain languages. Fixed.

### 25.2.0 — 2025-10-29

NEW FEATURES:
- Cross-site layouts are now supported in the Mobile Client.

IMPROVEMENTS:
- Search on the welcome screen was redesigned and improved.
- The ”Connect to Site” authentication sheet was redesigned.
- A navigation panel was added on the site view screen.
- The settings screen was redesigned, “App Info” was added.

BUG FIXES:
- Shared layout did not have a specific icon in Mobile Client.
- The “Archive Encrypted” placeholder was not displayed on the Bookmarks/Objects preview screen.
- Camera was opened from the Bookmark preview screen, Object search could not be opened from the camera’s menu.
- Mobile Client timeline in UTC time for Servers 5.1.x if request had never been performed on Server.
- User logged into Cloud account with uppercase letters, did not receive push notifications.

### 25.1.0 — 2025-04-11

NEW SUPPORTED OS:
-iOS 18
-iPadOS 18

NEW FEATURES:
-A new option “Enable software decoder fallback” was added to the Mobile Client settings. It will allow the video player to switch from Hardware decoder to Software decoder in case if Hardware decoder fails to process video from a particular camera.
-A new option “Maximum decoders count” was added to the Beta Features section. It will help to avoid unnecessary transcoding from Server on the Camera screen opened from Bookmark/Object Preview.

IMPROVEMENTS:
-Archive chunks loading time was significantly reduced for big Systems with a lot of devices.
-Font color for different placeholders were adjusted throughout the Mobile Client for better visibility.

BUG FIXES:
-Black frames were displayed instead of live video for some fish-eye cameras (for example, Hanwha Techwin PNM-9031RV). Fixed.
-Mobile Client dewarped image in an opposite angle. Fixed.
-If a camera had more than 5 action buttons such as Soft Triggers, PTZ and 2-way audio, they may overlay and hide timeline zoom in/out buttons. Fixed.
-After every attempt to enable/disable Motion Search for Servers 5.0/5.1 playback state changed to “Loading” for a few seconds and then moved to archive. Fixed.
-Watermark was not displayed over the video on the Bookmark/Object Preview screen. Fixed.
-Link to the Cloud account settings on the dialog “Cannot connect to the System. Two-factor authentication is required” did not work. Fixed.
-A pop-up message with unexpected clipboard operation appeared in Mobile Client on start or connect to System. Fixed.

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## More apps by Samsung Opto-Electronics America, Inc.

- [WiseView](https://appshunter.io/ios/app/wiseview/id1090881054)
- [HD E-Viewer](https://appshunter.io/ios/app/hd-e-viewer/id1143510012)
- [BabyView](https://appshunter.io/ios/app/babyview/id1205234358)
- [SmartCam Lite](https://appshunter.io/ios/app/smartcam-lite/id1485355732)
- [Wisenet SKY](https://appshunter.io/ios/app/wisenet-sky/id1579913056)

All apps by Samsung Opto-Electronics America, Inc.: https://appshunter.io/developer/1123797326

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*