# Wiser by SE — user reviews > 54 indexed App Store user reviews of Wiser by SE by Schneider Electric SA, rated 4.67/5 from 3,707 ratings. - Source: https://appshunter.io/ios/app/wiser-by-se/id1026806919/reviews - App overview in markdown: https://appshunter.io/ios/app/wiser-by-se/id1026806919.md ## Newest reviews (13 of 54) ### 4/5 — Slow replay *2026-04-13, version 9.131.0* Sometimes won’t pick up movements even though we know at that certain times there are people entering our yard. Also would be nice if the notice duration can be controlled as it is quite annoying that we have to wait until it goes away before we can get things done as it is in the way ### 2/5 — Glitchy *2026-03-21, version 9.131.0* Very glitchy trying to connect. Often need to restart the app. ### 4/5 — A Wiser home *2026-03-20, version 9.131.0* Great product, very easy to use with multiple options & functions. Suits my needs perfectly and would recommend it to anyone looking for smart home automation that’s affordable , easy to use and reliable. The only thing that lets it down are the Wiser cameras. ### 3/5 — Still no Apple HomeKit integration *2026-01-03, version 9.131.0* It’s very frustrating that this app, system and architecture allow Apple HomeKit in the EU market but it hasn’t been switched on in Australia. Why? ### 2/5 — Bluetooth *2025-11-03, version 9.130.1* A little disappointed with the consistency of the Bluetooth connection on iOS. Sometimes fails to connect when only 1m away. ### 2/5 — Apple HomeKit support in Australia missing *2025-08-08, version 9.130.1* This desperately needs to be integrated with apple home kit - available elsewhere no reason it can’t be brought here, step it up. ### 3/5 — iPad display issue *2025-07-01, version 9.130.1* Amazing app however the app only displays landscape and not portrait which is a pain because my iPad that controls the whole house is mounted on my wall in the portrait position. Lock screen rotation in settings doesn’t work for this app. ### 3/5 — Slow to update *2024-10-16, version 9.130.0* Firmware updates to smart switches are painfully slow. Over 3 minutes for each individual switch! ### 2/5 — Multiple logins not allowed *2024-09-28, version 9.130.0* If you sign-in on another device, it logs out of the other device(s). So you can only have it running on one device. Kind of ridiculous for what is inherently a smart-home device that will be used by multiple household members. ### 3/5 — Review *2024-07-31, version 9.129.0* I would prefer to see a video of each notification instead of a photo ### 3/5 — Too many taps *2024-07-27, version 9.129.0* This app should not require so many screen taps as it does to simply turn the lights off or on. The basic functionality is okay and the connection is reliable, but one should be able to have instant access to the offer and On functionality. ### 4/5 — Works great *2024-02-15, version 9.118.1* App works great, it can just be a little tricky to navigate. I wish setting a timer for my lights could be a little more straight forward. ### 4/5 — App quality *2023-08-23, version 9.107.2* Use iPad, extremely boring in custom setting , iPad is great display on the wall in the living room for the family to put your phone away and enjoy to watching indoor and outdoor temp , mood setting lights and more , I noticed we lost momentum in innovation, please don’t kill it , Regards Gerrit ## Most critical reviews (10 lowest-rated) ### 1/5 — Iconic switch Bluetooth *2026-07-23, version 9.131.3* This app only works with my switch if I take my phone and stand next to the switch, which kind of makes the Bluetooth idea worthless. We paid a lot of money for the switch too. ### 1/5 — Make’s annoying sounds all night *2026-03-31, version 9.131.0* Didn’t come with any contact information for when it’s not going right. several times one camera has dropped out for weeks or months then starts working again. Makes annoying sounds all night ### 1/5 — Very average *2026-02-21, version 9.131.0* Very clunky, better smart systems out there, Ikuu is far superior and easier to navigate. ### 1/5 — Wiser Hub *2025-01-05, version 9.130.0* Had issues with this system for a year When it works it’s good Ours doesn’t work correctly Great electricians have tried every fix to sort it out Supplier refuses to acknowledge there is a fault with their product Would not recommend this system as support from Clipsal is rubbish ### 1/5 — Apple *2024-12-25, version 9.130.0* Needs iPhone integration ### 1/5 — 1 star due to ridiculous sign in process *2024-04-19, version 9.118.1* 1 star due to ridiculous sign in process ### 1/5 — Can never just scan a device *2024-04-16, version 9.118.1* Let us tap to focus on the camera so we can use the QR codes to pair for once! ### 1/5 — Phone app doesn’t connect with cam *2024-04-06, version 9.118.1* Tried and tried but I can’t get phone app to connect with cam …. ### 1/5 — Can’t go lower than 1 star *2023-12-07, version 9.118.1* The worst product support in the galaxy. Got new cameras telling me they belong to someone else. As for the app I’m going with worst in the universe. Very unhappy with very expensive cameras that done work. ### 1/5 — Connectivity *2023-09-20, version 9.112.1* Doesn’t connect to google home hub!!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Greenhalgh *2026-06-09, version 9.131.0* Excellent technology. ### 5/5 — Quality and simplicity *2026-04-12, version 9.131.0* Good quality on the mechs and functionality, Good for sparkies and homeowners ### 5/5 — Wiser home automation *2025-07-05, version 9.130.1* We built a new energy efficient home that is all electric. We installed solar panels, home batteries, EV charger and brought an electric car. As part of our energy management we installed wiser home automation and have been very pleased with the stylish looks of the Clipsal light switches and power points, the wiser has been the best choice affordable, easy to use and so convenient allowing us to control lights at home and remotely. We can control lights to suite what we are doing like making dinner or dim lights to watch a movie, automatically turn lights on and off at set times saving us time and money. Great choice for any build or renovation. ### 5/5 — Love the app but *2024-12-06, version 9.130.0* Please allow moments to be added to iOS 18 widgets. Before on older iOS it was available but now it’s not on the newer iOS. Was good. Could use my phone like a quick remote via swiping right and it would be there. Apple say it’s the app developer to make it available If you can… that would be so helpful. As I used to use it everyday ### 5/5 — satisfied *2024-03-08, version 9.118.1* Very easy to use, very happy. ### 5/5 — Wiser recently installed *2023-12-19, version 9.118.1* Having just built a new house so much now seems to have an app and they all come in varying degrees of complicated. The Wiser app and clipsal functionality though is outstanding and so easy to use, it works effortlessly and makes me wonder why more apps and appliances can't replicate such a simple thing as keep it simple !! If we ever build again ( unlikely after this experience) then would insist everything installed could be operated through the Wiser platform / app as I would be confident it would work and be easy. ### 5/5 — Buggy when turn lights on and dim down through Bluetooth. *2023-10-11, version 9.112.1* Dimming function keeps jumping up and down even after you’ve adjusted the brightness. ### 5/5 — Sensor lighting *2023-07-12, version 9.107.2* It took the electrical guys a while to get it working but now I’m very happy with it it’s worth getting it done ### 5/5 — No dark mode *2023-01-04, version 9.93.4* I would have given this app 5 stars but it has no dark mode. ### 5/5 — Connected *2022-08-25, version 9.80.0* These guys have the best gear. Bluetooth connections work surprisingly well since I have 10+ device. Wouldn’t mind trying the extra functions the Zigbee hub gives --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*