# Withings Home Security Camera — user reviews > 198 indexed App Store user reviews of Withings Home Security Camera by Withings, rated 2.10/5 from 20 ratings. - Source: https://appshunter.io/ios/app/withings-home-security-camera/id936015067/reviews - App overview in markdown: https://appshunter.io/ios/app/withings-home-security-camera/id936015067.md - Rating breakdown: 5★ 2 · 4★ 2 · 3★ 3 · 2★ 2 · 1★ 11 ## What do users think of Withings Home Security Camera? Overall sentiment: negative **Pros** - 🚀 Smooth video streaming - 📷 Excellent image quality - 🔒 Reliable security features - 🌙 Useful night light and lullaby functions - 🌡️ Helpful air quality monitoring **Cons** - 🐛 Frequent crashes and disconnections - 🔌 Unreliable power and connectivity - 🕰️ Delayed notifications and video playback - 🔇 Buggy audio and white noise features - 🤖 Poor app performance and user experience **Commonly reported bugs** - Incompatibility with latest iOS versions - Inconsistent camera detection and connection - Unreliable motion and sound detection - Corrupted or missing video recordings - Unresponsive app and frequent crashes **Most requested features** - Geofencing and proximity-based monitoring - Local video storage and playback - Customizable motion and sound sensitivity - HomeKit and smart home integration - Improved customer support and communication ## Newest reviews (16 of 198) ### 3/5 — Music and lights timer does not work *2023-12-14* When I set the music and lights timer the lights on the camera turn on, but the music does not. The timer never counts down and if I exit the app then the lights on the camera turn off. **Developer response:** Hi, thanks for your review. I'm sorry you're experiencing an audio situation with your Home camera. If you haven't done so, please visit https://bit.ly/3GObAsT and follow the guides. For further assistance, reach us at https://bit.ly/3Lg5tPL. We'll do our best to help. Stay safe always — Toni, Withings Customer Service ### 2/5 — Superb hardware bad software *2023-08-05* Anyway we can get the developers to comment on new software/firmware updates and most over the app update? ### 4/5 — Outdated but does the job *2023-06-24* I have 3 of these cameras around the house because I have kids and dogs around. It’s easy to transition from cam to cam. It sometimes loads a bit longer than other times but gets the job done. I think there’s room for improvement but overall satisfied. I really hope they come out with a newer camera that has the air quality intergraded. Let me know!!! I’d like to try it out. ### 1/5 — When it worked *2022-05-28* It was good when it worked **Developer response:** Hello, thank you for sharing your feedback. I am pleased to know that you enjoy using Home. However, I'm sorry to hear about the situation you're experiencing with your device. You may visit https://bit.ly/3wYcHlB to check our Help Center. Otherwise, I invite you to contact us at https://within.gs/help so we can assist you directly. Take care — Angel, Withings Customer Service ### 1/5 — Home cam *2022-05-15* It only worked for about two weeks now the app doesn’t work so can’t use my cam smh no good **Developer response:** Hello, thank you for taking the time to share your feedback. I'm sorry to hear that you're unable to use Home properly and view recordings. I want to make sure that this will be sorted out accordingly. Please send us a request at https://within.gs/help so we can assist you directly. Stay safe — Angel, Withings Customer Service ### 1/5 — HomeKit feature request *2021-08-23* HomeKit integration needed if possible **Developer response:** Hello Umut, thank you for letting us know about this. I appreciate your feedback about the HomeKit integration for the Home camera. Please know that this has been forwarded to our development team for consideration. Rest assured that we are doing our best to improve our products and services, and make them much better for your convenience. Have a lovely day — Grace, Withings Customer Service ### 1/5 — Quite frankly the worst app *2021-06-25* I wish, like many others I could rate this app a negative star. They tried to update it and it’s possibly worse than before. The live view reverts to older images and so features like turning on the music or lights is not an option in addition to not being able to monitor your child. **Developer response:** Hello, thank you for taking the time to share your feedback. I’m sorry if your overall experience with us particularly on the update we made on the app has not been to your satisfaction so far. With regard to other issues you've been encountering, kindly contact us at https://within.gs/help so that we can assist you directly. Thanks – Noel, Withings Customer Service | Apr 8, 2021: Hello, thank you for sharing your feedback about the Home app. I'm sorry to hear that you're unable to see the latest images on your iPhone 12 Pro and though you're able to see it on your iPad, you can't turn on music on that device. I'd like to invite you to contact us at https://within.gs/help so that we can assist you. Thank you and have a lovely day! Regards - Ziana, Withings Customer Service | Mar 18, 2021: Hello, thank you for bringing this to our attention. I'm sorry to hear that your Home live feed is not loading and the connection over Wi-Fi is slow. Please try to update your Home app to the latest version. If the same issue persists, please contact us at https://within.gs/help. —Win, Withings Customer Service ### 1/5 — Use ANY other product *2021-06-05* Both the hardware and the app are horrendous. Aside from the fact that the camera works sometimes, I’d say both the hardware and the app border on not even being functional. **Developer response:** Hello, thank you for sharing your feedback. I'm sorry to hear that your Home camera and the Home app do not work. To better assist you, I recommend that you contact us through https://within.gs/help and create a support request. We will get back as soon as possible. Best regards — Grace, Withings Customer Service ### 1/5 — of the worst *2021-05-04* the camera works for a very short time and is disposable. the support does not change it or give you a solution I was a user who bought the device It just came on the market and they never gave me a solution and like other users the software does not work, I have the team in Spain 2 years ago and I never found a technical service. do not buy is a scam **Developer response:** Hello, thank you for sharing your feedback. I'm sorry to hear that you're having a problem with your Home camera. I assure you that this is not the service we intend to give. Could you send me your Support request number (#XXXXXXX) so that I can help you? Regards - Ziana, Withings Customer Service ### 3/5 — No Sound / Baby Monitor Mode not working *2021-03-12, version 3.0.0* I had high hopes for the latest update as there have always been issues with this app regarding reliability. I’m not sure if it’s the apps fault or apples. Every time the battery charge notification comes on it turns off the baby monitor mode on the front screen ### 1/5 — Can’t give it the zero stars that it deserves! *2021-03-11, version 3.0.0* Used to be great before Nokia... they also stopped supporting the tvOS app which was the reason that I bought them. ### 4/5 — Thanks for the recent update. Love the Dark Mode feature. However, can you please update the app *2021-03-11, version 3.0.0* So we can see live footage outside of WIFI. This app is not working ...I have 3 cameras and it’s disappointed I need to be on WIFI to see live footage ....what’s the purpose of security cameras? ### 1/5 — Oh dear..... what is happening??? *2021-03-08, version 2.8.1* I bought this a few years back and it was awesome - now I can’t even connect to my device. What is going on??? ### 1/5 — Nokia killed Withings *2021-01-31, version 2.8.1* Great company abd products gone bad since Nokia bought it. Suddenly from 5 to 0 ### 1/5 — Pavani95 *2020-12-24, version 2.8.1* Hey I have given a low rating because it was not downloadable on my grandmother 's device Can please improve the app ### 1/5 — No longer works, so camera useless. *2020-10-22, version 2.8.1* Lost connection and won’t reconnect, despite resetting the camera. It’s happened a couple of times in the past, but I’ve always managed to reconnect before. Such a shame, as it’s a nice looking camera, but now it’s purely an expensive ornament. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever ver *2025-03-10, version 3.0.0* Can’t find my camera after 10 attempts. Avoid this company at all cost . Buy any Chinese camera that is better ### 1/5 — Used for 6 years software is dying *2024-01-04* Used this everyday for 6 years for my daughter. I wanted to show her the lights that come along with the lullabies as we only every used the music. Upon changing the music the camera was no longer able to play lullabies but push to talk still worked. I Followed guide to factory reset but no luck. Feels like the file was cached on the device and by switching it was purged. Are the paths to load the lullabies still valid? Please help so I don't have to explain to my daughter why her "Chopin Machine" doesn't work due to IOT hardware abandonment. **Developer response:** Hello, thank you for leaving a review. I'm sorry to hear that the lullaby feature of your Home camera stopped working. I appreciate the steps that you have taken. Please allow us to have the opportunity to take a look at the situation and resolve it for you by contacting us at https://bit.ly/3Lg5tPL. Have a great day — Lyn, Withings Customer Service ### 1/5 — Cannot connect *2023-11-27, version 3.0.0* I get stuck in the installation process. I find the camera, click from the drop down menu, then it goes back to the find camera menu. Endless loop, and stuck with a camera that can’t be used.. ### 1/5 — Company no longer supports *2023-10-15* It’s a shame - the hardware is just fine, but the company no longer supports the product. It would be nice if they offered a third party solution so we could continue using the hardware but with a software service that is maintained. **Developer response:** Hi Gabriel, thank you for your feedback. I'm sorry to hear about the challenge you are experiencing in using your Home cam. We would like to hear more information about this matter. I invite you to please reach out to us at https://bit.ly/3o1D9t4. Cheers — Jo, Withings Customer Service ### 1/5 — This company has no respect for their customers *2023-07-22, version 3.0.0* This product keeps resetting, also forget the account. Not fit for intended purpose and the delays are huge, reliability is questionable. There is one solution Never buy Withings again. In other applications the features of product you have paid their product disappears. They clearly miss-sell all their products ### 1/5 — Very unreliable *2023-06-21, version 3.0.0* Will this app ever be improved? I want my money back for my useless camera ### 1/5 — This is the worst designed app *2023-06-04, version 3.0.0* Don’t waste your money on anything related to this, will never work and your time will be wasted ### 1/5 — Horrible product *2023-05-13* I wish I could give negative stars. Definitely wouldn’t recommend this product for anyone who’s looking to monitor their child, pet, etc cause the app takes decades to even switch to active monitoring. When the camera does finally decide to turn on/connect or whatever, the stream is so spotty you can barely get a stream at all. This product is definitely the worst camera I’ve owned and I wouldn’t trust it to monitor anything. **Developer response:** Hi, thanks for your review. I'm sorry that you're experiencing some challenges with the video stream of your Home. If you haven't done yet, please visit https://bit.ly/2xL5t4Q for some guides you can perform. If nothing works, kindly contact us at https://bit.ly/3Lg5tPL. Stay safe always — Toni, Withings Customer Service ### 1/5 — App doesn’t work *2022-08-14* Crashes during Wi-Fi sync process. Tried everything but still creeps crushing. **Developer response:** Hello, thank you for sharing your feedback about Home. I'm sorry to hear that the app keeps on crashing. I appreciate the information you've shared and trying to resolve this beforehand. Could you please try to uninstall and reinstall it? If the same thing happens, please contact us at https://within.gs/help. Keep safe — Angel, Withings Customer Service ### 1/5 — Scam *2022-07-06* Paid for their service. Camera and app doesn’t work and there is no way to remove payment info off their website. **Developer response:** Hello, thank you for sharing your feedback. I'm sorry to hear that you're unable to properly use your Home camera and the app and unsubscribe from your CVR plan. I appreciate the information you've shared. Please visit our Help Center https://bit.ly/3Pa3jld for basic troubleshooting steps. To cancel your plan, please refer to https://bit.ly/3yPWi3z and follow the step-by-step process. If you may need further assistance, kindly reach out to us at https://within.gs/help. We will be glad to assist — Angel, Withings Customer Service ## Most praised reviews (10 highest-rated) ### 5/5 — Fails when activating camera due to 2fa, works well without 2fa *2022-06-27* I created a new account without 2fa and was able to add/activate the camera without any errors. Please update the Home Cam app to integrate with your 2fa implementation. **Developer response:** Hello, thank you for sharing your feedback. I'm glad that you're able to set up your Home camera on your new account. I appreciate your suggestion on adding a 2FA feature to Home app and this has been shared with our development team for consideration. Have a great day — Grace, Withings Customer Service | June 26, 2022: Hello, thank you for your feedback. I'm sorry to hear that your Home Camera's unable to establish a connection with the app. You may visit https://bit.ly/3sxH0Ny to check the available troubleshooting steps on our Help Center. If further help is needed, contact us at https://within.gs/help. Take care — Lyka, Withings Customer Service ### 5/5 — Please Bring back a camera *2021-02-11, version 2.8.1* Really need y’all to do a new camera. The air quality made your camera a step above for sure. ### 5/5 — Fixed Bug’s works well for pretty old cameras. *2021-01-17, version 2.8.1* Works on my version of iOS. Was busted for a while. ### 5/5 — Great underrated camera! *2020-10-28, version 2.8.1* I have been using app and camera in last 2 years as a baby monitor and overall it has been a nothing less then great! I don’t understand that low rating but it has been working for my iPad, iPhone even Apple Watch reliably for 2 years! Of course not 100% as nothing is, but 1 or 2 days total of downtime I think is pretty amazing. Regard the app itself, notifications works great, detecting noise and pushing to all iOS devices. Mic is very sensitive so can hear any little noise, night view provides good quality, historical alerts are great to see how you baby slept in nighttime. ### 5/5 — Great camera *2020-02-22, version 2.8.1* Air quality monitoring is awesome. The app itself is kinda meh. ### 5/5 — Good device *2019-07-18, version 2.8.0* I use the Nokia Home Security device to monitor dogs while away and the air quality, using the app. It works perfect, can listen and talk to them. Also, can see when air becomes polluted, like when applying air freshener or other chemicals or too much dust (very rare). If I want privacy just turn camera off by rotating the ring over the camera and it just monitors air quality. Great app on my iPhone. ### 5/5 — Great looking camera and good app *2018-05-22, version 2.7.3* We have two of the cameras (our son is using one). They work perfectly to monitor the rooms they are in and give instant iPhone notifications if there’s unusual activity. Our Virgin Media Wi-Fi is strong throughout the house thanks to a set of three BT WholeHome boosters - maybe those who give the product a low rating suffer with Wi-Fi issues? For us this has been a great product and all. Thank you Nokia! ### 5/5 — Flakey *2018-04-11, version 2.7.3* Not a reliable baby monitor don’t buy it for that! ### 5/5 — Great App *2018-03-19, version 2.7.3* I love this app. It’s extremely user friendly and the video is crystal clear. I read all the reviews first and decided against purchasing the Withings Home cam months ago but when I saw it on clearance I figured it was worth the try and so happy I did!! I will purchase more; even at original price and have recommended it to family and friends. ### 5/5 — FINALLY fixed the orange light blinking *2017-03-01, version 2.5.0* The Withings Home is the best monitor we've ever had, EXCEPT for the occasional connectivity issues, which would cause the monitor to blink orange. This always woke our child up. Terrible idea for a baby monitor. This update finally allows you to turn off the orange light blinking. Everything about the Withings Home was spectacular except for this feature. The picture is fantastic; the app well-designed; the video recording was flawless; the lullaby and audio and night light; the VOC detection. Everything. Now we can finally use it for what we've been wanting to use it for. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*