# Withings — user reviews > 5,616 indexed App Store user reviews of Withings by Withings, rated 4.60/5 from 361,508 ratings. - Source: https://appshunter.io/ios/app/withings/id542701020/reviews - App overview in markdown: https://appshunter.io/ios/app/withings/id542701020.md - Rating breakdown: 5★ 287,076 · 4★ 38,438 · 3★ 12,459 · 2★ 5,829 · 1★ 17,706 ## What do users think of Withings? Overall sentiment: neutral **Pros** - ⭐ Excellent app and product integration - 📊 Comprehensive health tracking - 🔋 Good battery life on devices - 🤝 Helpful customer support **Cons** - 🐛 Connectivity and syncing issues - 📈 Confusing or cluttered UI - 🔍 Lack of customization options - 💰 Expensive for some features **Commonly reported bugs** - Inconsistent weight data reporting - App crashes or freezes on launch - Inaccurate body composition measurements - Unreliable blood pressure readings **Most requested features** - Improved sleep tracking and reporting - More granular data visualization - Ability to manually edit or delete measurements - Better integration with third-party apps ## Newest reviews (17 of 5,616) ### 2/5 — Doesn’t get the full picture *2026-08-22, version 8.10.0* Though this is supposed to sync with Whoop, it clearly doesn’t get my full activity profile which throws off all the other metrics ### 2/5 — I like the scale but won’t pair with my app! That sucks! *2026-08-21, version 8.10.0* It won’t pair with my scale!! This sucks! I’ve tried so many times!! ### 2/5 — what a mess *2026-08-21, version 8.10.0* this app is going backwards the ai assistant has no idea what features are available ### 2/5 — Watch loses time *2026-08-21, version 8.10.0* Keeps getting later despite being fully charged ### 2/5 — Bugs *2026-08-20, version 8.10.0* So many years have passed and Withings has not been able to fix and smooth out the user experience. Bluetooth issues, WiFi issues, reset issues, hours spent troubleshooting. ### 2/5 — Stealing my health data! *2026-08-19, version 8.10.0* I just opened the Withings App and see that this company is stealing my nutritional info, heart rate, blood pressure and MORE WITHOUT my knowledge, consent, or ANY means to change these PRIVACY settings. Withings PRIVACY setting WILL NOT allow me to restrict Withings access to MY personal health information which is NOT related to my weight whatsoever!!!! ### 2/5 — Look good but lack of basic functionality *2026-08-18, version 8.10.0* Missing basic functions, even does show the history on home screen. Pretty bad for that price ### 1/5 — App doesn’t sync data well *2026-08-18, version 8.10.0* I step on the scale and it doesn’t sync with my phone. It’s not reliable for tracking weight. ### 2/5 — App crashes *2026-08-18, version 8.10.0* App crashes when I go into the body composition. ### 1/5 — Poor iPhone compatibility *2026-08-18, version 8.10.0* App has to be constantly restarted to connect to data. Extremely annoying. ### 1/5 — It doesn’t do anything *2026-08-18, version 8.10.0* They weigh you, use a standard BMI conversion then ask you how many steps you wanna take. You move a slider across a bar then they get to send you reminders. Bingo. ### 1/5 — Surveillance *2026-08-18, version 8.10.0* There is no way to remove the workout GPS tracing data. It’s an extreme violation of privacy and the lack of the users to remedy this violation is illegal and imoral. ### 1/5 — Not great *2026-08-18, version 8.10.0* The app worked good for a bit, after a recent update my logs are incorrect . The time and date are also off smh terrible ### 1/5 — Worst app ever *2026-08-18, version 8.10.0* If you want an intrusive app that tries to collect all your data. This is the one for you if you're just trying to connect your body measurements from a scale to Apple health, prepare yourself for 1000 features that you never wanted. ### 1/5 — Stopped measuring body % *2026-08-17, version 8.10.0* Scale only does weight & HR ### 1/5 — Vascular age *2026-08-17, version 8.10.0* Does not receive or record my vascular age standing correctly on machine. Tried resetting it as well ### 1/5 — Several issues *2026-08-17, version 8.10.0* 1. Upon unboxing and connecting the body scan 2 scale, the app congratulated me with a 400 weigh in badge. Not a good start, but not a big deal. I was told to delete the app, upload it again, & restart my phone. I did all those things and it didn’t help. It also does not provide local weather-not a big deal, but if it’s supposed to then it should. Screen customization did not solve this. This is not been resolved. 2. I reported that the exercise dates don’t lineup consistently and was asked to provide proof with a screenshot of an example of this, which I did. I have not received a response on this issue. It has not been resolved. 3. I reported that I signed up for a strength program in the “achieve” section, but it also was not adding the dates correctly. I reported this as well and have not gotten a response. Now the “achieve” tab completely disappeared from my app. Restarting, logging out and logging back in, etc. did not resolve this. 4. Finding help is really difficult. I haven’t received a response in a few days. An “FYI we’re working on this” isn’t asking a lot. Even the QR code linking the help request in chat, to my app, didn’t work. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not intuitive. Scale doesn’t sync. *2026-08-20, version 8.10.0* I get my weight but not my bf%, I get air quality which I don’t want, resetted multiple times and still not fixed. Not intuitive at all. ### 1/5 — Sync and dashboard problem. *2026-08-20, version 8.10.0* Same as other review the Sync take forever now and required to refresh multiple time or reopen the app to get maybe the result. Last time it took more than 24h and I’m a network engineer so definitely not my wifi (at did check btw). I used to love the UI and well design dashboard for the progress of your weight, bmi and heart all together. Now it is just a poor graph hard to read that you missed to have all aligned weight, fat, bmi, etc. Anyway been with Withings since more than 12y, had happiness with the old app which was well design. Now it been a while they lost my confidence and I’m looking for something else that have a truly good UI experience before investing in a new scale. ### 1/5 — Riddled with bugs *2026-08-20, version 8.10.0* This app is such a disincentive. If you look at the data it tells me that it’s going in one direction and that I am gaining muscle more than I am losing fat… But on the main page it tells me that I am doing poorly by gaining fat and losing muscle. which is absolute rubbish. Make up your mind. This bug has been like it since I installed the app and I was hoping that after an update that they might have ironed out a few of the other bugs as well but it seems like they don’t really care. There’s not even a proper process in which two send off data so they can figure out how to fix it. Like I said they just do not care once they have your money. ### 1/5 — Scam *2026-08-19, version 8.10.0* This app does not functionally pair with any of their older devices ### 1/5 — Worst *2026-08-19, version 8.10.0* The app get totally hung up trying to confirm my details, can’t get past to do anything! ### 1/5 — Needs improvements *2026-08-19, version 8.10.0* PLEASE STOP ASKING FOR MY CYCLE DATA. The date and time at the top of the most recent workout is incorrect when you just finish a workout. Please add skipping rope to the activities. ### 1/5 — Premium price, unreliable product & support *2026-08-19, version 8.10.0* I spent $500+ on a Body Scan expecting accurate, reliable health data. Instead, back-to-back measurements have varied by over half a pound in weight and nearly a full percentage point in body fat, while body composition and heart measurements frequently fail. Support then put me through an absurd troubleshooting process involving repeated measurements, settings checks, positioning instructions, and detailed documentation. After completing everything, Withings told me in writing that the scale had a hardware issue and “must be replaced.” Days later, the same representative claimed they could no longer detect a hardware defect and wouldn’t replace it. They then initiated a refund instead of the exchange I requested, creating additional issues because I purchased it with FSA funds. For a company charging $500+ for a “premium” health device, both the product reliability and customer service have been remarkably poor. The scale is inconsistent, but somehow the support has been even more inconsistent. ### 1/5 — Poor Customer Service *2026-08-19, version 8.10.0* The customer service supporting is horrible; not the people themselves trying to answer you, just the bare bones resources the company has committed that creates a reliance on AI, and creates massive wait times for resolutions if they ever actually resolve the issue. I have 6 mos left on a subscription I cannot access because I lost access to the original email account and the link they provided for me to utilize did not work and upon escalating my problem and stating a new link would be provided, they closed the ticket and sent nothing ### 1/5 — Conflicting Modals *2026-08-19, version 8.10.0* Upon opening the app I see a modal briefly for entering a TOTP (I believe) and then another modal replaces that one for me to update my information. Unfortunately that new modal doesn’t seem to ever complete because I don’t believe I am logged in. Force quitting and reopening results in the same experience. This is dead in the water and useless as is. ### 1/5 — Your new AI tool is a real pain *2026-08-19, version 8.10.0* Turn off the AI tool it get on the way ## Most praised reviews (10 highest-rated) ### 5/5 — Withings Scan did not disappoint! *2026-08-22, version 8.10.0* Impressed by the delivery, the quality of the product, amazing ease of installation and connectivity!, ### 5/5 — So far so good *2026-08-21, version 8.10.0* Just received today ### 5/5 — Accurate *2026-08-20, version 8.10.0* Way too set up ### 5/5 — Continues to improve *2026-08-16, version 8.10.0* The features continue to add more value and more information and seems to work consistently well and harmonize with the data input from the other complementary apps that I use!! ⭐️⭐️⭐️⭐️ ### 5/5 — 2017 *2026-08-16, version 8.10.0* I’ve had my Withings watch since 2017. Still running great and still keeping me in shape! ### 5/5 — Top-notch analytics *2026-08-15, version 8.10.0* The Withings app provides context to a plethora of information. I have 3 devices from Withings: a blood pressure cuff, a smart scale, and a BeamO. ### 5/5 — Just started *2026-08-15, version 8.10.0* I have the Withings blood pressure monitor and the basic scales and so far I have to say I’ve been very impressed. All very easy to use and the tips and advice seems achievable. However the real proof will be in a few months. ### 5/5 — The AI integration is incredibly impressive *2026-08-15, version 8.10.0* The AI used in the app is very insightful and puts all of the captured data into an easily understandable format when asking specific questions, or giving context to readings. I use it multiple times a day to cross query things like how my diet has impacted my exercise levels, or how my blood pressure has fluctuated after eating specific foods - and it’s also got me to have some health aspects checked out when it’s noticed pattern I wasn’t aware of. It’s absolutely the one of the best implementations of AI that is actual beneficial to me on a daily basis, and is a really valuable tool with all of the Withings items I use to monitor my health. ### 5/5 — Health *2026-08-15, version 8.10.0* I’m loving it. Love cardio scales and blood pressure monitor. Use every day . At age 67 it’s valuable, still expensive to replace . ### 5/5 — Great! *2026-08-15, version 8.10.0* Very easy to use and set up and was very reliable and a pleasant experience! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*