# WitStick — user reviews > 51 indexed App Store user reviews of WitStick by DNS Industries Co, Ltd, rated 2.29/5 from 84 ratings. - Source: https://appshunter.io/ios/app/witstick/id1049602912/reviews - App overview in markdown: https://appshunter.io/ios/app/witstick/id1049602912.md - Rating breakdown: 5★ 17 · 4★ 8 · 3★ 5 · 2★ 6 · 1★ 48 ## Is WitStick safe? WitStick has mixed safety signals based on user ratings. The AppsHunter Safety Score for WitStick is 50 out of 100. This assessment is based on 84 user ratings, with an App Store average of 2.3 out of 5. Of 84 App Store ratings, 29.8% point to a safe experience, 6.0% suggest some concerns, and 64.3% point to a risky experience. ## Is WitStick legit? WitStick appears to be a legitimate app. The AppsHunter Legitimacy Score for WitStick is 90 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of WitStick? Reviews of WitStick are mostly negative: the Business app is rated 2.3/5 from 84 App Store ratings. What users like most: allows searching and moving by album, can play music straight from the app. Top complaints: app crashes frequently, app freezes often. Summarized from real user reviews. **Pros** - 👍 Allows searching and moving by album - 👍 Can play music straight from the app - 👍 Works for transferring photos - 👍 Easy to free up phone storage - 👍 Can encrypt files - 👍 Works between iPhone and MacBook - 👍 Keeps iPhone storage clean - 👍 Works great for listening to music - 👍 Device itself is working great **Cons** - 🐛 App crashes frequently - 🐛 App freezes often - 🐛 Does not recognize the drive/stick - 🐛 Lost photos/videos - 🐛 App needs updating - 🐛 Incompatible with newer iOS versions - 🐛 Horrible customer service - 🐛 Difficult to use/not intuitive - 🐛 Documentation is confusing - 🐛 Advertisements are unclear - 🐛 Feedback option is a dead end - 🐛 App is awful for audio playback - 🐛 Cannot view select from iPhone Photo - 🐛 Latest update is a step backward - 🐛 Unusable since update - 🐛 App is completely worthless - 🐛 Cannot copy photos to photo album - 🐛 App shuts down - 🐛 Device stops working - 🐛 Not working anymore - 🐛 Cannot add or delete anything - 🐛 Folders don't open to display images - 🐛 Does not recognize the stick - 🐛 App asks to communicate with device - 🐛 Not working on iPhone X - 🐛 Stopped working on my iPhone 7+ - 🐛 Doesn't work on iPhone 6+ iOS 12.3.1 - 🐛 Won't work on iPhone 10 - 🐛 Simply does not work - 🐛 Horrible on all levels - 🐛 Very bad - 🐛 Pointless now, don't buy - 🐛 Cannot delete the app - 🐛 Taking up too much space **Commonly reported bugs** - App crashes - App freezes - App does not recognize the drive/stick - Lost photos/videos - App needs updating - Incompatible with newer iOS versions - App shuts down - Device stops working - App is awful for audio playback - Cannot view select from iPhone Photo - Latest update is a step backward - Unusable since update - App is completely worthless - Cannot copy photos to photo album - App asks to communicate with device - Not working on iPhone X - Stopped working on my iPhone 7+ - Doesn't work on iPhone 6+ iOS 12.3.1 - Won't work on iPhone 10 - Simply does not work - Horrible on all levels - Cannot delete the app - Taking up too much space **Most requested features** - Add display on video (thumbnail) - Update app to support HEIC & HEVC formats - See thumbnails of files - Make progress bar larger for audio playback - Allow app to rotate for larger progress bar ## Newest reviews (15 of 51) ### 3/5 — Add display on video (thumbnail?? I don’t know what its called *2020-09-27, version 3.12* Add display on video so i will know what video im gonna watch is about ### 1/5 — Unable to say it. *2019-07-16, version 3.12* A really bad USB. ### 1/5 — Return your Omar’s stick immediately *2019-07-11, version 3.12* It won’t work. That’s it, that’s my review, read other reviews they will tell you the same. Terrible product, terrible company. Please don’t waste your money, like me. ### 1/5 — Doesn’t work on iPhone 6+ iOS 12.3.1 *2019-05-31, version 3.12* WitStick folders don’t open to display images. ### 1/5 — Won’t work on iPhone 10 *2019-04-13, version 3.12* The WitStick worked on the iPhone 7 but ever since I upgraded to the 10 it won’t read the WitStick. ### 1/5 — Not working anymore...it used to, but not now *2019-03-26* Can’t copy anything from the stick to my iPhone X. I am able to put photos, etc., on to the stick from other devices, but when I try to copy a photo or video to my iPhone it thinks about it and the a ‘Fail’ X pops up. Can’t copy photos to my photo album either. How about updating this app, please? ### 1/5 — Stopped working on my iPhone 7+ *2019-03-18* I’ve had this WitStick for awhile now and use it about once a month to transfer photos between my iPhone 7+ and my new PC with Windows 10. I tried it yesterday and I am now having the same problem that others are talking about. My iPhone 7+ does not recognize the data on the WitStick and will not interface with the iPhone. It still works with my PC. So obviously something has happened with the updates. Why isn’t WitStick updating their software and give us an update that solves this issue??? Meanwhile we are hearing nothing from the WitStick people. ### 1/5 — Simply does not work *2019-01-14, version 3.11* The Witstick is a great idea. Sadly it does not work on any of my 3 phones (i6, i7 and iphone X). Sad face. :/ ### 1/5 — Horrible!!!!! *2019-01-02* Would have given “no stars” but unfortunately I had to choose at least 1 Star!! Have my iWitstick for months now and was able to use the iStick with this WitStick app one (1) time...Yes 1 time only successful!! Contacted support in writing and it took a very long time to receive a reply. Customer service is HORRIFIC!!! They gave me “work” to do such as deleting this app and reinstalling, various things with the actual iStick to no avail. Then I received another reply asking me “what’s wrong!!!” Do they not read the first customer contact/email? Then over the holidays I revived an email that I need to download files but only gave me a specific timeframe!! Since I try not to check my email over the holidays; I was no longer able to download the files and had to contact them again!!!! Still have not heard from them!!! I have NEVER put so much time, work, attention, and almost begging for company support for a brand new product I bought to make “my life a little easier”!! Again, app horrible, the actual iStick horrible, and customer support horrible!!! Have NEVER written a bad review like this because I understand that things sometimes do not work like they suppose to but this experience is beyond ridiculous!!! ### 1/5 — Not working! *2018-12-08, version 3.11* It doesn’t work at all! Can’t add or delete anything as of right now! ### 1/5 — Freezing up *2018-11-20, version 3.11* The app was super helpful, however, it freezes all the time now. ### 3/5 — Omar’s WitStick *2018-11-10, version 3.11* Why does it ask”WitStick would like to communicate with Omar’s WitStick “ when I plug Whitstick into my IPhone 7? ### 1/5 — It doesnt work after ios 12 update *2018-10-02, version 3.11* Any plans on a new version to make sure there is compability with ios 12? ### 1/5 — Don’t bother *2018-09-26, version 3.11* Waste of time, money, and battery life. Use iCloud for you device backups. ### 1/5 — Doesn't work *2018-04-16, version 3.7* Won't recognize stick ## Most critical reviews (10 lowest-rated) ### 1/5 — Wicstick *2023-03-23* I can NOT delete this app and want it gone ! Please let me know how to permanently delete this, the only delete is to delete from the screen but will not permanently delete this monster. It is taking up 5gig of space on ipad and makings it unusable. ### 1/5 — Don’t buy!! Stopped being able to read the usb stick. *2021-07-17, version 3.12* Title. It’s pointless now, don’t buy. ### 1/5 — Wit stick *2021-04-03* I had this for years not my first disappointment I lost 2 thousand photos because of this app from New York City I thought all my photos where safety stored but when I checked and started taking notes on how many photos I had I realized it was always missing 1 thousand at least I tried looking through all photos but that takes forever trying to delete anything you have and keep what you don’t have very unsure about if I can trust this anymore ### 1/5 — Horrible *2021-02-15* I’ve had this for two years and I have loaded videos and pictures onto this wit stick. I went to add more today and it crashed now everything is gone!I am disgusted and so upset. I cannot get back those videos or pictures ever. This deserves zero stars. ### 1/5 — Very Bad *2020-10-23, version 3.12* Was able to use it once. Now it doesn’t recognize the drive. This after rebooting the phone and reinserting a number of times. ### 1/5 — WORST PRODUCT EVER. *2020-05-04, version 3.12* Crashed my entire photos that i stored in it out of nowhere. Now, i do not know how to restore all of my photos. Tried everything just to see if i can get all the photos and videos but very sad can’t anymore. This is really HORRIBLE. Waste of money and not realible. ### 1/5 — This was so bad!!!! *2020-04-06* Today I tried to back up my photos from my iPhone 11 on to this app and it would not let me. Every time I pressed the backup button it would glitch and bring me back to my home screen. I am very mad because my dad spent so long trying to figure this out with me, and when he did I was so excited to backup my photos but it didn’t end up working. This was a very big waste of my time and my parents money ### 1/5 — Doesn't work anymore *2019-12-27* Purchased a while ago and it worked okay. Did not care for the app and stopped using it. Just tried to use it again and the app will not see it's own device. The light is on and it asks for the witstick app when first plugged in.......then nothing. The app says to plug in device and yet when I plugged in the device it opened the app. Horrible on all levels. ### 1/5 — Used to work.. *2019-11-18* My WitStick used to work but now it doesn’t even show my pictures or anything on the local drive. When I plug it in, sometimes it doesn’t recognize it. When I go to see what’s on my WitStick it shows a question mark and a date from 1980, not sure why. ### 1/5 — Please update!! *2019-09-13, version 3.12* I loved being able to transfer files. Was great device. It doesn’t work now because the app needs updating! ## Most praised reviews (10 highest-rated) ### 5/5 — My favorite iPhone transfer *2021-12-04* I’ve tried lots of programs but this one is the best because it allows you to search and move by album instead of photo by photo. ### 5/5 — Works on the Iphone X [September 2020] *2020-09-05* Works perfect, allowed me to transfer files to my iPhone’s local storage and even allows me to play my music straight from the app itself. Not sure why there is so many people claiming the app doesn’t work. ### 5/5 — Good (for now) *2019-09-14* It's been working well for the time that I have used it for transporting photos I needed to do so as I had a whopping 14,937 photos on my phone and it was taking up to much space I'll let cha know if something happens but for now it's working fine ### 5/5 — Great!! *2019-06-06* Mine works perfectly and it’s easy to free up storage off your phone! ### 5/5 — Perfect! *2018-12-25* I don’t normally leave reviews but this poor app only has a 2.0 star currently. This works perfectly, you can even encrypt your files on it. From what I saw the newest update improved performance dramatically so I got this at the right time! Thanks! ### 5/5 — Love this little storage app *2018-03-25, version 3.6* Never had issues. Works great! ### 5/5 — Works flawlessly *2017-04-24, version 1.12* This USB drive works perfectly. I use it between my iPhone 7 and my MacBook. App works very well too. ### 4/5 — Needs support for HEIC/HEVC formats on Apple devices *2018-04-15* Pretty good, but need to update app to support HEIC& HEVC picture and video formats on Apple devices running iOS 11 or higher. At this time, I’ve had to turn off the high efficiency photo capture until the compatibility issue is resolved. ### 4/5 — Great Tool *2017-09-14, version 2.7* App works great and keeps my IPhone cleaned up in terms of storage. ### 4/5 — Listening music *2016-12-13, version 1.12* While listening music from the external storage, if I stop the music and hit play, the current song keeps playing but it does not jump to the next song. It just stops there. Then I have to close the Witsticks app and reopen it to keep listening. I hope you can fix this issue soon. Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-06.*