# Wix - Website Builder — user reviews > 1,355 indexed App Store user reviews of Wix by Wix.com Inc., rated 4.60/5 from 16,804 ratings. - Source: https://appshunter.io/ios/app/wix-website-builder/id1545924344/reviews - App overview in markdown: https://appshunter.io/ios/app/wix-website-builder/id1545924344.md - Rating breakdown: 5★ 13,899 · 4★ 1,158 · 3★ 496 · 2★ 279 · 1★ 972 ## What do users think of Wix? Overall sentiment: neutral **Pros** - 🚀 Easy to create professional websites - 👍 Great customer service - 🚀 Intuitive and user-friendly app - 🚀 Helpful AI assistant - 🚀 Affordable pricing **Cons** - 🐛 Glitchy app with bugs - 🐛 Unreliable notifications - 🐛 Inability to edit website on mobile - 🐛 Complicated and confusing user interface - 🐛 Lack of essential features like invoicing **Commonly reported bugs** - Frozen analytics page - Disappearing task list - Glitches with image uploads - Inconsistent behavior with product management - Unreliable notifications and sync issues **Most requested features** - Ability to edit website on mobile - Integrated invoicing and payment processing - Improved calendar and booking functionality - Better text editing tools for blog posts - Sync between mobile app and desktop ## Newest reviews (20 of 1,355) ### 3/5 — Good but annoying *2026-08-25, version 2.131646.0* I'd love this app more if it didn't hit me with random and repetitive congratulations every time I open it. I'm a grown up now and don't need moral support from a bit of software, thanks. ### 3/5 — Good features bad staff *2026-08-25, version 2.131646.0* Website builder easy enough to use and maintain your site but staff are horrible at helping with anything or getting back to you at all beware they don’t like to chase things up properly ### 1/5 — Never works *2026-08-18, version 2.131224.0* The app never loads properly. I can only manage my site from a desktop. It’s very frustrating. I can’t even manage user access in the app because nothing will ever load. ### 1/5 — Awful *2026-08-17, version 2.131224.0* CONSTANT issues with the app. CMS keeps freezing, very unreliable in general. Wix needs to do some work on this entire app. ### 1/5 — Worst Website Builder *2026-08-17, version 2.131224.0* I highly encourage everyone to avoid this company at all cost! It is expensive and time consuming. The site building software is pretty much only compatible with Windows so if you have a MacBook don’t waste your time & don’t even try to use your phone. They also closed our Account which renders the website useless after they closed it for no reason. Multiple people on their team admitted that the information we provided did support our claim to keep the account open but they refused to do anything about it or refund us. ### 1/5 — Awful mobile app! Use website login *2026-08-17, version 2.131224.0* This app is terrible! SO slow, hangs, difficult to edit site on mobile. Irony is the site being created is meant for mobile! Argh. ### 1/5 — NOT a Website Builder *2026-08-16, version 2.131224.0* Fail.. They no longer have web builder on this mobile app, you are now required to use a PC to use their services. The app only has some gateway things, but then it's a dead end. Useless.. 👎 ### 1/5 — Horrible *2026-08-14, version 2.129416.0* I can’t believe I pay for the priciest Wix plan and their app is still this slow. It’s been slow for four years. ### 1/5 — The Functions don’t actually function *2026-08-13, version 2.129416.0* The standalone contact forms under the menu item “Forms and Submissions” feature on the Wix app, allow users to create a form, but it doesn’t allow you to share a form with anybody. The user can create, edit, see a live form, view submissions, but share it? No. Being able to share the form is something that’s definitely needed on the Wix app when your mobile. This app is such a joke. It is more and more less useful as a mobile app you can do some things, that you can never finish any task on the mobile app you can get partially through it but then the last part to finish it is not an option. Another is they have a whole section on marketing and creating emails from the Wix app. But they never work. I can’t tell you how many hours I have spent working on my phone and creating email campaigns only to have it freeze up every single time when you start to select who you want to send it to and then the whole app freezes and the only way to get rid of it is to close the app and start over. It doesn’t even have an auto safe feature. In invoicing, this is another very obvious need, if someone makes a payment and you have to reflect that on your invoice, you have to enter that on the invoice as a negative dollar amount. Well unfortunately, on the app that’s not an option. For so many tasks that you have to complete in running a business with Wix, you cannot complete on their app. You can maybe start it but you’re still gonna have to get to the desktop ASAP and even for some of the most remedial simple tasks like sharing a link to a standalone form the whole point of it and the only way to do it is to send the link, but for some reason, the app doesn’t allow you to. I work with so many different apps and AI and by far this app is the worst and it just gets worse as time goes on. If you need help, don’t think about asking any of the three Wix AI, because I have yet to find out one thing that they can do. The most that they do is search the health documents. They say they can do stuff for you and then they say they can’t pull the documents but it’s OK. You can read those but the health documents with Wix are not updated. So if you’re looking for someone to host your website and you’re thinking about Wix, I would highly consider others because you will be met with so many limitations you will become so frustrated. ### 1/5 — Never works *2026-08-13, version 2.129416.0* App never works on iPhone. Either crashes straight away or just never loads any content. ### 1/5 — Wix are the biggest scammers ever *2026-08-12, version 2.129416.0* I was spending 2 months on website and wix says everything s going to work nope 2 months wasted on nothing AND NOT GIVING MY MONEY BACK THESE ARE THE MOST EVAL PEOPLE EVER IF THERE WAS A SUCH THING AS 0 stars I would ### 1/5 — Held Hostage *2026-08-08, version 2.129416.0* Never use this trap disguise as a platform ### 1/5 — App has gone downhill to point of unusable *2026-08-08, version 2.129416.0* Working on moving over to wordpress with plugins. ### 1/5 — Think twice before choosing WIX *2026-08-07, version 2.129416.0* Their website configuration studio user experience is painful. Their AI is not helpful. Their support is nonexistent. They only give you 14 days to cancel a 1 year commitment. I regret choosing WIX but I’m stuck for 10 more months. I’m dreading having to keep trudging through their configuration tool. ### 4/5 — Good but *2026-08-06, version 2.129416.0* It’s impossible to give website a domain ### 1/5 — Slooooow *2026-08-05, version 2.129416.0* This is the slowest responding app I’ve ever used. It literally takes 30+ seconds for it to respond to a button press anywhere in the app. I’ve reinstalled and cleared cache several times and it does nothing to improve performance. ### 2/5 — App not working *2026-08-03, version 2.129416.0* This app hasn’t worked in a month not sure what’s going on with it! But definitely needs to be fix! ### 3/5 — App is down again *2026-08-01, version 2.129416.0* App won’t load, then I reinstall and everything is garbled, won’t allow me to login. Keeps referring to a carousel error? Whatever TF that is. I wish they had better tech support. All I see is major outage but no updates. Being I have a small business and need to use the POS system this is crucial to be up and running and provide your customers status. Bad enough I’m charged a lot for this site I expect stellar service ### 1/5 — Doesn’t work as it should *2026-08-01, version 2.129416.0* Can’t login leads not visible unprofessional support for the business ### 2/5 — It’s great when it works *2026-08-01, version 2.129416.0* It’s amazing has everything you possibly need! BUT it’s always having technical issues when I have to upload client information and having to charge clients. I currently can’t open the app because it’s down AGAIN. ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid at all cost *2026-08-24, version 2.131646.0* Site comes up in freaking Spanish, no customer service whatsoever! ### 1/5 — Waste of time! *2026-08-24, version 2.131646.0* I have wasted hours just trying to see the website I created yesterday. The chat help is useless; I am now going to try to get my money back & find a better website builder. The ONLY thing that works on Wix is the payment - they are great at taking your money! ### 1/5 — Needs to be fixed *2026-08-23, version 2.131224.0* When trying to duplicate a blog post over the last week (or more), I receive the error message “There was a technical issue, we're working on it. Try again later.” ### 1/5 — Slow slow slow *2026-08-22, version 2.131224.0* The app takes forever. It’s not my phone. All of my other apps work fine. It’s literally only my wix dashboard app. ### 1/5 — Super frustrated *2026-08-21, version 2.131224.0* It is super frustrating that the app keeps changing. Why can’t I see what my payouts are from the app anymore? Why can’t I see what my payments per day were/are anymore? These are the main things I use the app for. Why?????? ### 1/5 — Horrible update *2026-08-21, version 2.131224.0* It’s been days now since I’ve been able to add items to a CMS via mobile app. All I get is the workaround to use desktop. That’s is not acceptable. Offer to go back to previous versions that worked! ### 1/5 — Don't do it *2026-08-20, version 2.131224.0* Overly complicated to do Small things. Glitchy and nothing works well at all. Looks not but does not work ### 1/5 — Keeps crashing *2026-08-20, version 2.131224.0* Doesn’t work properly ### 1/5 — App issues now *2026-08-20, version 2.131224.0* Ironically, since their last update four days ago, the app no longer works properly. I’m trying to invoice a client through my phone and I add a service to the invoice, I go back later that day to edit the invoice before I send it to the customer and when I click into the item I want to edit, for example, change the quantity from one to three, the “Save” button is no longer showing. Not sure what they did, but edits are no longer available through the app. Very annoyed as I can no longer invoice and bill my clients on the go. Now I need to wait until I get home to my desktop. ### 1/5 — Needs work *2026-08-19, version 2.131224.0* Website and app are both very laggy and require multiple close and hard refreshes after updates/changes to see the update or change reflected. ## Most praised reviews (10 highest-rated) ### 5/5 — Jetzt wieder top *2026-07-22* Alle Bugs wurden wieder beseitigt. Jetzt funktioniert alles wieder einwandfrei! Danke! Seit den Updates funktioniert fast nichts mehr. Muss jetzt immer mein Laptop mühselig rausholen, hochfahren, Wix starten, in den Blogbereich gehen, Daten von Handy auf Laptop übertragen. Eigentlich funktioniert bei der App aktuell nur die Statistik - mit sehr langen Ladezeiten. ### 5/5 — Sauvegarde du site, lors du modification *2026-06-21, version 2.124589.0* Omg javait déjà foutu le bordel dans ma page web et j’étais tellement déçu et frustré de ne pas pouvoir le régler, jusqu’à que j’ai trouvé le fait que Wix sauvegarde ton site en tant tellement et que tu peux toujours y retourner aux anciens version de celui ci (le site). Nice work there, Wix ! Respect ! ### 5/5 — Ms. *2026-06-11, version 2.124170.0* This is a very, very, very great out. I love it. Please continue to keep improving your app and making it easy to use. Thank you WIX ### 5/5 — Not working *2026-05-29, version 2.122966.0* For some reason the app won’t open. What’s going on ?? ### 5/5 — Good but *2026-05-22, version 2.122966.0* Good but can you please add previewing editing and publishing on mobile ### 5/5 — Mouna clean *2026-05-20, version 2.122966.0* Je recommande fortement ### 5/5 — NOUSEBY CENTER LLC *2026-04-28, version 2.120334.0* Thank you for giving a great services in my car 👍 ### 5/5 — Top dms *2026-04-20* Muito bom ### 5/5 — It’s great *2026-04-13, version 2.117835.0* Me and my friends business will finally have a website thanks to you guys. ty ### 5/5 — Easy to user and new user friendly *2026-03-03, version 2.116746.0* I have enjoyed messing around with all the feature and learning more in developing my store front. Wix has been easy to use to say the least and not a hassle to learn. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*