# WJHL News Channel 11 — user reviews

> 53 indexed App Store user reviews of WJHL News Channel 11 by Media General, rated 4.70/5 from 3,964 ratings.

- Source: https://appshunter.io/ios/app/wjhl-news-channel-11/id541058174/reviews
- App overview in markdown: https://appshunter.io/ios/app/wjhl-news-channel-11/id541058174.md
- Rating breakdown: 5★ 3,222 · 4★ 457 · 3★ 144 · 2★ 55 · 1★ 86

## What do users think of WJHL News Channel 11?

Overall sentiment: negative

**Pros**

- 👍 Accurate and fair news reporting
- 👍 Great local news coverage
- 👍 Helpful weather features

**Cons**

- 🐛 Constant crashes and freezes
- 🔍 Difficult to navigate and find content
- 💸 Too many intrusive advertisements
- 🚫 Inferior to previous app version

**Commonly reported bugs**

- App crashes on startup
- Notifications fail to open the app properly
- Inability to scroll through articles without freezing
- Video playback errors

**Most requested features**

- Improve app stability and performance
- Enhance user interface and navigation
- Provide more control over text size and layout
- Reduce advertisements or make them less intrusive

## Newest reviews (11 of 53)

### 2/5 — WJHL AP

*2026-01-23, version 503.0.1*

This app has so many adds it makes it hard to use.

### 2/5 — Alerts never open the app!

*2025-05-10, version 500.8.1*

The alerts are a nice feature, but they never open/load the app properly.  The app starts to open, but gets stuck.  If I close the app and reopen it, I can't find the breaking news.  I have to go to the website to find it.  I also hate that I can't control the text height in the app.  I have my iPhone text size larger than average so I can read text/email easier.  This works great in other apps, but this app increases the text size so big that it displays only a couple of words per line.  It is like reading sentences word by word off flash cards.   The other complaint is all the advertisements.  We were without electricity for weeks after the Helene Flooding.  I would drive into town for cell coverage and have to watch a bunch of ads (wasting battery & time!) before I could hear any status updates from the Emergency Management News briefs.

### 1/5 — Needs work

*2020-09-25, version 40.35.470055401*

The app constantly freezes and crashes.

### 1/5 — Worst app ever

*2020-09-20, version 40.35.470055401*

Constantly freezing; not an intuitive layout or usability. This one needs to be junked.

### 1/5 — Please update the app!

*2020-08-29, version 40.35.470055401*

App constantly freezes on my phone! Email me when you fix it and I might redownload it.

### 2/5 — Buggy on iPhone now

*2020-07-31, version 40.35.470055401*

It seems to lockup and not allow you to scroll on iPhone when you go to a story from a notification lately.  Really frustrating when you reopen the app and the story is nowhere to be found and the notification is gone.  Read lots of half articles lately.

### 1/5 — Was a great app..

*2020-07-22, version 40.35.420054798*

Great app for local news until when you open up the app and click on a story the app then freezes on IPhone.. please fix and I will give 5 stars..

### 1/5 — Please fix this!!!!

*2020-07-04, version 40.35.420054798*

I love the availability of quality local content, live stream news, and video on demand. And my favorite thing is your radar, which is easier to navigate and better than the NOAA website. 
BUT I CANT ENJOY READING ANY NEWS ARTICLE BECAUSE, HALFWAY THROUGH, A POP UP ASKING ME TO SIGN UP FOR A NEWSLETTER COMES ON THE SCREEN (I have already signed up for it twice) AND I CANT REMOVE IT WITHOUT ENTERING MY EMAIL AND HITTING SUBMIT BECAUSE THE X FOR CLOSING THE POP UP IS HIDDEN BEHIND THE HEADER!!! 
For this reason I am deleting the app ! It’s making the app useless to me!!!!!

### 4/5 — Thanks for the updates!

*2020-06-11, version 40.35.340053452*

Great way to get updates on news and weather relevant to the region.

### 3/5 — Headline News

*2020-05-03, version 40.35.290053049*

It would be great to have more headliner news right at the start / open page instead of having to search for it in the headers.

### 1/5 — Quality of the reporting

*2020-01-06, version 40.34.260050022*

These people are clueless.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bottom of the barrel

*2026-08-19, version 510.0.1*

I’d be hard pressed to find a worse application.  Alerts don’t open to articles, screens are poorly designed, content organization is bad, and there is so much advertising, you can barely find the content.

### 1/5 — New version is terrible

*2021-08-26, version 41.4.0*

The new version of the app is completely terrible. If I had known how bad it was going to be, I wouldn’t have even updated it. The app used to be great and so user friendly. Now I don’t even get alerts and the radar is awful. With the old app I could easily change my location and check weather in other areas. I would delete it but there are no other local apps in the area. It’s such a shame they have changed it. It was not at all an upgrade. Please bring the old one back.

### 1/5 — Update completely ruined a great app

*2021-07-18, version 41.2.1*

Until this week’s update, this was one of my most-used apps, but with the new update, I am deleting it.

The interactive radar no longer has the useful overlays, and the large location pin hides the radar at the location you want to see.  It went from being an app that was a marvel to an apparent throwback to the early 2000s.

I do not understand why they would do this.  Surely any new information (closings, etc) could have been integrated into the old app without destroying it completely.

Right now, I am using WCBD Charleston’s weather app, which is the old, good app.  At least for now.

### 1/5 — Didn’t think it could get worse…

*2021-04-30, version 41.1.0*

Yeah the old version crashed but this new version is a jumbled mess, good luck finding any info on a news worthy subject on this app. You have to sort through countless ads to read the news article, WJHL why are there no less than 5 ads per page?

### 1/5 — If it’s news. It’s news to us.

*2021-01-31, version 40.35.470055401*

We read the paper

### 1/5 — Useless

*2020-12-27, version 40.35.470055401*

This app is buggy and has been that way for a year now. You can’t read a news article because the app freezes halfway through. This app is currently useless until the bugs are fixed.

### 1/5 — It always crashes

*2020-11-19, version 40.35.470055401*

I am 23 years old, and enjoy nc11. Nevertheless, the app always crashes. I can never get through all their news before it happens. I have downloaded it multiple time and contacted NC11 about the problem but they offer no solution other than to try downloading it again. Honestly, low quality for the high standards they have.

### 1/5 — Crash

*2020-11-04, version 40.35.470055401*

Everytime i open it, it crashes! No updates to be installed found. Please fix this, i am not a speed reader. Thank you!

### 1/5 — Share button

*2020-10-11, version 40.35.470055401*

I’ve requested that the share button be placed back on your site ever since it was removed!!!!

### 1/5 — Always freezes or crashes

*2020-10-02, version 40.35.470055401*

Please fix this app. It is constantly freezing or crashing. On the rare opportunity that I can actually read an article, half the time the article is incomplete or covered up my ads.

## Most praised reviews (10 highest-rated)

### 5/5 — Better now

*2021-04-16, version 41.0.3*

New app update is much better than the prior version. No more crashing!

### 5/5 — WJHL NEWS CHANNELL  11

*2020-11-24, version 40.35.470055401*

WJHL Is The ONLY NEWS CHANNELL FOR Me  All Of You Does A GREAT Job👍Sandy Greer

### 5/5 — Turbo

*2020-08-27, version 40.35.470055401*

Perfect update on the my iPhone thanks for all your hard work thanks again

### 5/5 — WJHL News

*2020-07-13, version 40.35.420054798*

I appreciate the honest reporting. All of the new reporters do such a fantastic job!
I love the original crew as well.

### 5/5 — Fair News

*2020-05-28, version 40.35.340053452*

Accurate, fair, unbiased news reporting.

### 5/5 — great reporters

*2020-04-12, version 40.35.290053049*

ENJOY ALL YOUR WJHL NEWS PROGRAMES

### 5/5 — WJHL review

*2020-04-03, version 40.35.290053049*

Thank you to our local tv channel WJHL in keeping us informed with all that’s going on in and around our area. All personnel do a fantastic job being so informative. It helps that they send sunshine our way each day. May the Lord continue to watch over each of them and bless them for the job they do.

### 5/5 — Problem

*2020-03-18, version 40.35.260052595*

App keeps crashing!!!!!!!!!!!!!!!

### 5/5 — Storm spotter Tony Keplinger ,Erwin Tennessee

*2020-02-12, version 40.34.380050623*

Best news coverage in East Tennessee. Best News,Weather,and Sports. Kenny Hawkins rocks! What is perditions for Daytona 500?

### 5/5 — Enjoy watching News, Weather and the rest of the reporting

*2019-05-24, version 40.33.400044653*

Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
