# Wonolo — user reviews

> 270 indexed App Store user reviews of Wonolo by Wonolo Inc, rated 4.79/5 from 35,975 ratings.

- Source: https://appshunter.io/ios/app/wonolo/id728948811/reviews
- App overview in markdown: https://appshunter.io/ios/app/wonolo/id728948811.md
- Rating breakdown: 5★ 31,441 · 4★ 1,274 · 3★ 427 · 2★ 229 · 1★ 1,078

## What do users think of Wonolo?

Overall sentiment: negative

**Pros**

- 🚀 Flexible work schedule
- 💰 Ability to earn extra money
- 👥 Opportunities to meet new people
- 🔍 Variety of job types available

**Cons**

- 🕰️ Delayed payments
- 🔍 Limited job availability in certain areas
- 🤖 Poor communication and support from Wonolo
- 🚫 Jobs canceled or changed without notice
- ⚠️ Unreliable requestors and work environments

**Commonly reported bugs**

- Glitches in the app preventing job acceptance
- Issues with identity/background verification
- Incorrect or missing job information in the app

**Most requested features**

- Better communication and support channels
- More transparency around job details and requirements
- Improved payment processing and timeliness
- Ability to rate and review requestors

## Newest reviews (10 of 270)

### 4/5 — The best ever

*2026-08-15, version 5.56.0*

The app has good jobs but it’s hard to catch an open shift

### 1/5 — Crashes constantly

*2026-06-29, version 5.56.0*

I’ve been trying to upload my identification the app but whatever program they use for background checks and identification isn’t working properly.app is constantly crashing

### 1/5 — I-9 pending

*2026-06-25, version 5.56.0*

My I-9 still pending for weeks I can’t accept jobs  because of that

### 2/5 — All day no access to jobs 😡😡

*2026-06-24, version 5.56.0*

I have been locked out of my account since this morning. Password reset link never makes it to my e-mail when I try resetting it also I’ve been waiting for support to chat with me on a human agent which never happened so it’s officially been 13 hours and still no support only thing I can say we need to do better as being able to speak with the actual person.

### 1/5 — Sorry. We’re experiencing issues…

*2026-06-21, version 5.56.0*

I’m unable to use the app. I get an error message every time I open it.

### 1/5 — Every job is on a waitlist

*2026-06-09, version 5.55.0*

Every job says waitlist, don’t waste your time.

### 1/5 — No jobs, app is dead

*2026-06-09, version 5.55.0*

The entire state of North Carolina has nothing, dont waste time in this app, shiftsmart is better make 1k a week

### 1/5 — Trash

*2026-06-06, version 5.55.0*

Not really a good app. Or they need to figure out how to get more opportunities listed .

### 1/5 — AI Bot alert

*2026-06-03, version 5.55.0*

You can literally speak to know one during a crisis. Worked a Jitsu job and completed the assignment and no one from Jitsu plugged the time in. Tried reaching out to Wonolo and you can not speak to a human being. This is saddening. Work this is app if you have nothing to loose. There are way better gig apps than this. Try the  work while app. This app frustrates me.

### 1/5 — Background check system horrible

*2026-05-19, version 5.55.0*

I got a text over 2 weeks ago saying my background check cleared and it never updated in the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Save your time!!!

*2026-08-25, version 5.56.0*

Payout be messy and there is no proper human contact to address the situation properly. Save your time.

### 1/5 — Breach

*2026-08-15, version 5.56.0*

Wonolo sent me to a job site at 4 am and it was closed couldn’t even contact anybody and they still breached me!

### 1/5 — No

*2026-08-05, version 5.56.0*

Asked for a background check, let me check the background of all your employees, their hidden expungement data, and reasons for needing to check mine. I’m just trying to strive like everyone else, so please, enlighten me how a background check affects the required duties? What exactly are you witch hunting for?

### 1/5 — Worst app

*2026-07-24, version 5.56.0*

Most jobs are waitlisted which is whatever the problem comes because you have to complete the requirements which most of the time is impossible because the app can’t read the requirement is completed then you can’t contact anybody to tell them about the issue.One time I finally was able to accept a job received text message congratulating me logged back on the app and the job was completely gone as if nothing happened.Dont waste your time

### 1/5 — No Customer Support Phone Number

*2026-07-22, version 5.56.0*

It’s very disappointing that a large company like Wonolo doesn’t provide a customer support phone number. When workers need urgent help, having only chat support makes it difficult to get timely assistance. I hope Wonolo will consider offering phone support to better serve its workers.

### 1/5 — Garbage

*2026-07-21, version 5.56.0*

Company is complete garbage. Trash management leads to trash company standards. Customer service is non existent. You can’t reach a person to handle anything dealing with jobsites. Show up nobody there and nobody at Wonolo to handle the problem leaving you out to dry. Use Veryable, Jobstack, Instaworx…just google different work apps.

### 1/5 — Limited work on this app

*2026-07-14, version 5.56.0*

Been on this app for 6 months now total earnings have been  $2,600.. because it’s very competitive once you hear that notification you have to accept the job sometimes without seeing the details or else someone else will take it. Most jobs pay under $14 an hour for hard labor work. Very limited on jobs here in the Dallas metro area. Most of their contracts are with Iron Mountain which are hard labor jobs with no flexibility in schedule. Their HR is Ai and getting in touch with someone is impossible. I don’t recommend this app

### 1/5 — Terrible

*2026-07-09, version 5.56.0*

This app is genuinely terrible the employer waited until the very last minute to cancel a job i already had set up for a month

### 1/5 — WORST GIG APP THERE IS

*2026-07-05, version 5.56.0*

I hope this app more than I can espress my drug panel screening has been pending for weeks and I got accepted for a job and they canceled the day off talking about the background check hadn’t came back THREE DAYS PRIOR I GOT ACCEPTED FOR THIS JOB I HATE THIS APP YOUR BETTER OFF UAING TRABA AND INSTAWORK I HATE HATE HATE HATE HATE WONOLO AND ITS TRASH DEVELOPERS

### 1/5 — No jobs in my area

*2026-07-04, version 5.56.0*

I just feel like it’s a pointless app for most areas. No jobs are really available

## Most praised reviews (10 highest-rated)

### 5/5 — 11/10

*2026-08-21, version 5.56.0*

Work Now Locally is one of , if not the greatest gig apps with lots of flexibility for all whether you’re looking for full time , part time or just shifts in general

### 5/5 — Dishwasher

*2026-08-20, version 5.56.0*

Good job

### 5/5 — Love it

*2026-07-29, version 5.56.0*

It takes a week of repetition to do a good job .

### 5/5 — Awesome

*2026-07-28, version 5.56.0*

Working with Carlos today was awesome. I look forward for the opportunity again.

### 5/5 — Successful

*2026-07-10, version 5.56.0*

Great place to work staff is super nice

### 5/5 — Shift is longer than expected 1st time :)

*2026-07-05, version 5.56.0*

Five stars

### 5/5 — Great place

*2026-06-20, version 5.56.0*

One of the greatest experiences I had working

### 5/5 — The Best!!

*2026-06-20, version 5.56.0*

Someone hacked my message & put a bad review!! This app is the # 1 app in the side hustle business.. the people Are mad professional!! The pay is definitely awesome!!! I am so 😀 to be on a winning team.& that team is WONOLO!!!!!

### 5/5 — Awesome

*2026-06-19, version 5.56.0*

Awesome app to make extra money

### 5/5 — Warehouse and store merchandise support

*2026-06-05, version 5.55.0*

Great place beautiful work place and great people very good people

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
