# Woodforest Mobile Banking — user reviews

> 603 indexed App Store user reviews of Woodforest Mobile Banking by Woodforest National Bank, rated 4.80/5 from 66,458 ratings.

- Source: https://appshunter.io/ios/app/woodforest-mobile-banking/id346205023/reviews
- App overview in markdown: https://appshunter.io/ios/app/woodforest-mobile-banking/id346205023.md
- Rating breakdown: 5★ 59,827 · 4★ 3,577 · 3★ 1,174 · 2★ 489 · 1★ 1,391

## What do users think of Woodforest Mobile Banking?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast and efficient
- 💳 Convenient debit card management
- 🏦 Helpful local branch staff
- 🤝 Great customer service

**Cons**

- 🐛 Buggy and glitchy app
- ⏱️ Slow and unresponsive app
- 🔒 Security issues with login
- 💳 Problems with mobile deposits and transfers
- 📱 Lack of modern features (e.g. Touch ID/Face ID)

**Commonly reported bugs**

- App crashes frequently
- Login issues and infinite loading loops
- Mobile deposit not working after iOS updates
- Debit card management features not functioning
- Accounts not showing up in the app

**Most requested features**

- Add Touch ID/Face ID login
- Improve mobile deposit and transfer functionality
- Provide real-time transaction notifications
- Introduce a 'keep the change' savings feature
- Add landscape mode support for iPad

## Newest reviews (14 of 603)

### 3/5 — Transferring money

*2026-08-30, version 26.08.15*

Confusing in this app.

### 2/5 — This Bank

*2026-08-27, version 26.08.15*

I have had this bank for 15 years. It fails me at the most needed time. I make a decent amount of money. You cannot convince me that over the course of this time I have not had close to if not a million dollars pass thru this account. It’s always failing. It’s archaic. I really don’t see the benefits. Ive started an account with Wells Fargo less then 6 months ago and had more benefits and reliability. This app is NOT reliable.A few weeks ago I was shopping with my daughter. The app was down. I almost could not get our groceries even though I had plenty of money in my account. Thankfully my son who banks with a different bank leaves his wallet in my car. So I paid that way.

Now it’s my daughter’s birthday. I am trying to use MY money to buy her lunch and dessert except I can’t cause the app is down. If you have money and you want to spend it with no worries. I suggest a different bank and I will be moving my money ASAP.

### 2/5 — App

*2026-08-27, version 26.08.15*

The app sucks it pretty simple I shouldn’t have to wait all day to see where my money at

### 5/5 — Satisfied

*2026-08-19, version 26.08.15*

We have had our account for 12+ years. No issues. Any questions or concerns have been addressed and resolved quickly.

### 5/5 — Check

*2026-08-18, version 26.08.15*

Easy and quick

### 4/5 — The CARD!

*2026-08-18, version 26.08.15*

First off the chips in these cards are absolute garbage they stop working after a couple of months especially at Walmart (their own partner company) and there’s no simple way to pause your debit card like most banks.

### 2/5 — Greedy

*2026-08-18, version 26.08.15*

Every other bank on this planet will let you change your PIN number but not money hungry Woodforest

### 5/5 — Owner

*2026-08-14, version 26.07.31*

The best banking

### 5/5 — Best Bank I’ve had

*2026-08-14, version 26.07.31*

I have had problems with overdrafts and losing many bank accounts due to problems with no personal communications to help me save my account with other banks.  Woodforest has worked with me through the hard parts of my life and now I will always be faithful to them.  Not only is it more convenient to have them in Walmart’s in most states , but they are open later than most banks.

### 5/5 — People are great help

*2026-08-13, version 26.07.31*

Personally they are a great help when u don’t understand they help and when u have everything set up its all so smoother online banking is peek

### 5/5 — Bank review

*2026-08-13, version 26.07.31*

Woodforest is the only bank I will have all my money and accounts in. The people are wonderful and always make me deal like they care about being outstanding. I have been with Woodforest for a long time and have never had an issue just great people and wonderful support.

### 5/5 — Repeatedly, I have found that the crew at your WOODFOREST Bank, and MISSOURI CITY, Texas, are great.

*2026-08-11, version 26.07.31*

Repeatedly, I have found that the crew at your WOODFOREST Bank, and MISSOURI CITY, Texas, are great.

### 5/5 — Robbing Peter to pay Paul

*2026-08-11, version 26.07.31*

Woodforest always comes through for me and my family when times are rough🙏🏾

### 5/5 — Excellent service

*2026-08-11, version 26.07.31*

I Love Wood forest I’ve always been happy with them. Thank You all

## Most critical reviews (10 lowest-rated)

### 1/5 — The Absolute worst

*2026-08-29, version 26.08.15*

I beg anybody considering banking with this App and company, SAVE YOURSELF THE TROUBLE!!!

### 1/5 — More app

*2026-08-29, version 26.08.15*

So many flaws. Especially in mobile bill pay.

### 1/5 — Bad for transfers

*2026-08-27, version 26.08.15*

Woodforest’s transfer limits are extremely restrictive and inconvenient, especially for business accounts. Limiting transfers to $500 each and only $1,000 per month makes the service inefficient and impractical for normal business banking needs.

### 1/5 — Changing banks because of app

*2026-08-27, version 26.08.15*

This is the second time in a month that the mobile app has been down and I have been unable to use my funds to buy anything 

I lock my debit card when I’m not using it and I can not get into the app to turn my debit card back on.

Fire your entire I.T. Department

### 1/5 — Worst app

*2026-08-27, version 26.08.15*

It doesn’t want to work the next day

### 1/5 — Something always wrong

*2026-08-27, version 26.08.15*

There’s always something dumb happening on this app where often times there are days where the app is unusable. I’m often times unable to log in at all. There’s days where I have to enter my password to use the app and it disappears every time I enter it to log in. It’s really frustrating. I’ve had this bank for 10 years and I’m honestly considering closing due to this app, how they stopped partnering with Zelle, and the ridiculous fees. Be a long term customer get rewarded with $30 fees

### 1/5 — Can’t see your own codes

*2026-08-11, version 26.07.31*

Aside from this being probably the worst bank I’ve ever dealt with. When you enter your codes there’s no way to make them visible to make sure that you’re not making a mistake. This is extremely obnoxious Especially when you’re using your phone. Anything you do at the bank level takes forever even if you’re depositing cash. The protocol set up in this bank are completely backwards and what’s even worse as they can’t keep employees because of the tedious processes that they put their employees through. It’s frustrating enough for a customer I can only imagine how frustrating it is for the employees. I use this bank only for convenience. They change rates without telling you or giving you other options and probably have the worst customer service I’ve ever experienced anywhere.

### 1/5 — Fee happy!!

*2026-08-11, version 26.07.31*

Most fee charging bank ever!  Completely changed over the 20 years of doing business.   I will be moving my accounts elsewhere.

### 1/5 — REGION BLOCKED

*2026-08-09, version 26.07.31*

CANT EVEN USE THE APP NOW. Says ‘region blocked, contact customer support’ then I contact customer support and they said they don’t know why it’s doing that and to try again later. ITS BEEN 2 WEEKS! Going to get another bank to work with!

### 1/5 — Good luck trying trying to transfer to any other bank 🤦‍♂️

*2026-08-09, version 26.07.31*

System is very outdated and needs some improvement.

## Most praised reviews (10 highest-rated)

### 5/5 — Love this bank

*2026-08-29, version 26.08.15*

I’ve been with this bank since I was 18 years old and it’s been 7 years now. And I love them .

### 5/5 — Working everyday for me!

*2026-08-26, version 26.08.15*

This bank has been a big part of my life now for 8 years.

### 5/5 — Convenient

*2026-08-26, version 26.08.15*

I like the fact that I do not have to drive 25 minutes to the closest bank to make deposits.

### 5/5 — Excellent Regional Bank

*2026-08-26, version 26.08.15*

LOCALLY OWNED, not a "major international bank." Said international banks have unfortunately proven their riskiness by making speculative investments in options and futures. Excellent financial strength, superb customer service. ATM card works globally once their main office is notified --- excellent security on this as you need to provide anticipated dates and countries. Wide variety of loans and investment products, with some thru partners. Most important, they don't do risky things like options trading in equities, bonds or foreign currencies.

### 5/5 — Full Service

*2026-08-26, version 26.08.15*

With the new upgrades to Zelle this app offers everything you could expect from banking services.  Top notch!

### 5/5 — Great Update

*2026-08-25, version 26.08.15*

I have been wanting to leave Woodforest for the lack of app functions that competitors have. I am glad to see that picture deposit and Zelle are now both available.

### 5/5 — Thanks for adding ZELLE

*2026-08-25, version 26.08.15*

Enjoy the app like it now that they have added ZELLE

### 5/5 — Wayne the manager, aka “$32 man”, at Tupelo North Gloster branch

*2026-08-25, version 26.08.15*

Ole boy gonna get his $32 every time. No use arguing with him. I pray for him!!!
M.T.

### 5/5 — Review

*2026-08-24, version 26.08.15*

Love having Woodforest as my bank. They are friendly and very helpful.  They have also helped me when my account was compromised.

### 5/5 — Banking

*2026-08-21, version 26.08.15*

Excited about them getting Zelle easy and convenient banking

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
