# Woolworths — user reviews

> 140 indexed App Store user reviews of Woolworths by Woolworths Group Limited, rated 4.65/5 from 115,922 ratings.

- Source: https://appshunter.io/ios/app/woolworths/id975089690/reviews
- App overview in markdown: https://appshunter.io/ios/app/woolworths/id975089690.md

## Newest reviews (12 of 140)

### 4/5 — Home Delivery

*2026-08-31, version 26.17.1*

Good service!

### 1/5 — Corporate slop

*2026-08-15, version 26.16.0*

This app has gotten worse and worse. It's full of ads and can't filter out the stupid marketplace products. I just want to see what is in my store so I can order direct to boot.
More greed and corporate slop.

### 1/5 — Watchlist Disabled

*2026-08-14, version 26.16.0*

The watchlist has become inactive. Pressing on it does nothing and it does not take you anywhere. I would really appreciate it if you could fix this as soon as possible.

### 1/5 — Worst app ever

*2026-08-11, version 26.15.0*

So unprofessional. Whoever designed this should be ashamed of themselves. Take your business elsewhere. To someone who respects their customers.

### 1/5 — App doesn’t work on latest iPad

*2026-08-07, version 26.15.0*

Useless on an iPad. Appears in a mobile phone style view. Keyboard doesn’t come up on the log in screen so cant log in. Coles app is way more user friendly.

### 1/5 — Bad app

*2026-08-06, version 26.15.0*

Cheat customs details

### 1/5 — 10% off doesn’t work online

*2026-08-06, version 26.15.0*

10% off doesn’t work online leaving you stranded for hours without an reason why. At least tell us at the check out why we can’t use it so we don’t waste time and energy.

### 1/5 — confusion with WOOLWORTHS app

*2026-08-05, version 26.15.0*

I am trying to get to Woolworths TEWANTIN not Noosaville please explain what's happening

### 2/5 — Please fix the watchlist

*2026-08-02, version 26.14.0*

Almost everytime I go into my watchlist, it says there is an error and the specials from the previous week are listed, not current ones. It comes up with “something went wrong. Please try again later.” And later it never works…..
It works fine on my iPad but not on my iPhone. I have my phone with me so much more and do most of my shopping from my phone. Can you please fix it? And logging out and back in just makes it worse because it literally takes days to reload my watchlist…

### 1/5 — Moeakiola

*2026-07-31, version 26.14.0*

I’ve had many of my orders canceled

### 1/5 — Did not get what I ordered

*2026-07-26, version 26.14.0*

Missing items still charged not replaced

### 1/5 — Function but so bad

*2026-07-25, version 26.14.0*

Works. I used it rather than go into the shop but their search system is the worst. I know it’s just them trying to make more money but come on. You’re Woolies and you have all by the balls with your prices and owning of the system so just make it user friendly stop pushing products in searcher system changed and tried pushing non related products. Seriously if I’m going to swap to Cole’s this week

## Most critical reviews (10 lowest-rated)

### 1/5 — One of the worst apps I’ve encountered

*2026-08-29, version 26.17.0*

This app is slow, clunky and very frustrating to use. Tried multiple times to log in. It would not send a code to my phone or email. I gave up in the end. I’ll stick with Coles which is so much easier to use

### 1/5 — Hard to filter out marketplace items

*2026-08-29, version 26.17.0*

They’ve made it very hard to filter out marketplace items. Most competitors have a toggle and this app used to have one but it’s been removed.

### 1/5 — Cannot login after today’s update

*2026-08-27, version 26.17.0*

Cannot login after today’s update

### 1/5 — Can’t log in

*2026-08-25, version 26.16.0*

It won’t let me login. I tap sms and I get nothing. I tap phone and I get nothing. I even changed my password and I got the email for that. 
I don’t have time for this. I’m really sick and want some groceries delivered desperately but that isn’t happening.

### 1/5 — Please fix the watchlist

*2026-08-22, version 26.16.0*

Almost everytime I go into my watchlist, it says there is an error and the specials from the previous week are listed, not current ones. It comes up with “something went wrong. Please try again later.” And later it never works…..
It works fine on my iPad but not on my iPhone. I have my phone with me so much more and do most of my shopping from my phone. Can you please fix it? And logging out and back in just makes it worse because it literally takes days to reload my watchlist…


Addit - I’ve contacted support multiple times because it keeps happening. With little help because it keeps happening. I shouldn’t have to uninstall, reinstall, log out, log in, clear the cache EVERY WEEK OR 2. It keeps happening! Fix it!

### 1/5 — Delivery

*2026-08-20, version 26.16.0*

I’ve been ordering online for quite some time, and my last two orders were left in public places without the driver trying to contact me or hand them to me directly. It’s extremely frustrating to order something online and not know where it will be left, even though I specified all relevant delivery instructions.

### 1/5 — Andrius

*2026-08-20, version 26.16.0*

Byrne

### 1/5 — Order not leaving screen

*2026-08-17, version 26.16.0*

An order that I placed has not left my screen. This order was canceled by Woolworths because the delivery driver delivered it to the wrong address and because of that, it was never delivered and now it says it is on its way and it won’t leave my Woolworths page. I have tried deleting the app and reinstalling it and that didn’t work. I also called them and they didn’t do anything.

### 1/5 — Stopped working

*2026-08-17, version 26.16.0*

Have deleted, reinstalled, cleaned cache and app and rewards app both keep saying server error.  I reported this last time and did everything i have been told and not working. When i googled about this it appears lots of people are having this issue.  I had to actually log into the site to order which is not ideal.  Have been having this issue since you started changing things on your site.  Not happy and its why i am not ordering much and going to coles.  Sadly noone emaiks me or fixes this which will result in your loss.

### 1/5 — Woolies the Giant beater

*2026-08-15, version 26.16.0*

App is driving me crazy, keeps crashing

## Most praised reviews (10 highest-rated)

### 5/5 — Resolution

*2026-08-28, version 26.17.0*

The app could improve the resolution for tablets, iPads, etc…

### 5/5 — Loving instant delivery service

*2026-08-26, version 26.16.0*

Great delivery options!

### 5/5 — Found everything I love at Woollies.

*2026-08-21, version 26.16.0*

Woollies stone baked bread is just delicious. 
Veggies are fresh and plentiful. 
Delivery drivers friendly. All great
Thanku Woollies!

### 5/5 — Very Good

*2026-08-20, version 26.16.0*

Serious

### 5/5 — Gdettmann

*2026-08-12, version 26.15.0*

Grate

### 5/5 — Click and Collect

*2026-08-02, version 26.14.0*

I enjoy woolies click and collect, its so handy and saves so much time… I was about to give the app a 4 star rating due to an order that was delayed but life happens, everyone is busier than usual and there’s nothing we can do about that but still support our local businesses👍

### 5/5 — Time Saver

*2026-07-28, version 26.14.0*

Get only what you need. Check stock in your kitchen while ordering on the App. Saves time to spend on what you enjoy doing.

### 5/5 — Only home delivery available

*2026-07-27, version 26.14.0*

So it’s both the best and worst but it’s got my thumbs up

### 5/5 — Great app

*2026-07-23, version 26.14.0*

Dev team quick on replying on feedback. Great app.

### 5/5 — Nick Mitsoulis woollies

*2026-07-17, version 26.14.0*

I think woollies can do better on price of living there are a monopoly that can also help the average broke Australian

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*
