# Woolx Merino — user reviews

> 50 indexed App Store user reviews of Woolx Merino by Woolx, rated 4.90/5 from 1,826 ratings.

- Source: https://appshunter.io/ios/app/woolx-merino/id6444266236/reviews
- App overview in markdown: https://appshunter.io/ios/app/woolx-merino/id6444266236.md
- Rating breakdown: 5★ 1,757 · 4★ 46 · 3★ 12 · 2★ 7 · 1★ 4

## What do users think of Woolx Merino?

Overall sentiment: positive

**Pros**

- 👍 High-quality products
- 👍 Comfortable and warm clothing
- 👍 Great customer service
- 👍 Durable and long-lasting
- 👍 Versatile and stylish
- 👍 Soft and flexible fabrics

**Cons**

- 🐛 App functionality issues
- 🔍 Limited product information in app
- 💰 Pricing concerns

**Commonly reported bugs**

- Inconsistent app performance
- Difficulty tracking gift card balances

**Most requested features**

- Taller sizing options
- More color/style variety
- Improved app functionality and information

## Newest reviews (17 of 50)

### 5/5 — Mystery Package!

*2026-04-13, version 8.9*

Wow! Absolutely! Satisfied! Three pieces! Gray sleeveless dress! Beautiful Plaid Jacket! And Sleeveless V tank! 
Thank-you!
Patty L Cravatta

### 5/5 — Bought 4 short sleeve shirts

*2026-04-04, version 8.9*

They are awesome.  I tested 1 of them thoroughly before I take them on a 2 week adventure trip to costa rica.  I wore one of them for 4 days and it didn’t stretch out or smell at all.  Then I hand washed it in a sink and hung it up to dry.  It worked great.

### 5/5 — Great redesign

*2026-04-01, version 8.9*

Woolx has amazing clothing, but the previous app was a little wonky. The new app was a great! Easy to navigate and all products are available.

### 5/5 — Really happy with every Woolx item

*2026-03-16, version 8.8*

Very good quality, some women’s items run large, but men’s seem true to size. Either way the return is super fast and easy. Love the variety of weights, love everything I’ve purchased!

### 5/5 — Easy-peasy

*2026-03-16, version 8.8*

Such an easy to use app! Even for a tech-duntz like me!

### 5/5 — Pure Luxury

*2026-03-10, version 8.7*

The Woolx Merino products I’ve bought, roughly 10 now, have all been amazing!  They are soft and well made, and feel great on.  I have tested the products to see how long I can go with them still being odorless, and can go 5 or 6 heavy wears (including their 100% merino bras)…such as travel and gym wear.  I am truly impressed!  They fit as described.  I am 5’ 6” 130lbs and wear a Medium in most things…not too fitted, but flattering.  The colors stay vivid.  

Woolx maintains a substantial percentage of my wardrobe, as I shift to simpler, easily maintained, quality items.  An added surprise is that my sensitivity to synthetic fabrics and certain laundry detergents, bath soaps, etc. has vanished!!

I await new styles and colors!

### 5/5 — Comfort and quality

*2026-03-05, version 8.7*

Quality construction and fabric, super comfortable, great customer service, and responsive family owned business. Love my Woolx wardrobe.

### 5/5 — Recent purchase

*2026-02-28, version 8.7*

I have been purchasing Woolx since 2020. Wish I had found the them earlier.

### 5/5 — Quality and Comfort

*2026-02-20, version 8.7*

I live in the joggers all winter. They can be dressed up for casual outings or work. I just took the cuffs under so they look like slacks. They are super warm, well made, and comfortable.

### 5/5 — WOOLX merino. Lovely

*2026-02-19, version 8.7*

Just started on my merino journey. I love the feel and color of the merino garments I’ve purchased so far. Looking to add more to my wardrobe as money allows.

### 5/5 — Best Leggings Ever!!!

*2026-02-11, version 8.6*

I was never a fan of leggings, until my daughter gifted me the Stella leggings. They have changed my life! I don’t like tight clothes so I sized up to a large for daytime wear and paired with a cashmere sweater, I’m dressed for winter in the southeast. I ordered XLG for my sleepwear, great decision! It got into the teens and I was perfectly warm and comfortable in my wool jammy leggings.

Winter is over this week but I Love, Love, Love my leggings and will wear them until it gets too hot. 🩷🩷🩷

### 5/5 — Junie is fabulous

*2026-02-05, version 8.6*

I have 4 Junie tops because they are the first thing I choose after laundry day.  I love the fit and the feel of them.  They wash up so nice; they still look brand new.  And they are so easy to pack for traveling - well worth the investment.  I just wish it came in more colors!

### 5/5 — Love My Stella’s!

*2026-02-04, version 8.6*

Stella’s are the best leggings ever and was my first Woolx purchase a few years back but certainly hasn’t been my last. They are so comfy cozy and warm. I wear them under my jean split skirt with boots for a dressy casual look. Also, as PJ’s or with a sweatshirt for hiking. Just purchased another pair.

### 5/5 — Woolie for life!!

*2026-02-04, version 8.6*

This company has awesome clothes and amazing customer service too!!!

### 5/5 — So comfortable!

*2026-01-31, version 8.6*

I bought my first Woolx clothing for traveling. Packs light, wear multiple day with no odor, but I was beyond pleased with how very comfortable all of my pieces feel. I wear the joggers to fly because they look great and I’m completely comfortable all the way across the Atlantic. All of my Woolx clothing is my most favorite pieces to wear any day of the week whether I’m traveling or not.

### 5/5 — Love wool

*2024-05-16, version 4.8*

I have been living in multiple wool tops. When I wore something else the other night I felt so constricted!  The flexible is so comfortable!

### 5/5 — New to Woolx

*2024-02-11, version 4.2*

I bought two tops and love them. Just bought two more. I’m a fan!❤️

## Most critical reviews (10 lowest-rated)

### 1/5 — Manipulative

*2026-07-13, version 9.2*

Only lets u see 5 star reviews. Doesn’t allow u to use search criteria, e.g., most recent, #of stars, etc.  App DELETED!!!!

### 1/5 — Ordering experience

*2023-06-26, version 2.7*

Unable to get discount on order,   was given standard discount with order but not the 60% off the sale item!

### 1/5 — Inconsistent functionality

*2023-06-14, version 2.7*

I have had many issues with the app being wonky, having orders kicked out, etc. Also, it is hard to locate a customer service number in the app.

### 2/5 — Great products.

*2025-01-21, version 6.6*

Terrible app.

### 2/5 — Price discrepancies

*2023-02-08, version 1.6*

Maybe there is an easy answer for this but I just used the app for the first time today and found, while looking at the clearance section that many of the sale items were actually more expensive than advertised once you clicked on the item.   Seemed misleading to me.

### 3/5 — Love the brand, app missing some things

*2024-04-12, version 4.7*

I have multiple items that I love from this brand. The app is overall decent but you can’t see or sort all the product reviews, it only shows a selection of five star reviews. To see all reviews or sort them, you have to go to the website. Also I had a gift card that I loaded into the app when checking out, still had money on it. The gift card balance doesn’t stay loaded in your account, you have to go back to your email and reenter the gift card number if you want to make another purchase. I’m also not seeing a way to check the balance of the gift card (no I don’t want to contact customer service!). 

This isn’t specific to the app but it would be helpful if product listings would disclose when the fit of a product has been updated compared to prior seasons. And like actual descriptions not just we updated it to be more like X and Y tops. There’s no way to know about changes to designs unless you ask customer service before you order anything, or you’re part of the brand’s private Facebook group. Would save a lot of trial and error in ordering.

### 3/5 — What about tall girls?

*2023-02-13, version 1.7*

Will Woolx consider a tall option. Capri length is just not warm to us 35”+ inseam legged girls. Your product looks amazing but I can’t justify it if it’s going to be too short.

### 3/5 — so far- this is about marketing

*2023-02-07, version 1.6*

As 'tlfresno' has expressed- 'desirements' of marketing and 'requirements' for users/buyers are distant from each other.   

A compelling value prop ought to be out front...unless fashionistas, compulsive & conspicuous consumption buyers are the target market.  Making 'us' hunt for details to build the value proposition might not be best for everyone's collective interests.

### 4/5 — Travel Ready!

*2023-04-09, version 2.1*

I enjoyed wearing my WoolX v-neck tees as well as the comfy dress during my tour of Ireland. I hope to see a new variety of cheerful colors available in the future. The black in both products worked well for now. I wore the short dress with tights on the way home and was liking not having to deal with belted jeans while going through security in Shannon, London and Chicago. 🤓

### 4/5 — One Thing to Add

*2023-01-12, version 1.5*

The app works flawlessly and has some great features like order history. But the Product Description and Fabric for items in the app are lacking. It’s missing the features, fabric, specs, weight and washing. I always read those so I had to keep pulling items up on the website to access the Product Description so I could order on the app.

## Most praised reviews (10 highest-rated)

### 5/5 — Love WoolX

*2026-08-18, version 9.5*

I absolutely love all my WoolX! I have roughly 50 items and keep buying more! I love wearing it daily!

### 5/5 — I love Woolx clothing

*2026-07-03, version 9.2*

My faves are Jennys and Maeves. I use my Woolx stuff for pickleball, hiking, traveling, and every day stuff. I live in the stuff.

### 5/5 — Love Woolx

*2026-06-25, version 9.1*

I love the Woolx brand. Their garments wear well and are my go to for basics and gifting. The app is so easy to navigate.

### 5/5 — Quality Comfort Work Play

*2026-06-19, version 9.1*

This company is 10 Stars! Quality Comfort clothing for Work and Play you never knew you needed. They have a private Facebook community where you get private access and first look access to sales.

### 5/5 — Excellent quality

*2026-06-14, version 9.1*

Every item is so well made, soft, easy care that I've converted my wardrobe to WoolX. Just wish they had PJ's and slips and bras for larger busted customers

### 5/5 — Pack Less, Travel More: Merino Wool is a Game-Changer!

*2026-06-10, version 9.1*

Perfect for slow travel! Merino wool is a game-changer. It’s incredibly lightweight, so you can pack less and keep your bag light. You can wear it multiple times without any odor, it’s easy to mix and match, and if you wash it, it dries super fast. Highly recommend!

### 5/5 — Wonderful clothing!

*2026-06-08, version 9.1*

High quality products, fast shipping and easy free returns via Happy Returns. Love the rewards points too!

### 5/5 — Easy to find, easy to shop

*2026-05-13, version 9.0*

First time using the app and it was easy to search for and find what I was looking for.

### 5/5 — Comfortable, washable, cozy and breathable

*2026-05-11, version 9.0*

I love my Woolx. Wear daily. All year.

### 5/5 — Excellent Quality

*2026-05-05, version 9.0*

I have purchased many items including leggings, tees, underwear and a hat.   The quality has been consistently top notch.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
