# Woonivers - Easy Tax Free — user reviews > 20 indexed App Store user reviews of Woonivers by Woonivers, rated 2.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/woonivers-easy-tax-free/id1441969225/reviews - App overview in markdown: https://appshunter.io/ios/app/woonivers-easy-tax-free/id1441969225.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (3 of 20) ### 1/5 — No carga la app *2022-06-15, version 2.19.0* Al conectar una cuenta no funciona la app, se queda igual no carga mi cuenta ### 1/5 — Non functional app *2022-06-09, version 2.19.0* The app doesn’t work. Even after logging in, nothing happens. Thankfully I only bought a shirt from a store that uses this service so the tax return is small. ### 1/5 — Información errónea en datos dentro de la Aplicación . *2020-07-23, version 2.6.0* AL SALIR DEL TERRITORIO ESPAÑOL ¿CUÁNDO tengo que validar los formularios DIVA? Antes de que expire el tercer mes subsiguiente al mes en que usted compró las mercancías, cuando usted salga de la Unión Europea. Recuerde llevar consigo sus compras, (no deben ser facturadas antes de la validación del formulario). En vuestra Aplicación dice un Mes. ## Most critical reviews (10 lowest-rated) ### 1/5 — No sirve *2025-12-03, version 3.2.4* El código QR me llegó varias horas después de hacer la compra y haber escaneado el ticket, así que no lo tuve disponible antes de pasar la Aduana y por tanto no obtuve la devolución del Tax free. ### 1/5 — Un desastre total *2025-03-09, version 3.2.1* No es una app ni fiable ni estable. Cuando no falla la validación, falla el reembolso. El servicio técnico te hace enviar un email con screenshots y nunca te devuelven respuesta al problema ### 1/5 — No serveix de res *2024-12-21, version 2.24.0* Totalment inútil per a recuperar cap impost. Millor canviar de botiga per a totes aquelles que et donen el Tax FREE per Woonivers, ja que despres t’ho deneguen i no reps res a canvi després d’omplir moltes dades. Ho sento molt per Esclat i la seva qualitat però estàn mal assessorats i no tenen el Tax FREE Gracies a aquesta tifa d’app. ### 1/5 — Great in theory *2024-09-18, version 2.24.0* The app worked the first 3 or 4 times I used it, but then it stopped allowing me to scan receipts or providing the QR can to scan at the border. This is very inconvenient for someone who frequently shops in a different country and is eligible for a VAT refund. ### 1/5 — No funciona *2024-08-31, version 2.24.0* No hay manera de que funcione. No carga cuando quiero escanear mi documento ### 1/5 — Don’t bother *2024-04-02, version 2.20.0* Instructions non existent and doesn’t work ### 1/5 — Don’t work *2022-10-19, version 2.19.0* I’m trying to enter, but it doesn’t work. After the sign the account, the App stop. ### 1/5 — App is broken *2022-10-01, version 2.19.0* The app doesn’t work. I can not go further than the login page. So bad! ### 1/5 — Unresponsive *2022-09-29, version 2.19.0* The backend of the app is a completely mess. And UX? Cmon I get no feedback after entering my password. Directly uninstalled. I prefer to handle the tax free queue. ### 1/5 — Terrible *2022-09-06, version 2.19.0* I’m trying to enter and can’t go forward with my user name and login, something wrong happening ## Most praised reviews (7 highest-rated) ### 5/5 — Después de un inicio flojito por fin bien *2025-10-18, version 3.2.4* He batallado con errores, con problemas en la app. Pero quiero decir que de momento todo bien y han resulto a mi favor los problemas y he recuperado el dinero q ya contaba como perdido ### 5/5 — Very good service *2021-06-30* Pretty straightforward and easy to use. Very good service and support! ### 5/5 — Fast & easy *2021-03-23, version 2.9.5* Really helpful to get through lines quickly! Wasn't hard to figure out how to use either. ### 5/5 — Maravillosa *2021-03-23, version 2.9.5* Es lo que promete, proceso sencillo rápido y eficaz, y 100% Digital! ### 5/5 — An easy way of getting my tax free money *2020-10-15, version 2.6.7* This has been the first time that claiming my tax free money has been easy. Everything is done through the app and I didn’t have to get through annoying queues or processes at the retailers when asking for my tax free. ### 5/5 — Awesome, so easy! *2020-10-05, version 2.6.7* I think you can only use the Woonivers App in Spain at the moment, but if you’re travelling there I really recommend Woonivers over other competitors… speaking from experience! ### 5/5 — Congrats *2019-03-09, version 1.4.10* Quick, powerful, useful!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*