# Worcester 311 — user reviews

> 3 indexed App Store user reviews of Worcester 311 by City of Worcester, Massachusetts, rated 4.60/5 from 128 ratings.

- Source: https://appshunter.io/ios/app/worcester-311/id1643731248/reviews
- App overview in markdown: https://appshunter.io/ios/app/worcester-311/id1643731248.md
- Rating breakdown: 5★ 104 · 4★ 12 · 3★ 5 · 2★ 2 · 1★ 5

## Most critical reviews (3 lowest-rated)

### 1/5 — Location Error?!

*2025-07-22*

I cannot submit ANYTHING because the app can’t determine my location!! I’ve provided a full address, including zip code, and NOTHING! This is BEYOND FRUSTRATING!!

### 1/5 — City of Worcester 311 🤡

*2024-08-05*

The people behind this app should be ashamed of themselves.. they only do favors for their friends… shame on you !!

### 3/5 — Replies

*2024-08-15*

Enable replies so comments or questions can be a asked. What if you have an update to an issue? If it’s still open & you create another work order, the customer service person may close the ticket thinking it’s a duplicate.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*