# Word Home Puzzle — user reviews > 19 indexed App Store user reviews of Word Home Puzzle by Suzhou sector 51 Network Technology Co., Ltd., rated 4.60/5 from 490 ratings. - Source: https://appshunter.io/ios/app/word-home-puzzle/id1506724164/reviews - App overview in markdown: https://appshunter.io/ios/app/word-home-puzzle/id1506724164.md - Rating breakdown: 5★ 367 · 4★ 72 · 3★ 29 · 2★ 10 · 1★ 12 ## What do users think of Word Home Puzzle? Overall sentiment: negative **Pros** - 💖 Addictive and enjoyable gameplay - 💯 Piggy bank feature is appreciated - 👍 Good game overall - 🌟 Love the app creator **Cons** - 😠 Ads are intrusive and repetitive - 💸 Paid ad removal doesn't work - 🚫 Game progression is blocked - 📉 Energy doesn't refill - 🖱️ Tapping/interaction issues - 😵 Glitchy display (zoomed in/out) - 💸 Scammed by gift card promises - 🎮 Limited levels available - ❌ Cannot download games after purchase **Commonly reported bugs** - Ads still present after payment - Cannot tap/interact with game - Next stage/level is locked - Energy not refilling - Game is zoomed in or out - Cannot download games after purchase - All levels are locked after initial few **Most requested features** - Unlock next stages/buildings - Fix energy refill system - Improve ad experience - Contact support easily - Remove life system or speed up refill - Fix display glitches ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2021-06-08, version 1.0.31* It will not allow me to tap!😠🥺😢👎🏻🤦🏻‍♀️do not play this game! ### 1/5 — Worst game ever👎😡😾 *2020-11-04, version 1.0.28* I thought this game was going to be fun but I was wrong.The minute I started playing it would not let me do anything I kept pressing the button but nothing worked. Please 🙏 respond back and fix it. ### 1/5 — Energy doesn’t refill *2020-10-25, version 1.0.28* I would’ve liked to play this game but the energy doesn’t refill. I’ve waited 4 days and it still hasn’t even though it says it should take 15 minutes to refill. So I’m just deleting. I don’t have enough room on my phone to fill up with things I can’t even use. 🤷🏻‍♀️ ### 1/5 — Could not download games *2020-08-23, version 1.0.27* Help! In spite of purchasing 1.99 , I could not download games ### 1/5 — All levels are locked. *2020-06-24, version 1.0.26* It’s not a bad game, but there is no game to play, just 2 levels and the game is done. If you don’t have a finished app don’t putting in the App Store. So I spent money removing the ads and now there is no game. Total fraud. ### 1/5 — What is happening?? *2020-06-20, version 1.0.26* So many times when I go to play the game, it shows up super zoomed in so you can’t see what’s going or or super zoomed out - in which case you can’t see/read anything. Looks like this game just keeps getting glitchier. Also what happened to the $20 Amazon gift card?? You guys have way too many problems. Also, I notice NO ONE RESPONDS TO ANY OF THE REVIEWS!! 😡😡 ### 1/5 — What the heck???!!! *2020-05-07, version 1.0.19* After I got past the 115th level or so, I had reached around $16 out of $20 and it is now completely disappeared. I knew this was a scam. ### 2/5 — Unlock stage *2021-05-21* Hi developers I love this game it’s very addictive but I have come to stop I have finished two stages and can’t t unlock the next stage Studio I can I access this🤷‍♀️ ### 2/5 — Help *2020-09-28, version 1.0.27* The game is fun but my energy never refills. I have to keep watching ads to get more hearts. I didn’t play the game for 3 days just to see if my energy would refill and it never did. Not worth playing if its not going to work right. ### 3/5 — Really annoyed *2023-04-19* I’ve just paid to get rid of ads. Guess what? Still getting ads. I want my money back! ## Most praised reviews (9 highest-rated) ### 5/5 — Fun *2021-04-17, version 1.0.31* Good game ### 5/5 — Aunt Jane *2021-03-16, version 1.0.31* I loved this game until today. I would still give it a rating of 10 on the piggy bank alone. I do not like games that have piggy banks that you have to buy back what you have earned. This games gives them back for free. But what turned me off today was ads. I don’t mind them BUT today you kept showing the same 2 ads over and over for dozens of times for 30 seconds at a time. One was Word Cookies and the other was a Casino game. I have quit playing for today. Will try again tomorrow. If it’s the same I will delete this game. I really really enjoyed it until today. I APOLOGIZE. I just played a solitaire game and it keeps showing the ad Word Cookies over and over. What’s going on with the apps? I still rate your game a 10. Hello. Today is 11/28/20. It’s me again. HELP. I finished Villa a couple of days ago but can’t get to Studio. It is locked. How can I get to it? I’m continued playin in Villa and have points built up. Thank you 1/4/21 How can I contact support? I have completed Flats and Villa twice. BUT the game won’t go to next level. It is locked. I enjoy this game. Why can’t I move to the next building? If I delete it this time I will not reload it. Please unlock the next building Studio. Thank you 1/12/21 When will Studio be unlocked. I have completed the 2 levels before it. The game keeps sending messages to collect daily prize to help to move to next level. NOT. I’m thinking of deleting this game again. I really really enjoy this game. Please UNLOCK the Studio level. Please and thank you. 3/16/21 I haven’t played this game since January. I’m still waiting for you to unlock the Studio and Manor so I can continue. I love this game. I would give you a 10 for the piggy bank alone. I tried to send message to support but don’t understand how. I can only read English. PLEASE UNLOCK THE NEXT 2 STAGES SO I CAN CONTINUE. I HAVE OVER 37,000 coins and over 8200 blue diamonds. I deleted this game at least once maybe twice so I could play it. It is a wonderful game. Thank you ### 5/5 — it is the best app on my phone !! love it who ever made it *2020-08-02, version 1.0.26* love this person who made it!! ### 5/5 — How to delete this game out of my phone *2020-06-25, version 1.0.26* Is Homescapes words out my phone ### 5/5 — B *2020-06-15, version 1.0.26* Hard to play I don’t know why ### 4/5 — Loving it so far *2020-05-30, version 1.0.24* Checking to see if anyone has cashed out at the $20 yet, seems that no one has commented but 1 person and that person is stuck at $16 ... we’ll see how this goes...hmm...I’ll update later ### 4/5 — Love but.... *2020-05-28, version 1.0.24* Love this game but would really like the life thing to go away. I want to be able to play the game for several hours without waiting for my lives to refill. Please consider getting rid of this or making lives faster to refill. ### 3/5 — Word Home Puzzle *2020-12-08, version 1.0.30* I love this game, but when I finished the Villa and Flats it won’t unlock the studio. ### 3/5 — Too many ads *2020-11-22, version 1.0.28* Good game, but there’s too many ads and it’s aggravating --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*