# Word Processor - Textilus Pro — user reviews > 179 indexed App Store user reviews of Word Processor by Kairoos Solutions SL, rated 4.40/5 from 902 ratings. - Source: https://appshunter.io/ios/app/word-processor-textilus-pro/id1018671847/reviews - App overview in markdown: https://appshunter.io/ios/app/word-processor-textilus-pro/id1018671847.md - Rating breakdown: 5★ 633 · 4★ 155 · 3★ 31 · 2★ 16 · 1★ 67 ## What do users think of Word Processor? Overall sentiment: negative **Pros** - 🚀 Great writing app - 👍 Easy to use - 📁 Good file organization - 💾 Reliable syncing - 🖼️ Supports images and formatting - 🔗 Good integration with other apps **Cons** - 🐛 Stability issues and crashes - 🔍 Lack of spell check and grammar tools - 🔒 Concerns about data loss and access to documents - 💰 Aggressive upselling and subscription model - 🤖 Forced AI assistant feature - 🙅‍♀️ Poor customer support **Commonly reported bugs** - Cursor disappearing issue after iOS 13 update - Unreliable document saving and syncing - Inability to access or export documents - Unexpected document deletion or loss **Most requested features** - More font options - Improved formatting and layout controls - Better PDF support and annotation - Scrivener file integration - Customizable page sizes - Improved search and navigation ## Newest reviews (16 of 179) ### 4/5 — great but... *2026-05-31, version 12.7.0* actually, I sent you a request about this. I have a long document and all of a sudden punctuation is going into the it gets very strange. The only solution is to download it and put it in word and correct it I asked about two weeks ago for a response. ??? ### 1/5 — Rip Off ! *2025-08-25, version 12.6.0* I can’t use or even OPEN it now . I bought the unlimited use Pro version years ago. Now it’s worthless! It’s actually not even worth 1 star but there’s no 0 to choose instead. ### 1/5 — Ransom scam *2025-08-22* The developer recently wrecked this app in a recent update. As soon as you go into the app it hit’s you with a free trial offer for three days, you can’t choose not to accept the offer, you have to accept the offer if you want to use the app. After 3 days the offer comes back up and you need to click the offer again, but this time you’ll need to pay the asking price to use the app. What’s worse is the developer seems to have made it so you can’t retrieve your documents from the files app for this app anymore. Making this move from the developer feel like extortion that should be illegal if it isn’t already (unfortunately consumers don’t get anywhere near as much legal protection as they should when it comes digital goods. I paid an up front price for this app specifically because I didn’t wanna pay a subscription. I understand apple is encouraging this greedy subscription only business model in it’s developers, I think it’s apples strategy to continue making trillions of dollars now that the computer revolution is coming to an end. Understand it must be pretty easy for developers to be bitten by this greed bug and go over to the dark side with Apple and there subscription only strategy. However there is a way to go about it, you don’t have hurt the people who already paid you, if you want to try being a legalized crook with Apple fine! But you don’t need to steal from the people who already paid you and helped you make a living to do it, you should at least have the decency to leave those people alone. When most developers go to the subscription only Dark-side they usually end support for there paid apps but leave them still available and downloaded for the customers that already bought them. Then they take there paid apps off the App Store and basically relaunch them as subscription only apps back onto the App Store, so that the customers that already purchased the paid apps will not receive any updates, but will still have access to what they paid for. Most developers aren’t as evil as this one, that seems to have intentionally locked the private content they created in the app by taking complete access away from the app, (again you can’t even extract your own content from this app through the files app anymore, which doesn’t feel like an accident since there is also no longer any other way to get your content out of it without paying) I have no idea whether it’s actually illegal or not , but this really does feel like a ransom scam. ### 1/5 — Disappointed and stranded *2025-07-26* It used to be a 5, now I get a new phone and it wants me to subscribe! WORSE THAN I THOUGHT- they are trying to extort money just to have access to documents because they added AI. I don’t care what they added, those documents were written BEFORE THEY HAD AI. I have reported them to Apples fraud team. I believe it’s extortion to hold someone’s property until they pay a fee. I paid a “ lifetime” membership! I should at least be able to move my documents out to another place. Two were books I was working on, there was medical information, things that can’t be replaced. And you can bet I will report this company to everyone I can think of that deals with cyber crime. ### 1/5 — Unconscionable *2025-07-24, version 12.5.0* Upon searching for documents saved on my phone I discovered that this app is denying me access unless I pay to subscribe. Apparently, in this climate, it is becoming acceptable(legal?) to rip people off. ### 1/5 — Denying Access to Documents *2025-07-21, version 12.5.0* What is happening? How can this app deny access to files? AI addition is being used as a toll, and that’s not okay. ### 1/5 — Disappointed and stranded *2025-07-08* It used to be a 5, now I get a new phone and it wants me to subscribe! WORSE THAN I THOUGHT- they are trying to extort money just to have access to documents because they added AI. I don’t care what they added, those documents were written BEFORE THEY HAD AI. I have reported them to Apples fraud team. I believe it’s extortion to hold someone’s property until they pay a fee. I paid a “ lifetime” membership! I should at least be able to move my documents out to another place. Two were books I was working on, there was medical information, things that can’t be replaced. And you can bet I will report this company to everyone I can think of that deals with cyber crime. ### 1/5 — Undismissable Pro purchase pop up *2025-07-03, version 12.5.0* Textilus Pro was an awesome word processor because it was the first to support RTF, but like Susan Ashworth and Calvin_222 have said it is now impossible to use because there’s no way to dismiss the Pro purchase pop up. Contacting support is completely useless. They never reply. It’s been in this state for months now, unfixed. I’m going to delete it and find something better. ### 1/5 — Disappointed and stranded *2025-06-07, version 12.5.0* It used to be a 5, now I get a new phone and it wants me to subscribe! Not only that I can’t keep the version I have- I tried to save to it yesterday and it said I had no room!! This phone has over 5 GB and about 1 is used. Now I have to try and get all my doc out of it and find another plain and simple writing app. ### 2/5 — Magic disappearing trick *2025-06-06* There is an option to move documents into a ‘Library’. The trick is, the Library doesn't actually exist so you will never see your documents again! Developers have not responded to this serious issue. ### 1/5 — Used to be good. Opened it today, and now can’t use. Seems very scammy *2025-05-31* I’m actually so heartbroken. I’ve been a user of Textilus Pro for several years now, where I did a one time purchase… I was able to use it without a ton of issue initially when I got a newer iPad, and today I went to open it up, and an AI assistant feature (which I don’t want, btw) was being advertised. I cannot dismiss this pop up, and cannot access the app — I tried hitting “Restore my purchase” but got a different pop up that said “Restore failed. All purchases for your current App Store account have been restored, but AI assistant wasn’t one of those purchases”. I’m disappointed this beloved app has gone so far downhill. Please give us a chance to at least dismiss this pop-up for people who do not want this feature and are legacy users. Am considering requesting a refund for this app. I see there is another user with this same issue (Susan Ashworth) so I am hoping that there’s a solution for us soon. Please provide some assistance! ### 1/5 — Scam *2025-05-26, version 12.5.0* I BOUGHT THE FULL VERSION and it says I reached the limit. Don’t bother. ### 1/5 — Misrepresentation. *2025-05-24, version 12.5.0* I initially joined for life supposedly, but after so long I was asked to renew and I did, but no longer. No way. I’m done! No stars! ### 1/5 — Scams previous buyers *2025-05-19, version 12.5.0* A couple years ago I purchased this app as a one-time purchase. I recently had to reinstall it after resetting my iPad. When I opened the app, a popup demanded that I subscribe for an AI Assistant feature I don't want. I thought I could just ignore it and restore my purchase. Instead, it refused to let me access the app: "Restore failed. All purchases for your current App Store account have been restored, but AI Assistant wasn't one of those purchases." There is no way to bypass the popup. Seems a bit underhanded. ### 1/5 — DO NOT BUY THIS *2025-05-06, version 12.5.0* I bought this program more than a year ago. It was ok, but NOW they are trying to force you to pay a monthly fee for their “AI” feature. You cannot access your existing documents or make any new documents, unless you buy the AI feature! TOTAL RIPOFF!!!!!! ### 1/5 — Immediately tries to sell to you *2025-04-24* Before I’ve even tried a singular function in the app, a huge pop-up to try and sell me The premium version of the app took over the entire screen and was unable to be closed. have no idea if this app was any good because all they want to do is sell me the premium version ## Most critical reviews (10 lowest-rated) ### 1/5 — DO NOT BUY THIS!!! It is a total rip off!!!!! *2026-05-22, version 12.7.0* I bought this program more than a year ago. It was ok, but NOW they are trying to force you to pay a monthly fee for their “AI” feature. You cannot access your existing documents or make any new documents, unless you buy the AI feature! TOTAL RIPOFF!!!!!! ### 1/5 — Misleading *2026-05-05, version 12.6.0* This app was listed everywhere for best free note taking and essay writing, but now you are forced to have a subscription because they added AI. Completely useless. I should have the option to use the application without AI and having a subscription. ### 1/5 — Disappointed *2026-04-29, version 12.6.0* Used to be a great app, had it since 2016 and paid for the full version, unlimited docs and all tools. Summer 2025 they update the app and make its subscription based for 3$ a month and removed my access. Tried contacting them to atleast get access back to my docs but 5 emails later and still no response. I refuse to pay a monthly subscription to something I already paid for that only got casual use. ### 1/5 — Buyer beware: subscription required *2026-04-14, version 12.6.0* Not interested in the AI features. Three bucks a month? Not interested. ### 1/5 — Bought it outright years ago; no access to the files I created *2026-03-12, version 12.6.0* Bought it before subscription became a synonym for protection racket. Now the program is holding my work hostage behind an AI subscription that I don’t want, guarded by a popup that can’t be dismissed. The simpler version of the app is still in the AppStore, but crashes on launch. ### 1/5 — Bullet Points *2026-01-09* I have been using this app for about a year and it is quite good. My issue is that I have not been able to find bullet points. When I have asked this question I have not received a response. I never received a response to my query. Additional comment - I paid to use this app, but it no longer allows access to my documents, and just keeps demanding more money. ### 1/5 — VERY DISAPPOINTED / DON’T PURCHASE!!! *2025-11-16, version 12.6.0* I have a several documents saved and I already payed once for access to the app now it wants me to pay again. Well, I would rather have a colonoscopy before I give this app money again. ### 1/5 — Scam *2025-11-09, version 12.6.0* I’ve asked them to cancel my membership because I downloaded the wrong app, they ignored me and charged me. ### 1/5 — Wish I could leave ZERO stars *2025-11-03, version 12.6.0* I purchased the Pro version years ago. Like most of the recent reviewers have stated, when I try to open the app, I’m informed I’ve reached my document app limit as a free user. That’s bull. I want the features I actually paid for, no more and no less. They can keep their AI subscription model, but return functionality to paying customers. I will be reporting the app and the developers to the App Store and urge others to do the same. ### 1/5 — Can’t get past free trial splash screen. *2025-10-09, version 12.6.0* Would love to look around the app a bit before I decide to even try the 3 day free trial,but alas; there are zero ways to get past that screen unless I sign up for the 3 day free trial, which I refuse to be forced into trying. Uninstalled. ## Most praised reviews (10 highest-rated) ### 5/5 — Overall tops! *2026-04-12, version 12.6.0* This is a great word processor. I really like the capacity to use the arrows to move around up down sideways to right where I wanna be. I’m still in a little bit of a learning curve, but generally, it really works for me. I highly recommend it for iPad use.. ### 5/5 — Froggy Daddy *2025-11-23* I had the same problem. I’m in a hurry. I need to get my Textilus pro files downloaded to the computer so I can print them out, and I couldn’t even log onto my app because of a freaking AI request upgrade. page showed up that I couldn’t get rid of!!! I’m just about ready to trash the whole app and start with somebody else. I’ll give you guys one more chance, you put me back on the upgrade that I had previously before this AI junk came on, or I resign and request my money back. ### 5/5 — Práctica *2025-09-20, version 12.6.0* Excelente muy bueno. ### 5/5 — Messed up typing frustrating *2025-09-12* Constantly while typing the cursor will show in the write spot but as you type the typing the letters are placed in the front of the sentence while the cursor is in the end of the sentence. When hit return at the beginning of the sentence it moves the wrong sentence very frustrating.. ### 5/5 — 笔记封面太花里胡哨 *2023-12-21* 这一系列软件还可以，就是笔记文件的封面太花里胡哨，笔记文件能不能增加一个无封面的选项。 ### 5/5 — Was NEVER a good app, then GREED took over *2023-06-15* Paid for it once years ago and now its telling me “I have resched my document limit as a free user” B.S.! I already paid for this app years ago, and I am not doing it, falling for it again… I am not paying for it again and after this review am DELETING IT FOREVER FROM MY IPHONE, and which in the first place was never was a good app to begin with, and which never truly saved anything properly or wher I felt confident in doing so. Bye bye, greedy scammers!, never was a pro level app to begin with (just look at the “toy-like interface”) Find your luck ELSEWHERE, people… ### 5/5 — The Rest *2023-03-31, version 11.1.2* The rest are still silly toys!!?? ### 5/5 — Love it to pieces *2022-06-12, version 11.0.8* The perfect, understandable way to write the old-fashioned way. Bravo. Content over form. Just the way we octogenarians like I , uhh uh, uhh uh. ### 5/5 — Upgrade to Textilus Pro *2021-10-01, version 9.1.5* I don’t understand why I keep receiving a text whenever I’m using the app to upgrade to Txt Pro when I already did I have the latest version on my iPad. Please fix this annoying issue. ### 5/5 — Excellent Word Processor *2021-06-13* This is my “GOTO” for producing a professional document. Notes taken elsewhere can be copied in and finalized! Good job! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*