# Word to PDF Converter - Reader — user reviews

> 55 indexed App Store user reviews of Word to PDF Converter by CONTENT ARCADE DUBAI LTD FZE, rated 4.30/5 from 384 ratings.

- Source: https://appshunter.io/ios/app/word-to-pdf-converter-reader/id1452054162/reviews
- App overview in markdown: https://appshunter.io/ios/app/word-to-pdf-converter-reader/id1452054162.md
- Rating breakdown: 5★ 283 · 4★ 24 · 3★ 21 · 2★ 7 · 1★ 49

## What do users think of Word to PDF Converter?

Overall sentiment: negative

**Pros**

- ✨ Wonderful file conversion
- 👍 Easy and fast conversion
- 💡 Multiple conversion tools
- 🌟 Outclass PDF to Word conversion
- ✅ Good app with useful tools
- 💯 Indispensable tool for document management
- 🚀 Seamless file conversion
- 💡 Better than before

**Cons**

- 💸 App is not free, requires subscription/payment
- ❌ App doesn't work as advertised
- ⏳ "Please Wait" message only
- 🚫 No offline support
- 👎 "Another trash app"
- 🤥 Lies about being free
- 🗑️ "Rubbish" app, failed conversion
- 🚫 No features available without paying
- 💰 "Too much" to pay
- 🐛 Watermark feature not working
- 💸 Not worth the money
- 🚫 Paid for premium, but text not extracted
- 📄 PDF to Word adds unnecessary content
- ❓ Can only merge 2 PDFs
- ⚠️ Document format altered

**Commonly reported bugs**

- PDF to HTML conversion shows "Please Wait" message
- Word doc to PDF conversion shows error
- Watermark feature not working, shows error
- PDF to Word conversion extracts images, not text

**Most requested features**

- Ability to specify page range for splitting PDFs
- Improved PDF to Word conversion to avoid extra margin content

## Newest reviews (12 of 55)

### 2/5 — Не конвертирует

*2024-08-21*

Что за бред? Из 3 файлов ни один не смог конвертировать из пдф в ворд. На компьютере на бесплатном сайте все получилось.

**Developer response:** Здравствуйте, приносим извинения за неудобства, с которыми вы столкнулись при использовании нашего приложения. Не могли бы вы предоставить нам более подробную информацию о проблемах, с которыми вы столкнулись, по адресу (info@contentarcade.com). Это поможет нам подробно разобраться в проблеме и оперативно ее решить. Спасибо.

### 3/5 — Didn’t really work

*2023-07-01*

Hi how do i cancel the subscription?

**Developer response:** Hello dear User! We apologize for the inconvenience, but unfortunately, we do not have control over the cancellation of your subscription. You can manage your subscription by accessing your account's settings. For further information, please contact us at info@contentarcade.com. Alternatively, you can refer to Apple's official guides on how to cancel subscriptions. Thank you for your understanding.

### 2/5 — 환줄해주세요

*2023-06-29*

자동결제 되고 있는지도 몰랐는데 두달이나 자동결제 됐네요… 결제하고 한번도 쓴적 없어요 환불해주세요 그리고 왜 해지 버튼이 없나요?

**Developer response:** 안녕하세요, 소중한 사용자님!
불편을 끼쳐드려 대단히 죄송합니다. 얼마나 당혹스러운 상황인지 이해하고 있습니다. 이 앱은 자동 결제를 지원하지 않으며, 대신 "Pro Screen" 기능에 대해 명확히 언급하고 있습니다.
둘째로, 구독의 취소나 환불에 대한 제어권은 저희에게 없습니다. 당신은 계정 설정에 접근하여 구독을 관리할 수 있습니다. 자세한 정보나 도움이 필요하시면 info@contentarcade.com으로 연락 주시기 바랍니다. 또는 Apple의 공식 안내서에서 구독 취소나 환불 방법에 대해 참고하실 수도 있습니다.
양해해 주셔서 감사합니다.

### 1/5 — Rubbish

*2022-03-03*

Failed on its very first conversion,Tried to convert a word doc to pdf, kept flashing up an error, cancelled subscription and deleted the app

**Developer response:** We are sorry for the inconvenience you faced. Please make sure you are using the latest version of the app and try again. If the issue still persists, kindly share more details about the error so our team can investigate and resolve it as soon as possible. Feel free to reach us at info@contentarcade.com

### 1/5 — Lies.

*2022-01-20*

Not free.

**Developer response:** We are sorry for any confusion. Please note that the app offers premium features and a subscription is required to access advanced tools and unlimited usage. Need more assistance? Feel free to reach us at info@contentarcade.com

### 1/5 — Not helpful

*2022-01-10*

Not a single feature was available without paying

**Developer response:** We are sorry for any confusion. Please note that the app offers premium features and a subscription is required to access advanced tools and unlimited usage. Need more assistance? Feel free to reach us at info@contentarcade.com

### 1/5 — 😣

*2021-12-22*

К сожалению не работает.Просто потратите деньги

**Developer response:** Приносим извинения за неудобства. Не могли бы вы уточнить, с какой проблемой вы столкнулись при использовании приложения? Наша команда хотела бы разобраться в проблеме и решить её. Вы можете связаться с нами по адресу info@contentarcade.com

### 1/5 — Não baixem

*2021-11-25*

Como eu vou comprar o serviço sem testar se é realmente bom?

**Developer response:** Compreendemos a sua preocupação. A nossa aplicação oferece recursos gratuitos para que os utilizadores possam explorar a experiência antes de adquirir uma subscrição premium. O acesso premium desbloqueia ferramentas avançadas e utilização ilimitada para uma melhor experiência. Entre em contacto connosco pelo e-mail info@contentarcade.com.

### 1/5 — Funktioniert nicht, Finger weg

*2021-09-06*

Leider funktioniert die App überhaupt nicht. Selbst ein einfaches pdf mit les- bzw. markierbarem Text konnte das Tool nicht ins Word-Format konvertieren.
5,49€ zum Fenster rausgeschmissen!

**Developer response:** Es tut uns leid für die entstandenen Unannehmlichkeiten. Unser Team hat bereits mehrere Konvertierungsprobleme behoben. Bitte aktualisieren Sie die App auf die neueste Version und versuchen Sie es erneut. Sollte das Problem weiterhin bestehen, teilen Sie uns bitte die Dateidetails mit, damit wir der Sache nachgehen können. Benötigen Sie weitere Unterstützung? Kontaktieren Sie uns gerne unter info@contentarcade.com

### 1/5 — Before I could test it, I was going to have to pay (too much)

*2021-08-01*

I'll find another way. 
I don't like being bullied.

**Developer response:** We are sorry that your experience did not meet your expectations. Please let us know the issue you faced while using the app so our team can investigate and improve the user experience. Your feedback is valuable to us. Need more assistance? Feel free to reach us at info@contentarcade.com

### 1/5 — In app purchases require

*2021-07-21*

Not a free app, to use this u have to buy in app purchase

**Developer response:** We are sorry for any confusion. Please note that the app offers premium features. Advanced tools and unlimited access require an in-app purchase to provide a better experience and improved performance. Need more assistance? Feel free to reach us at info@contentarcade.com

### 1/5 — Katastrophe funktioniert nicht pdf in Word

*2021-01-03*

Funktioniert nicht pdf in Word

**Developer response:** Es tut uns leid für die Unannehmlichkeiten. Bitte aktualisieren Sie die App auf die neueste Version und versuchen Sie erneut, die PDF-Datei in Word zu konvertieren. Sollte das Problem weiterhin bestehen, teilen Sie uns bitte weitere Details mit, damit unser Team den Sachverhalt untersuchen und beheben kann. Benötigen Sie weitere Unterstützung? Kontaktieren Sie uns gerne unter info@contentarcade.com.

## Most critical reviews (10 lowest-rated)

### 1/5 — 환불해주세요

*2025-07-07*

무료체험 3일이라고 적혀 있길래 무료체험만 해 보려고 무료체험 버튼 눌렀는데 갑자기 바로 결제가 됐어요 환불해 주세요 뭐 하자는 건지 이해가 안 되네요

**Developer response:** 안녕하세요, 무료 또는 특정 기간 동안 애플리케이션을 구독하시면 업데이트를 받게 됩니다. 구독은 즉시 시작되지만, 무료 체험 기간이 종료될 때까지는 요금이 청구되지 않습니다. 무료 체험을 활성화하신 후에는 체험 기간이 종료되기 전에 구독을 취소하셔야 구독 요금이 청구되지 않습니다. 더 이상 사용하지 않으려는 구독 요금이 청구된 경우, Apple에서 결제를 처리하므로 Apple에 직접 취소하거나 환불을 요청하실 수 있습니다. Apple 고객 지원(https://support.apple.com/en-gb/118223)에 직접 문의하실 수 있습니다. 양해해 주셔서 감사합니다.

### 1/5 — WORST APP AND SCAM APP

*2025-06-04*

WORST APP AND A STUPID SCAM APP FIRST THING TO EVEN USE APP OR NAVIGATE IS GET A SUBSCRIPTION THIS APP SHOULDN'T BE ON APPLE STORE

**Developer response:** If you encounter any issues with the application, please don't hesitate to contact us at info@contentarcade.com. Thank you!

### 1/5 — Not worth the time

*2025-01-11*

This app isn’t capable of working as advertised. 
Tried converting PDF to HTML but only ever shows a “Please Wait” message. Tried multiple PDF files of varying sizes including a single page text only and still received the same message. 
No offline support meaning conversions are done remotely. User beware.

**Developer response:** We apologize for any inconvenience you may have experienced while using our app. Please report your concern at (info@contentarcade.com). We will guide you.

### 1/5 — Não funciona

*2024-09-11*

Não funciona e é caro. Ainda bem que adicionaram o teste grátis de 3 dias...

**Developer response:** Olá, pedimos desculpas pelo inconveniente que você está enfrentando com nosso aplicativo. Você poderia nos fornecer mais detalhes sobre os problemas que está enfrentando em (info@contentarcade.com)? Isso nos ajudará a analisar o problema em detalhes e resolvê-lo prontamente. Obrigado.

### 1/5 — Boa tarde! Gostaria de cancelar a assinatura! Como devo proceder!?

*2024-04-26*

Boa tarde! Gostaria de cancelar a assinatura! Como devo proceder!?

**Developer response:** Prezado usuário!! não temos controle sobre o cancelamento da assinatura. Você pode cancelar a assinatura acessando as configurações da sua conta. Você também pode visitar a página oficial da Apple sobre o guia “como cancelar a assinatura”. Para qualquer assistência ou sugestão adicional, não hesite em contactar-nos em info@contentarcade.com porque a satisfação do usuário é o nosso principal objetivo. Obrigado pela sua cooperação.

### 1/5 — Devem avisar o consumidor antes! Quero meu dinheiro de volta

*2023-12-06*

Quero meu dinheiro de volta! Não tem nada dizendo sobre ser pago o app e quando fiz o download já recebi a cobrança do pago assim que fiz o log in com a minha conta Apple!

**Developer response:** Prezado usuário, obrigado pelo seu feedback. É fundamental ressaltar que nosso aplicativo divulga explicitamente a presença de compras in-app na app store, oferecendo diversos planos pagos para acesso a todas as ferramentas. Além disso, certas ferramentas estão disponíveis para uso gratuito no aplicativo. Sua avaliação, embora apreciada, pode enganar involuntariamente novos usuários. Solicitamos que você considere essas informações e, se possível, reconsidere ou altere seu feedback. Para obter detalhes adicionais ou assistência, não hesite em contactar-nos em info@contentarcade.com. Valorizamos sua compreensão e cooperação.

### 1/5 — 3일 무료체험이라고 써져있는데 13000원 결제 되었습니다

*2023-10-12*

환불 해주세요 써본적도 없습니다

**Developer response:** 예상치 못한 청구로 인해 불편을 끼쳐드린 점 진심으로 사과드립니다. 우리가 직접 돈을 청구하는 것이 아니라 Apple을 통해 돈이 청구되기 때문입니다. 일반적으로 이런 일이 발생하지 않기 때문에 약간의 혼란이 있을 수 있습니다. 또한, 구독 취소를 통제할 수 없는 점 다시 한번 사과드립니다. 계정 설정으로 이동하여 구독을 취소할 수 있습니다. "구독 취소 방법" 가이드에 대한 Apple 공식 페이지를 방문할 수도 있습니다. 추가 지원이나 제안이 있으면 언제든지 info@contentarcade.com으로 문의하세요. 사용자 만족이 우리의 최우선 목표이기 때문입니다. 당신의 협력에 감사드립니다.

### 1/5 — Ruim

*2023-06-23*

Pelo menos avisa antes que o app é pago

**Developer response:** Olá, estimado usuário!
Lamentamos muito pelo inconveniente. Entendemos como isso pode ser frustrante. Este aplicativo não oferece suporte a pagamentos automáticos e, em vez disso, menciona explicitamente o recurso "Pro Screen". Para obter mais informações ou assistência, entre em contato conosco pelo email info@contentarcade.com. Agradecemos sua compreensão.

### 1/5 — Просят сразу заплатить

*2023-05-31*

А ты еще незнаешь какой функционал у нее

**Developer response:** Дорогой пользователь! Приносим извинения за доставленные неудобства. Мы понимаем, как это может быть неприятно. Не могли бы вы прислать нам подробную информацию, например видео или снимки экрана, на адрес info@contentarcade.com? Что поможет нам определить и решить точную проблему. Спасибо за ваше сотрудничество.

### 1/5 — Another trash app; not free

*2023-05-24*

They ask for money once you open the app; no idea why it is saying FREE. Lie. 0% useful. Only PDF to Word. No word to PDF; No converter. It it the fifth app I tried and deleted with scammed ads and no actual work done.

**Developer response:** Dear user!
We apologize for any inconvenience caused. We understand your frustration. Our app offers multiple-format conversions free, like "HTML" files. We want to clarify that our product page clearly states that the app contains in-app purchases and subscription plans. To access all the tools, you have the option to purchase any plan, and you can cancel it at any time. Additionally, our app supports multiple conversions including "PDF to Word" or "Word to PDF". We kindly request you consider deleting or updating your review as it may mislead new users who install our app. If you have any further questions or suggestions, please email us at info@contentarcade.com. Thank you for your understanding.

## Most praised reviews (10 highest-rated)

### 5/5 — Wonderful

*2024-05-08*

This app converts file in wonderful way.

**Developer response:** Thank you for your positive feedback. We're thrilled to hear that you are finding our PDF converter app useful. If you have any additional suggestions or feedback, please don't hesitate to contact us at info@contentarcade.com. We appreciate your support and look forward to helping you with any future needs.

### 5/5 — Fair review

*2023-12-20*

This PDF converter app comes with numbers of the important conversions tools. This app also offers multiple PDF operational tools. So I could say this is ultimate solution of my hunting.

### 5/5 — Great working

*2023-12-18*

It converts file very easy & fast.

**Developer response:** Thank you so much for the great review! We're glad you're enjoying the app and finding it helpful.

### 5/5 — Outclass

*2023-05-19*

Outclass PDF to word conversion.

### 5/5 — Good

*2023-05-16*

Good app. Number of useful tools are available to convert documents.

### 5/5 — Five ⭐️ 💫

*2023-05-16*

This Pdf Converter app is an indispensable tool that transforms my pdf files into any format I needed, making my document management a breeze. Five stars all the way!

### 5/5 — Satisfied

*2023-05-13*

This app delivers complete satisfaction with its seamless file conversion capabilities. Only one thing that could be improved is that: it is totally paid.

### 5/5 — Found better.

*2023-05-09*

Learning, for initial find it better than before.

**Developer response:** Thank you for your positive feedback. We're thrilled to hear that you are finding our PDF converter app better. If you have any additional suggestions or feedback, please don't hesitate to contact us at info@contentarcade.com. We appreciate your support and look forward to helping you with any future needs.

### 5/5 — Списывают средства без подтверждения

*2020-10-19*

Мало того, что бесплатного в программе вообще нет. Когда оформила платную версию на месяц, списали средства за год. Две звезды - за то, что все же платно конвертирует хорошо. Будьте внимательны с подпиской!

**Developer response:** Приносим извинения за недоразумения и неудобства, связанные с вашей подпиской. Обратите внимание, что управление подписками и выставление счетов осуществляется через App Store/Play Store в зависимости от выбранного при покупке плана. Мы рады узнать, что качество конверсии соответствует вашим ожиданиям. Если вы считаете, что с вас была списана сумма неправильно, пожалуйста, свяжитесь с нами, предоставив данные о вашей покупке, чтобы мы могли вам помочь. Нужна дополнительная помощь? Свяжитесь с нами по адресу info@contentarcade.com

### 5/5 — Muito bom o aplicativo

*2020-01-13*

Muito bom o aplicativo, ajuda muuuuito, e cumpre o que diz, parabéns aos criadores

**Developer response:** Obrigado pela apreciação. Continue usando nosso aplicativo.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
