# WordPress – Website Builder — user reviews

> 537 indexed App Store user reviews of WordPress by Automattic, rated 4.60/5 from 22,263 ratings.

- Source: https://appshunter.io/ios/app/wordpress-website-builder/id335703880/reviews
- App overview in markdown: https://appshunter.io/ios/app/wordpress-website-builder/id335703880.md
- Rating breakdown: 5★ 16,799 · 4★ 3,930 · 3★ 685 · 2★ 218 · 1★ 631

## What do users think of WordPress?

Overall sentiment: mixed

**Pros**

- 🚀 Easy to use
- 🚀 Convenient for blogging on the go
- 🚀 Great for sharing content and experiences
- 🚀 Useful stats and analytics
- 🚀 Customizable and flexible

**Cons**

- 🐛 Frequent crashes and glitches
- 🐛 Unreliable syncing between devices
- 🐛 Limited functionality compared to desktop version
- 🔋 High battery consumption
- 🤔 Confusing or unintuitive user interface

**Commonly reported bugs**

- Inability to upload photos properly
- Drafts disappearing without warning
- Formatting issues with text, lists, and media
- Inconsistent behavior across devices
- Login and authentication problems

**Most requested features**

- Integrate Gutenberg editor
- Add option to adjust uploaded photo sizes
- Improve offline editing capabilities
- Enhance integration with other apps and services
- Provide more customization options

## Newest reviews (17 of 537)

### 3/5 — WP Support unaware they are a registrar!?

*2026-06-03, version 26.8*

The app may be fine, but Wordpress Support told my departing client to setup a GoDaddy account to transfer the domain name reg. Silly, caused unneeded confusion and makes me regret recommending Wordpress to them.

### 2/5 — No longer able to upload images

*2026-05-29, version 26.8*

No longer able to upload images l, always fails with invalid response from the jetpack site. Same with the Jetpack app.

### 1/5 — Worst site builder to ever exist.

*2026-05-25, version 26.8*

Don’t get WordPress unless you want to die from rage and frustration. I got the premium subscription on my Mac and so far all it’s done is delete pages I’ve spent hours on with no way to restore them. The page will claim it has “restored” a saved version after messing everything up just to backtrack and say there are no saved versions two seconds later. Editing the website cannot be anymore confusing, there’s no button to even CHANGE THE COLOR of the page unless you do it through the AI chatbot which will 100% end up messing up another part of your site that you will then spend 5 hours trying to undo. Additionally, even if you somehow manage to find the button for editing the formatting of a block or whatever else, you will find yourself UNABLE to do so because some dumb global feature (or whatever they call it) has locked the freaking code into the system. And you guessed it, there’s no button to undo that either. God knows how the hell they haven’t went bankrupt.

### 4/5 — Not working

*2026-05-23, version 26.8*

Things going well until I tried to Preview and it didn’t do anything all it asked for was it couldn’t be found my thing couldn’t be found and then I tried it again and again and again and it keeps saying the same thing over and over again and it’s just not working. It was very great when you make website it does stuff but when it didn’t do anything when I tried to Preview so yeah.

### 1/5 — Italic has been broken for years

*2026-05-22, version 26.8*

How is it wordpress can spin out brilliant, elegant new editing models, version after version, but cannot fix simple bugs that have persisted now for YEARS?

Can you please fix the bug that makes italics stop working? Please?

### 1/5 — OVERATED

*2026-04-17, version 26.8*

This app is trash it won’t let me publish anything and you have to pay for so much different things it’s to complicated

### 1/5 — Random question marks

*2026-04-03, version 26.7*

For at least a year, across numerous updates, italics has randomly just stopped working. 

Yes, this is a problem with the classic editor. 

I know WP wants us to stop using classic editor. It probably wants us to stop blogging altogether, and instead switch to crafting fabulous marketing sites, in accordance with its new mission.

But some of us -- the most loyal of us -- your oldest customers! -- still use WP as a blogging platform. 

For us, block editing is an unwelcome complication that distracts us without offering any benefit at all. The classic editor is what we need -- if only someone would bother debugging it. 

Is it really too much to ask for an italics feature that actually works? 

Pretty please?

### 1/5 — Unable to upload photos after latest iOS update

*2026-04-01, version 26.7*

iOS 26.3.1 - I can no longer upload photos via the app. They are not too big. They are jpg. There is no problem with my server. I *am* able to upload via browser on same device. The only thing that has changed after years of using this app is the iOS update. Will give five stars once this bug is fixed.

### 1/5 — Sync Errors

*2026-03-19, version 26.7*

Unable to use the app. Posts and pages won’t sync with no explanation. Tried to reconnect multiple times.

### 1/5 — Money scamming app

*2026-03-19, version 26.7*

This is definitely the worst app for creating a website. I previously tried it and switched to GoDaddy, which helped me set up my simple site. I thought I could upgrade, but that turned out to be a huge mistake. The app lures you in with low prices, but once you're in, they charge for everything. It feels like a scam, especially since it's based in Singapore, and the experience has been frustrating and deceitful. I'm really regretting my decision now.

### 3/5 — Disappointing

*2026-03-15, version 26.7*

Please remove the band saying “Made with Wordpress, start your website here” It’s lame asf and annoying. 43% of websites are made with this, we don’t need you to advertise more do we?

### 1/5 — Endless Login Cycle

*2026-03-13, version 26.7*

I open the app and try to log in. It says to do it via WordPress.com.and opens my browser. I enter my details and it emails me a link. The email logs me in on my browser. The app is still not logged in. 

Repeat ad infinitum.

### 1/5 — Random question marks

*2026-03-10, version 26.7*

The stupid bug in this release of Wordpress is profuse and random insertion of question marks throughout the text. It is infuriating and distracting. Congratulations, Wordpress, you have invented yet another way to redirect attention from what I am trying to write to what you care about: the Wordpress app.

Once again I will beg Wordpress to slow things down. Test. Debug. Concept test. Usability test. Re-debug. We don't need insane release cycles. We need longer cycles that are carefully thought through, crafted, tested. We need a good user experience, not a high-velocity, spastic avalanche of ill-conceived, buggy, perpetually improving and perpetually broken, mismanaged product.

### 1/5 — Custom Code - in Page Editor Gone?

*2026-03-07, version 26.7*

What was Wordpress thinking, any real coding is done in Custom Code.  This update is useless if I can’t code into the page.   

Wordpress app already had this option.  Now it doesn’t.  Ruined hours of coding.

### 2/5 — I have difficult

*2026-03-03*

in following new pages

**Developer response:** Hi there — thanks for your feedback, and sorry you’re having trouble. Could you contact us via the app at Me → Help & Support → Contact Support and share a few more details about what’s happening? We’re here to help get things working smoothly.

### 1/5 — Not easy to login and setup

*2026-02-27, version 26.6*

Deleted. It is jor easy to login to account and set up

### 4/5 — Уже лучше

*2026-02-25*

Uploaded images to the post are not attached to them. 

I use auto renamer for attached images. 

Ещё кроме этого сайты с некоторых серверов не подключаются. Какой открыть порт для прослушивания?

**Developer response:** Hi there! I have used Google Translate (translate.google.com) to understand your question and will reply in English, and you can reply in your language if needed. The favicon option can only be changed for sites that are either connected through a WordPress.com account or Jetpack. If your sites are setup this way and it's still not working, please contact our support team from the app by going to My Site > Profile Icon > Help & Support. Thank you!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad customer service

*2026-08-14, version 27.1*

I have my email and password and I’m trying to update my phone number and there’s literally no one and nothing that will help me update my phone number. It’s set on sending the two factor authentication codes to an old phone number. No one‘s reaching out to me. Then they want to use an AI Chatbot to try and solve problems and serve actually hiring a person. They want proof that I am who I say I am but I have the email and phone number. They want me to provide a purchase through WordPress when this is a free app I’m not sure how that would work.

### 1/5 — Not able to connect to self hosted sites

*2026-08-03, version 27.1*

So despite logging the fault, trying all the things requested, providing more screen shots, the problem still persists.

I noticed an update released today with no mention of addressing the self hosted site issue. Direct support have advised “it’s a known bug and we’re working on it”, but still no timeline or proposed completion.

Not good service.

### 1/5 — ENDLESS BOT  LOOPS

*2026-08-02, version 27.0*

I have spent the last week getting wrong answers from a BOT. WordPress used to be a decent tool for managing content on the go. When you try to get actual help, you get trapped in a perpetual loop of useless AI chatbots, outdated support docs, and automated email responses that don't even address the issue you asked about.

Wordpress and Jetpack is automated stonewalling.

For a platform powering a huge chunk of the internet, hiding behind a wall of bots while taking people’s money is disgraceful. Save yourself the headache and use a platform that actually values its users.
Pros: None anymore.
Cons: Zero human support, endless bot loops,

### 1/5 — Please fix your bugs

*2026-07-26, version 27.0*

It would be so competent of y'all if you'd fix some of these old bugs before further bloating your feature set. Italics still randomly stops working.

### 1/5 — Not able to connect to self hosted sites

*2026-07-15, version 27.0*

Despite the note about self-hosted sites now needing a password to connect, after the latest Wordpress update it is no longer possible to connect to some self hosted sites and  o-one seems to know what the fix is. Here’s an idea offer a version rollback option until a fix is released after full testing.

Liaising with the support team there is a known bug in the app for iOS, but no timeline or resolution. All you can do is log a ticket and wait for someone to fix it. It is such a shame that software releases are not properly tested before release.

### 1/5 — Not able to connect to self hosted sites

*2026-07-05, version 27.0*

After the latest Wordpress update it is no longer possible to connect to self hosted sites. Nice testing on updates as usual! Time to find a new product

### 1/5 — Doesn't work

*2026-06-24, version 26.9*

I can't even login to my website. "Cannot load the Wordpress site details" notification error

### 1/5 — Italics. Is. Still. Broken.

*2026-06-16, version 26.9*

Every single day italics stops working. I have to restart the app to get it to start working again. 

Every day, for years. Across multiple re-installs. Across devices. This is not on my side. 

And fantastic new features keep getting added to the bloated heap of stuff wordpress can do. Wonderful. Gold stars for you. You are a creative genius. Etc. etc. 

But can you please fix this very basic bug you've neglected now for years?

### 1/5 — Very hard to navigate and no support

*2026-05-30, version 26.8*

Wordpress was terrible for my blog, definitely no user friendly and you cannot access any support if you don’t pay. Even if your site is completely shut down due to their plugins.

### 1/5 — Italic has been broken for years

*2026-05-30, version 26.8*

Please fix the bug where italics stops working after a few minutes of writing.

This bug has persisted for years, through several major redesigns. I have uninstalled and reinstalled wordpress on multiple devices. The most basic of text editing features still does not work properly.  

You all should be ashamed of this.

You are like basketball hot-doggers who can leap and prance around the court, juggling and doing all kinds of tricks with the ball, but can't shoot a basket.

## Most praised reviews (10 highest-rated)

### 5/5 — Best website builder

*2026-05-18, version 26.8*

Quick easy way to get your website built by yourself

### 5/5 — Best Platform for Writers and Bloggers

*2026-04-15*

WordPress is an excellent platform for anyone who wants to start their writing journey or create a personal website. It is very user-friendly, flexible, and beginner-friendly, making it easy even for those who have no technical knowledge.

I personally find WordPress very helpful for sharing my spiritual thoughts, devotional writing, and creative content. It offers a variety of themes and customization options, which help in creating a beautiful and professional-looking website.

One of the best things about WordPress is that it allows you to express yourself freely and connect with a wider audience. Whether you are a writer, blogger, or content creator, it provides all the tools needed to grow.

Overall, WordPress is a reliable and powerful platform for building your online presence. I highly recommend it to anyone who wants to share their ideas and creativity with the world.

### 5/5 — LOVE IT!

*2026-03-29, version 26.7*

I love writing and my  Wordpress Blog gives me the tools I need to share and store all of my hearts treasures. Thank you Wordpress!

### 5/5 — DO NOT USE!!!

*2026-02-22, version 26.6*

I signed up for a single charge one year service, and found out they automatically charged me again WITHOUT authorization.  Their website links to cancel and refund do not work.  Am in the process now of going through my credit card to reverse these fraudulent charges.

### 5/5 — 最优秀的发文媒体

*2025-12-27, version 26.5.2*

五颗星“十”

### 5/5 — Grateful to have u Wordpress

*2025-11-04, version 26.4*

5/5

### 5/5 — onk valo kaj kora jay

*2025-09-15, version 26.2*

onk valo

### 5/5 — www.a-writers-life.com

*2025-08-03, version 26.0*

⭐⭐⭐⭐⭐ 5/5 — Very Nice!

WordPress is an excellent platform for building websites and managing content. It’s user-friendly, flexible, and perfect for beginners and professionals alike. The wide variety of themes and plugins makes customization easy, and the community support is fantastic. Whether you’re starting a blog, portfolio, or a business site, WordPress has everything you need. Very nice and highly recommended!

### 5/5 — Life in Roswell Georgia 2019-2021 part 1

*2025-07-06, version 25.9.1*

Netflix

### 5/5 — スマホを乗り換えた時は、ログインパスワードを再入力する必要あり。

*2025-06-01*

2台のスマホでそれぞれ時間を置いて更新すると、片方だけ古いバージョンのままで更新されない。
原因はパスワードが未入力のままになるため、更新されないから。

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
