# WordSynk Network — user reviews

> 37 indexed App Store user reviews of WordSynk Network by thebigword, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/wordsynk-network/id1282947789/reviews
- App overview in markdown: https://appshunter.io/ios/app/wordsynk-network/id1282947789.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (12 of 37)

### 2/5 — What’s the point of “new offer” notification if we don’t see which offer is new?

*2023-10-14, version 4.2.1*

App sends two notification of new offer. Presumably, when you open a notification it should take you to the app and highlight which offer is new, so you will be able to identify it promptly and decide do you accept it or not. But it doesn’t. I constantly have over 20 offers available and without receiving an email I won’t be able to identify which offer is actually new. 
It’s AI time, I think it can be corrected and updated with a very short period of time.

### 1/5 — Is the worst ever

*2020-12-10, version 3.0.4.0*

I can’t receive any work is always to update your profile and is under review 
What is the reason for all this ?

### 1/5 — Absolute rubbish

*2020-11-28, version 3.0.0.0*

Most of the time it does not work. 
When it does it keeps logging me out. 
Needs serious improvement.

### 1/5 — App crashing

*2020-11-17, version 3.0.0.0*

They have recently updated the app and assured it is very reliable. Unfortunately, it’s worse than the previous version. Logs you out every time. Crashing issues are still the same.

### 1/5 — Very bad

*2020-11-14, version 3.0.0.0*

Doesn’t work and every update is worse than previous releases

### 1/5 — Can you improve it please?

*2020-11-14, version 3.0.0.0*

Crashes. Keep saying my log in expired so finger log in doesn’t work. Doesn’t have other contracts (other then MoJ and Translation). So you still have to log in for other non governmental assignments.

### 2/5 — Not up to scratch yet

*2020-11-09, version 3.0.0.0*

Why roll this out when it’s not ready? I have jobs showing under Current Bookings that were completed in 2017! I’m sure it will improve, but in its current inception I hate it and would rather stick to the GMS, however flawed

### 1/5 — Absolutely useless, it completely defeats the object

*2020-11-08, version 3.0.0.0*

This is about the “new version” 
I would like to ask the “developer” what’s changed that’s good, and then I’ll tell them what’s changed that’s bad or worse than it was in the previous versions.

-can the developer reply here by telling me what’s the point of asking me if I want logging in by fingerprint reading or face recognition IF it’s asking me for a password EVERY SINGLE TIME it stays more than 5-10 minutes as it logs out ? I can answer that, NO POINT !
-previous version used to crash, and say that there’s a fault, this does the same
-no notifications, when new jobs come in, not had them before, not existent now
-they put translation Jobs in the same app, WOW, WHAT A HUGE BREAKTHROUGH ACHIEVEMENT (sarcasm alert) 
-they still don’t show detailed information of jobs that are still due to be authorised, I have to go on the portal to see that, major inconvenience
-I’ve been on about this forever, the font of the job number (incidentally when you call the helpdesk about a job they always ask you that very thing) is too small and way too faded, it should be an easy fix, I feel like I’m asking them to shout themselves in the foot.
The list can go on and on and on .... but I think everyone has got the point already

### 1/5 — Unreliable

*2020-10-23, version 2.0.8.0*

Most of the time I get the message-‘Sorry we’re experiencing a temporary problem with this service. Please try again later’.  
Annoying!

### 1/5 — Not great

*2020-10-14, version 2.0.8.0*

1) can we have a sound notification that a job (s) arrived? It was promised to us for several years now 🤔
2) the app doesn’t show a little visual sign over the app symbol that job(s) are present and waiting to be picked up, like we have, for example in any mail agent
3) often a big gap between the job posted onto the profile and getting the actual email or text notification 
4) sometimes the assigned job doesn’t even appear in the app
5) when you submit the job, you cannot choose the file from your photo library, the only option is to take an immediate picture...really? Is it that difficult to allow to choose a photo from your files?
6) can we allow the app to retain our login credentials and not to re-enter them over and over every time I want to use the app...

### 1/5 — utter rubbish

*2020-05-20, version 2.0.6.0*

witin two hours of installing i lost several bookings.
 it is tedious, does not sync. do not use!!!! i wish i could go back to the old app!!!

### 1/5 — Issues not professional

*2019-12-09, version 2.0.6.0*

Issues logging in

Doesn’t save password locks you out so keep have to signing in

## Most critical reviews (10 lowest-rated)

### 1/5 — Turn off reminders?

*2023-06-27, version 4.2.1*

I am bombarded with open offer reminders and when I go to the app settings to switch it off I can’t find it anywhere. I can see there ‘allow notifications’, and it’s off in my profile, but the reminders still come! Checked the web page, couldn’t find it there either. These reminders are very disturbing, please do something about it.

### 1/5 — Very poor

*2023-02-06, version 4.2.0*

This app doesn’t always reflect a list of actual bookings. It can’t be relied upon. You have to refer to a desktop website to keep track of all your bookings. 
Another issue is notifications that are not accurate and come through a while after a job becomes available on the app. 
Constant errors.

### 1/5 — Not working

*2023-01-16, version 4.2.0*

Constantly saying we are having issues please try again

### 1/5 — WORST APP EVER!

*2021-08-24, version 4.0.4*

If you are a professional interpreter and you need to use this app most of the time, I guarantee your level of stress and frustration will hit the roof. It is astonishing how the biggest interpreting contractor for the MOJ is not capable of producing in so many years a single App that works properly. An amateur developer would have done a better job. I don’t understand how the developers are not getting the horrible feedback they get all the time. And FYI if you read the 5star reviews here, you will see they have nothing to do with the WordSynk app, it seems they were put here to balance all the bad reviews this app has gotten! To developers: Get a grip and make a bloody functional App for once instead of just throwing the guilt around and patronising users on how to use basic operations in your non-functioning App!

### 1/5 — Nonsense

*2021-05-12, version 4.0.1*

Another so called improvement, and another huge disappointment. Cannot accept a job either on the portal or on the app. Nothing seems to be working. What load of nonsense our hard earned money goes towards. Shame on you for providing this useless piece of software which does not work most of the time.

### 1/5 — Useless app, never working

*2021-04-16, version 4.0.0.0*

This app is advertised as an expensive, extraordinarily advanced app, yet it looks like it was made in a rush by a seventh grader, for a school project, the night before the project was due. If it’s indeed expensive, someone obviously pocketed the money and used some third world wannabe-developers, paid peanuts, to create this. What’s even sadder is that the tax payer is probably paying for it and it’s supposed to be in the interest of justice, as it’s been developed to help interpreters get quick access to MOJ assignments. In reality, cases get adjourned because interpreters can’t access the jobs, as the app is almost always down.

The app works a few hours a day, every three-four days, before it crashes again. The time of bookings in the app is off by two hours, so you have to be very careful when closing bookings, but most of the times I can’t close the booking on the app. The notifications are useless: no sound, if I click on it, it takes me to the app, not to the new booking (if the app is working, that is, because notifications keep coming in even when app is down). 

I am still using the old portal, which is a different kind of mess, but slightly more reliable than this new failed attempt at “advanced technology”. 

I tried raising the issues with TBW but nobody replies to my queries. If I complain I can’t upload a timesheet, I get a tutorial on how to upload a timesheet. Thank you very much, I know how to do it, I just need you to fix the bugs and basically keep the very expensive, very advanced app LIVE and WORKING.

### 1/5 — Useless

*2021-02-22, version 4.0.0.0*

We had an upgrade last week. Hip hip hurray! Too pre-mature. The app is still not working at a satisfactory level. Every other day I get a message that “they are experiencing a temporary issue at the moment”. How many issues can one have? And haven’t they had enough of “experiences” with one app?

### 1/5 — Akhtar

*2021-02-04, version 3.0.4.0*

Total waste of time, ridiculous service the previous version was at least better then this one. I have updated everything but the admin is unable to sync it to my profile..

### 1/5 — Useless piece of crap

*2021-01-19, version 3.0.4.0*

App is ALWAYS crashing down, which is most frustrating when as an interpreter you’re constantly on the move, and need something to rely on; to book assignments, submit timesheets, etc. And it’s just never working. Nice one!!

### 1/5 — Disaster

*2020-12-19, version 3.0.4.0*

The new version of the app is a complete shambles. None of the advertised features are working. I can see no offers, no past jobs, no jobs to be invoiced, etc. The screen is completely blank like the proverbial 'tabula rasa'. A month on, after numerous emails to the technical support team and Customer Intelligence, there has been no change. The response from 17 Dec. reads: "This is a known issue with the app that our developers are working to fix, you can however see the offers if you login using a web browser." It begs the question, if it is a known issue why does it take so long to resolve? It's mind boggling that the responses to the comments posted here express so much optimism rather than acceptance of complete failure on the part of the developers.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use compared to most

*2024-09-10*

Great app, goes a long way to helping me run my business

### 5/5 — Great Customer Service!

*2021-06-05, version 4.0.3*

Very useful application 👍

### 5/5 — Wow

*2021-06-05*

I am absolutely in love with this app. As a neet aspirant it helps me note down and make various schedules which I must follow and bossts me up to work harder. I recommend this to those who are loking for a systematic working day.

### 5/5 — Amazing App

*2021-06-04, version 4.0.3*

I love this app! I use it to book all of my hotel/resort stays. It is very easy to use

### 5/5 — Wow!

*2021-06-04, version 4.0.3*

Easy to use, comprehensive information. Keeps historical lust of stays

### 5/5 — Mrs LG

*2021-05-20, version 4.0.3*

Excellent application allowing language professionals to accept work on the go and have everything in one place anywhere in the world.

### 5/5 — Easy to use

*2021-05-20, version 4.0.1*

Good all that’s easy to use.

### 3/5 — Ahmed

*2020-11-11, version 3.0.0.0*

This app is complete failure.
I can’t see any offers and booking history.
Completed my profile but stuck on same page. Prefer to use the old app but can’t download it anymore. Frustration all around.

### 3/5 — Location update

*2018-05-02, version 1.0*

It is not allowing location access on iPhone hence no location update. Job offers notifications come up but when I open the app to check the offer it gives error message. Needs to be fixed

### 3/5 — False notifications

*2018-04-22, version 1.0*

Keep getting notifications of new offers but when clicked on them it says offer has not been found. Also, offer history is not showing , not able to update my location, says location cannot be found.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
