# Wordtune: AI Writing Keyboard — user reviews > 173 indexed App Store user reviews of Wordtune by AI21 Labs, Inc., rated 4.40/5 from 976 ratings. - Source: https://appshunter.io/ios/app/wordtune-ai-writing-keyboard/id1628773284/reviews - App overview in markdown: https://appshunter.io/ios/app/wordtune-ai-writing-keyboard/id1628773284.md - Rating breakdown: 5★ 755 · 4★ 74 · 3★ 43 · 2★ 18 · 1★ 86 ## What do users think of Wordtune? Overall sentiment: neutral **Pros** - 💡 Helpful for improving writing - 👍 User-friendly interface - 🚀 Efficient at rephrasing and suggesting edits - 💡 Variety of features (e.g., tone adjustments, word suggestions) **Cons** - 🔒 Requires full keyboard access - 💰 Expensive subscription - 🐛 Glitchy, unreliable, or inconsistent performance - 🔒 Privacy concerns around data access - 🔋 High battery consumption **Commonly reported bugs** - Frequent log-outs and login issues - Compatibility problems with certain devices or OS versions - Inability to access full features without upgrading to premium **Most requested features** - Add support for more languages - Improve integration with other apps and platforms - Provide more customization options - Enhance the writing suggestions and corrections ## Newest reviews (13 of 173) ### 2/5 — Mr RK *2026-04-23, version 2.0.9* When will you release the keyboard update? You keep saying that it will be released shortly. In one message, you even said it would take a few days, but it's already been a few weeks and still nothing. How long will it take? After the upgrade from Apple (the recent iPhone one), the world tune is not working on the keyboard, meaning it is not active on the keyboard. The only way is to copy the text to the app (the WordTune app) and then paste it back, so for your attention. ### 4/5 — Mr RK *2026-04-01, version 2.0.9* After the upgrade from Apple (the recent one), the worldtune is not working on the keyboard, meaning it is not active on the keyboard. The only way is to copy the text to the app (the WordTune app) and then paste it back, so for your attention. ### 3/5 — Some functions have disappeared after the update *2026-01-30* The autogenerate and suggestion words function and emoji is not support anymore on the iPhone keyboard? I'm using the premium. It has changed service? Or error? While I’m using English as second language, those function was really helpful to me. ### 4/5 — Wordtune App *2026-01-10, version 2.0.9* Very good app for digital rewrites on Laptops and Desktop easy to usr fast efficient effective authorschelper ### 2/5 — Something changed... *2025-07-25, version 2.0.8* Been a customer for three or four years now and this is definitely my last year. Something changed and this keyboard became useless. I don’t know if it’s the model’s suggestions or the UX/UI functionality or a combination, but it no longer works as well as it used to. And now in the days where we have soooo many options, I really don’t mind opening up a separate AI app to accomplish the same goal. I no longer find value in wordtune. ### 2/5 — Cannot select language *2025-05-19, version 2.0.8* The language selection is determined by region, not keyboard layout. If I want to add Hebrew to my keyboard while living in North America, I cannot do so. ### 1/5 — Don’t get *2025-04-06, version 2.0.7* I downloaded it for the $9.99 and promptly deleted it bc I used it for one letter I needed to write and it charged me over $119.99 for two subscriptions I did not agree too. Terrible app will not be purchasing again do not waste time ### 1/5 — Doesn’t work *2025-03-17, version 2.0.5* Doesn’t work ### 1/5 — What do I do *2025-03-17, version 2.0.5* Whenever I try to use the app I always get stuck on the phrase”here you can enter your prompt and create text from scratch” but it doesn’t let me do anything and I tried everything but nothing works I miss the old version ### 1/5 — Missing option to utilize voice texting on my iPad once I enable your keyboard… Not good *2025-02-27, version 2.0.3* The program is excellent, but the big problem here is that after you enable their keyboard, you don't have the Apple or voice a text icon to add additional text after you review it ### 3/5 — Can’t get through intro screen on ipad *2025-02-25, version 2.0.3* I love using Wordtune but I can’t use it on my ipad because the screen dimensions don’t fit so i can’t get past the introduction:( ### 1/5 — New Update *2025-02-20, version 2.0.2* Ever since the new update it has been working. I’m stuck the on it showing me what’s new with the app. Once I get to the “Here you can enter your prompt and create text from scratch” I try to press the thing it’s pointing to but nothing happens. If someone has an answer other than what it says in the customer support page I’d really appreciate it. ### 4/5 — Costs money *2025-02-19, version 2.0.2* Not free. Subscription is about $10 USD. Not mad, but would like to have this info included in the app description. ## Most critical reviews (10 lowest-rated) ### 1/5 — App Disappeared *2026-08-10, version 2.0.10* I can’t use the app anymore? I’ve paid until January 31, 2027. Invoice 11790D20-0007 with the date issued of January 31, 2026. ### 1/5 — Keyboard *2026-04-07, version 2.0.9* I used to be able to use this in keyboard, what happened? Paid for app but now it doesn’t work. Reinstalled but still not available in keyboard. ### 1/5 — Not good *2026-04-05* Not compatible with IOS 26.4 **Developer response:** Hey there, Thanks for taking the time to flag this. We are currently prepping an update to ensure the keyboard is fully optimized for the latest iOS versions. The keyboard is temporarily down while we get this ready, but it will be live again very soon. In the meantime, all features still work perfectly inside the main Wordtune mobile app. If you need any help while we work on this, please reach out via the app (Settings -> Support) or email us at help@wordtune.com. We are here to help! - The Wordtune Team ### 1/5 — Doesn’t work *2025-11-18, version 2.0.9* Takes over your keypad and causes auto correct to not work. It’s a mess and a total waste of money. Also they will charge you $119 per year with this trash. 100% not worth it. ### 1/5 — Frustrating Experience – No Real Customer Support *2025-10-02, version 2.0.9* I’ve been using Wordtune, and while the app itself has some decent features, the biggest frustration is the complete lack of proper customer service. There is no customer service phone number to call and no clear, visible support email inside the app or on their website. When you are paying for a subscription, you expect an easy and reliable way to contact the company if you need help with billing, cancellations, or technical issues. Instead, it feels like they intentionally make it difficult to reach a real person. You’re forced to hunt around just to find an email address, and even then, there’s no guarantee you’ll get a timely response. For a paid product, this is very disappointing. It’s not just about convenience—when money is involved, users should have transparent, accessible customer support. Many other writing apps provide clear help options, live chat, or at least a proper support system. Wordtune falls short here. Until they make their customer service more accessible with a clear phone number or at least a prominently displayed support email, I cannot recommend this app to others. Paying customers deserve better. ### 1/5 — Fraudulent *2025-09-16, version 2.0.9* What a fraudulent disease of an app. Not only does it not work well, but you will be charged for the rest of your life. Customer service is non-existent. SCAM, FRAUD, AVOID. ### 1/5 — 💜🛹🛹🎱⛸🤼‍♀️G🤪🤨 *2025-08-14, version 2.0.8* @&3 ### 1/5 — App is terrible now *2025-07-09, version 2.0.8* Rewrites are repetitive. This app used to be so good in 2024 I don’t know what happen. ### 1/5 — Ending Premium plan *2025-05-04, version 2.0.8* They make it extremely difficult to cancel your subscription and keeps charging you until you figure it out. ### 1/5 — bad change *2025-04-13, version 2.0.7* honestly it was better with the old layout in 2023, it was easy to use and understand and much better for my writing and my eyes. the change is confusing and actually worse, please go back. please. ## Most praised reviews (10 highest-rated) ### 5/5 — An Extremely Useful App *2026-07-21, version 2.0.10* I initially experienced some difficulty with the app, but the support resolved my issue. I use the app frequently which 10x my productivity. The additional features added since I initially subscribed have further enhanced the utility of the software. ### 5/5 — Amazing *2026-06-10, version 2.0.10* Prior to the big push of artificial intelligence, I have been using Wordtune for years. It's awesome to be able to use it not just in documents, but also in text messages and emails. ### 5/5 — Helpful *2025-10-05, version 2.0.9* Wordtune has helped me write messages especially when I’m in a hurry. It has also helped rewrite some sentences to make it sound cleaner. Thanks Wordtune! ### 5/5 — Great and convenient *2025-09-22, version 2.0.9* Contrary to popular opinion, the app is incredibly user-friendly and holds immense potential to grow a vast community if utilized effectively. ### 5/5 — Mike *2025-09-22, version 2.0.9* Thanks for making such a helpful app and making it work so fast. ### 5/5 — Useful *2025-05-25, version 2.0.8* Very easy to use! ### 5/5 — I love the new update *2025-03-07, version 2.0.5* I love it keep it up ### 5/5 — Perfect *2025-01-29* Perfect **Developer response:** Thanks a ton! We’re thrilled you’re loving it. Let us know if there’s anything we can do to make it even better! 😊 ### 5/5 — I dislike the new update *2025-01-22, version 2.0.1* I used to love this app, but I hate the new update. I’m so upset that they did this new update on the app. ### 5/5 — Helpful *2025-01-14, version 2.0* I find this to be very helpful in helping me communicate better --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*