# Work Classic > Field service management app for job assignment, time tracking, and customer interactions. (iPhone/iPad app by FleetMatics Ltd..) - Source: https://appshunter.io/ios/app/work-classic/id411137111 (this page in markdown: same URL + `.md`) - Developer: [FleetMatics Ltd.](https://appshunter.io/developer/441922437) - Category: Business, Productivity - Price: Free - Rating: 1.90/5 from 46 App Store ratings · 63 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 32 MB - Languages: American English - Released: 2010-12-22 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/work-classic/id411137111/reviews.md ## What is Work Classic? VerizonConnect Work Classic is field service management in the palm of your hand. A key component of the complete Fleetmatics Work solution, this app provides your employees with the tools to increase service, satisfaction and overall productivity when they are in the field. The VerizonConnect Work app lets you: • Help your field workers stay on top of jobs by giving them new work assignments and job details. • Track your time, including travel and when jobs start and finish. • Capture and store customers’ signatures once jobs are complete. • Create quotes instantly in the field. • Give your drivers near real-time directions to the next job. Please note: You must be an existing VerizonConnect (aka Fleetmatics) Work customer to use this app. ## Key features - Job assignment and details - Time tracking - Customer signature capture - Instant quote creation - Real-time navigation ## Recent user reviews (10 of 63) All indexed reviews: https://appshunter.io/ios/app/work-classic/id411137111/reviews.md ### 1/5 — Crashes constantly *2026-03-02, version 8.13.17* The app could be great, but is constantly crashing. Many times the thing won’t open up and it just spins. Very infuriating when you need to start and stop a job. ### 1/5 — Not Working *2026-01-21, version 8.13.17* Stop Working On phone. Have everything updated and won’t work. Please fix ### 1/5 — No longer able to make calls through the app *2025-12-10, version 8.13.17* No longer able to make calls through the app. Photos take forever to load. Multiple bugs need to be fixed. ### 1/5 — Not Working *2025-04-22* Stop Working On phone. Have everything updated and won’t work. Please fix ### 1/5 — Worst work app ever *2025-04-14, version 8.13.13* Please, do not use this! Simply doesn’t do the basics! ### 1/5 — App no longer works *2025-02-24, version 8.13.13* App no longer works with new apple update and is unavailable on android. Very unprofessional ### 1/5 — Horrible Company *2023-08-23, version 8.13.8* The program was great, until it just wasn’t. Verizon has limited resources for customer support, they do not remove costs for field users when I terminate techs, the apps aren’t compatible with androids any longer. My techs can’t even create jobs in the field. We are a 24/7 hvac service company and can’t creat jobs after hours. Our customers never receive their invoices if we email through the Verizon platform. The sync between fleet attics and quickbooks ALWAYS DISCONNECTS. I will be so happy when my contract is up. ### 1/5 — Awful reliability *2023-07-21, version 8.13.8* I’ve been using this app from day one , every single day. Every time you open the app up you have to close it and do it again. This happens multiple times throughout the day. ### 1/5 — Doesn’t work with iPad 10 *2023-06-07, version 8.13.8* Doesn’t work correctly with iPad 10th generation. Constantly freezing on startup logo and nothing helps to start the app. ### 1/5 — Lazily made *2022-06-22, version 8.13.5* Notes section only has a small window where you can read/type in so you can only see 15% of what’s actually there. Have to manually capitalize new sentences in notes for some weird reason. Can only upload 1 image at a time to documents and half the time the app crashes while uploading. App crashes a lot. ## Frequently asked questions about Work Classic ### What does the Work Classic app do? This app provides field service management tools on your mobile device. It allows employees to receive new work assignments and job details, track their time spent on jobs, capture customer signatures upon completion, create quotes instantly, and receive real-time directions to their next job. ### What are the key features of the Work Classic app? Key features include the ability to receive and manage work assignments, track time spent traveling and on jobs, capture customer signatures, generate quotes in the field, and get real-time navigation to job sites. These features are designed to increase service, satisfaction, and productivity. ### Is the Work Classic app free to use? The app itself is free to download and use. However, it requires an existing VerizonConnect (aka Fleetmatics) Work customer account to function. Therefore, the cost is associated with the overall VerizonConnect service subscription. ### Who is the target audience for this app? This app is designed for employees of businesses that are existing VerizonConnect (aka Fleetmatics) Work customers. It is intended for field workers who need to manage their jobs, track their time, and interact with customers while on the go. ### What are common use cases for the Work Classic app? Common use cases include technicians receiving and completing service calls, delivery drivers managing their routes and proof of delivery, and any field employee needing to manage their daily tasks, track their time accurately, and provide instant quotes or capture customer approvals. ## Version history (last 5 releases) ### 8.13.17 — 2025-11-21 App upgraded to XCode 16 to support iOS 18 & above and address the scrolling issues & other customer issues ### 8.13.13 — 2024-07-15 Verizon Connect - Rebranding -- Logo Change ### 8.13.9 — 2023-12-05 Invoice PDF File Store fix ### 8.13.8 — 2022-10-06 Fix for Job Service Description -- Font color and Privacy Policy link font color ### 8.13.7 — 2022-09-28 Privacy Policy link provided in the App and no functional changes ## Apps similar to Work Classic | App | Rating | Price | Category | | --- | --- | --- | --- | | [Sensor Insights](https://appshunter.io/ios/app/sensor-insights/id6503069673) | 5.0 (4) | Free | Business | | [Navigation by Verizon Connect](https://appshunter.io/ios/app/navigation-by-verizon-connect/id985430007) | 2.3 (8) | Free | Business | | [Field Service Dispatch](https://appshunter.io/ios/app/field-service-dispatch/id1458096849) | 4.7 (106) | Free | Business | | [WorkPlan by Verizon Connect](https://appshunter.io/ios/app/workplan-by-verizon-connect/id593910424) | 1.6 (144) | Free | Business | | [AutoOps](https://appshunter.io/ios/app/autoops/id6473718526) | 3.0 (2) | Free | Business | | [Work Mobile](https://appshunter.io/ios/app/work-mobile/id1127865121) | 1.7 (47) | Free | Business | ## Related topics [coast guard work life](https://appshunter.io/ios/topics/coast-guard-work-life) · [fca freedom](https://appshunter.io/ios/topics/fca-freedom) · [workman success systems](https://appshunter.io/ios/topics/workman-success-systems) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*