# Work Classic — user reviews

> 63 indexed App Store user reviews of Work Classic by FleetMatics Ltd., rated 1.90/5 from 46 ratings.

- Source: https://appshunter.io/ios/app/work-classic/id411137111/reviews
- App overview in markdown: https://appshunter.io/ios/app/work-classic/id411137111.md
- Rating breakdown: 5★ 5 · 4★ 1 · 3★ 8 · 2★ 2 · 1★ 30

## Newest reviews (19 of 63)

### 2/5 — RemovalsNo1

*2021-07-02, version 8.13.3*

Mobile App is outdated and not really user friendly…..better options in the market place.

### 1/5 — Constantly crashes

*2021-06-16, version 8.13.3*

Have to restart iPad multiple times a day to get it to work. Bugs of every kind. Features advertised don’t work.

### 1/5 — Apps garbage

*2020-12-01*

Rarely opens up on the first try normally have to force close it or reboot the phone to use it.

### 3/5 — Update again

*2020-11-23, version 8.13.3*

Needs another update. CONSTANTLY freezing. Half the apps functions aren’t working half the time please field test this better and update. I’m trying to get work done and make money. Thanks.

### 1/5 — Unproductive app

*2020-07-23, version 8.13.2*

Constantly having issues in our company latest issue is it won’t bring up stock and in accounts so how are we supposed to bill out a job .Last week it was we couldn’t select a routine maintenance and would close of job this is supposed to make our job easier but instead creates more stress

### 1/5 — Shocking

*2020-07-01, version 8.13.2*

We have of today moved to ServiceM8. 

Fleet constantly logs you out, states job no longer available to you, looses all the work done information or uploads don’t save. 
Good riddance!

### 1/5 — Crashing

*2020-06-09, version 8.13*

Do not update work classic crashes all the time the worst move I made

### 1/5 — Absolutely terrible.

*2020-06-03, version 8.12.3*

Constantly have to logout/login to have some chance of this app loading correctly. Try not to upload too much information otherwise it'll crash. Trouble entering text without the screen jumping around. Trouble saving completion notes without session timeout errors. Trouble loading more than one picture, trouble saving equipment details or service reports. Truly awful.

### 1/5 — Poorly executed app

*2020-03-05, version 8.12.2*

Doesn’t save data locally so if you lose signal you lose half the information.
Very clunky to use. Constantly locks up and needs to be reset.

### 1/5 — Service technician

*2020-03-05, version 8.12.2*

My company uses this program and I hate it so bad it half way works and it takes so long to upload one picture I would never ever use this application for my own business

### 1/5 — Worst fleet management app ever

*2020-01-12, version 8.12.1*

Save your money, go elsewhere. They were so helpful till the point of sale and now don’t give a stuff about helping with issues. The app constantly locks you out. Finding pics to upload from a library is useless, the list goes on.

### 1/5 — They charged me after I canceled

*2019-12-07, version 8.12.1*

I purchased this with tons of promise from the company. After a few months and 10 training sessions we were experiencing lost invoices, terrible integration with QuickBooks and a never ending series of online training. I canceled and went to another better software. now 6 months later I get an invoice for the 6 months after I canceled. When I called they said i can’t just cancel it , it was a contract... the thing is they interrupted access to my account because of all the issues I was raising so I could not use the software. This is the worst functioning software I’ve ever used. Terrible support and now they are trying to collect a for a full six months after their service was cancelled. Just like all Verizon services this one is horrible. Save your time, money and much frustration!!!!

Now after I canceled they are charging me for a full year of use because they decided internally to deny my cancelation. What a scam! Verizon is the worst company ever. Update it’s 2 years later and 2 collections agencies later and they are still trying to charge me when they breached the contract. 

The product never even truly worked the way they sold it to me.

### 1/5 — Absolutely Terrible

*2019-04-19, version 8.12.1*

We have been running this application for almost two years now. This has been one of the worst mistakes I have made for my company. There is absolutely no support from fleetmatics and we have been lied to from the start. They will make you believe that fleetmatics is the right solution for you and lead you on with countless lies. We have reached out north of 5 times to get help implementing the software but all we have recieved back is that they cannot help us more. Do not make the same mistake we did.

### 1/5 — Terrible system

*2018-07-05, version 8.12.0*

Total waist of money. Don’t by into the bull that the salesman tries to sell you on. It’s overly complicated and takes training that cost your field workers and admins time. Overly engineered and the admin system doesn’t work with iPad or anything other than explorer or chrome and I was told differently by the salesman. A friend has HouseCall pro and I’ve seen how easily it works. My suggestion is anything other than Verizon connect period.

### 1/5 — Crap app

*2018-06-08, version 8.11.6*

This app always goes down all the time and fixes are a joke 2.8 fix made app worse and now won’t work at all. I would not buy or use this app. Do yourself a favor find a new way to do your business and don’t waste your time with this app.

### 3/5 — Just updated

*2018-06-08, version 8.11.6*

Updated for bug fixes now having problems logging in. And when it finally logs in, it’s blank can’t see none of the icons

### 1/5 — ROTATE

*2018-03-20, version 8.11.3*

Can you PLEASE make the app rotate?  This shouldn’t be that hard. It makes using it with my iPad in a keyboard case useless.

### 3/5 — Bare Bones

*2018-03-10, version 8.11.3*

Have no choice but by to use this at work.Really slow at times and the UI is just hideous.Need a more substantial update and optimization for iPhone X.

### 1/5 — awful, always buggy, terrible GPS compatibility

*2017-12-27, version 8.11.0*

always a new bug one here and they don’t get fixed often. this app actually sends our drivers to the wrong location many times. always extremely slow and laggy.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes constantly

*2026-03-02, version 8.13.17*

The app could be great, but is constantly crashing. Many times the thing won’t open up and it just spins. Very infuriating when you need to start and stop a job.

### 1/5 — Not Working

*2026-01-21, version 8.13.17*

Stop Working On phone. Have everything updated and won’t work. Please fix

### 1/5 — No longer able to make calls through the app

*2025-12-10, version 8.13.17*

No longer able to make calls through the app.  Photos take forever to load.   Multiple bugs need to be fixed.

### 1/5 — Not Working

*2025-04-22*

Stop Working On phone. Have everything updated and won’t work. Please fix

### 1/5 — Worst work app ever

*2025-04-14, version 8.13.13*

Please, do not use this! Simply doesn’t do the basics!

### 1/5 — App no longer works

*2025-02-24, version 8.13.13*

App no longer works with new apple update and is unavailable on android. Very unprofessional

### 1/5 — Horrible Company

*2023-08-23, version 8.13.8*

The program was great, until it just wasn’t. Verizon has limited resources for customer support, they do not remove costs for field users when I terminate techs, the apps aren’t compatible with androids any longer. My techs can’t even create jobs in the field.  We are a 24/7 hvac service company and can’t creat jobs after hours. Our customers never receive their invoices if we email through the Verizon platform. The sync between fleet attics and quickbooks ALWAYS DISCONNECTS. I will be so happy when my contract is up.

### 1/5 — Awful reliability

*2023-07-21, version 8.13.8*

I’ve been using this app from day one , every single day. Every time you open the app up you have to close it and do it again. This happens multiple times throughout the day.

### 1/5 — Doesn’t work with iPad 10

*2023-06-07, version 8.13.8*

Doesn’t work correctly with iPad 10th generation. Constantly freezing on startup logo and nothing helps to start the app.

### 1/5 — Lazily made

*2022-06-22, version 8.13.5*

Notes section only has a small window where you can read/type in so you can only see 15% of what’s actually there. 

Have to manually capitalize new sentences in notes for some weird reason. 

Can only upload 1 image at a time to documents and half the time the app crashes while uploading. 

App crashes a lot.

## Most praised reviews (10 highest-rated)

### 5/5 — Helps save time

*2018-01-23, version 8.11.0*

Streamlines a lot of my processes, and cuts a lot of time down on the backend. Have been happy with the solution since I got it 10 months ago.

### 5/5 — CL Plumbing.

*2017-12-06, version 8.11.0*

Been on this with this software now for 4 years and to be honest I don’t know how I survived with out it in the past. 
I’m more organized. 
Easy to keep track on who owes what. 
( god knows how much I lost before I had this software) 
Most importantly it’s easy to use when out in the field and in the office. 
Most importantly the costumer service are always around and extremely helpful. 
Paul.

### 5/5 — This app has revolutionised my working life.

*2013-05-03, version 4.9*

I am a small plumbing business and used to find that I would often get too busy and forget about a job or forget to invoice a job which I had completed. Since I have been running my jobs through connect2field I never forget a job or more importantly, never forget to invoice my completed jobs. I can also invoice immediately. I no longer need to ring my plumbing and gas engineers to get an update 5 times a day. This has allowed me to take on more work, improved my cash flow and my profitability. I don't know how I survived without it. It's the best software that i could ever imagine to run my business. Thank you.

### 5/5 — Great app

*2012-11-12, version 4.6*

Using on an iPhone 4 s very easy to use
Great work flow easy to use and very great features. 
Love the capture signature and photo attachment feature

### 5/5 — Brilliant App!

*2012-07-20, version 4.4*

Awesome app - easy to use. Helping my team get there jobs done properly & on time!

### 5/5 — Connect2Field & Me

*2012-07-20, version 4.4*

Connect2Field has helped my business to get more organised. The app is very easy to use

### 5/5 — Great Application

*2012-07-20, version 4.4*

This app has really helped my business by making it easy to dispatch job information to my fieldworkers. It's great that they can now upload photos and documents on the job. Highly recommend!

### 5/5 — C2F

*2012-07-15, version 4.4*

Awesome app - taking our business to a whole new level.

### 5/5 — Awesome App

*2012-06-05, version 4.3*

Connect2Field really helped me streamline my business and this App just adds to that.
Keep it up Connect2Field!

### 5/5 — Great App

*2012-05-27, version 4.3*

This app as helped my business run much more efficiently.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
