# Work Diary Pro — user reviews > 89 indexed App Store user reviews of Work Diary Pro by SMC Analysts Ltd, rated 4.50/5 from 31 ratings. - Source: https://appshunter.io/ios/app/work-diary-pro/id506755859/reviews - App overview in markdown: https://appshunter.io/ios/app/work-diary-pro/id506755859.md - Rating breakdown: 5★ 23 · 4★ 5 · 3★ 0 · 2★ 1 · 1★ 2 ## What do users think of Work Diary Pro? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 Great for tracking work - 👍 Excellent for invoicing - 👍 Useful reports - 👍 Adaptable and versatile - 👍 Saves time - 👍 Good for organizing - 👍 Keeps users organized - 👍 Highly recommended - 👍 Good customer support - 👍 Accurate time tracking - 👍 Simple to use - 👍 Great value - 👍 Powerful tool - 👍 Streamlines admin **Cons** - 😞 Too complicated - 😞 Non-intuitive - 😞 Difficult setup - 😞 Limited options - 😞 No iPad support - 😞 Syncing issues - 😞 Hard to edit categories - 😞 Poor user interface - 😞 Waste of money **Commonly reported bugs** - Code already exists error - App crashes on startup - App crashes when tapping Report or More - App crashes when clicking more tab - App won't open - Syncing across devices not working **Most requested features** - Tutorial video - Option to keep existing code - Paste picture in notes - Start and stop buttons for time and distance - Backup and restore using Dropbox - Sync directly to calendar - Calendar to go three months in advance - Notes available in PDF view ## Newest reviews (14 of 89) ### 2/5 — Meh *2018-02-08* Very non intuitive, minimal tutorials, tons of set-up on the front-end. Pretty hard to edit work categories. Templates are not overly useful - certainly for my job they aren’t. Frankly, as far as a user-experience goes, I much preferred setting a timer every 15/20 minutes and just putting down what I was doing. I gave 3 stars but I might be too generous there. ### 4/5 — Solid App *2017-07-20* Upgraded to PRO because of the other useful features on the app. It does need a better User Interface design, but other than it's great! ### 4/5 — Very nice program *2016-10-01* Really like the program. Easy to download the data by sending reports to your self. The reason it gets 4 stars is instead of giving us faithful user an upgrade of Cloud, we are being forced to upgrade to Work Diary Pro - Cloud. ### 5/5 — Work Diary -Perfect *2016-04-27* This by far is one of the few Apps that actually delivers results. It is the single most important app for me to track my time and activities as a consultant. Exceeds expectations ### 5/5 — Perfect *2016-04-20* Exactly the right amount of detail without being a burden to use on a daily basis. I needed an app that offered easy use and didn't try to replicate a "time entry system", yet fully documented my productivity. Great job!... keep up the good work! ### 5/5 — Excellent App! *2016-04-12* This has been really useful in planning and recording work activities. A bit of time for setting up the system is needed, but I have found that this app is invaluable. ### 5/5 — Excellent app *2015-07-23* Does what it's supposed to and keeps me organized, especially when working on multiple projects and job sites. ### 5/5 — Perfect *2015-07-04* This app is super easy to use and does exactly what I need it to. Tracks hours accurately, assign to a job or job site, with space for notes on what I did. The reports are easy to read and a snap to export. Excellent app! ### 5/5 — My Review-Work Diary Pro *2015-05-05* Fantastic app exept for one problem, no backup and restore for the data. You can use iCloud restore but you other apps and data. Wish you add the option to backup and restore using DropBox. ### 5/5 — A MUST HAVE *2015-04-30* I use this app daily. By far, one of the best app purchases I've made. What is even more impressive, is the support you get from the program designer. I'm in Canada, they're in England. Great, timely responses to emails and follow-ups! ### 5/5 — Excellent app and support *2015-04-29* Great app, keeps a daily record of all my work with comprehesive reports. Contacted the developers after an iOS update stopped some features working, who immediately got back to me (on a Sunday) and put an update in progress even offering me a manual update as soon as they found a fix, excellent support, very pleased, great value. ### 5/5 — Excellent Ap *2015-04-28* An Apple update interfered with some features. I had an immediate reply from developers who said a fix was imminent - and it was. Thoroughly recommend this app. ### 4/5 — Can't email developer about issue *2015-04-16* Been a brilliant app but after latest iPhone 6 update the app crashes out when you click the more tab so I can't complete any reports or back up data?? ### 3/5 — Please fix!!! *2015-04-16* Excellent app. I can't use the report feature since upgrading to iOS 8.3 though. Please fix!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointed didn’t work for my job *2023-10-31* Not manny options sorry I paid for this delete ### 1/5 — No iPad support *2020-01-25* Bought this app thinking it would be a good purchase for my work but It doesn't support iPad very well at all would like to be able to use this app in landscape. **Developer response:** Like a lot of iPhone apps, it runs on the iPad on an iPhone style window. It was primarily designed for iPhone use, and therefore doesn't operate in landscape, as there's no need for it to do so on the iPhone. However, the reports do display in landscape. I'd be interested to hear your comments on the actual functionality of the app? Regards, Stephen Campbell SMC Analysts Ltd ### 1/5 — Syncing - give me a break *2019-04-24* Does not sync across devices **Developer response:** You can upgrade to “Work Diary Pro - Cloud”, which does sync across devices. Regards, SMC Analysts Ltd ### 1/5 — Rubbish App *2015-12-13* Crap add, all I want is something that is going to be easy to keep track of my day to day activities and plan ahead, not this crap. ### 1/5 — Disappointing. *2015-04-17* Started off well now won't even open. I can't get in contact with the developer. ### 1/5 — Crashes on startup *2015-04-15, version 1.1.4* Running on iPhone 5s Crashes on launch, app support takes you to a place holder website ### 1/5 — Crashing *2015-04-15, version 1.1.4* When I tap Report or More the app crashes. No support, loved this app before the problems. Please fix and send out a update. ### 1/5 — No reports *2015-04-13, version 1.1.4* Touch report button and it crashes. No tech support either ### 1/5 — Angry *2013-11-06, version 1.1.1* Angry ### 1/5 — Too complicated *2013-01-19, version 1.1.1* I just need a diary app to log and save my appointments judging by the reviews it seemed ok but after buying this app I find it too fussy too many setup features I would like my money back ## Most praised reviews (10 highest-rated) ### 5/5 — Dr *2026-08-20* Very good utility. Records all my extra work for easy and accurate invoicing ### 5/5 — Insteelation *2024-02-18* Works very well to keep invoices simple Relevant days work sent separately to clients to back up invoices Great app. I’ve used for many years **Developer response:** Many thanks for your review. Much appreciated. ### 5/5 — Excellent *2022-06-12* A faff to set up & I nearly gave up but once it’s set up for your personal needs it’s brilliant. Developer answered email quickly and was prepared to help. If I was to make a suggestion, perhaps a tutorial video in the public domain may negate initial confusion for those of us unfamiliar with setting up from scratch? Nonetheless excellent working hours diary tracker ### 5/5 — Great app but need some improvement. *2021-12-08, version 1.5.3* I use it for construction. And many times I write down the work category it say: Code already exists. Cause I have hundreds. So can you add option to keep it this code. So much time to find sometimes the existing one. And it will be nice if I can past pic at note section. I will really appreciate it. Or If you make a pro max version with those improvements I will happy to pay for it. ### 5/5 — Serviceman *2018-12-13* Works for me, would be good if you could add start & stop buttons for time & distance travelled. ### 5/5 — KJL *2018-11-15, version 1.3.3* An excellent app, incredibly useful, well set out and easy to use. Wouldn’t be without it. ### 5/5 — Great job *2018-05-31* Really good. Everything I need to record work times and details Awesome Thank you ### 5/5 — Work Diary pro *2017-12-10* Excellent app,& easy to use ! ### 5/5 — Great *2017-07-12* Use this product every day. ### 5/5 — A great option for a small business operator *2016-11-07, version 1.3.3* Work diary pro has been awesome for me- using voice text my diary is always with me- and able to be updated while I'm on the job. I never miss a job and highly recommend this to anybody! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*