# WorkCare WorkMatters — user reviews > 46 indexed App Store user reviews of WorkCare WorkMatters by WorkCare Inc., rated 1.20/5 from 52 ratings. - Source: https://appshunter.io/ios/app/workcare-workmatters/id1523638207/reviews - App overview in markdown: https://appshunter.io/ios/app/workcare-workmatters/id1523638207.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 47 ## Newest reviews (16 of 46) ### 1/5 — Worse app ever *2021-10-06, version 2.12* This app is required by my employer to use and it’s obvious that the company that made it does not care about functionality just bottom line. The app never loads or literally takes forever. Even after several times. When you update the app it’s broke. If this company actually cares they would get people on it. ### 1/5 — The worst customer service people there useless *2021-10-06, version 2.12* Horrible customer service lady, incompetent ### 1/5 — Does not work on iOS 15 *2021-09-28, version 2.11* This app does on work with iOS 15.0. It just crashes and can’t even open it. It has not worked on cell signal since April 2021. You can only complete an offline survey, which means your employer does not get notified that you completed it. So then you have to forward proof and it defeats the whole purpose of the app. It did work on WiFi until I upgraded to iOS 15.0 and now it is completely useless. What a waste of time and money. ### 1/5 — Crap app *2021-09-23, version 2.11* Barely works half the time and no longer works on iOS 15 ### 1/5 — Terrible app *2021-08-30, version 2.11* It worked fine for few weeks. Then suddenly I can’t login after the app said it’s gonna upgrade. It kept showing initializing WorkMatters, however, it took forever and I just can’t login. I tried to delete the app and re-download it, won’t help at all... ### 1/5 — Absolutely terrible *2021-05-10, version 2.6* I use this daily due to a mandatory measure from my employer. It will completely sign you out at random times especially when your phone changes from cellular to WiFi. There is no remember me option. No quick sign in option. The questionnaire doesn’t ask the correct questions to verify if you’ve got COVID or you stubbed your toe. The only question it should be asking is if you “think” you might have the novel virus. The secondary screening is even more of a joke and when a HR person calls you they literally ask the same questions and then tell you it’s up to you and your manager if you should stay home. The very existence of this questionnaire is an invasion of privacy and violation of human rights. Yet if we at this company want to keep our jobs we are required to do it. ### 1/5 — Horrible App *2021-05-03, version 2.6* As a daily user, I can tell you this app is just dreadful. It crashes EVERY TIME there is an update. (No, that’s not an exaggeration.) it’s slow and freezes routinely. If you want to ensure you frustrate and anger your employees before they get to work, than this is the app for you! ### 1/5 — Cannot even take the test anymore *2021-03-08, version 2.5* Two days into using this app and it doesn’t even give me the option to take the test anymore. Also on the second day, I clicked through all the options as I don’t have symptoms, haven’t had Covid, etc. and it told me I was low risk and I should stay home. Luckily my work allows us to fill out a paper form instead so I was able to come in. ### 1/5 — Terrible Implementation of a simple process *2021-02-22, version 2.5* This app is plagued with issues. It’s very frustrating to use because you never know if it’s going to work from one day to the next. It has login issues almost weekly, and it makes what should be a simple daily 1 minute survey a constant annoyance. It randomly seems to stop allowing faceid, and needs to be completely reset when this happens. It has to be re-logged into immediately after the app is minimized or the phone gets locked. Also, my login, which I know for a fact is correct, stops working for no apparent reason at times. ### 1/5 — Typical corporate *2021-02-02, version 2.5* Sold app to a company stating money savings or to save time. False.. work matters times out because they have terrible servers . Employees will waste 20 minutes just to compete a survey ### 1/5 — Buggiest App I’ve ever seen *2021-01-14, version 2.5* This app is an embarrassment to software developers everywhere. It’s slow, crashes frequently, times out constantly, and is, in general, less stable than a meth addicted ferret. Plan on having at least 45 minute to navigate a three question survey and be prepared for the app to completely lose your identity and have to go through a full logon with verification every day. ### 1/5 — Ridiculous *2021-01-05, version 2.5* More bugs than Maine in June. Have to back up over and over to get through the screening. Changes yesterday’s green screen to red. Then locks up and you can’t even log out and start over. Tech support says to reload from the App Store but that doesn’t fix anything. ### 1/5 — Not good *2020-12-07, version 2.4* First I must acknowledge that it is not actual medical advice each time I use the app. If I do not I cannot go to work. Thanks lawyers. Then the green ok screen times out by the time I get to work. Then I have to waste time finding the notification in order to get in the door. Very poor use experience! ### 1/5 — Arduous login *2020-12-06, version 2.4* Touch ID will no longer work. Login is tedious for no reason at all. ### 1/5 — Not working *2020-12-01, version 2.4* Stopped letting me do my daily screening. The option is no longer there. ### 1/5 — Awful *2020-11-24, version 2.2* Logs you out. Difficult password. Stupid questions. Waste of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolute Garbage *2022-06-07, version 2.19* Now that I’m actually sick and need to use this app for work, it won’t log me in. I “successfully “ change my password and it still won’t log me in. “Wrong user name or Password”. It’s the right user name since it gave me my personal questions to change the password and then the new password like the old ones don’t work. GARBAGE. You know it’s me, I obviously have the personal backup questions - how about just logging me in? ### 1/5 — Version 2.19 does not accept my login *2022-06-03, version 2.19* Even after resetting my password, the app does not accept my username + password. ### 1/5 — The Bright Side… *2022-04-22, version 2.18* My company requires their employees to use this service to for COVID screening. It is absolutely horrible. Looking on the bright side, however, if the quality of this app and service is an indicator of the service cost, at least my company is getting this for VERY cheap. 😊 ### 1/5 — Horrible forced to use by work *2022-03-25, version 2.17* I am forced to use this app by the company I work I work for and have previously been able to log in. Now, no matter how many times I change the password and the app tells me that I successfully have changed the password. I am still unable to log in. And I need to use this for work. Fix your app. This new update fixes nothing ### 1/5 — Terrible app *2021-11-10, version 2.12* Deleted my previous review. Buggy, slow, logs you out, does not upload photos. A third grader with an etch a sketch could write a better app. Avoid using of you can. ### 1/5 — Worst app ever. *2021-10-21, version 2.12* I gave this stupid app one star because I had to. This is the worst app in the App Store. Required by my company to go to work, I have spent countless hours watching the wheel spin only to realize it’s not going to load the page. ITS ALWAYS DOWN OR BROKE. Of course when it’s broke I have to go to work and go through a full on health screen by security. Thanks Workmatters for giving us a perfect piece of crap. ### 1/5 — App doesn’t work *2021-10-20, version 2.12* App literally never works Never loads Never logs me in The UI is horrible When you take the daily assessment, the pop up dialog is never centered horizontally or vertically, just lazy coding. ### 1/5 — This app is trash *2021-10-08, version 2.12* Do they even attempt to use it before they release an update? ### 1/5 — Racism App name *2021-10-07, version 2.12* f u matter ### 1/5 — Excruciatingly bad app *2021-10-06, version 2.12* App and website frequently down. Zero customer support. Fails to allow login when using correct credentials.when it works it is Slow, slow, slow. Why do employers force employees to waste so much time suffering this app and company? ## Most praised reviews (6 highest-rated) ### 5/5 — More convenient than the website *2020-10-10, version 2.1* I spent half my time entering my credentials for the website every day. Now, I can simply open the app and get straight to taking the daily screening. As an added bonus, I pinned the app to my home screen, so now I am more likely to remember to take the screening before I leave my house instead of taking it in my car in the parking lot. ### 5/5 — Easy to use *2020-10-08, version 2.0* Very easy to use. ### 4/5 — It’s alright *2020-12-18, version 2.5* I’m glad my company is using this, it’s not hard to just screenshot my green screen + it emails you also. My only complaint is that it never keeps me logged in, so I have to do that every day. ### 3/5 — Works fine for me *2021-10-11, version 2.12* Not the easiest app to use but works ok. No issues I could not figure out. ### 2/5 — Issues with IOS 15 *2021-09-22, version 2.11* Upgraded to the new IOS; no longer can access Daily Screening… shuts down the app… 🤦‍♂️ ### 2/5 — Feedback *2020-12-01, version 2.4* Employees asked if you could make it so it doesn’t time out so quickly or have to keep entering your email and password every morning. Face ID is nice, but a lot of employees use androids and not iPhones. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*