# Workforce by Uptick

> Field service management app for technicians with job details, scheduling, and offline access. (iPhone/iPad app by Uptick Pty Ltd.)

- Source: https://appshunter.io/ios/app/workforce-by-uptick/id1458293044 (this page in markdown: same URL + `.md`)
- Developer: [Uptick Pty Ltd](https://appshunter.io/developer/1458293043)
- Category: Business
- Price: Free
- Rating: 3.80/5 from 10 App Store ratings · 30 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 118 MB
- Languages: American English
- Released: 2024-01-03
- Data updated: 2026-09-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/workforce-by-uptick/id1458293044/reviews.md

## What is Workforce by Uptick?

Keep field technicians moving.
Increase productivity and allow technicians to solve problems in a fraction of the time with automated routine maintenance, services and call-outs with Uptick Workforce. With built-in Australian safety and legislative standards, Uptick Workforce is a powerful, easy-to-use app designed for the Fire Protection, HVAC, Audit and Essential Service Industries.

You’ll be in safe hands and good company.
Trusted nationally, more than 2000 technicians use Uptick to service one in four commercial buildings and 2M+assets Australia-wide.

ACCESS COMPREHENSIVE JOB DETAILS IN THE FIELD:
Building maintenance has never been easier. Reduce downtime, increase productivity and solve problems in a fraction of the time with access to comprehensive property and service history, geospatial floorplans and asset data in the palm of your hands.
- View property access & key information
- Click-to-call site & job contacts
- Easily complete & submit electronic OH&S & site induction forms.
- Locate assets throughout entire buildings across multiple floors with Geospatial mapping & floorplans
- Comprehensive service & repair history
- Prompts to help you service with accuracy & to legislation
- Capture asset & property images or videos

TASK ALLOCATION & DAILY SCHEDULE:
Get a comprehensive overview of tasks allocated and completed via the beautifully designed dashboard, calendar or list views.
- Live scheduling & task updates
- View, edit & add upcoming appointments
- In-app location map & directions from job-to-job
- Intuitive task list timeline
- Real-time progress status updates
- Telemetry: confirm site attendance, allow schedulers to better understand your location to improve same-day scheduling, and monitor for any OHSA incidents (if enabled).

OFFLINE ACCESS:
Eliminate downtime when working below ground or in remote areas with complete access to all features offline. When connectivity restores, data syncs back to the office automatically.

SIMPLE TIMESHEETS & PRODUCTIVITY
Easily record travel time and the beginning and end of each job with one click.
- Track real-time billable hours
- Get a comprehensive overview of task completion & travel times

ON-THE-GO QUOTING & PURCHASE ORDERS:
Save time and reduce paperwork. Easily create Defect Quotes and Purchase Orders from the field, syncing automatically with the office for processing.
- Easily insert asset photos & videos
- Choose from pre-loaded products, materials & notes
- Get PO’s approval instantly

DIGITAL LOGBOOKS:
Ditch the paper, secure your data and know exactly what to report on for each asset with Digital Logbooks.
- in-built Australian Safety Standards AS1851 – 2012
- Easily access with the in-app camera and a QR code
- Electronic Signature
- Digital copy is left on-site for authorities via a scannable bSecure QR code

## Key features

- Access comprehensive job details in the field
- Geospatial mapping and floorplans
- Live scheduling and task updates
- Offline access to all features
- Simple timesheets and productivity tracking
- On-the-go quoting and purchase orders
- Digital logbooks with Australian safety standards

## Recent user reviews (10 of 30)

All indexed reviews: https://appshunter.io/ios/app/workforce-by-uptick/id1458293044/reviews.md

### 1/5 — Has to be a better option…

*2026-08-12*

I’ve used other software to enter sprinkler inspection and backflow reports previously. None have been this complicated for no reason. Upon creating an asset for a backflow you must enter all the specific details, serial number, size, make, model, etc. Then when generating a “form” or report within the app, you must re-enter this information. It does not save your backflow test testing number or gauge information. Create hours of extra field work over the course of a year.

### 1/5 — Horrible App, extra work…

*2026-07-31, version 26.7.1*

App is a pos compared to ServiceTrade, over complicated for no reason and clunky user interface on mobile end. Requires assets to be made multiple times when returning to a site for a different inspection, annual, quarterly, etc.

### 3/5 — Filters

*2026-07-23, version 26.6.1*

Filters dont work properly on ios, cant filter assets by last service date. There is an option for it but it doesnt actually do anything.

### 1/5 — Clunky and more work than ever in industry history, great for the people behind the desk

*2026-06-15, version 26.4.5*

🍌

### 1/5 — Uptick

*2025-11-19, version 25.10.1*

Nonsense app . Behaves in a way that makes no sense and actions are random. Mishmash of tick boxes that have been tacked together over the years with no sensible planning.

### 1/5 — Uptick

*2025-11-06, version 25.10.0*

Nonsense app . Behaves in a way that makes no sense and actions are random. Mishmash of tick boxes that have been tacked together over the years with no sensible planning.

### 1/5 — Worst app ever created.

*2025-11-06, version 25.10.0*

See title.

### 5/5 — Julian Pinzon

*2025-10-30, version 25.10.0*

Nice app for Fire company

### 1/5 — Lastest Update Terrible

*2025-08-28, version 25.7.2*

Lastest update has made it slow and constantly reloads. Option to stay signed in gone

### 1/5 — New update is terrible

*2025-08-05, version 25.7.1*

Used uptick for years and this new update almost makes it unusable. So slow and hard to read. Have to jump through hoops to update tasks/close jobs off

## Frequently asked questions about Workforce by Uptick

### What does Workforce by Uptick do?

Workforce by Uptick is a mobile application designed to help field technicians increase productivity and efficiency. It provides access to comprehensive job details, allows for task allocation and scheduling, enables on-the-go quoting and purchase orders, and includes digital logbooks. The app also offers offline access to all features, ensuring continuous operation even without connectivity.

### What are the key features of this app?

Key features include accessing detailed job information like property history and asset data, geospatial mapping for locating assets, live scheduling with real-time updates, offline functionality, simple timesheet recording for billable hours, creating quotes and purchase orders in the field, and digital logbooks compliant with Australian safety standards.

### Is Workforce by Uptick free to use?

Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees required to download and use the core functionalities of the application.

### What industries is this app designed for?

This app is specifically designed for the Fire Protection, HVAC, Audit, and Essential Service Industries. It incorporates built-in Australian safety and legislative standards relevant to these sectors, making it a tailored solution for technicians working in these fields.

### Can I use this app without an internet connection?

Yes, the app offers complete offline access to all its features. This is particularly beneficial for technicians working in areas with poor or no internet connectivity, such as underground locations or remote sites. Data will automatically sync back to the office once connectivity is restored.

## Version history (last 5 releases)

### 26.8.3 — 2026-09-03

- Bug fixes and enhancements.

### 26.8.2 — 2026-08-26

- Bug fixes and enhancements.

### 26.8.1 — 2026-08-21

- Bug fixes and enhancements.

### 26.8.0 — 2026-08-18

- Bug fixes and enhancements.

### 26.7.2 — 2026-08-06

- Bug fixes and enhancements.

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## More apps by Uptick Pty Ltd

- [Logbooks by Uptick](https://appshunter.io/ios/app/logbooks-by-uptick/id1469009164)

All apps by Uptick Pty Ltd: https://appshunter.io/developer/1458293043

## Related topics

[uptick](https://appshunter.io/ios/topics/uptick) · [workforce by uptick](https://appshunter.io/ios/topics/workforce-by-uptick) · [workforce uptick](https://appshunter.io/ios/topics/workforce-uptick)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*