# Workiz Field Service Software — Schedule. Invoice. Automate

> Field service management software for scheduling, invoicing, and team coordination. (iPhone/iPad app by Send A Job Inc.)

- Source: https://appshunter.io/ios/app/workiz-field-service-software/id1469769810 (this page in markdown: same URL + `.md`)
- Developer: [Send A Job Inc](https://appshunter.io/developer/1247265704)
- Category: Business, Productivity
- Price: Free
- Rating: 4.60/5 from 2,135 App Store ratings · 123 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 191 MB
- Languages: American English, European Spanish
- Released: 2019-08-15
- Data updated: 2026-08-27
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/workiz-field-service-software/id1469769810/reviews.md

## What is Workiz Field Service Software?

Manage jobs from the field and keep track of your business no matter where you are with our easy-to-use mobile app

Control your business from the road

You can manage communications between techs and customers, review daily jobs, and handle administration wherever you are. 
 
Fully align with your team

With the fully synchronized app and platform, your techs and dispatchers all get updated about new jobs and schedule changes in real-time. 

On-the-go job management 

Streamline your processes and keep your teams organized so they get their jobs done faster and keep your customers happy.

Download the Workiz app today!

## Key features

- Job management from the field
- Real-time team synchronization
- Customer communication management
- On-the-go scheduling
- Streamlined business processes

## What do users think of Workiz Field Service Software?

Overall sentiment: negative

**Pros**

- 🚀 Great business tool
- ⭐ Excellent app
- 👍 Convenient and easy to use
- 🔥 Awesome for service businesses

**Cons**

- 💰 Very expensive
- 🐛 Glitchy and buggy
- 🤖 Poor customer service
- 🔒 Difficult to cancel subscription
- 🤔 Misleading sales practices
- 🚫 Unreliable features
- 🤯 Terrible after update

**Commonly reported bugs**

- Missed calls and notifications
- Syncing and connectivity issues
- Crashing and freezing
- Invoicing and payment problems
- Scheduling and calendar bugs

**Most requested features**

- Separate apartment line in address
- Ability to log in on multiple devices
- Landscape mode for iPad
- Lunch break button
- Tip option for customers

## Recent user reviews (10 of 123)

All indexed reviews: https://appshunter.io/ios/app/workiz-field-service-software/id1469769810/reviews.md

### 1/5 — Unprofessional

*2026-08-06, version 4.246*

Cancelled my subscription with no notice. As you contractors know we are very valuable and sensitive tax information entrusted to store in this app. Sending invoices every week. We cannot afford to lose valuable information or be held up for a week. Terrible business. We should be paid for using this app. !!!CAUTION!!!!!

### 1/5 — Would not recommend

*2026-08-04*

We had used Workiz for about a year or two for some of our businesses and had two accounts. We switched to a better alternative that was considerably cheaper and offered more. I canceled one of our accounts out, but the other one I completely forgot about and they were still billing at 199 a month. After requesting to cancel at the end of July, the first person said that they would refund if another payment was taken out. Second person who called to basically ask why we are leaving and to say they have a 30 day period, That helps us gather information before they are allowed to cancel and will not refund any money. The bothersome part is the communication on their side. As well as the CRM isn’t extremely user-friendly I have a dozen I’d recommend in place.

### 1/5 — Don’t even attempt

*2026-06-25, version 4.240*

This is by far the worst platform and service out there ! There is absolutely no help or onboarding ! Save your time and find something else !

### 1/5 — Can’t cancel my subscription, stupid rules.

*2026-05-09, version 2.232*

Workiz took our money for an annual plan even though we asked to cancel our account.  We would like to request a refund. Your team hasn't been responding to us since April 28th regarding the account cancellation. We would like to immediately receive a refund and get our account cancelled.

### 4/5 — Like about 95%

*2026-05-01*

Enjoying using the app for our fire protection business, however when I click on the clients icon, the app gets stuck on that page and I can’t go back to the home screen , so I have to close out of the app entirely. Also, would be nice to have “files” or “documents” accessible on the app by client, not just by the job. 
Otherwise, very useful app for field techs and office staff on the go.

**Developer response:** Thank you for your feedback, Robynntroy!

Hi Robynntroy, thank you so much for the review and for trusting Workiz to power your fire protection business! We are thrilled to hear that our app is a useful tool for both your field techs and office staff.

We truly appreciate the detailed feedback, as it helps us push that "95%" to a full 100%. Regarding your points:

Client Icon Issue: We’re sorry to hear about the app getting stuck on that page. We want to look into this immediately. Please ensure you have the latest update installed, or reach out to us at support@workiz.com so our technical team can investigate why the screen is freezing for you.

Files by Client: This is a fantastic suggestion! We understand how helpful it would be to access documents at the client level rather than just by the job. I’ve shared this directly with our Product Development team for future updates.

Thank you for helping us make Workiz better every day. We’re glad to have you with us!

The Workiz Team

### 1/5 — Garbage

*2026-03-30, version 4.226*

Garbage app always freezes and crashes waste of time

### 1/5 — Restricts access to customer information

*2026-03-29, version 4.226*

If you don’t have an active paying account with this company they will not let you access customer information on mobile. Keep in mind you can do everything that this app can do and more with QuickBooks for hundreds less per month, which is what I use now. Do not bother.

### 4/5 — Slow

*2026-03-26, version 4.226*

My only complaint is how so slow the app is adding products to jobs. It takes 10-20 seconds to search a part.

### 5/5 — Good

*2026-03-24, version 4.225*

Good

### 1/5 — Fake discount

*2025-12-01, version 4.211*

I received emails saying that the promotion would end soon, but there was no discount in my personal account. No one responded to me or helped me in support. They just teased me with these discounts, but these discounts are only in the picture. In fact, I didn't have any discounts in my personal account

## Frequently asked questions about Workiz Field Service Software

### What does this app do?

This app allows field service businesses to manage jobs, customer communications, and schedules from their mobile devices. It synchronizes in real-time with its platform, ensuring all team members have the latest information on new jobs and schedule changes.

### What are the key features of this field service app?

Key features include on-the-go job management, the ability to control business operations from the road, seamless communication between technicians and customers, and real-time updates for the entire team. It aims to streamline processes and keep teams organized.

### Is this app free to use?

The provided information indicates the app has no in-app purchases or ads, suggesting a freemium model. This typically means there's a free version with core functionality and potentially paid tiers for advanced features or unlimited use.

### Who is this app designed for?

This application is designed for field service businesses and their mobile workforce. This includes technicians who need to manage their jobs in the field and dispatchers who coordinate schedules and team activities.

### How does this app help manage jobs?

The app facilitates on-the-go job management by allowing users to review daily jobs and handle administrative tasks from anywhere. Its real-time synchronization ensures that all team members are updated on job statuses and schedule changes, leading to faster completion times.

## Version history (last 5 releases)

### 2.250 — 2026-08-26

Workiz new version includes:
  - Minor bug fixes
  - Improved speed, performance and stability

### 2.249 — 2026-08-23

Workiz new version includes:
  - Minor bug fixes
  - Improved speed, performance and stability

### 2.248 — 2026-08-16

Workiz new version includes:
  - Minor bug fixes
  - Improved speed, performance and stability

### 4.247 — 2026-08-11

Workiz new version includes:
  - Minor bug fixes
  - Improved speed, performance and stability

### 4.246 — 2026-08-04

Workiz new version includes:
  - Minor bug fixes
  - Improved speed, performance and stability

## Apps similar to Workiz Field Service Software

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*