# Workpal for SG Public Service — user reviews > 51 indexed App Store user reviews of Workpal for SG Public Service by Government Technology Agency, rated 4.90/5 from 7 ratings. - Source: https://appshunter.io/ios/app/workpal-for-sg-public-service/id1329488106/reviews - App overview in markdown: https://appshunter.io/ios/app/workpal-for-sg-public-service/id1329488106.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (17 of 51) ### 1/5 — New update *2025-08-06, version 2.17.0* crash crash crash🤯🤯👎👎 ### 2/5 — Better before update *2025-07-04, version 2.16.0* It used to be so easy but now keeps buffering ### 1/5 — App kept crashing when checking leave balance *2025-06-29, version 2.16.0* The app kept crashing when trying to check leave balance after the last app update. Pls do something about it ### 1/5 — Bonus features doesnt work *2025-05-18, version 2.14.0* Book cowork at resource doesnt work. ### 1/5 — Improve the interface and speed please *2024-07-31, version 2.7.0* Cannot withstand high volume and hangs when many users are trying to log in at the same time. Makes people very frustrated. ### 1/5 — No option to withdraw or cancel for CICO *2024-07-02, version 2.6.0* There’s no option to withdraw or cancel for Clock in or Clock out for primary officer user, which is troublesome. If accidentally submit to the wrong approving officer due to system lag or so, there’s no button for amendment, withdraw or cancel! ### 1/5 — Unbelievably bad app *2024-04-17, version 2.4.1* Unreliable and keep crashing. Some functions need u to log out and log in numerous times. ### 1/5 — Fraud. *2024-04-11, version 2.3.10* Don’t know how you could get a score of 4.4 ### 1/5 — App keep crashing *2024-04-02, version 2.3.10* Either bring back Pac@gov or do better! App keeps crashing when trying to apply for leave or MC etc which is so not user friendly. It’s disgusting that public servants have to deal with this nonsense app. ### 1/5 — Applying unrecorded leave *2024-03-31, version 2.3.10* App keeps on auto closing while keying in the details. Unreliable app ! ### 1/5 — App crash *2024-03-18, version 2.3.10* Ever since the ios upgrade (late Feb), the app keeps crashing especially when applying for leave. Please stabilise the app as it’s very troublesome to apply via the website. ### 1/5 — Crashing on iOS 17.3 *2024-01-30, version 2.3.5* Ever since i updated my device, app keeps crashing on startup, tried reinstalling and still no luck. ### 1/5 — Cannot switch to SingPass login *2024-01-11, version 2.3.3* Multiple times trying to login but failed ### 2/5 — Pls do something about the resource booking *2024-01-06, version 2.3.3* Why is it not possible to make any booking for spaces under ‘book cowork & resource’? I have tried multiple times and it always come out as ‘something went wrong- visit help centre’. Is there something wrong with the app or is it my hp settings? Have happened every time. ### 2/5 — App constantly crashing *2023-10-05, version 2.2.4* App keeps crashing resulting in poor user experience. Everything else is okay. ### 1/5 — App keeps crashing *2023-09-28, version 2.2.4* Cannot submit leave because the app keeps on crashing ### 1/5 — PAYOUT *2023-09-21, version 2.2.2* cant even give proper payout due to system down! Always maintenance and also problem with payout Problem many many ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2025-09-29, version 2.18.1* App just crashes and refuses to load ### 1/5 — Is this app maintained? *2025-08-26, version 2.17.2* Used to be able to book resource via Workpal app a year ago but it doesn’t seem to be working anymore. “Report Issue” function also not loading so I can’t report errors. Would appreciate if this were fixed 🙏🏻 ### 1/5 — Unable to work *2025-08-13, version 2.17.2* Worked fine previously. But I’ve been unable to open the app. Each time I click on it, it opens and closes immediately. Delete app and downloaded it again. Same issue. Wondering if this supports iPhone 8plus users? ### 1/5 — Unable to go into the app *2025-08-11, version 2.17.0* It will auto exit when I click on the app ### 1/5 — App bug *2025-08-11, version 2.17.0* The app will crash if you try to launch it ### 1/5 — App crashing *2025-08-11, version 2.17.0* Unable to use please fix asap ### 1/5 — Cannot open the app after updating *2025-08-10, version 2.17.0* Cannot open the app after updating. Is nobody monitoring the performance of the app? ### 1/5 — Help *2025-08-09, version 2.17.0* Cannot launch the app ### 1/5 — App crash *2025-08-09, version 2.17.0* App can’t open at all with the recent updates. ### 1/5 — app issue *2025-08-06, version 2.17.0* after the recent update, the app cannot be open at all. ## Most praised reviews (10 highest-rated) ### 5/5 — Is this the mobile front end for HRPS? *2025-04-22, version 2.13.2* Is this the mobile front end for HRPS? ### 5/5 — Great app! *2023-04-26, version 2.1.28* This is very useful app! Hope to see more apps on it soon! ### 5/5 — Good App *2023-04-26, version 2.1.28* Convenient and easy to use! ### 5/5 — Interface *2023-04-26, version 2.1.28* Friendly user interface ### 5/5 — App review *2023-04-26, version 2.1.28* Nice and easy app! ### 5/5 — New version *2023-02-13, version 2.1.26* New version is more feature rich ### 5/5 — Very convenient App 👍🏻👍🏻👍🏻 *2022-03-30, version 2.1.8* Great app! Very convenient to use, not complicated, straightforward! It allows me to use my mobile phone to access common services, or even book meeting rooms on the go! Very convenient! Don’t need to scramble for my laptop! 👍🏻👍🏻👍🏻 Hope to see more services added soon! Great stuff! 😉 ### 5/5 — Great app *2020-03-04, version 1.7.1* Convenient and useful app for daily mundane tasks. The team was fast to roll out features such as temperature taking and made the whole experience so smooth and easy it only took less than 15 seconds to complete the entire flow. Dev team is also responsive when bugs are reported! ### 4/5 — Easy to use but singpass password login issue persists *2025-04-22, version 2.13.2* The app does not allow password login for Singpass. Please help to fix this. In general, the app user interface is simple and it’s easy to use. ### 4/5 — Easy to use *2025-03-03, version 2.12.0* The app is easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*