# WorkTrack Service Management — user reviews > 22 indexed App Store user reviews of WorkTrack Service Management by Jones Lang LaSalle Incorporated, rated 3.10/5 from 7 ratings. - Source: https://appshunter.io/ios/app/worktrack-service-management/id380512027/reviews - App overview in markdown: https://appshunter.io/ios/app/worktrack-service-management/id380512027.md - Rating breakdown: 5★ 1 · 4★ 3 · 3★ 1 · 2★ 0 · 1★ 2 ## Newest reviews (7 of 22) ### 1/5 — Don't bother *2012-01-30, version 6.12.18.0* The app for the iPad is a good idea, but then you have to go to the web site for further instructions. I hate these catches. Once at the web site, it says that safari is not supported. What's the point in creating an iPad app that's not compatible with an iPad? ### 1/5 — Work Track SM *2012-01-28, version 6.12.18.0* Seems to need more than the app to use. It'd be nice if it was explained exactly what else is required. At least I didn't have to pay cash to find out the hard way. Cannot rate properly w/o being able to give a test run. Sorry! ### 1/5 — Mike Holmes *2011-10-28, version 6.12.14.0* The price is $35 per user/month ### 1/5 — Update needed! *2011-10-28, version 6.12.14.0* Update needed for alerts to work in iOS 5 ### 1/5 — Not ready for prime time *2011-06-14, version 6.11.64.0* I've used the corrigo mobile managment solution for my business for several years. It has it's limitations, but it worked. Needless to say, I was excited about the iphone support. However, only after purchasing several iphones, I learned that this app doesn't have all the same features as the windows mobile devices. In fact, it's missing critical features that break the entire flow of the corrigo product suite, making it pretty much useless. ### 1/5 — What a joke *2011-06-07, version 6.11.64.0* Wow. Not only do you need a paid subscription (can't find a price), but the paid subscription is managed from a computer running Windows and requires Internet Explorer. What are they doing with an iPad app? ### 1/5 — Doesn't appear to be free *2010-12-17, version 6.10.14.0* When you start the app it asks for a username and password. From what I can tell on the website you need to buy a service from them. This should be explained in the description. ## Most critical reviews (10 lowest-rated) ### 1/5 — Shuts down when trying to complete a job in app. *2023-05-14, version 6.20.11.0* I’ve used this app for the last 13 years. It hasn’t been updated since 2018. It’s now shutting off when trying to close out a call in the app. It’s also shutting down on startup sometimes. If they don’t fix it I’m going to have to start using a different app. ### 1/5 — Broken app *2016-12-18, version 6.20.7.0* So far 2 for 2 with this developer and their broken apps. No way to create a new account. ### 1/5 — Can't Create Account *2014-01-02, version 6.15.14.0* Impossible to create account from application or website, it says it is "invitation only". If this app is not for the general public it should clearly say that in the app description. I DO NOT RECOMMEND THIS APP IT IS IMPOSSIBLE TO CREATE AN ACCOUNT. ### 1/5 — Company not found *2013-11-03, version 6.15.14.0* Dont understand how to sign up. Says company not found. ### 1/5 — Hyperspace *2013-02-05, version 6.13.5.0* Load the app but it does nothing. I presume it requires a setup on some website but this is not explained nor is there a hotline. Why post if it is non function nor has guidance? Looks like what I need if it worked ### 1/5 — Accessing App *2012-10-31, version 6.13.5.0* What website do you use to sign up ? This app looks exactly what I am looking for. Please advise ### 1/5 — Can't log in *2012-09-08, version 6.13.5.0* Your app requires you to log in, but doesn't provide any info on how to do it. Example... What website do I go to? ### 1/5 — Wast of time *2012-08-21, version 6.13.5.0* After you download you will be asked for a login. No instructions are given so I guess you need to go to their website and pay a monthly or per use fee to use it.. Guys if this app works then just let customers buy it!!! So frustrating trying to find a simple app to manage service work.. ### 1/5 — Have used this company for several years *2012-08-10, version 6.13.5.0* When I first found this company I was very excited about all the features it had to offer our small company; we used blackberry's to dispatch our techs for an affordable monthly fee. The initial people they had were helpful in getting us setup. Once we were set up and have worked through a few issues we were passed on to the support department. He is a nightmare to deal with. When we have problems with the software, the poor attitude of the IT techs and blaming makes tough situations worse. Their communicate is slow, short, abrupt, and rude. Customer service skills are lacking. Leaving messages and email is the primary communication source. Since picking a field service software is a big step in systematizing your business and making effective use of time; research is need to make sure the software can grow with your company and can be adapted to your systems instead of trying to cram a square peg in a circle Corrigo Work Track hole. Corrigo is falling behind the competition as there are NOW MANY cost effective solutions with adaptable features and developers hungry to service entrepreneurial business owners needs. We have been battling an error message for several years that doesn't allow our techs in the field to see vital info about jobs..... The iphone App is very easy to use. ### 1/5 — Scam *2012-07-23, version 6.13.5.0* No price disclosure, app doesn't work without an account....but it must be created on a windows machine running IE. STAY FAR AWAY! ## Most praised reviews (5 highest-rated) ### 5/5 — Great App for the On-The-Road Technician! *2015-04-10, version 6.19.8.0* We use it to run our whole operation now. We love it!!! ### 5/5 — So far the best in its class *2013-03-29, version 6.15.10.0* All we need is a new site service were we can see the work we've done in the past at the address really easy to use u can open a call an close a call with ease ### 5/5 — Owner/manager *2012-07-04, version 6.13.5.0* This app works great as a work order and time tracking app for my 8 technicians in the field. My technicians can create work orders for each other depending on their specialty. The office can monitor the progress of who and when the work order gets picked up, what work is being done, see the technician on a live map, and attach notes, pictures, and voice recordings to the work order for complete documentation. In addition the tech can create an invoice for the customer and email it to the customer on the job site. The tech can even take payment for the invoice with a card swipe. Then all of the information is fully integrated with quick books. Finally, when a tech picks up a work order from the phone, and selects enroute or starts the work order, the app automatically starts the techs time card and associates his time to the work order. Then the time cards can be approved at the end of the week and downloaded into quickbooks. All time is completely accurate to the minute. And if you have doubts about what your tech is doing, you can check their times against the gps log of the tech. Bottom line this app has made our business money and greatly improved the tracking of work orders and our techs. It also makes our techs accountable for their time and reports. It does have a monthly fee, but it is worth it! ### 3/5 — Hvac tech *2012-02-09, version 6.12.18.0* Site service should be changed to link directly with maps to bring up directions and a new section created for work history. Otherwise a good work app. ### 3/5 — Great for management to keep informed while I'm the field *2011-07-13, version 6.11.64.0* Maybe not ready to compete with the blackberry in the field but what a great management tool! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*