# WorkWave Mobile

> Field service management app for technicians to manage schedules and customer data. (iPhone/iPad app by WorkWave LLC.)

- Source: https://appshunter.io/ios/app/workwave-mobile/id1045981442 (this page in markdown: same URL + `.md`)
- Developer: [WorkWave LLC](https://appshunter.io/developer/370138197)
- Category: Productivity
- Price: Free
- Rating: 3.13/5 from 15 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 137 MB
- Released: 2015-11-06
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/workwave-mobile/id1045981442/reviews.md

## What is WorkWave Mobile?

The WorkWave Mobile application lets your technicians and crews connect seamlessly with the office and easily manage their schedule through an intuitive, easy-to-use interface.

Provide full access to customer account information, work order history, service location photos and sketches, and work order notes. With one tap, technicians can call or email a customer and even get directions to their next appointment.

Technicians can also capture new leads in the field, up-sell service offerings, time in and out of work orders, and record timesheet events, such as breaks.

## Key features

- Seamless office connectivity
- Schedule management
- Customer account access
- Work order history
- Capture new leads
- Time tracking

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/workwave-mobile/id1045981442/reviews.md

### 1/5 — Horrible

*2023-11-22, version 1.7.9*

If you like a program that makes everything cumbersome and non intuitive then sign up to waste your time and money. This whole program is a joke, I’d actually rather use a pen and paper.

### 2/5 — Good in theory.....not so good in the field

*2022-06-06*

Everyday it helps me get from A to B, updates well, and is useful with notes and photos. Love these parts as they make my job simple and it’s efficient. ABSOLUTELY CANNOT STAND the fact it logs me out 2x minimum per day, glitches my time reports at least twice a week, doesn’t save notes time and time again, and is a pain to look on the next day in the calendar section as it instantly kicks me out. This has been persistent for 1 whole year! Fix it! I will definitely come back and give it 5 stars and a better review. Thank you.

**Developer response:** Hello - thank you for writing and we're very happy you've found the product useful and beneficial. We've passed along your comments and issues to the developers and are working to correct the problems. If you continue to have these issues please call (800) 762‑0301.

### 2/5 — When it works it’s 5 stars

*2021-10-20*

If it works it’s great very helpful with my day. Love using the dispatch board to make my guys schedules more efficient. But out in the field I have issues with it which seems like every other week sometimes for days at a time and the only solution I’m ever given by the team at WW is to delete it and redownload the app which works half the time. I’d give them 5 stars if they fixed the issues I’ve been having for 3 years

### 1/5 — Pictures do not upload

*2020-12-18*

I have to delete the app and download it multiple times to try and get pictures of any size to upload. Definitely the biggest problem with this app

**Developer response:** Hello, thank you for your feedback. This is a known bug and we are working to get out a release ASAP. We apologize for the inconvenience.

### 2/5 — Uploading

*2020-11-24*

I have to keep deleting and re -downloading this app because it will stop uploading pictures, a key part of my job and reason for having this app.

**Developer response:** Hi Almaren, 

Thank you for your feedback. This is a known bug and we are working to get out a release this month. We apologize for the inconvenience.

### 1/5 — Annoying Delay

*2019-11-05*

App has 6 second delay on many functions! Please fix this!!!!!!

**Developer response:** Hi shredguy 18 - UPDATE: The iOS update that was just published to the App Store has the fix for this delay reported. Please reach out to our support team at (800) 762-0301 if you are still experiencing issues. Thanks!

### 5/5 — Great app

*2019-10-01, version 1.0.53*

Great app it does what it’s supposed to do

### 1/5 — App crashes weekly

*2018-08-21, version 1.0.40*

I need to delete and download this app 2-3 times a week! 

Horrible 

Fix it!

## Frequently asked questions about WorkWave Mobile

### What is WorkWave Mobile used for?

WorkWave Mobile connects field technicians with their office, enabling them to manage schedules, access customer information, and record work details like time spent on jobs and breaks.

### Is WorkWave Mobile free to use?

Yes, WorkWave Mobile is available for free. It does not have any in-app purchases or advertisements.

### What devices does WorkWave Mobile support?

WorkWave Mobile is available on iPhone and iPad devices. It is designed for users who need mobile access to their work management tools.

### How often is WorkWave Mobile updated?

The latest version, 1.8.2, was released on August 8, 2024. This indicates the app is actively maintained and updated by the developer.

### What is the age rating for WorkWave Mobile?

WorkWave Mobile has an age rating of 4+, making it suitable for a wide range of users. This rating suggests general content appropriateness.

### Can WorkWave Mobile help technicians find customer locations?

Yes, WorkWave Mobile provides directions to the next appointment, helping technicians navigate efficiently to customer service locations.

### Does WorkWave Mobile allow technicians to capture new business opportunities?

Yes, technicians can capture new leads in the field and up-sell service offerings directly through the WorkWave Mobile application.

### What kind of customer information is accessible in WorkWave Mobile?

Technicians have full access to customer account information, work order history, service location photos and sketches, and work order notes within the app.

## Version history (last 5 releases)

### 1.8.2 — 2024-08-08

• When a work order is assigned to a team, the team’s name will now display on the work order
• PDFs that have been uploaded by WWS web are now displayed within the media gallery
• Bug fixes and performance improvements

### 1.8.1 — 2024-05-28

• Bug fixes
• New photo and video icons in the Media Gallery
• New offline alert handling when attempting to open media 
• Updates to the payment processing screen
• Streamlining sending forms through Form Manager

Check out the full release notes on the community page

### 1.8 — 2024-03-27

Bug fixes and performance improvements

### 1.7.11 — 2023-12-04

This release includes:

• The ability to add video files to leads
• A new banner to alert users when a work order has been successfully completed
• Users with the ability to only view notes will now be able to click and open the full note on the mobile app

Check out the full release notes on the community page.

### 1.7.9 — 2023-09-18

This release includes the ability to add video files to Lead details screen, some small changes to uploaded file requirements and updated work order cards.
Check out the full release notes on the community page.
*Note:  This release also includes updates to the minimum version requirements for iOS.  The minimum supported version for the mobile app is now iOS 14.  Users with older versions will still be able to access the app but will not be able to update to any future versions.

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## More apps by WorkWave LLC

- [WorkWave Route Manager](https://appshunter.io/ios/app/workwave-route-manager/id1012288924)
- [PestPac Mobile (version 3)](https://appshunter.io/ios/app/pestpac-mobile-version-3/id1211298978)
- [WorkWave GPS](https://appshunter.io/ios/app/workwave-gps/id1377143394)
- [RealGreen Mobile](https://appshunter.io/ios/app/realgreen-mobile/id1589998239)
- [ServMan Mobile](https://appshunter.io/ios/app/servman-mobile/id1632468745)

All apps by WorkWave LLC: https://appshunter.io/developer/370138197

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*