# World Phone — user reviews > 175 indexed App Store user reviews of World Phone by Norwood Systems (Aust) Pty Ltd, rated 2.90/5 from 27 ratings. - Source: https://appshunter.io/ios/app/world-phone/id956373738/reviews - App overview in markdown: https://appshunter.io/ios/app/world-phone/id956373738.md - Rating breakdown: 5★ 9 · 4★ 3 · 3★ 3 · 2★ 0 · 1★ 12 ## What do users think of World Phone? Overall sentiment: neutral **Pros** - 🚀 Crystal clear call quality - 💰 Competitive pricing - 🌍 Useful for international travelers - 🤖 Seamless app experience **Cons** - 🐛 Activation and login issues - 💸 Expensive for some users - 🔌 Unreliable connectivity - 🕰️ Inconsistent call duration limits **Commonly reported bugs** - App crashing during activation - Incorrect credit balance display - Inability to make calls on cellular data **Most requested features** - Text messaging capabilities - Call forwarding option - Improved customer support ## Newest reviews (13 of 175) ### 1/5 — Crashing, unable to activate! Tech.support is not provided or just ignored. *2019-05-21, version 3.5.1* After installation the app crashes during the activation process. iOS 12.3, iPhone XS Max. ### 1/5 — Hi *2019-05-15, version 3.5.1* I can’t activate this apps on my iPhone, please allow me to get it activated ### 3/5 — Номер телефона *2018-09-17* Хочу изменить свой номер. Как это сделать? Спасибо. ### 1/5 — Poor *2018-07-29, version 3.2.8* Do not WASTE money on this app! ### 4/5 — Once it started working ...brilliant *2018-07-11, version 3.2.8* I used this app in Hakuba Japan and it was absolutely brilliant on wifi and using a data only SIM card that I purchased at the airport on entry. I was able to make local calls to restaurants, hotels and booking offices. I could also call Sydney to check on my mum via her mobile and with the office for a very, very low price per call ### 3/5 — caller id problem *2018-07-10, version 3.2.8* thank you for this app.my caller id didn't show when i make call.also hide caller id didn't work.please check and help me. ### 1/5 — Well, I was happy... *2018-03-04, version 3.2.4* I have tried many different “free” or close to free phone/text apps. So I check this one out, and it was pretty cool that you could have multiple phone lines/numbers. You could have a virtual phone line for $2.50 a month. The Quality was really good! I was quite impressed. So I went to make a call, and I had to pay 2.1 cents a minute for a local call— and I had to purchase a new # for 10/ mo. With no explanation!! Okay— are you flipping kidding me??!! No thank you—- GOOGL3 voic3 will do fine by me— and that is FREE!!! What a joke!! Don’t waste your time!!! ### 1/5 — Terrible *2018-01-15, version 3.0.7* Had for about 3 years. It has around $30 in credit in it. Mostly glitchy and unpredictable but for last 3 months have been unable to use at all. Have emailed on many occasions and although Rob is quick to respond nothing changes and the app is a huge disappointment. ### 1/5 — Fix it please ASAP *2017-12-09, version 3.04* Please fix this app. I have $ credit and it won’t make calls. This is frustrating. ### 2/5 — Amazingly value and super reliable *2017-09-03, version 2.8.1* I use Snapchat calling now given its free and works much better than World Phone. ### 2/5 — Concerned user *2017-05-17, version 2.5.2* This is a very convenient app and easy to use. More importantly , it enables you to make calls even to mobile numbers and fixed lines who do not have internet connect. However , you need sort out your billing system. My app is showing two different balances , so I am kind of confused . ### 4/5 — Nice app *2017-05-05, version 2.0.8* This app has competitive price. The UI is friendly to use!! Thanks, devs !!!!!! ### 4/5 — Good app *2017-04-01, version 2.0.7* I have downloaded and tried this app. It's very easy to use and smart. This app enables simply the clearest, most reliable voice call. It's very useful. I really like this app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam charge thi amount and don’t give me credit *2026-07-28, version 3.8.0* No bady try it ### 1/5 — Sign-up Failed *2023-06-08, version 3.8.0* I used to use the App fine, but then couldn’t log in. I deleted the app and reinstalled but now I constantly get “sign-up failed, please try again” when I enter my phone number. I have been trying for months and it just doesn’t seem to work. Shame because I need it for business! ### 1/5 — Not Working *2022-08-08, version 3.8.0* I have tried to register my number and the app doesn’t work ### 1/5 — complain *2021-04-12, version 3.5.3* Hello After saying hello. Iwould like to get my balance. that i spend it for this.Because. its not workking as well as it was ### 1/5 — Crap app *2021-01-28, version 3.5.3* Terrible app .... got a new phone and can’t sign in anymore. ### 1/5 — Signing in my new phone *2021-01-23, version 3.5.3* I have a new iPhone 12 Also I have an account number with you I tried to sign in in my new phone it failed Pls help ### 1/5 — Frauddddd *2020-04-14, version 3.5.3* I cannot log into my account. I have been trying again and again. Trying every possible manner to work but nothing happens. After activation key page shows for “accept terms n condition “ and boom!! The app crashes. I have purchased a lot at one time and after using maybe 5 mins the app stops processing. ### 1/5 — I need a help please *2020-02-03, version 3.5.3* Hello my dear I have account with you but I change my phone than I try to get my app and start to used but I can’t every time you send me a code for my app doesn’t work please can you help and fix this problem thank you ### 1/5 — Jeu vraiment pas bien fait *2019-12-19, version 3.5.3* On ne peut pas appeler ### 1/5 — Application crash at the time of login *2019-12-03* Application crash at the time of login **Developer response:** Sorry that you seem to be having problems - can we help? Please email us on support@norwoodsystems.com and we'll look into your issue straight away. Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — App quitting *2019-03-19, version 3.5.1* the application is quitting on my 12.1.4 iOS version what can I do to be able to use your the app correctly ? Please reply ### 5/5 — Dr *2017-07-05, version 2.7.1* Superb, excellent performance and awesome. Improvements must be geared towards the ability to send text messages, WhatsApp etc. All in all very very extraordinary application🙏🙏🙏 ### 5/5 — Great app some minor issues can still be improved *2017-06-23, version 2.7* At first the app was working fine never stopped working at all used it for over 4 months when I got a new phone that's when all the trouble started. It keeps repeatedly saying registering I contacted the costumer service and they answered in an instance. I give them credit for that later on the app started working again. And then a week later I hit the same problem I would really appreciate if one of you agents can purchase a new server database that would be able to hold all your users. ### 5/5 — Just what I needed *2017-05-05, version 2.0.8* Was visiting my parents for 2 weeks and had no cell service, but had wifi. Been using this app for a couple of days. It has worked excellent with a great user interface. ### 5/5 — Great *2017-04-09, version 2.0.7* I likes app. Very good ### 5/5 — Best app *2017-04-02, version 2.0.7* Great, It's a great app, it's reliable, it makes calls to friends and relatives with the best quality. Thanks ### 5/5 — Good quality *2017-03-29, version 2.0.7* I just downloaded and started using it. Does everything it claims. I do travel a lot internationally so will see how it affects my bill. Otherwise it’s exactly what one needs without having to carry two phone and the voice quality is pretty good also ### 5/5 — Great app *2017-03-28, version 2.0.7* Great phone app and it's very cheap. ### 5/5 — Cheapest calling app *2017-03-27, version 2.0.7* It was very easy to buy credit and make a call. I used it to call to Germany and had no problem connecting. I will definitely continue to use this app instead of having to buy phone cards. I have to say it is perfect, crystal clear on wifi, since my ipad is wifi only. I like this app because it has features which gives utility users. Call anyone at any time for more than 200 countries and exchange 10 to 20 minutes. I appreciate this app. ### 5/5 — No more purchased SIM cards :) *2016-08-04, version 1.3* Has worked well from Canada to New Zealand. Very Cheap high quality audio over local telco roaming systems! No more reliance on finding free WiFi spots, or buying cheap phones in each new country. Cannot recommend enough --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*