# Worldcue® Mobile — user reviews > 45 indexed App Store user reviews of Worldcue® Mobile by Crisis24 Consulting Ltd., rated 2.00/5 from 48 ratings. - Source: https://appshunter.io/ios/app/worldcue-mobile/id845657271/reviews - App overview in markdown: https://appshunter.io/ios/app/worldcue-mobile/id845657271.md - Rating breakdown: 5★ 6 · 4★ 5 · 3★ 2 · 2★ 3 · 1★ 32 ## Newest reviews (15 of 45) ### 1/5 — Can’t get past screen 2 *2022-06-01, version 3.2.3* Unable to select country code for phone so I can’t even set the app up - awful UX ### 1/5 — Not working *2022-05-18* This add doesn’t even load correctly so how can it be trusted with its functions who is in charge here **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologize for the delayed reply to your comment. If you still experience an issue please contact WorldAware Customer Service quoting #65458 so that we may assist you directly. ### 1/5 — Registration issue *2022-05-11, version 3.2.3* Cannot get past the opening registration question with the country code, so not even possible to open. ### 1/5 — Downloaded on its own and will not let me delete *2021-01-20* This app downloaded onto my phone without me selecting it. Now I keeps redownloading and not letting me delete it. I assume it’s some sort of spy ware tracking and selling my location etc **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologise for the delayed reply to your comment. If you still experience an issue please contact WorldAware Customer Service quoting #44992 so that we may assist you directly. ### 1/5 — USELESS BUGGY CRAP *2021-01-12* How an app this bad can remain on the App Store, let alone get contracted by a major corporation is beyond me. Did the health and safety and risk managers not read the endless bad reviews? Did they ever try and use it before they contracted to use it? Did they consider that the majority of the users were going to be temporary contract workers without corporate email accounts, and so would be unable to sign up? The ‘Emergency Telephone Line’ service instantly answers with some awful music on hold and then transfers to someone who sounds like she’s in her bedroom...then the ‘support line’ you’re supposed to call is not listed anywhere and when ‘transferred’, once again, I think I’m speaking with someone working in their basement... This is clearly an extremely poor solution, hastily developed for covid and should be relegated to the ‘junk bin’ ASAP! **Developer response:** Thank you for your review and we do appreciate the feedback. We are sorry to hear that your customer experience was not satisfactory. Please contact WorldAware Customer Service quoting #44991 so that we may assist you directly. ### 1/5 — Buggy *2020-03-25, version 2.8.2* Pretty buggy. ### 1/5 — Full of bugs. Useless app. *2020-03-19* My company signed up for Worldcue so it could keep tack of employees during the Coronavirus. However, the app thinks you in the location where you first installed it no matter what, even though I gave it full permission for location services. The feature which allows you to manually update your location also does not work. The alert info frequently crashes. It’s a pretty simple piece of software to design, so not sure how they managed to do such a terrible job. **Developer response:** Thank you for your review. Please contact WorldAware Customer Service quoting #31437 so that we may assist you directly. ### 1/5 — Junk *2020-03-19* Deleted it. Said my email address was valid. Hit submit and I get the pop up: must enter valid email address. Tried numerous times even with another valid email address and couldn’t get in. **Developer response:** Thank you for your review. This error occurs when the organization has been set up for registrations by an alternate method; either by activating through a link contained in your welcome email or your organization is utilizing a single sign-on feature. Please contact WorldAware Customer Service quoting #31441 so that we may assist you directly. ### 1/5 — Feels like incompetence!?! *2020-03-11* This app would not even install correctly. Had to remove the app. First problem was with setting the password, even though I was following the rules for password creation it continually informed me I was not using the standard format of at least 10 characters in length, one capital letter, one lowercase letter, one number, and one special character. Second problem was around eligibility. When I entered my email address it validated that I work for an approved company and informed me the email address was acceptable. However upon hitting the submit button to create my account it continued to tell me my email was not acceptable. I could never even get past the registration portion to begin to use this app. Also worth noting this app says it may use your location even when the app is not running which can reduce battery life. Developers should learn most users find this very unattractive and an app due to battery performance and privacy issues. **Developer response:** Thank you for your review. Please contact WorldAware Customer Service quoting #31440 so that we may assist you directly. ### 1/5 — Works, but *2020-01-09* It constantly logs me out and because of that I never receive important information. **Developer response:** Thank you for your review. Please contact WorldAware Customer Service quoting #26126 so that we may assist you directly. ### 1/5 — Disaster app *2019-10-29, version 2.7.8* The app does not work properly. It’s surprising it passed Apple’s app review. Menu items don’t respond, the interface is not intuitive, it uses interface terms that are not clear what they stand for. Security alerts appear in notifications, then it’s impossible to retrieve them again in the app. Sessions constantly log out, it’s cumbersome to log back in again as the profile information gets reset and you have to start from scratch. Overall, this app is a disaster and worthy of its own security alert: beware! ### 1/5 — I wouldn’t like to need this in an emergency *2019-06-20, version 2.7.4* Gets stuck at loading screen frequently- I suspect it’s the way my company has integrated the password pass through. Really doubt it will work when no data or if it decides to re-authenticate. My advise is jot down some numbers and keep in a safe place or better still commit to memory. Update: reinstall and reauthenticate worked - I think this was due to an update. Same comments apply - if you updated when travelling but had no data connection. ### 1/5 — Useless *2019-06-06, version 2.7.2* Cant get past the first screen about contacting security. ### 1/5 — Deleting for the second time *2019-05-31* I’m deleting this app for the second time because the biometric fingerprint system on this app doesn’t work and it always puts me into an endless loop of putting in my password. **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologise for the delayed reply to your comment. We are happy to inform you that various updates and bug fixes have been attended to over the last few months which have improved the functionality of the app. We trust that if you now reload the app, the problem you encountered should be resolved. If you still experience an issue please contact WorldAware Customer Service quoting SC-19513 so that we may assist you directly. Should you already have reached out to us and were successfully assisted, or find the latest version runs smoothly, we would be grateful if would you please consider updating your review to reflect your new app experience. ### 1/5 — Can’t log in *2019-05-28* Just downloaded for work and can’t log in. What’s the point of the app if it can’t be used? **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologise for the delayed reply to your comment. We are happy to inform you that various updates and bug fixes have been attended to over the last few months which have improved the functionality of the app. We trust that if you now reload the app, the problem you encountered should be resolved. If you still experience an issue please contact WorldAware Customer Service quoting SC-19513 so that we may assist you directly. Should you already have reached out to us and were successfully assisted, or find the latest version runs smoothly, we would be grateful if would you please consider updating your review to reflect your new app experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — More trouble got little value *2025-07-26* This app doesn’t allow you to log in most times; won’t clear old messages; and contains unhelpful information. It’s a shame the business I work for requires it or I wouldn’t bother with it at all. ### 1/5 — Still doesn’t work *2025-06-10* I was instructed to use this for my upcoming study abroad and I saw the bad reviews and was skeptical but gave them the benefit of the doubt because the reviews were so long ago. Upon downloading the app, it wouldn’t let me sign in with the password i created and when I tried to reset the password, I never received the email to reset it. ### 1/5 — Won’t even open up! *2025-01-08* Was advised by my company to download app prior to international trip. Signed up, created an account and loaded app on my phone. App will not even open up. Waste of time! ### 1/5 — Verification email *2024-11-06, version 3.5.1* Verification email never arrives to set up access ### 1/5 — Cannot Proceed Further *2023-10-23, version 3.5.1* My organization uses this app and I cannot even get past where you have to put in country code and phone number. How in the world can an app like this still be up or better yet, how is it possible that this obviously widespread issue has not be fixed? ### 1/5 — Can’t even complete registration *2023-09-13* My Company uses this all which seemed nice on the surface. Too bad I can’t even complete registration. Refuses to accept my phone number. Just nothing happen.. no error nothing. Tried dozens of times ### 1/5 — Awful *2023-03-21, version 3.5.0* I can’t even create an account, whatever password I try to set up it’s not good enough, despite the fact it fully meets the criteria required ### 1/5 — Terrible App *2023-02-01* Terrible password policy. Nothing works with Apple mobile. Apple Strong Passwords no acceptable. A continuous battle to use. The most user unfriendly App I’ve used in the last 10 years. **Developer response:** Thank you for your review and we do appreciate the feedback. Please contact Crisis24 Customer Service quoting #74088 so that we may assist you directly. ### 1/5 — Awful *2022-08-31* One star is too high **Developer response:** Thank you for your review and we do appreciate the feedback. Please contact Crisis24 Customer Service quoting 74090 so that we may assist you directly. ### 1/5 — Cant login *2022-06-27* Despite receiving an email about this from my employer, I am unable to login to the app. I watched the demo video on how to register. Just doesn’t work. Terrible **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologize for the delayed reply to your comment. If you still experience an issue please contact WorldAware Customer Service quoting #65459 so that we may assist you directly. ## Most praised reviews (10 highest-rated) ### 5/5 — Clear notifications *2022-11-09* Unable to clear notifications. Up to 56 now and no visible Notification Center to go into and clear them out. Where and how, and if not when? **Developer response:** Thank you for your review. We appreciate the feedback and apologise for the delayed reply. Various updates & bug fixes have been attended to over the last few months which have improved the functionality of the app. Please consider updating your review with your new app experience or contact Crisis24 with any difficulties quoting 74089. ### 5/5 — 5-Stars *2019-07-04* Automatic 5 stars because my dad programmed this app XD The fixed version I mean ### 5/5 — Much improved *2016-04-15, version 2.3.0* This is a much improved version of the app. Better styling. Seemingly more stable. Also it now pushes alerts to your phone to grab your attention. ### 5/5 — Keeps you aware of the alerts around you! *2015-08-06, version 1.104.0* This app is very fluid and keeps you aware of the world around you via timely alerts and an intuitive UI. It presents both the alert and various ways to react to that alert in a straightforward manner, without being cumbersome or incoherent. I would recommend this app to anyone concerned about the possible risks when traveling! ### 5/5 — Best app for traveling *2015-07-24, version 1.104.0* I use this app for traveling all the time. It's a really helpful tool for finding out what I should know before I reach my desired location. Greatly recommended. ### 3/5 — Stopped working *2019-05-23* The app stopped working after the latest update. Please fix. **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologise for the delayed reply to your comment. We are happy to inform you that various updates and bug fixes have been attended to over the last few months which have improved the functionality of the app. We trust that if you now reload the app, the problem you encountered should be resolved. If you still experience an issue please contact WorldAware Customer Service quoting SC-19513 so that we may assist you directly. Should you already have reached out to us and were successfully assisted, or find the latest version runs smoothly, we would be grateful if would you please consider updating your review to reflect your new app experience. ### 2/5 — Very…very buggy app *2024-10-07, version 3.5.1* Very buggy. Kept crashing. Now I can’t get past adding my mobile. No matter what country code I select from drop down, it won’t take it. So basically stuck. Bumped to 2 stars because after a couple crashes and restarts, I got past the country code issue. Latest issue is that scrolling does not work on all screens….unless you stop and restart ### 2/5 — Incomplete info *2022-07-15* For US locations, need to advise travelers of currently enforced laws regarding reproductive rights and any legal stays. Situation is fluid, and vigilance is needed in “red” states. If I’m traveling for work I’d like to know in summary what my enhanced risk level is for all points on itinerary. **Developer response:** Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologize for the delayed reply to your comment. If you still experience an issue please contact WorldAware Customer Service quoting #65460 so that we may assist you directly. ### 2/5 — Can’t edit trips *2017-12-08, version 2.3.8* There is no way to edit your trips once they’ve been submitted, and therefore information given is irrelevant because plans changed. Looks like you have to completely delete and restart if you want to change one little detail. If that’s not the case, then the app is very unintuitive because I can’t find it anywhere there OR online. ### 2/5 — Service ok, apps and login problems crap *2017-02-02, version 2.3.4* I understand why my organization subscribes to this service as it provides useful information. The problem is that the app doesn't work and the website is even worse (characters are scrambled). That's if you even get into the service because logins are a choir. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*