# Worth Credit Union Mobile App — user reviews > 77 indexed App Store user reviews of Worth Credit Union Mobile App by Worth Credit Union, rated 4.80/5 from 4,560 ratings. - Source: https://appshunter.io/ios/app/worth-credit-union-mobile-app/id420814674/reviews - App overview in markdown: https://appshunter.io/ios/app/worth-credit-union-mobile-app/id420814674.md - Rating breakdown: 5★ 3,909 · 4★ 264 · 3★ 67 · 2★ 14 · 1★ 99 ## What do users think of Worth Credit Union Mobile App? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Convenient mobile banking - 🔒 Secure transactions - 💡 Helpful app features **Cons** - 🐛 Frequent crashes and glitches - 🔍 Difficult to navigate - ⏱️ Slow performance - 🤔 Confusing UI changes **Commonly reported bugs** - Mobile deposit issues - Login problems - Accounts not displaying properly - Unreliable app connectivity **Most requested features** - Zelle integration - Mobile check deposit improvements - Ability to view credit card details - Weekend account balance visibility ## Newest reviews (12 of 77) ### 2/5 — Needs improvement *2026-03-12, version 2025.10.1.2* Why is it so hard to transfer money from an out side account to just pay my car note? ### 3/5 — More options *2026-03-11, version 2025.10.1.2* I would like to have Zelle as an option that will make me use this account more and take my money out of other banks and put it into this bank account ### 2/5 — Latest update is tooooo glitchy *2025-10-03, version 2025.7.2.1* Please go back in to your UI and fix it. There is a serious bug that causes the app to outright crash. Yall did not need to update the UI…it was fine. The app now is constantly crashing and not allowing me to log in when needed. This is not ok. ### 2/5 — Improved until it’s awful *2025-09-30, version 2025.7.2.1* Another example of app writers sitting around bored to tears so they “improve” an app that worked fine and in the process, ruin it. The old version worked fine, it didn’t need “improvements” but that never stops the bored programmers. ### 3/5 — New Interface *2025-09-18, version 2025.7.2.1* Why in the heckle-schmeckle did you redesign the whole app?! To use face-id to login now takes 3 buttons as opposed to the previous automatic login. The transaction details when you click on your checking account is all grey. Why would you remove the dedicated pending section and make it look exactly like the posted section without an obvious header? The text is unreasonably small for being important details that need referencing. I do appreciate the transaction search bar. Everything else that changed was completely unnecessary. ### 3/5 — iPhone widget gone *2025-01-04, version 2024.10.1.10* What happened to the iPhone Widget? It disappeared after IOS18. Please restore the widget. ### 3/5 — Don’t believe the rating *2024-10-14, version 2024.04.11* This app is pretty bad it hardly ever works when I need it to work ### 3/5 — Using the app it is ridiculously difficult to make a mobile deposit *2024-10-03, version 2024.04.11* Using the app it is ridiculously difficult to make a mobile deposit using this app. I have never successfully been able to do it. It makes me take photos over and over and over and over and over and rejects the images no matter how many times I adjust the camera, lighting, framing, you name it. The ONE time it was a successful photo and *supposed* deposit, I had to wait two days only to learn the deposit was rejected due to God knows what, and I had to call to even find that out. I wanted to know one time how I needed to endorse my check for mobile or night drop deposit, and it was nowhere to be found. When I try to find out ANY information from the app, it has nothing. That was the app review. The bank review is lukewarm. The mobile alerts are useless, as they arrive a day or more after the actual event, depending on whether it’s a weekend. Since when does an automatic alert need to depend on office hours? If there is a purchase on my debit card, even if it is over the weekend or after 5pm, I expect a text right away. What if it was fraud? I would never know in time to do anything about it before something catastrophic happened in my account. This is no bueno. If I made the purchase myself, I want to know the transaction was successful. Similarly, if I make a deposit of ANY kind (in person, drive thru, mobile, night drop), I want to know the moment it’s successful, and I don’t mean when it’s posted. I want to know when it was DEPOSITED. Last time i made a mobile deposit, it was held for review. Fine. But it disappeared into thin air. Not any evidence at all that I attempted a deposit. I want to see a PENDING deposit in my account. The banking hours on Saturday are not long enough. Noon is very early to close on a Saturday. 1pm is the earliest I’ve seen with any of my previous banks. I became accustomed to a certain standard of service from my previous bank, and since switching I have been disappointed with FTWCCU at almost every turn. ### 2/5 — Mobile deposit feature bad *2024-06-22, version 2024.1.0.1* This new version of your mobile deposit is terrible. Absolutely terrible. Your imaging system is terrible and it makes you think your deposit is good by telling you it’s good. Then it’s held for review for literally a day and then cancels the transaction because your system said the deposit looked good. Sheesh this is not good when you can’t make it to the bank and we are over here thinking that our deposit is good. Please fix this issue guys it’s a major inconvenience. MAJOR. ### 1/5 — APP *2022-05-25, version 2021.11.0.49* This app is the most user UNFRIENDLY. So confusing when trying to make a car payment. I always have to call the customer service number and have them talk me thru making a payment. Y’all need to step it up and make this app user friendly!!!! ### 1/5 — Annoying pop ups for feed back *2022-05-16, version 2021.11.0.49* Annoying pop ups for feed back ### 3/5 — Image difficulty with mobile check deposit *2021-11-17, version 2021.6.0.47* I had issues getting it to take pictures of my checks for mobile deposit had to fold the checks into smaller checks in order to get the capture recognition in order to deposit ## Most critical reviews (10 lowest-rated) ### 1/5 — Quit asking for a rating *2026-08-29, version 2026.01* I hope I do not receive any more rating requests after wasting my time writing this. I keep giving a star; however, every time I open the app, it asks AGAIN. ### 1/5 — No Zelle option *2026-03-12, version 2025.10.1.2* I’ll be closing my account here and moving to another bank that offers Zelle as soon as my home loan is closed on. Ridiculous that they refuse to offer it. ### 1/5 — Crashes or has technical problems everyday *2026-02-17, version 2025.10.1.2* This app is atrocious, the app constantly crashes and has technical issues to where I cannot check my balance. I’ll move banks because of this ### 1/5 — New website and app updates - AWEFUL! *2026-01-01, version 2025.10.1.2* Have been a member for years. Use app and online extensively for personal use and clients. FTWCCU’s newly revised website and app updates are awful, a total regression from previous. Will be exploring other banking option. Totally dissatisfied. ### 1/5 — Something went terribly wrong *2025-09-24, version 2025.7.2.1* Not sure what they are doing to this app and their online presence, but they have made this the worst banking app I use to date. Slow, unable to find my accounts, does not show my balances, and the new interface looks like a horror story from the twilight zone. This isn’t a two step, this was a leap backwards. ### 1/5 — Inconvenient *2025-07-02, version 2025.2.2.6* Too many times, has the app been down. The credit union isn’t even on Zelle, the bank app doesn’t allow me to easily transfer money to other accounts (spouses account, or someone outside of credit union). Not pleased with the services and will be closing it soon. ### 1/5 — Zero Stars *2023-12-10, version 2023.10.1.1* I just love how the site/ app is ALWAYS down for hours at a time and you can’t use you card for ANYTHING. And of course the site is always down during NON Business hours so there’s absolutely nothing you can do about it… ### 1/5 — Lousy App - keeps getting worse. *2023-06-06, version 2023.3.0.1* I love when I cannot access my account for hours of the day. Really makes me glad I chose such an awesome bank. I tried depositing a check from CHASE BANK aka one of the largest banks in the country and was on hold with customer service for over three hours trying to get the issue resolved. Wound up having to go into the bank anyway and make the deposit in person. Utter incompetency all the way down. Frantically looking elsewhere for a halfway decent personal checking account that isn’t run by idiots. ### 1/5 — Worst credit union *2023-04-28, version 2023.3.0.1* These people have put me in a very bad way! They allowed a scammer to take money I didn’t have, then leave me with no way to access my payroll when I do get paid. I still don’t have my debit card after more than 10 days, meanwhile the bills are piling up with no way to pay them when they are due. Trust and believe when I can clean this account out, it will be closed for good! ### 1/5 — App *2022-06-15, version 2021.11.0.49* My app doesn’t work on weekends I never know how much money I have just shows what was in it on Friday morning . ## Most praised reviews (10 highest-rated) ### 5/5 — Member *2026-05-21, version 2026.01* I’ve been a member forever and love the new name. ### 5/5 — We don’t even live in Fort Worth anymore! *2026-03-26, version 2025.10.1.2* We’ve been so blessed to have such a wonderful experience with Lisa Barrientes. She has supported us through every high and low in our financial journey, always going above and beyond. She’s truly the reason FWCCU is still our home bank—even though we have lived 4 hours away for the past 10 years. Thank you, Lisa—you are top notch! ### 5/5 — Need Zelle *2024-01-11, version 2023.10.1.1* I need more options to get money access ### 5/5 — Review *2023-07-24, version 2023.3.0.1* This app is the bees knees. It’s amazingly simple to use. Makes banking enjoyable. ### 5/5 — Satisfied *2023-01-03, version 2022.9.2.1* I been with FWCCU for quite sometime and I really enjoy my daily experience with the bank. If I ever have any questions their always answered by a great customer service. My bank app as well works very well. Thanks for y’all support in keeping me and my family happy 👍 ### 5/5 — Works everytime *2022-11-18, version 2021.11.0.49* So glad this app works and that there is someone available to help when needed. ### 5/5 — Makes life easier *2021-10-25, version 2021.6.0.47* App having a mobile app definitely makes ### 5/5 — Navigating Bill Pay *2021-09-25, version 2021.6.0.47* Easy to set up vendors, amounts, and dates of payment in bill pay. ### 5/5 — Can’t deposit checks *2021-08-28, version 2021.6.0.47* This app used to be nearly flawless. But I haven’t been able to deposit a check for several months. It rejects every shot I take of a check. ### 5/5 — Great *2021-02-26, version 6.5.5.45* Love this bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*