# Wren Kitchens — Project Management Tool > Home improvement project management and design visualization tool. (iPhone/iPad app by Wren Kitchens Limited.) - Source: https://appshunter.io/ios/app/wren-kitchens/id1479770833 (this page in markdown: same URL + `.md`) - Developer: [Wren Kitchens Limited](https://appshunter.io/developer/1479770832) - Category: Lifestyle, Shopping - Price: Free - Rating: 3.62/5 from 169 App Store ratings · 69 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 23 MB - Languages: English - Released: 2019-12-20 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/wren-kitchens/id1479770833/reviews.md ## What is Wren Kitchens? Design, plan and manage your Wren project — all in one place. The Wren App has been completely redesigned to give you a faster, simpler and more intuitive experience. Whether you’re just getting inspired or tracking your order, everything you need is right at your fingertips. Included features: - Fast & secure access to your account through Passkeys - View & share your project design in 3D - Easy access to your order summary and designs - Order replacement parts at any time in a few clicks! - Access to our easy installation guides - Upload your Wrenovation for a chance to win cash prizes! ## Key features - Secure account access (Face ID/Touch ID) - 3D project design viewing and sharing - Order summary and design access - Easy replacement part ordering - Installation guides - Project photo upload for contests ## What do users think of Wren Kitchens? Overall sentiment: negative **Pros** - 👍 Easy to use for ordering replacements - 👍 Helpful for tracking orders - 👍 Good for visualizing kitchen in 3D - 👍 Useful for installation guides/videos - 👍 Provides order details and contact info - 👍 Keeps users informed of progress - 👍 Straightforward process for reordering parts - 👍 Handy for accessing documents digitally - 👍 Great tool for kitchen journey - 👍 Prompt replies from customer support - 👍 Easy to navigate and well-designed **Cons** - 🐛 App not working after update - 🐛 Cannot login - 🐛 Authentication errors - 🐛 Customer support unresponsive - 🐛 App is useless/nothing works - 🐛 Frustrating user experience - 🐛 Cannot get in touch via app - 🐛 Email verification issues - 🐛 App restricted to booking appointments - 🐛 App doesn't allow ordering spare parts - 🐛 App asks for irrelevant information - 🐛 Cannot get past appointment creation - 🐛 App only shows booking options - 🐛 Cannot track orders as advertised - 🐛 App doesn't work properly - 🐛 Design errors found by fitter - 🐛 Missing/damaged items - 🐛 Customer service is a joke - 🐛 Cannot correct phone number in app - 🐛 Registration requires zip code instead of postcode - 🐛 Postcode format issues during registration - 🐛 PDF links lead to dead ends - 🐛 No back button in PDF view - 🐛 App sometimes slow and glitchy - 🐛 Niggles with dead ends in instructions - 🐛 No messaging for deliveries/appointments - 🐛 Quality control issues - 🐛 Missing hinges - 🐛 Incorrect item size/style delivered - 🐛 Difficult to identify replacement parts **Commonly reported bugs** - Cannot login after update - Authentication errors - Email verification process incomplete - PDFs prevent navigation out - Postcode format validation errors - App is slow and glitchy at times - Dead ends when viewing instructions - No back button for PDFs **Most requested features** - Ability to order spare parts - Ability to message about deliveries or appointments - Option for 'wrong item sent' when ordering replacements - Ability to pick a date for delivery of replacement parts ## Recent user reviews (10 of 69) All indexed reviews: https://appshunter.io/ios/app/wren-kitchens/id1479770833/reviews.md ### 1/5 — App *2026-06-20, version 3.0.2* Awful app doesn’t work drove us to despair and IT don’t know how to fix it gave up in the end ### 1/5 — Useless *2026-04-22, version 3.0.1* Absolutely useless app. It only shows your order and progress with a timely reminder of cost and balance! Don’t bother looking for design photos or 3D..I can only see one in the app. Shocking. ### 1/5 — Useless *2026-04-18, version 3.0.1* This app worked once, than never been able to access it, completely useless ### 1/5 — Worlds Worst App *2025-11-19, version 2.0.2* After the recent update, nothing works, cannot login, keep getting auth error messages, deleted, reinstalled still the same, customer support never reply to emails and still cannot login to website either, all of this was solved by using a VPN, bizarre but true… ### 1/5 — Useless *2025-11-12* This app is absolutely useless ### 1/5 — Worse app ever *2025-11-09, version 2.0.2* Nothing works ### 2/5 — Round in circles *2025-11-07, version 2.0.2* The app is great for seeing your new kitchen or bedroom in 3D but the practicability of then getting in touch with issues post installation via the app as the website recommends just goes round and round in circles. The external weblink then asks you to sign in to the app again and honestly, no idea on how to actually get in touch via the app. Poor CX and needs looking at urgently as it’s frustrating when all comms point to the app. ### 1/5 — Frustrated *2025-10-27, version 2.0.2* Had to update the app, went through all the steps, but apparently my email needs to be verified!! But despite several attempts only one email arrived but the process still not complete. Have now deleted the app and all passwords. The app didn't always load properly before the update now I can't even sign in. ### 1/5 — App restricted *2025-07-31, version 1.1.20* This app only allows you to book appointment, not to order spare parts as their website suggests ### 4/5 — Good app all round *2025-07-05, version 1.1.20* Pretty good app all round with the kind of information I’d expect to see. Useful features I can imagine for ordering replacement parts (not that I’ve had to use it). The only information that would be useful in here that’s not included is if you’ve arranged a waste collection through Wren ie. getting your fridge/freezer removed as extra - that’d be good to see when that’s scheduled for in the timeline. Additionally it’d be cool if the contact details for the folks doing the additional/wet fit was in there too so it’s all in one place. ## Frequently asked questions about Wren Kitchens ### What does the Wren Kitchens app do? The app serves as a companion for your home improvement project, outlining what to expect and when. It allows you to securely access your account, view and share your project design in 3D, and access order summaries. You can also easily order replacement parts and find installation guides. ### What are the key features of the Wren Kitchens app? Key features include fast and secure account access via Face ID and Touch ID, the ability to view and share your project design in 3D, easy access to your order summary and designs, and the option to order replacement parts. It also provides installation guides and allows users to upload their 'Wrenovation' for a chance to win prizes. ### Is the Wren Kitchens app free to use? Yes, the application is available for free. There are no mentioned costs associated with downloading or using the core features of the app. ### What devices is the Wren Kitchens app compatible with? The app supports secure login via Google, Apple, and Facebook, suggesting compatibility with iOS and Android devices that support these login methods and Face ID/Touch ID. Specific operating system version requirements are not detailed. ### How can I use the Wren Kitchens app for my project? Once your project begins, you can use the app to track its progress and understand upcoming stages. It's ideal for visualizing your design in 3D, keeping all your order details in one place, and accessing helpful installation instructions. ## Version history (last 5 releases) ### 3.0.3 — 2026-06-22 We’ve completely refreshed the Wren App with a brand-new look and feel. V3 brings a major overhaul to the app’s design, making it cleaner, faster, and easier to use from start to finish. What’s improved - All-new design – A modern, streamlined interface that’s easier to navigate - Improved usability – Key features are simpler to find and quicker to use - Faster performance – Smoother interactions and reduced load times - Better overall experience – Designed to support you at every stage of your journey with Wren We’re continuing to improve the app and release new features so stay tuned! ### 3.0.2 — 2026-04-29 We’ve completely refreshed the Wren App with a brand-new look and feel. V3 brings a major overhaul to the app’s design, making it cleaner, faster, and easier to use from start to finish. What’s improved - All-new design – A modern, streamlined interface that’s easier to navigate - Improved usability – Key features are simpler to find and quicker to use - Faster performance – Smoother interactions and reduced load times - Better overall experience – Designed to support you at every stage of your journey with Wren We’re continuing to improve the app and release new features so stay tuned! ### 3.0.1 — 2026-04-13 We’ve completely refreshed the Wren App with a brand-new look and feel. V3 brings a major overhaul to the app’s design, making it cleaner, faster, and easier to use from start to finish. What’s improved - All-new design – A modern, streamlined interface that’s easier to navigate - Improved usability – Key features are simpler to find and quicker to use - Faster performance – Smoother interactions and reduced load times - Better overall experience – Designed to support you at every stage of your journey with Wren We’re continuing to improve the app and release new features so stay tuned! ### 2.2.0 — 2026-03-18 Thanks for using Wren Kitchens! To give you the best possible experience, update to the latest version which includes some technical updates, as well as our ongoing customer experience improvements. ### 2.1.0 — 2025-12-15 Thanks for using Wren Kitchens! To give you the best possible experience, update to the latest version which includes some technical updates, as well as our ongoing customer experience improvements. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*