# WSDOT — user reviews > 111 indexed App Store user reviews of WSDOT by Washington State Department of Transportation, rated 2.90/5 from 280 ratings. - Source: https://appshunter.io/ios/app/wsdot/id387209224/reviews - App overview in markdown: https://appshunter.io/ios/app/wsdot/id387209224.md - Rating breakdown: 5★ 87 · 4★ 33 · 3★ 25 · 2★ 45 · 1★ 90 ## What do users think of WSDOT? Overall sentiment: negative **Pros** - 🚀 Helpful resource for Washington residents - 👍 Well-designed app - 💡 Useful features like ferry schedules and traffic information **Cons** - 🐛 Crashes and freezes on launch - 🐛 Inaccurate and delayed information - 🔋 High battery consumption due to ads - 👎 Poor user experience and outdated design - 👎 Unreliable ferry-related features **Commonly reported bugs** - Frequent crashes and freezes - Inaccurate and outdated traffic and ferry information - Compatibility issues with newer iOS versions **Most requested features** - Add support for Apple CarPlay - Improve ferry ticket purchasing and management - Provide more detailed and real-time pass and road condition updates - Add ability to report potholes and other road issues ## Newest reviews (17 of 111) ### 4/5 — Useful… once you figure it out *2026-07-23, version 5.52.0* The WSDOT app has an awkward layout, but once you play around with it, you realize it’s actually really useful no matter what type of transportation you’re using in the state. ### 2/5 — Schedule is wrong *2026-06-29, version 5.51.0* I have to check the website to get accurate information. For example, on Sunday, the app listed a 7:55 p.m. ferry from Vashon to West Seattle, but that ferry was only going to Southworth. The website correctly showed the next West Seattle ferry at 8:40 p.m. so I was waiting an extra 40 minutes ### 2/5 — Ugh *2025-08-31, version 5.48.1* Give us back our location option. We can no longer refresh our location to get an idea of how traffic is. And the cities you give don’t help. ### 2/5 — Traffic status changes depending on zoom level *2025-07-14, version 5.47.0* Time and again, traffic status is incorrectly shown as green when zoomed out but is correctly shown as red when zoomed in, making the app useless. ### 2/5 — Ferry tickets not easy to find post purchase *2025-07-07, version 5.47.0* Although it’s great to purchase ferry tickets via this app, it’s not easy to pull up your tickets post purchase. A purchased tickets/orders button seems like a no brainer to have for a logged in user. ### 3/5 — Helpful resource for Washington residents *2025-04-15, version 5.45.0* Update: still using the app but getting a little annoyed at the spam texts that keep showing up. I have been using the Oregon 511 app more often and I’m considering deleting this WSDOT app. Thanks for this app, from a Clark county resident, I wish that Oregon had a similar resource aside from its Tripcheck website. Still wishing for a paid ad free option to free up a little bit of space at the bottom of the screen. ### 2/5 — Needs a lot of work *2025-02-19, version 5.44.0* The UX is pretty pedestrian and UI is antiquated. The ferry interface is particularly disappointing. Wondering if ANY user research has been done on this at all. So much more capabilities are possible, but update after update are yielding more of the same. Relying on the ferry system is already tough. Wish at least this app could be more reliable and informative. ### 3/5 — Needs updated features *2024-12-10, version 5.42.0* App needs to be available for Apple CarPlay so it can be displayed on vehicle screens. More useful especially in winter for pass travel. ### 3/5 — Love… but *2024-10-26, version 5.42.0* Please let me zoom in on pics. The traffic cam pics are SO SMALL. let me zoom in! ### 2/5 — Ferry alerts need to be more specific *2024-08-28, version 5.41.0* I signed up for Bainbridge ferry alerts, so I know when a morning commute will have problems due to vessel maintenance or crew shortages. Getting delay alerts on routes I have no interest in have encouraged me to turn off my push alerts. I would rather get less useful information than be burdened by false alerts. ### 3/5 — 5.40.0 won’t open *2024-08-14, version 5.40.0* 5.40.0 crashes immediately on iPhone 13 Pro Max iOS 17.5.1 uninstalled reinstalled uninstalled powered off powered on reinstalled powered off powered on CRASH ### 2/5 — App about as useful as the ferry system in 2024 *2024-08-10, version 5.40.0* Positives: the information is there. … Negatives: with the frequent breakdowns, off-schedule sailings, and wait lines for cars the app is barely useful. … The main page for each ferry should incorporate the live data, alerts, and actual/predicted sailing times. There’s a bar that fills showing drive up spots for the next ferry, but there should be one for the cars in line behind those spots. Add a feature that estimates the next sailing that will have space available. You have cameras, you know how many cars fit in each boat, that should be enough info to show that. … “Next sailing predicted 5:15 (4:45 scheduled), 0 spots available, cars in line will fill the 6:15 (running behind, expected at 6:30) ferry, next available ferry with available car spots will be 7:15 (late, expected 7:45)” or something like that. ### 4/5 — CarPlay needed *2024-07-27, version 5.40.0* Great data. A must-have for Washingtononians. Desperately needs to support CarPlay, though. ### 1/5 — Doesn’t open *2024-07-18, version 5.40.0* I have an up-to-date iPhone 14 max and this app doesn’t open. It used to work, didn’t a couple weeks ago and just tried again and still doesn’t. Surprised there’s not an app update yet to fix whatever error was introduced. ### 2/5 — Crashes when attempt to open:but WSDOT knows that. *2024-07-16, version 5.40.0* Developer response suggests users of older iPhones delete the app and reinstall it instead of a straightforward update. Make that part of dev update notes.(!) Many of us actually read them. Search on the map for routing is ridiculous. The second largest city in the state does not show in suggestions. The first suggestion is a city somewhere in Turkey. Second opportunity is the 'other' city located in Canada. Weak. Try putting in Tumwater and see where it suggests you want go. What is the purpose of having a localized, state centered app if it's going to direct users off continent ? Why share current location with the app only to have it default on Seattle? Seattle is not the center of everyone's universe. So, after deleting it now it loads. But it is still questionable on usefulness for local information. ### 1/5 — App down *2024-07-03, version 5.40.0* Trying to open app to prepare for holiday travel but it just crashes. ### 1/5 — App Crashes Immediately *2024-06-22, version 5.40.0* This app crashes immediately for IOS. I see that you have made note if the issue but nothing has been updated yet. ## Most critical reviews (10 lowest-rated) ### 1/5 — In app advertising, why? *2026-08-03, version 5.53.0* Stop with advertising in a WA state government app. Garbage. ### 1/5 — Apple WSDOT app is trash *2025-11-28, version 5.50.0* We compared the data coming from the Apple app and the android version and the Apple app is largely delayed compared to the Android one. Don’t have faith in this apps data and timing or you will be sitting at a terminal waiting for the next ferry because you did. ### 1/5 — Broken? *2025-08-17, version 5.48.0* App seems to be broken. Route updates are from 3W ago. Not currently functional ### 1/5 — Nothing but crashes *2025-06-14, version 5.45.0* This app refuses to run on my iPhone16 Pro running iOS 18.5. Launch —> crash. Repeat ### 1/5 — Crashes at launch *2025-06-07, version 5.45.0* Uninstalled ### 1/5 — Newest “update” instantly crashes *2025-04-23, version 5.45.0* Pls update this app… I haven’t updated this app in a while, but noticed a friend had “bridges” to check while I didn’t, so I got the recent update. Now it instantly crashes when trying to open it. I had ios 16.4.x, just updated to the newest ios, but same problem. ### 1/5 — What’s wrong *2025-02-23, version 5.44.0* Why is the app not working anymore? ### 1/5 — Missing departure times *2024-11-18, version 5.42.0* Does show all the departure times, cannot be relied upon. Deleting the app. ### 1/5 — Doesn’t Work At All *2024-10-27, version 5.42.0* Ever since an update or two ago the app doesn’t even work. You click to open it and it immediately closes. It’s unusable ### 1/5 — Doesn’t load on my iPhone *2024-09-06, version 5.41.0* Downloaded, have latest iOS. Click icon, fails to open. Dead app ## Most praised reviews (10 highest-rated) ### 5/5 — Great updates *2026-07-11, version 5.52.0* You gotta check this out. It is so much better than it used to be. So many cameras and easy to see which roads are congested via the colors. You can check ferry mountain passes border times at the Canadian border in so much more! ### 5/5 — Simple app done well *2026-06-20, version 5.51.0* For viewing the ferry schedules and live map this app is excellent. Love that they got those core features right and it’s easy enough to use ### 5/5 — no longer launches *2025-06-03, version 5.45.0* Initially the app would not open on ios 18.5, I completely deleted the app and reinstalled. This seems to have resolved the issue and the app behaves normally. ### 5/5 — Please center the logo *2023-11-29, version 5.35.0* Developer 🙏Please center the WSDOT logo my ocd can not stand it lol ### 5/5 — Love it *2021-12-04, version 5.20.4* Well designed. I can check the schedule and situation right on time. ### 5/5 — Flippin love this app *2021-08-20, version 5.20.4* I love Washington. Thank you for making such a user friendly and useful service. Cheers! ### 5/5 — Love it!! *2020-01-21, version 5.15.2* I’be really enjoyed using this app! Especially when catching a ferry! ### 5/5 — Great *2020-01-15, version 5.15.2* The WSDOT APP is Awesome! The features are great. And being able to turn particular counties off or on is fabulous. Keep up the good work. ### 5/5 — Amazing *2019-12-26, version 5.15.2* Love this so much helps out so so so much!! Been using it a lot lately and it’s magnificent! The bottom reader where you swipe to see updates on collisions and stuff is by far my favorite part! Also, the ferry’s thank you guys! ### 5/5 — Great App *2019-10-18, version 5.15.1* I have been using this app for a while and it keeps getting better. This app saves me commuting time. Keep up the great work! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*