# WSSC Water — Washington Suburban Commission

> Utility management app for water and sewer services. (iPhone/iPad app by Washington Suburban Sanitary Commission.)

- Source: https://appshunter.io/ios/app/wssc-water/id443245423 (this page in markdown: same URL + `.md`)
- Developer: [Washington Suburban Sanitary Commission](https://appshunter.io/developer/443245426)
- Category: Utilities
- Price: Free
- Rating: 4.79/5 from 11,753 App Store ratings · 139 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 150 MB
- Languages: English
- Released: 2011-06-16
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/wssc-water/id443245423/reviews.md

## What is WSSC Water?

The WSSC Water mobile app provides you with tools to pay your water/sewer bill, view account history, and report water/sewer emergencies. The app delivers current WSSC Water news, Customer Pipeline newsletter, and ways to contact us. Access our social media accounts (Facebook, YouTube and LinkedIn), buy watershed permits, see contracts available for bid and current career openings are a few additional features available.

Note: A convenience fee is collected by Kubra, not WSSC Water. WSSC Water does not store any of your financial information.

For more information, please visit our website.
https://www.wsscwater.com/mobile

## Key features

- Pay water/sewer bills
- View account history
- Report water/sewer emergencies
- Access WSSC Water news
- Contact customer service
- Buy watershed permits
- View career openings

## What do users think of WSSC Water?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Seamless payments
- 💡 User-friendly app
- 🚀 Efficient bill pay process
- 👍 Intuitive navigation

**Cons**

- 💰 Charges service fee for online payments
- 🐛 Issues with account registration and login
- 🔒 Security concerns with lack of logout option
- 🐛 Compatibility issues with new devices
- 🔍 Difficult to find account information

**Commonly reported bugs**

- App crashes on launch
- Payment processing errors
- Incorrect account information displayed
- GPS-based features not functioning properly

**Most requested features**

- Save payment method for future use
- Add auto-pay and payment reminders
- Provide PDF of billing statements
- Improve GPS-based service outage reporting
- Allow viewing of all service advisories

## Recent user reviews (10 of 139)

All indexed reviews: https://appshunter.io/ios/app/wssc-water/id443245423/reviews.md

### 4/5 — Payment

*2026-08-03, version 3.2.0*

There should be a way to make a scheduled payment

### 1/5 — Watch for scam

*2026-07-29, version 3.2.0*

People make sure you update your meter readings monthly base 
If they they blindly charge estimates .

### 1/5 — Unsatisfied Customer

*2026-07-24, version 3.2.0*

It’s funny how you charge me for three months and then give me less than a month to make the payment. Repeatedly I have selected the option to receive email notification for my bill and yet email is too difficult for WSSC. Spend less energy changing your website and more on getting a bill out monthly.

### 3/5 — Missing features

*2026-07-08, version 3.2.0*

The interface is nice and clean, but it needs to have a secure way to save payment information and ideally use Apple/Google Pay. Even more ideally, you need to remove the processing fee. That is some nonsense to add this cost to the consumer.

### 2/5 — Paying via App

*2026-06-18, version 3.2.0*

This app is too cumbersome.  No payment information is stored, nor is the customer information.  It's the only payment app that I have that isn't seemless.

### 1/5 — Very poor new app interface

*2026-06-11, version 3.2.0*

They changed the interface so now it’s all manual, previously stored info was lost. It’s is just so long to input payment. Poor

### 1/5 — Review

*2026-06-06, version 3.2.0*

Fee is supposed to be waived if you go paperless

### 1/5 — Service

*2026-05-16, version 3.2.0*

My service tend to freeze and I half to reboot

### 2/5 — Needs Improving

*2026-04-17, version 3.2.0*

Great to have the app but it doesn't populate known information. Everything has to be done one box at a time and each letter and symbol. Every other site can understand plugging in an email. Not here though. All others lets you grab your known credit card information but not here. It takes longer than it should. Very frustrating.

### 5/5 — New&Improved

*2026-04-08, version 3.2.0*

Was able to pay my bill seamlessly!

## Frequently asked questions about WSSC Water

### What can I do with the WSSC Water app?

The WSSC Water app allows you to pay your water and sewer bills, view your account history, and report water or sewer emergencies. You can also access WSSC Water news, customer newsletters, and contact information.

### Is the WSSC Water app free to use?

Yes, the WSSC Water app is free to download and use. There are no subscription fees or upfront costs associated with accessing its features.

### Does the app handle payments securely?

Yes, the app facilitates bill payments. A convenience fee is collected by Kubra, the payment processor, not WSSC Water. WSSC Water does not store any of your financial information.

### What kind of news and updates can I find in the app?

The app provides current WSSC Water news and the Customer Pipeline newsletter. It also offers ways to contact WSSC Water, access social media accounts, and view information on watershed permits, contracts, and career openings.

### Is this app available on both iOS and Android?

The provided description does not specify compatibility with different operating systems. For detailed information on device compatibility, please visit the WSSC Water website at https://www.wsscwater.com/mobile.

## Version history (last 5 releases)

### 3.2.0 — 2026-03-20

-Minor Updates.

### 3.1.0 — 2026-01-24

-Minor Updates.

### 3.0.2 — 2025-11-07

-Minor updates and bug fixes.

### 3.0.1 — 2025-09-29

- Minor Update

### 3.0.0 — 2025-09-08

Minor Update

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## More apps by Washington Suburban Sanitary Commission

- [WSSC TV](https://appshunter.io/ios/app/wssc-tv/id1086386465)
- [WSSC FHP](https://appshunter.io/ios/app/wssc-fhp/id1296951992)
- [WSSC WATERshed](https://appshunter.io/ios/app/wssc-watershed/id1667367979)

All apps by Washington Suburban Sanitary Commission: https://appshunter.io/developer/443245426

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*