# Wumbo Digital Concierge — user reviews > 37 indexed App Store user reviews of Wumbo Digital Concierge by Wumbo Technologies. - Source: https://appshunter.io/ios/app/wumbo-digital-concierge/id1159641039/reviews - App overview in markdown: https://appshunter.io/ios/app/wumbo-digital-concierge/id1159641039.md ## Newest reviews (12 of 37) ### 1/5 — Writing a comment hides text input field *2021-09-13, version 2.5.2* You have to type blindly then edit your message when adding a new comment. Editing displays the keyboard and text input properly. When creating a comment, the text you are typing is hidden by the keyboard. Why is it done properly for editing and not for initial input? You think this would be something you test since it’s the most common interaction. ### 1/5 — App dev should be fired *2021-08-16, version 2.4.8* Think it’s time the dev team actually use the app themselves and debug the problems themselves. Thi app is horrible. ### 1/5 — Can’t see the message while typing *2021-06-21, version 2.4.1* The message box doesn’t appear on iPhone while typing comments. So hard to fix any typo. Updated the app still issue isn’t resolved. ### 1/5 — 90% of the time freezes or crashes or doesn’t load things *2021-05-25, version 2.4.0* 90% of the time the app freezes, crashes or doesn’t load anything. It’s utter trash and you should be ashamed to publish and charge buildings for this trash. If you are any competent, you will fire the whole current team or the company you pay to make this trash, and make a new app from scratch that can be maintained easily. ### 1/5 — I couldn’t registered again and also couldn’t sign in this app. *2021-04-05, version 2.3.5* I registered on website then they said sign in app. I haven’t required to make a password but the app wanted me to put the password so I went back to the web to make a new one but the web said I already had registered. I tried “forgot password” on the app, it said I hadn’t a account, though. It’s annoying and weird. ### 1/5 — inaccessible with vision *2021-01-01, version 2.2.7* I see a report from one blind user regarding use of the software with voice tools. I hope that user feels consolidation in some way that notices from wumbo for me are truncated to a single screen in height, ie the app is all but useless. ### 1/5 — Atrocious *2020-12-04, version 2.2.4* Every time the revel attempts to update the app major issues occur with accessibility to information that is critical . The last update is a primary example. ### 1/5 — Doesn’t work *2020-12-01, version 2.2.3* App update this week just keeps crashing. Get a notification, open the app and then anything you click on after that causes the up to crash. I have to email the concierge to find out what the notification for was. Really bad. ### 1/5 — Doesn’t work *2020-11-22, version 2.2.1* I forgot my password so I reset it, it won’t let me log in. I’ve been trying for months. I can’t access anything to do with my house. No one will help me to trouble shoot the problem ### 1/5 — Please pay salary and social insurance *2020-08-14, version 2.2.0* Trả lương với trả nợ bảo hiểm cho nhân viên anh mai cồ ơi ### 1/5 — One of the worst apps I’ve used *2019-09-07, version 1.7.9* Wouldn’t have used it if not forced by the building management ### 1/5 — Update fail *2019-01-29, version 1.4.1* They newest update, which I was unable to access the app without downloading, has left me unable to post anything on the community, where I had absolutely no issues prior to the update. Seems the update made everything worse tbh ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash out *2026-08-04, version 2.9.64* App crash outs as soon as you open a photo on marketplace ### 1/5 — Keeps crashing *2026-07-22, version 2.9.63* When viewing the marketplace, the app consistently crashes after a few scrolls. Replicated on multiple devices and I couldn’t find any other way to let the developers know asides from this review ### 1/5 — Worst faking app *2026-06-18, version 2.9.60* Lags, unresponsive, ### 1/5 — Constantly crashing *2026-04-28, version 2.9.55* App crashes so often, makes the marketplace virtually unusable which is so frustrating. ### 1/5 — Ask for update every week? What for? *2026-04-10, version 2.9.54* Ask for update every week? What for? ### 1/5 — Can’t confirm the booking for new update *2025-11-29, version 2.9.45* Don’t update ### 1/5 — Can’t register *2025-11-09, version 2.9.44* The app doesn’t allow me to register and keeps telling me to seek admin support but I can’t even find where to reach out to on the app or website. ### 1/5 — Apartment address is incomplete *2024-05-15, version 2.9.17* When I created my account, there was no address for my apartment ### 1/5 — Can’t copy word is annoying *2023-09-22, version 2.9.3* The fact that you can’t copy any word from the discussion forum is really annoying! Also, the page will automatically be jumped back to the main page is frustrating too ### 1/5 — CANNOT BOOK FACILITIES *2022-04-19, version 2.6.6* As saying in the title, it used to work, but the app just decided to stop showing facilities availability one day. No updating or re-downloading can fix this. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2023-04-21, version 2.8.6* Pre-booking facilities is easy and never miss a announcement for the building manager ### 5/5 — Awesome *2022-12-23* This is an awesome app. It has transformed the way we manage our 1000 lot apartment building. Hands down the best product on the market. Most high end life style buildings are currently using this in Australia. ### 5/5 — Best Luxury Concierge/building management App *2019-04-01, version 1.6.3* I’ve used a building management app from America and an app made in Australia as an OC Management company. Our OC company has been established for 15 years now. Both of of previous apps haven’t had a great take up by residents in the building which have seen the value of the app been made hard for the building management to show its worth to the Committees. Now with the WE app residents have a new reason to use the app, clean and simple view as well. I like the front facing features such as the concierge features like house keeping, personal trainers, and more to be added I have been told such as dry cleaning etc. I am really looking forward to our buildings using the Airbnb feature to reduce the stress, and damage to the buildings. As well as the labour intensive stress it will alleviate from our building managers. I have been excited to see this app since I first saw it. Which finally has every feature delivered from the start of construction with a developer showing it off with the sales agents. To the settlement agents sending the owners and tenants to the app to move in to a new building. Then the building manager saving time by using this app as the nerve system of the building. I can’t wait to see the app in its future capacity of being a virtual concierge allowing everyone from home shopping from groceries, luxury clothing, attractions, to furniture, real estate, medical, health, government and more. It’s going to future proof our need for a building management/Concierge app. ### 5/5 — Improving experience *2019-01-24, version 1.4.0* This app is working much better now. The updates are too often for my liking, as I don’t see the updates but overall its a good app. The hub is good for info sharing with other residents. ### 3/5 — Does the job but is a bit annoying *2023-10-14, version 2.9.9* Not super user friendly, some parts are a bit vague and hard to find.. especially when it gets moved in the constant updates. I find it super annoying that I see a million notifications for the resident posts and now they slipped package notifications in the same spot so I can never see when they’ve arrived or if someone comments on one of my posts, without scrolling forever (residents here top 1000 people.. kind of like the worlds worst group chat) ALSO I find it infuriating when I do go to use the app that I am FORCED to update it and can’t click out without accepting. Very annoying when I’m at concierge trying to double check package info in a rush and have to update my app first ### 2/5 — App functions not responding *2025-04-13, version 2.9.35* Press on book button to book the facilities so many times but couldn’t. Uninstall again and reinstall again but still the same. ### 2/5 — Can’t type replies to posts *2021-07-12, version 2.4.6* Really useful app, but when I reply to community posts the text box is hidden under my keyboard! Can’t see what I’m typing. Phone and app are both up to date. ### 2/5 — In accessible with screen reading software *2019-09-10, version 1.7.9* I am totally blind, and use Apple‘s voiceover software to use my iPhone. This app does not interact well with voiceover, and many improvements need to be made. For example, the tabs at the bottom of the screen which take you to different sections of the app simply read as “tab”, so I have no idea which one is which as their labels are not read. I have to tap each one until I find what I am looking for. This is one of a number of examples, and I would greatly appreciate it if the developers could make the app more accessible for users who are blind or vision impaired. Thank you. ### 2/5 — Photo problem can’t upload *2018-11-03, version 1.2.16* Can’t upload photos from iPhone 6. App won’t refresh - so only posts from 1 month ago. ### 2/5 — Can’t upload photos on iPhone X *2018-04-07, version 1.2.1* Good idea for the app, but implementation could be better. Notifications don’t always work, app is a bit slow and I am unable to upload photos on iPhone X - I can get to the library, select photo, it shows preview but when clicking save it doesn’t retain the photo - just text. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*