# WVU Medicine — user reviews > 56 indexed App Store user reviews of WVU Medicine by WVU Medicine, rated 4.70/5 from 256 ratings. - Source: https://appshunter.io/ios/app/wvu-medicine/id1481222956/reviews - App overview in markdown: https://appshunter.io/ios/app/wvu-medicine/id1481222956.md - Rating breakdown: 5★ 221 · 4★ 19 · 3★ 1 · 2★ 2 · 1★ 13 ## What do users think of WVU Medicine? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive interface - 💡 Real-time patient status tracking reduces stress - 🚀 Quick setup and immediate responses - 😊 Helpful for monitoring loved ones during surgery - 📱 Convenient alternative to calling hospital staff - ⭐ Reduces anxiety during surgical procedures - 🎯 Informative and keeps families updated **Cons** - 🐛 White/blank screen on app launch - 🐛 UI layout issues - buttons overlapping input fields - 🐛 Keyboard not appearing on input fields - 📱 Incompatible with iPhone SE (1st and 2nd generation) - 🐛 Cannot select certain hospital locations in menu - ❌ Limited functionality for non-legacy WVU Medicine hospitals - 📱 Not compatible with Amazon Kindle Fire - 🔐 Employee login failures with persistent error messages **Commonly reported bugs** - White/blank screen preventing app launch - Go button positioned on top of tracking number input field - Tracking number field not accepting keyboard input on iPhone SE - Unable to select WVU Reynolds Memorial Hospital from menu - Patient tracking number fails to load consistently - Employee login authentication failures - App crashes or fails to boot on certain devices **Most requested features** - Support for all WVU Medicine hospital locations - Clinic information and contact numbers for campus navigation - Compatibility with Amazon Kindle Fire and older iPhone models - Better device compatibility testing before release ## Newest reviews (11 of 56) ### 4/5 — Good to check *2021-12-22, version 1549* On my loved ones ### 4/5 — My surgery yesterday l0/21 *2021-10-22, version 1549* This app was so helpful in keeping my family informed about my surgery especially during this time of Covid! Thank you so much! Donna Cook ### 5/5 — Kess70 *2021-10-06, version 1549* Good ### 5/5 — App *2021-09-30, version 1549* Was easy to set up. ### 5/5 — App usage *2021-09-28, version 1549* Awesome! ### 5/5 — Great App *2021-09-24, version 1549* The app works well and as designed. ### 4/5 — WVU app *2021-09-23, version 1497* Helpful once installed. ### 5/5 — WVU app *2021-09-16, version 1497* Easy to use and very convenient. ### 5/5 — Easy to use *2021-09-08, version 1497* Great app. Very informative ### 5/5 — Great App *2021-09-01, version 1497* Keeps you up to date when family member is in surgery ### 5/5 — Easy to use *2021-08-20, version 1497* Quick and prompt responses. Easy usage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t download. I just have a white screen. *2024-10-22, version 1821* I’ve deleted it twice and redownloaded back. I have the app showing but when I try to open I have a white screen. I’m opening my chart using the web ### 1/5 — Doesn’t work *2023-10-04* Needs an update because the app does not boot up and have a blank screen ### 1/5 — App does not work properly *2023-01-02, version 1819* So, installed the app to do things the developers said it would do. If one needs items outside of “legacy” WVU Medicine hospitals, it might work. But using it on an iPhone SE with most recent iOS update, it doesn’t work. I could not access items pertaining to WVU Medicine Reynolds Memorial Hospital, even though the App Store description said information concerning services at that hospital were available. You cannot select “WVU Reynolds Memorial Hospital” in the menu settings. App Fail. Would give zero stars if I could. ### 1/5 — Surgery tracker *2022-09-15, version 1769* Worthless-cannot get the patient # to load. Staff says it happens all the time ### 1/5 — App not working *2022-08-15, version 1747* Couldn’t get app to allow me to put in tracking number in the search bar..Plz fix ### 1/5 — Dose not support iPhone SE 2020 *2022-05-03, version 1733* Cannot enter tracking number onto an iPhone SE. works fine on iPhone 13 mini ### 1/5 — Can never log in *2022-01-31, version 1687* Worst app ever. Can never log in as an employee. IT was able to help previously but tried to log in for employee health/COVID and nothing but “Login failed” messages. ### 1/5 — Poor App *2020-01-31, version 1.2.3* Application is buggy and provides no information for inside and outside clinics in Morgantown. No contact numbers or anything else listed for help with hospital locations if a patient is lost or disoriented on the large medical campus. ### 2/5 — Unusable *2022-07-19, version 1747* I’m in an iPhone 8, and I always keep it updated with the latest software version. My daughter went in for surgery this morning, and I downloaded the app to keep track of how she’s doing. Sadly, I can’t even enter the number given to track her surgery: the “Go” button is placed directly on top of the field where you enter the number. There is no possible way to enter the number and track anything. Had to delete the app, and now I just wait. ### 2/5 — Doesn’t work on second generation iPhone SE *2022-06-16, version 1747* On the screen to enter the tracking number for a surgery patient, tapping the tracking number Field on my second generation iPhone SE never opens a keyboard allowing me to enter the number. Thus, it is unusable for me. ## Most praised reviews (10 highest-rated) ### 5/5 — Patient *2022-01-06, version 1549* Work’s well ### 5/5 — Surgery *2021-12-28, version 1549* Everyone was so friendly ### 5/5 — Easy to use *2021-12-13, version 1549* Great way to track patients in real time without having to bother staff ### 5/5 — Comforting *2021-11-30, version 1549* What a comfort to be able to see where our loved ones are and when their surgery is over. ### 5/5 — GREAT HOSPITAL and GREAT STAFF *2021-11-18, version 1549* My fiancé was there for surgery and from the time we got there early Tuesday morning until she was discharged Thursday around noon she received better care than ANY other hospital that we’ve been to. The entire staff were the most polite and caring people that I’ve ever seen at any other hospital anywhere. ### 5/5 — Easy entry *2021-11-18, version 1549* Appreciate availability for surgical monitoring status of my young wife of 47+ years! ### 5/5 — App *2021-11-17, version 1549* Love this app ### 5/5 — Even medicine *2021-11-15, version 1549* Really informative ### 5/5 — WVU Tracking APP *2021-11-10, version 1549* Excellent way to keep informed of patient status while in the hospital. Removes a lot of stress from the waiting. ### 5/5 — WOW!! *2021-10-21, version 1549* Great to keep track of a family member!! Really good stuff. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*