# W.W. Grainger, Inc.

> Industrial supply and inventory management app for professionals. (iPhone/iPad app by W.W. Grainger, Inc..)

- Source: https://appshunter.io/ios/app/ww-grainger-inc/id526722540 (this page in markdown: same URL + `.md`)
- Developer: [W.W. Grainger, Inc.](https://appshunter.io/developer/379095966)
- Category: Shopping, Business
- Price: Free
- Rating: 4.80/5 from 26,506 App Store ratings · 197 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 92 MB
- Languages: American English
- Released: 2012-05-25
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ww-grainger-inc/id526722540/reviews.md

## What is W.W. Grainger, Inc.?

The Grainger app for iPhone is designed to deliver all that Grainger.com® has to offer no matter where the job takes you. Use the app to quickly narrow down your search, check account pricing, check item availability at a nearby branch, or manage costs with the Grainger KeepStock® inventory management solution.

More

Real-Time Availability — Get an expected arrival date or find out if your item is available at a nearby branch.
KeepStock – Manage, track and control your inventory costs on an agile inventory management system.
Barcode Scanning — Scan a product and drop it right into your cart.
Find a Branch — Locate your nearest branch for quick pickup.
Chat With an Expert — Have questions? Upload a photo and get answers from a specialist on the spot.
Pending Orders — Keep track of all the orders waiting for your approval.
Lists — Access lists on Grainger.com® for quick reordering.
Order History — Check the status of a current order, or go back to previous orders over the last 18 months. It doesn't matter how you ordered.
OMS: Simplify your order flows using our Order Management System.
Saved for Later: Save away products from your shopping cart if you're not quite ready to buy.

Need Help? Contact us at 1-800-472-4643.

Grainger, Grainger.com and KeepStock are trademarks of W.W. Grainger, Inc.

## Key features

- Real-time item availability
- KeepStock inventory management
- Barcode scanning for cart addition
- Branch locator for pickup
- Chat with experts
- Manage pending orders and lists
- Order history tracking

## What do users think of W.W. Grainger, Inc.?

Overall sentiment: neutral

**Pros**

- 🚀 Improved search function
- 👍 User-friendly app
- 🚀 Efficient ordering and pickup
- 👍 Helpful and knowledgeable staff
- 🚀 Wide product selection and availability

**Cons**

- 🐛 Buggy app with crashes and login issues
- 🔍 Difficult to find products, poor search
- ⚠️ Inconsistent order tracking and notifications
- 💰 High prices compared to competitors
- 🕰️ Slow performance and navigation

**Commonly reported bugs**

- Orders not showing up in order history
- Repeated crashes and login issues
- Inability to select shipping options for pickup orders
- Inconsistent behavior when adding/removing items from cart

**Most requested features**

- Ability to search order history and personal lists
- Clearer pricing and shipping cost information
- Improved product details and recommendations
- Seamless integration between app and website

## Recent user reviews (10 of 197)

All indexed reviews: https://appshunter.io/ios/app/ww-grainger-inc/id526722540/reviews.md

### 5/5 — Owner

*2026-08-11, version 26.18.10*

Easy to use. Easy to work with.

### 1/5 — terrible place to purchase things

*2026-08-08*

i have never had this much trouble buying something like not once have i EVER had to pick out my own tax jurisdiction. who the hell even knows what that means i literally asked my mom and she didn’t even know like no app has ever made me do that. also i think it’s dumb how it makes you go into the website to add your payment method and then it fails to update in the app so you have to refresh it and go through all of it again. then when it asks for your user id it was confusing until i realized its just your email like why not just phrase it differently so that it’s not confusing??

### 3/5 — The app sucks

*2026-07-28, version 26.17.10*

I love Grainger, but I hate the app. It’s trash. Grainger.com in a browser is a superior ordering experience.

### 2/5 — New glitches

*2026-07-28, version 26.17.10*

It's a bit glitchy. It could be easier to use.

### 1/5 — Search doesn’t work

*2026-07-27, version 26.16.4*

When I use the search in the app it doesn’t come up with any results. If i google search, it will direct me to back to the app and then show up

### 1/5 — Un Useable

*2026-07-27, version 26.16.4*

Love Grainger but the app is horrendous. Search engine is the worst of all major players. If you do not type in exactly the correct name of what you are looking for, good luck. Often times you have to just use google to find what you are looking for. Very frustrating to use

### 1/5 — The app and website are broken.

*2026-07-21, version 26.16.4*

I used to buy 90% of my materials and tools from them but over the last month the quality of the app and website has dropped significantly. I now avoid it as much as possible.

### 2/5 — CANT FIND IT

*2026-07-09, version 26.15.11*

IT HARD TO FIND ITEMS UNLESDS YOU KNOW EXACTLY HOW IT IS WRITTREN IN YOUR CATALOG.

### 1/5 — This is clumsy

*2026-06-18, version 26.13.7*

What happened to MY recent orders and or reorders?????
I don’t need to seem what the entire Midwest ordered

### 5/5 — For the ones who get it done!

*2026-06-17, version 26.13.7*

Unbelievable service excellence!  Grainger has become the sharpest tool in my toolbox!

## Frequently asked questions about W.W. Grainger, Inc.

### What does the Grainger app do?

The app provides access to Grainger.com's offerings on your mobile device. It allows users to search for industrial supplies, check real-time item availability at nearby branches, manage inventory with KeepStock, and scan barcodes to add items to their cart.

### What are the key features of the Grainger app?

Key features include real-time availability checks, the KeepStock inventory management system, barcode scanning for easy cart addition, finding nearby branches for pickup, and the ability to chat with experts for assistance. Users can also manage pending orders, access saved lists, and review order history.

### Is the Grainger app free to use?

The app itself is free to download and use. However, it facilitates the purchase of industrial supplies, which are paid items. The app may also contain advertisements.

### What kind of products can I find on the Grainger app?

The app offers a wide range of industrial supplies, maintenance, repair, and operating (MRO) products. This includes tools, equipment, safety supplies, fasteners, electrical components, and more, catering to various professional and business needs.

### Can I manage my inventory with this app?

Yes, the app features the Grainger KeepStock® inventory management solution. This allows users to manage, track, and control their inventory costs through an agile system directly from their mobile device.

## Version history (last 5 releases)

### 26.20.21 — 2026-08-25

We continue to improve our mobile apps by releasing new features and enhancements. Updates for this release include:
· Minor bug fixes.

### 26.19.1 — 2026-08-17

We continue to improve our mobile apps by releasing new features and enhancements. Updates for this release include:
· Minor bug fixes.

### 26.18.10 — 2026-08-10

We continue to improve our mobile apps by releasing new features and enhancements. Updates for this release include:
· Minor bug fixes.

### 26.17.10 — 2026-07-28

We continue to improve our mobile apps by releasing new features and enhancements. Updates for this release include:
· Minor bug fixes.

### 26.16.4 — 2026-07-14

We continue to improve our mobile apps by releasing new features and enhancements. Updates for this release include:
· Minor bug fixes.

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## More apps by W.W. Grainger, Inc.

- [Grainger Events](https://appshunter.io/ios/app/grainger-events/id1498513319)

All apps by W.W. Grainger, Inc.: https://appshunter.io/developer/379095966

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*