# WYBOT — user reviews > 270 indexed App Store user reviews of WYBOT by WYBOTICS CO.,LTD, rated 1.80/5 from 53 ratings. - Source: https://appshunter.io/ios/app/wybot/id1630318116/reviews - App overview in markdown: https://appshunter.io/ios/app/wybot/id1630318116.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 0 · 2★ 2 · 1★ 41 ## What do users think of WYBOT? Overall sentiment: negative **Pros** - 🚀 Cleans well - 👍 Robot works fine - 🚀 Great cleaner **Cons** - 🐛 App doesn't work - 🐛 App crashes - 🐛 App not connecting - 🐛 App has issues - 🐛 App is useless - 🐛 App is terrible - 🐛 App is broken - 🐛 App is unreliable - 🔋 Battery issues - 🐛 Robot stops working **Commonly reported bugs** - App login issues - App can't be used to control robot - App loses connection to robot - App has bugs after updates **Most requested features** - Show battery level - Improve app functionality - Fix app connectivity issues - Provide better customer support ## Newest reviews (11 of 270) ### 2/5 — Wybot c1 *2026-08-05* Mise à jour de l’application qui bloque le compteur batterie affichant toujours 1pour cent . Bug a étudier ### 4/5 — Wybot c1 *2026-07-31* Funktioniert. Ohne probleme verbunden. ### 2/5 — Glitchy *2026-07-24, version 2.4.6* I have had my WYBOT for 4 years now and got it on kickstarter. Having issues with it. Will not connect to the internet and it will not save a program. You have to set the Bot each time you clean the pool it defaults to clean walls only. I wish it would save the last setting so anyone could hit the power button twice and it would clean the entire pool. You can only use the Bot with the app. ### 1/5 — Nightmare *2026-07-22, version 2.4.5* Guys, it’s 2026. I could probably have Claude write a better app in 12 seconds. Why are you putting out an app like this for your customers? ### 4/5 — Fonctionne bien hors de l’eau *2026-07-18, version 2.4.4* Tout va bien, mais vous devez choisir en avance ce que nous souhaitez que le robot fasse car une fois dans l’eau le robot ne capte plus le signal wifi, le robot nettoie super bien, je suis très très surpris à ce bas prix 😁👌🏼 ### 1/5 — New Wybot s3 won't update firmware *2026-07-16* The app keeps saying take it off the dock and connect to the robot via bluetooth. It wont connect no matter what we do when its out of the water and powered on feet from our phone. it also wont work when its docked. Why doesn't this just use wifi with the bot docked?? I feel this thing was rolled out without proper app support. ### 1/5 — S2 Solar fehlerhaft *2026-07-03* Die App ist übersichtlich allerdings fährt der Roborter nicht alleine zur Ladestation zurück! Da hilft die App auch nicht !!! Keine Kaufempfehlung für Wybot :( ### 1/5 — Application inutilisable *2026-07-03* Depuis 2 semaines l’application ne fonctionne pas. A chaque tentative de connexion il est indiqué « connexion serveur impossible ». Ainsi paramétrage du robot impossible ### 1/5 — Don’t buy these machines. *2026-07-03, version 2.4.4* Broken, can not login. Either fix it or refund your customers. ### 1/5 — odd app english grammar, bad robots *2026-06-25, version 2.4.1* the app has weird misspellings and grammar issues when in english. the brand is also not reliable. the unit conveniently stopped working and holding a charge immediately after the warranty period ended. ultimately this app and its connected products are not worth your money ### 1/5 — One season product *2026-06-19, version 2.4.1* What a waste of hard earned money. The WYBOT lasted almost one season and now will not even power on. It charges but it won’t move in the pool anymore. Good luck with customer service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad App Worse Pool Cleaner *2026-09-05, version 2.4.6* The Solar Panel has to be plugged in for it to charge, so what’s the point. The pool cleaner has successfully re-docked on its own two times in the last year. The dock connects to the app more often than the cleaner. I am constantly pulling it out of the pool to run it manually and recharge it. Not worth the expense. Creates more hassle. I compared the Viper and it cleans a little better for a fraction of the price. ### 1/5 — Pool owner *2026-09-03, version 2.4.6* Does not do a good job clean the pool does not use a pattern just runs all over the place. ### 1/5 — Worked in the beginning *2026-09-01, version 2.4.6* The app and robot worked as advertised for about a month. Now, the app constantly disconnects. The worst part is that the robot stops in my deep end. I’ve taken the cleaning down to only twice weekly thinking that the additional time to charge would be handy. Nope. I have now fished it out of the deep end of my pool four times. Why did I buy this?! ### 1/5 — Nach neuem Update komme ich nicht mehr in meinen Account *2026-08-25* …und nimmt auch neue Passwörter nicht an, d.h. ich kann ihn nicht benutzen!!!!😡 ### 1/5 — Cannot upgrade *2026-08-20, version 2.4.6* Cannot get robot to Bluetooth and update the firmware. ### 1/5 — App isn’t working *2026-08-17, version 2.4.6* I can’t login to the app it keeps giving me an error message and the only way to use my robot pool cleaner is through the app. Ridiculous ### 1/5 — App times out *2026-08-17, version 2.4.6* The app is not too stable, it sometimes logs me out then will not log me back in until I delete it and start over ### 1/5 — Login Expired *2026-08-17, version 2.4.6* Can no longer login.. keeps throwing this error and the day before the wybot s3 stopped connecting to wifi. ### 1/5 — Terrible *2026-08-17, version 2.4.6* I agree with the comments of Mehdard. Woke up this morning to find App not allowing me to log in. And nary a support in sight. ### 1/5 — Bug *2026-08-01, version 2.4.6* Bug après bug après bug là le mien arrête pas de se déconnecter et je n’ai plus accès à l’écran pour le mode expert ou la faire sortir … ça écrit seulement démarrer/arrêter ## Most praised reviews (10 highest-rated) ### 5/5 — App won’t login *2026-08-17, version 2.4.6* Suddenly app logged me out and now keeps saying “Login session has expired. Please login again to continue using our services”. I’ve tried to recreate my account and I’ve uninstalled and reinstalled and it still won’t work. ### 5/5 — Disregard Negative Reviews *2026-08-07, version 2.4.6* The other negative reviews must be from people who don’t understand how to use the internet or phones and apps in general. Absolutely no problem clicking on the sign up button, entering your email and password, and logging into the app. Set up was as simple as turning on Bluetooth, discovering the vacuum and configuring your pool shape with a step by step configuration wizard. Then literally just put the vacuum in the pool and let it do its job. ### 5/5 — Fiable et pratique *2026-07-31* Facile à utiliser. Ergonomique et super utile. Au top ! ### 5/5 — Appli au top *2026-07-31* Application pratique et rapide. Le robot se déconnecte naturellement une fois immergé. Facile d’utilisation. ### 5/5 — Very easy and straight forward *2026-07-28, version 2.4.6* The other reviews were a bit discouraging but I had no issues logging in and using the robot. The app is very straightforward, it connects to the robot quickly and there are many cleaning options including cleaning the water service which I thought was pretty cool. I purchased the robot for my parents pool, they’re in their 70s and the app is easy for them to navigate which I love! (Plz don’t use Claude to shape up a new app this is perfect) ### 5/5 — Application *2026-06-30* Très fluide, facile d’utilisation. ### 5/5 — my pool is extremely clean now *2026-06-20, version 2.4.1* We purchased this unit to help keep our pool clean. And, it does a wonderful job. The only drawback is it has a two hour limit on the battery and once in a while, it gets hung up on the steps, but it eventually corrects itself. Overall, we are very pleased with this unit and would recommend buying it. ### 5/5 — Au top *2026-06-17* Une application simple d’utilisation et ergonomique ### 5/5 — Good application *2026-06-17* The application Works well. The robot follow the instructions. Moreover, the battery level is very useful. All functions proposed are wise and permit to have a very personalized experience. I recommend hardly this brand. ### 5/5 — Simple, fiable et pratique au quotidien. *2026-06-17* Très bonne application ! Le design est soigné, ergonomique et intuitif, ce qui permet de prendre en main le robot en quelques minutes. La connexion est fiable et rapide, et les commandes répondent parfaitement. La programmation des nettoyages, le choix des modes de nettoyage et le suivi du robot rendent l’entretien de la piscine beaucoup plus simple. Une application pratique, complète et facile à utiliser que je recommande sans hésiter. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*