# Wynn Resorts — user reviews > 45 indexed App Store user reviews of Wynn Resorts by Wynn Las Vegas, rated 3.00/5 from 181 ratings. - Source: https://appshunter.io/ios/app/wynn-resorts/id1474419728/reviews - App overview in markdown: https://appshunter.io/ios/app/wynn-resorts/id1474419728.md - Rating breakdown: 5★ 78 · 4★ 8 · 3★ 8 · 2★ 17 · 1★ 70 ## What do users think of Wynn Resorts? Overall sentiment: negative **Pros** - 👍 User-friendly and easy to navigate - ✨ Cool looking app - 🌟 Loaded with features - ✨ Very fresh look and relaxing theme **Cons** - 👎 App is poor and outdated - 👎 App is useless and doesn't work - 👎 App is glitchy and crashes often - 👎 App has long loading times - 👎 App resets everything when left - 👎 App doesn't allow check-in or room key - 👎 App doesn't allow booking rooms or dinner reservations - 👎 App is unusable and freezes constantly - 👎 App doesn't recognize valid email addresses - 👎 App is a dead end and forces users to the website - 👎 App doesn't work for anything useful - 👎 App is a rip-off and not worth it **Commonly reported bugs** - App crashes frequently - App freezes constantly - App has endless spinning wheel/loading issues - App doesn't advance screens - App doesn't pull up reservations - App screen stays blank after ID verification - App doesn't recognize hotel confirmation - App doesn't send password reset emails or texts - App resets when left for a short time - App doesn't allow check-in or room key - App doesn't allow booking rooms or dinner reservations - App crashes at startup - App doesn't load after bug fix update - App has issues with Face ID login - App doesn't recognize valid email addresses - App quits after start with jailbroken message - App doesn't open My Account section after update - App has a glitch in booking rooms - App doesn't allow users to collect rewards - App doesn't allow updating birthdate or account number - App doesn't recognize valid email addresses with .capital extension **Most requested features** - Fix the app so it works - Enable check-in and room key functionality - Allow booking rooms and dinner reservations - Improve ID verification process - Add dark mode option - Allow updating birthdate and account number - Fix email validation for .capital domains ## Newest reviews (14 of 45) ### 1/5 — Who developed this app? I hope Wynn didn’t pay much! *2023-11-26, version 1.8.1* This app is so glitchy. The online check in user experience is terrible. I uploaded my drivers license to verify my identification. It didn’t work. Then I tried to use of the other options from the app…using Google. After going thru the full process I got an error stating that Google does not comply to the ID.me security policy. Then why is it an option on the app? I don’t think the person who developed this app has ever tried to use it…or traveled. Period. ### 1/5 — Update info *2023-11-25, version 1.8.1* I cannot update my birthdate or account number on the app ### 1/5 — App not working *2023-09-01, version 1.7.1* Just keeps loading if to try to go anywhere other than the home page.. ### 2/5 — There is a glitch in booking rooms *2023-08-08* There is a glitch when I booking a room it will take forever, and it will not show anything.. Hope we will have new updates ### 1/5 — They dont want u to collect rewards *2023-08-07, version 1.7.1* They purposely making the app unusable to not allow guests to lock in rewards earned from money they have spent. ### 1/5 — unusable *2023-08-04, version 1.7.1* this app is unusable. it freezes constantly and it’s impossible to do anything. what a real bad look for this hotel ### 1/5 — Terrible! Nothing works! *2023-08-03* Updated the app today. Now, the My Account section won’t open. The account page goes grey, I get the spinning icon and the app freezes! I’ve forced closed the app many times, but the prob keeps repeating. And when I first opened the app after updating to the newest version, I got a weird pop up that says “Payment cards and passes in Wallet will not work automatically when Wynn app is open.” WTH! I stay at the Wynn four or more times a year. I have stays scheduled for early September and November. I need the app to work! FIX IT NOW!!!!! ### 2/5 — Freezes too much *2023-07-06* What is going on with app? Too often it freezes and I have had to delete/reinstall to get it to open. VERY frustrating ### 1/5 — App *2023-06-27, version 1.7.0* App never seems to work. Horrible doesn’t work ### 1/5 — Does not load *2023-06-14, version 1.7.0* Endless Spinning wheel... used to work fine ### 1/5 — Issues *2023-06-11* Worked fine months ago, but same as another said, stuck on main screen with loading wheel (dimmed background). ### 1/5 — App does not work *2023-06-06, version 1.7.0* The app does not load and is stuck on the main screen with the moving wheel. ### 1/5 — App problem *2023-05-30, version 1.6.1* Cannot open the app.. I have deleted and reloaded still can’t open it!! Very frustrating ### 1/5 — App isn’t loading or work *2023-05-25* It’s just frozen on the main screen. Can’t click anywhere to refresh or change screens or anything. How disappointing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Casino Hell!!! *2026-05-02, version 2.1.7* This casino is a soul sucking thieving POS!!! UNLV has a study out that proves they are screwing players! CLASS ACTION LAWSUIT TIME!!!!! ### 1/5 — No way to pull up reservation made through third party *2025-10-04* Even after calling the front desk and getting the Wynn confirmation number and using that to pull up an existing reservation, it doesn’t work. App is useless to me. ### 1/5 — Does not work *2025-09-15, version 2.0.6* I pay in advance, it says you’ll get a text. Nothing. I forgot pw. It says you’ll get an email. Nothing. ### 1/5 — Nothing works *2025-02-23* My goodness, this is the worst hotel app ever. No screen advances. Can’t pull reservations. After ID me verification, screen stays blank. What’s worse is that we can’t do this on the website and are forced to come to this dead end off a website. ### 1/5 — Useless App *2025-02-09* Nothing works. Clicking anything generates a grey screen or endless spinning wheel. Doesn’t recognize hotel confirmation or process ID verification. I’ve deleted and reinstalled the app several times. For a top tier hotel, the phone app is absolute trash. ### 1/5 — Glitchy, no dark mode *2024-12-28* The app crashes a lot, and loading screens take a long time. If you leave the app for just a second it resets everything which wastes a ton of time ### 1/5 — What is it good for *2024-10-16, version 1.8.7* Most important thing for app is check in. Doesn’t seem to do that. I don’t need an app to be marketed too ### 1/5 — Wynn Failing *2024-08-26, version 1.8.5* The Wynn app doesn’t work for anything. Booking rooms, making dinner reservations, nothing. ### 1/5 — Pointless. Doesn’t enable checkin or room key *2024-05-07* This app does NOT let you check into the Vegas Wynn. It does NOT give you a digital room key. It does NOT get you into parking. It basically does nothing useful. Instead you still have to wait in line to check in which took me over an hour and half because this hotel doesn’t have working kiosks and the front desk is woefully understaffed. ### 1/5 — Useless for Booking a Room *2023-12-07, version 1.8.1* Simply does not work. ## Most praised reviews (10 highest-rated) ### 5/5 — WAVVES MATT R *2026-04-28* Not sure why it’s so low life always has a great experience using the app ### 5/5 — easy and very clear *2023-08-31, version 1.7.1* love this app ### 5/5 — Endless Spinning wheel *2023-06-16* Hi guys. I had the same problem with the endless Spinning wheel as the app wouldn't load. I just deleted the app and reinstalled it and everything works perfect now So just delete and redownload the app and you'll be good to go! ### 5/5 — Encore Boston *2021-07-08, version 1.2.1* Mobile App just what I thought. Awesome not a surprise . Wynn people and casino First Class . ### 5/5 — Amazing App *2020-09-16* The Wynn Resorts Mobile App is very user friendly and easy to navigate. There are lots of good features that allow you to book room, dining and other reservations, view dining, bars spa and salon menus, view loyalty rewards account details, view resort map for navigation, etc. A five-star app by the 5-star Wynn Resorts! ### 5/5 — Cool looking app *2020-09-11, version 1.0.1* Good start ### 5/5 — Loaded with features *2020-09-11, version 1.0.1* Looks very fresh. Theme is very relaxing. Good job. ### 4/5 — App *2023-07-03* This is my 5th time having to delete the app and then reinstall in the last 7 months because my app keeps freezing up and I can’t open it. Getting a little frustrating at this point. ### 2/5 — My local convenience store has a better app *2026-05-08* This is a multi property CONGLOMERATE- why is the app so poor? So many other casinos have better apps. Looks -10, function-2 ### 2/5 — Download App Again *2023-08-26, version 1.7.1* Getting tired of deleting and downloading this app over and over. Fix it already --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*