# X AIR — user reviews > 1,144 indexed App Store user reviews of X AIR by MUSIC Group Research UK Limited, rated 1.70/5 from 568 ratings. - Source: https://appshunter.io/ios/app/x-air/id896725230/reviews - App overview in markdown: https://appshunter.io/ios/app/x-air/id896725230.md - Rating breakdown: 5★ 52 · 4★ 36 · 3★ 28 · 2★ 45 · 1★ 407 ## What do users think of X AIR? Overall sentiment: negative **Pros** - 👍 Great mixer and app - 🚀 Works flawlessly - 💡 Powerful features - 👍 User-friendly interface - 🚀 Reliable connectivity **Cons** - 🐛 Crashes with iOS updates - 🐛 Compatibility issues with newer devices - 🐛 Laggy performance - 🐛 Frequent disconnections - 🐛 Unstable app **Commonly reported bugs** - App crashes when accessing EQ, effects, or setup menus - Custom layer settings not saved - Incorrect channel assignment when loading EQ presets - Demo mode crashes when accessing channel EQ **Most requested features** - Add tap tempo button - Improve fader control and responsiveness - Allow locking of bus functions for band members - Add option to keep iPad from sleeping - Display numbered scale next to meters ## Newest reviews (20 of 1,144) ### 4/5 — App now won’t open on my device *2026-08-02, version 1.6.7* Been using this app for my church for the past several years and a few weeks ago I tried to get on as I would every week and now the app immediately closes out whenever I tap the app to open. I deleted the app and down loaded it again and the issue continues ### 2/5 — Crashes on ios 26.6 *2026-06-22, version 1.6.7* As soon as i connect my ipad to my xr18, the app crashes ### 1/5 — 2026 and still malfunctioning?! *2026-06-16, version 1.6.7* What company sells hardware that *requires* software to function, yet their own app is utterly useless due to it crashing immediately upon connecting to the hardware’s WiFi? The moment I connect to my brand new XR18 the app immediately shuts down. I can’t even get to the “home” screen unless I disconnect from the board. App devs have apparently abandoned X Air… a shame because the hardware is so good! ### 2/5 — Was good till recently *2026-06-06, version 1.6.7* All of a sudden the app is force closing before I can connect. Uninstalled, restarted iPad and still force closing after opening. ### 1/5 — Unable to connect to XR18 access point on iPad. *2026-05-21, version 1.6.7* I’ve tried multiple times to connect to the XR18 access point, but haven’t been able to. I’ve also tried using different iPads with no success. ### 1/5 — Discontinued App - fails on newer iPads *2026-05-11, version 1.6.7* It would be a good idea to remove this app from the Store or at least refer users to the MX-Mix replacement app you are working on!! ### 1/5 — App won’t open *2026-04-26, version 1.6.7* App keeps crashing and won’t open. Any recommendations on how to fix this? ### 2/5 — Agrivating *2026-04-10, version 1.6.7* I’ve not been using Xair long. I have a xair16. The first thing I had to do was add an external router because the onboard wifi kept dropping out. Now for the big problem. The keys and sliders lock up. You will have to keep tapping until they go. This doesn’t work when you have to turn down the volume on a mic or mute or turn on a mike. I’m going to have to bypass it or lose my karaoke jobs. ### 1/5 — JUST WASTED MY MONEY, SO IT SEEMS *2026-03-21, version 1.6.7* Just bought the X-Air mixer only to find out the app crashes when opening. The hardware is a brick without the software. My heart sank when I read every single review in the last 6 months saying the app doesn’t work and just crashes when connecting. BEHRINGER FIX THIS!!! SO disappointed! Can’t even use my new mixer! ### 1/5 — Crash Trash *2026-03-19, version 1.6.7* Well this app worked in demo mode but crashed when connecting to real hardware. Making me question my purchase, when the official app does not work. It’s a brick without some way to control it. ### 1/5 — Only Crashes *2026-03-16, version 1.6.7* Literally won’t open at all when wifi is connected to an xair18 in AP mode. App is completely useless. ### 1/5 — Only works on old ipads with older IOS *2026-03-03, version 1.6.7* If you can get an ipad with an old enough IOS then the app works great but it is a shame Behringer don’t update it ### 1/5 — Crashes every time you try to open it *2026-02-21, version 1.6.7* Having researched online it’s because it needs permission to access other devices on the local network, but it crashes before the iPad has time to prompt to allow access. So it’s completely unusable. I will use Mixing Station instead. Behringer - you really need to fix this asap, it’s embarrassing. ### 1/5 — Doesn’t even load without crashing 😂 *2026-02-21, version 1.6.7* iPad Pro 12.9in, iOS 26, instant crash. Hard pass. ### 2/5 — App is crashing if WIFI is ON *2026-02-15, version 1.6.7* I am using an M4 iPad Pro. Once the Wi-Fi is ON the app crashes. My friend has an iPad Pro M2. That works perfectly fine. Please fix the app. Thank you ### 1/5 — cannot use *2026-02-14, version 1.6.7* once connected to mixer wifi, cannot use the app. when i open it, it crash immediately ### 1/5 — Zero support for iOS 26.3 *2026-02-12, version 1.6.7* Everything was “working” until Apple did a software update. Now it won’t even load. XR18 is a great mixer but to use it I must use a 3rd party app MIXING STATION or switch to windows or Android. Basically buy some more hardware! Behringer should support this product much better! I spent many hours watching their tutorials only to completely waste my time. Sour taste for Behringer products. ### 1/5 — Behringer, FIX THE PROBLEM!!! *2026-02-06, version 1.6.7* Bought the mixer, external router and iPad all brand new. It only works with windows laptop via Ethernet! So disappointed, app crashes every time I try to open it! ### 1/5 — Leider unbrauchbar *2026-02-04, version 1.6.7* Ich hab mir das xr18 neu geholt. Die Verbindung hat nie geklappt. Leider fordert die App auf dem iPad keine Berechtigung an auf das Lokale Netzwerk zugreifen zu dürfen. Sobald sich das xr18 im selben Netzwerk einloggt wie das iPad schließt sich die App. Ich hab alle Tipps & Trickst aus dem Internet probiert, bei mir kam keine Aufforderung. ### 1/5 — No funciona la app *2026-01-31, version 1.6.7* Es urgente que actualizen la app no funciona para iOS 26 ## Most critical reviews (10 lowest-rated) ### 1/5 — App crashes on my iPad. *2026-09-07, version 1.6.7* The app consistently crashes on my iPad. I have a slightly newe iPad Pro, one of the models that has no physical button on the surface. I’m running the most current version of the iPadOS as of September 2026. I’ve been forced to use Mixing Station. ### 1/5 — Broken *2026-09-07, version 1.6.7* The app was usable and got the job done, but now it just crashes every time I launch it. Unusable. ### 1/5 — Crashes on startup *2026-08-18, version 1.6.7* Older ios versions seem to work well, but nothing current works anymore. No support or fixes available ### 1/5 — Absolutely Pointless App *2026-08-08, version 1.6.7* Bought the Behringer XR18 to use with my iPad Air but the app doesn’t even load. You get the X Air flash screen but then immediately crashes. What’s the point of an app that won’t even load? Would give zero stars if I could. This is just shameful and pitiful for Behringer… ### 1/5 — Broken! *2026-08-05, version 1.6.7* As of 8/3/26 app is broken. App will only open if iPad is not connected to xr18. App crashes in less than second when iPad is connected to xr18. Open app and then connect to hardware and app crashes. ### 1/5 — Is not working *2026-07-25, version 1.6.7* App isn’t working anymore needs to be updated, Is not even opening….??????????? ### 1/5 — Terrible, app crashes and network doesn’t connect *2026-07-21, version 1.6.7* Never buy a behringer. The app crashes the second you try to connect the mixers Wi-Fi ### 1/5 — App doesn’t work *2026-07-13, version 1.6.7* App won’t work on my iPad. ### 1/5 — Connecting issues *2026-06-17, version 1.6.7* I can’t connect my iPad to mixer. It just closing app. ### 1/5 — Doesn’t work on new devices *2026-06-16, version 1.6.7* Worked great for years, now the app isn’t supported on newer devices and most recent iOS updates. Fix now please ## Most praised reviews (10 highest-rated) ### 5/5 — iPad 9. Não entra na rede Wi-Fi da mesa XR18 *2025-11-27, version 1.6.7* O app não se comunica com a mesa quando tá conectada no Wi-Fi. ### 5/5 — Let’s solve it *2025-11-23, version 1.6.7* To fix the problem, the developers only need to ask permission to access to Local Network, and that’s all. We hope they try. ### 5/5 — update now *2025-11-13, version 1.6.7* please update now for new ipad gen11 or. new os ### 5/5 — Endlich geht die App wieder :-) *2025-09-18, version 1.6.7* Dank dem Update von Apple auf das 26er OS, geht die App wieder. Ich freue mich sehr darüber, da es für mich bis jetzt die beste und übersichtlichste Mixer App ist gegen über allen anderen Hersteller. ### 5/5 — My iPadPro 11 M2,can't use the mixer app. If it's 18.6.2, what's the problem? It keeps popping up. *2025-08-26, version 1.6.7* My iPadPro 11 M2,can't use the mixer app. If it's 18.6.2, what's the problem? It keeps popping up. ### 5/5 — Aplicativo fecha sozinho *2025-08-12, version 1.6.7* O aplicativo abre quando não está conectado à internet. Quando conectado, ele fecha sozinho na mesma hora. Desinstalei e instalei novamente inúmeras vezes, mas não resolveu o problema. Vendo outros comentários, a atualização parece estar longe para chegar! ### 5/5 — App crash iOS 18.5 *2025-06-19, version 1.6.7* Heeeeeelllllpppppp. This issoooomessed up. Come on behringer. Please fix this. 😭😭😭😭😭😭 ### 5/5 — Funciona muy bien *2025-02-19, version 1.6.7* Funciona correctamente ### 5/5 — Very good app. *2024-12-29, version 1.6.7* We use it with an X18 iPad mixer. Great options and user friendly for someone who is stepping into the digital mixer market. Would be better if software/firmware updates are released more often to improve the performance and new options. ### 5/5 — Można śmiało aktualizować *2024-09-10, version 1.6.7* Zostało poprawione na nowsze wersje iPad os. Szkoda, że dalej się różni od wersji PC nawet tej na MacBooka. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*